Mortgage Daddies

Vernon Miles & Craig Snell

Join Vernon Miles and Craig Snell, leaders in the mortgage and home loan industry, as they navigate the intricate world of loans and family life with a refreshing dose of humor, camaraderie, and practical advice.

  1. 1d ago

    Eric Lombard Swapped Bar Shifts for Mortgage Deals | Mortgage Daddies

    He spent nearly 18 years bartending - and says it's the exact same job as being a loan officer. Eric Lombard joined Milestone Mortgage Solutions in late 2020 as a loan officer - with no mortgage background and one of eight kids' worth of patience. We cover how his bartending background shaped his approach to client relationships, why he deliberately keeps his production balanced against his lifestyle instead of chasing volume, how Milestone's culture felt like family from day one, and the New Bedford Country Club Fourball golf tournament that Craig and Eric both compete in each summer. If you want a reminder that success in this business doesn't have to mean burning yourself out, here you go. Eric Lombard - Milestone Mortgage Solutions: https://milestonemortgagesolutions.com/eric-lombard/ – Follow us: Mortgage Daddies on Facebook: https://www.facebook.com/mortgagedaddies/ Mortgage Daddies on Instagram: https://www.instagram.com/mortgagedaddies/ Mortgage Daddies on Tiktok: https://www.tiktok.com/@mortgagedaddies?lang=en – Chapters: 00:00:00 From bartender to loan officer with no experience 00:05:17 Why bartending and mortgages are the same job 00:10:54 Growing inside a company from 8 people 00:15:03 Choosing work-life balance over volume 00:18:06 New Bedford Fourball golf tournament 00:23:32 The Fourball team auction works 00:31:43 Eric's mom cried watching him win 00:38:52 Fourball qualifying and match play strategy

    Eric Lombard Swapped Bar Shifts for Mortgage Deals | Mortgage Daddies
  2. Jul 21

    Rosie Arruda is Growing Her Mortgage Business on Relationships | Mortgage Daddies

    Rosemary “Rosie” Arruda spent 13 years at Verizon, got laid off during COVID, and now she’s a President's Club mortgage producer 2 years in a row. Rosie Arruda is a loan officer at Milestone and a first-generation American who built her business on word-of-mouth inside the Portuguese, Cape Verdean, and Brazilian communities. We cover how she turned cultural connection into a referral pipeline, why she gives every unqualified buyer a written game plan instead of turning them away, what it means to treat every client like a family member, and how Vernon pushed her to move her savings out of her checking account - and why that unlocked her production growth. Rosemary Arruda - Milestone Mortgage Solutions: https://milestonemortgagesolutions.com/rosemary-arruda/ – Follow us: Mortgage Daddies on Facebook: https://www.facebook.com/mortgagedaddies/ Mortgage Daddies on Instagram: https://www.instagram.com/mortgagedaddies/ Mortgage Daddies on Tiktok: https://www.tiktok.com/@mortgagedaddies?lang=en – Chapters: 00:00:00 Welcome to Mortgage Daddies, Rosie Arruda 00:03:02 Building a business in the Portuguese community 00:07:18 When the mortgage business finally clicked for Rosie 00:14:25 What drives Rosie Arruda 00:19:20 How educating clients removes fear and builds loyalty 00:22:21 Rosie's favorite part about Milestone 00:27:08 Growing up as a first-generation American in New Bedford 00:30:02 How well do Craig and Vern know Portuguese?

    Rosie Arruda is Growing Her Mortgage Business on Relationships | Mortgage Daddies
  3. Jul 7

    How Keith Gasque Built a $52M Mortgage Career from Scratch | Mortgage Daddies

    Keith Gasque spent 10 years as a realtor before switching to mortgages - and outproduced veterans who had a decade's head start. He moved to Massachusetts in 2020 and built $52 million in production in under 4 years, with no local network and no one teaching him anything. Keith Gasque is a loan originator at Milestone Mortgage Solutions who spent 10 years as a realtor in South Carolina before pivoting to mortgage origination in Massachusetts in 2020. We cover how Keith built a $52 million book of business in under four years with no local network, why he moved to Milestone after bouncing between companies that weren't a fit, what it actually takes to scale from $50M to $100M in production, and how building a small team changed his capacity without costing him control. If you want to figure out what separates a good producer from a great one, this conversation is for you. Keith Gasque - Milestone Mortgage Solutions: https://milestonemortgagesolutions.com/keith-gasque/ – Chapters: 00:00:00 Keith Gasque - from realtor to loan officer 00:05:00 Building a team when your business starts taking off 00:11:15 Setting a $75M production goal and how to get there 00:15:34 Craig Snell vs Vernon Miles and how Craig crushes 00:20:23 Why purchase-only producers thrive when rates drop 00:26:23 Closing deals across Massachusetts and New Hampshire 00:30:49 Enough about work, Keith Gasque's real life 00:33:13 Why Keith still has Craig's name on the mirror

    How Keith Gasque Built a $52M Mortgage Career from Scratch | Mortgage Daddies
  4. Jun 9

    Deanna Auger: 42 Years in Mortgages & Still Top of the Board | Mortgage Daddies

    Deanna Auger started in mortgages before fax machines existed - and she's still outproducing loan officers half her age. Deanna Auger is a loan originator at Milestone Mortgage Solutions with 42 years in the mortgage industry, spanning banking, operations, underwriting, and origination. We cover why she never sends online application links and takes every loan app by hand, how she built a dominant referral pipeline with a single real estate office using zero paid marketing, the real difference between lender and broker origination after spending a decade at Prime Lending, and how staying competitive on the leaderboard at 60-plus still drives her every day. If you think volume and relationship-based origination can't coexist, Deanna proves otherwise. Deanna Auger: https://milestonemortgagesolutions.com/deanna-auger/ https://www.instagram.com/deannaauger/ – Follow us: Mortgage Daddies on Facebook: https://www.facebook.com/mortgagedaddies/ Mortgage Daddies on Instagram: https://www.instagram.com/mortgagedaddies/ Mortgage Daddies on Tiktok: https://www.tiktok.com/@mortgagedaddies?lang=en – Chapters: 00:00:00 Starting a mortgage career from scratch 00:04:17 Why loan officers should never send application links 00:09:31 What mortgage origination looked like before computers 00:11:16 Switching from lender to broker after 40 years 00:18:28 How to build a real estate agent referral pipeline 00:22:42 Helping buyers get mortgage-ready before they qualify 00:25:09 Life outside work - grandkids, reggae and staying driven

    Deanna Auger: 42 Years in Mortgages & Still Top of the Board | Mortgage Daddies
  5. Apr 28

    Servedwell Hospitality: 127 Years of Family Business Done Right (Will Silverstein) | Mortgage Daddies

    A clothing store that accepted tire returns is now a 127-year restaurant empire. Will Silverstein is the 5th-generation owner of Servedwell Hospitality, the New Bedford-based group behind Black Whale, Candela, Sail Loft, Not Your Average Joe's, and National Club. We cover the Silverstein family's philosophy of hospitality over service, how Not Your Average Joe's scaled to 28 locations across six states before his father sold the franchise side, and Will's decision to leave New York City fine dining and return home during COVID. We also get into employee retention, doubling down on bad guest experiences to build loyalty, DoorDash's 30% commission reality, and where Servedwell is eyeing expansion next. If you run a business that lives and dies on client experience, this one is for you. Servedwell Hospitality: https://www.servedwellhospitality.com/ – Follow us: Mortgage Daddies on Facebook: https://www.facebook.com/mortgagedaddies/ Mortgage Daddies on Instagram: https://www.instagram.com/mortgagedaddies/ Mortgage Daddies on Tiktok: https://www.tiktok.com/@mortgagedaddies?lang=en – Chapters: 00:00 - How a 127-year family business stays relevant today 09:12 - Why chain restaurants are dying and what replaced them 17:44 - How to build a restaurant concept around a space 26:50 - Why Servedwell is slowing down before expanding 32:09 - What DoorDash actually costs restaurant owners

    Servedwell Hospitality: 127 Years of Family Business Done Right (Will Silverstein) | Mortgage Daddies

Ratings & Reviews

5
out of 5
2 Ratings

About

Join Vernon Miles and Craig Snell, leaders in the mortgage and home loan industry, as they navigate the intricate world of loans and family life with a refreshing dose of humor, camaraderie, and practical advice.

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