The Business of Information

SIIA

What drives the business of information? From data and media to AI and regulation, the forces shaping our digital world are evolving fast. This podcast unpacks the strategies, policies, and innovations redefining how we create, distribute, and govern information. Each episode features candid conversations with CEOs, policymakers, and industry experts tackling educational technology, market and alternative data, AI disruption, and beyond. Join us as we decode the business of information—one episode at a time. Presented by the Software and Information Industry Association (SIIA).

  1. 2d ago

    Financial Data’s Next Big Shift with John Costigan of FactSet

    Every major technological shift has brought predictions that the traditional financial data business is about to become obsolete. From personal computers and spreadsheets to the internet and cloud computing, the industry has repeatedly adapted to technologies that threatened its established business models. Now AI is raising those questions again. John Costigan, Co-Chief Product Officer at FactSet, joins host Chris Mohr for a conversation recorded live at the World Financial Information Conference in Copenhagen about what history can teach us about the next transformation of financial information. Drawing on decades of experience in financial technology, John explains why AI may fundamentally change how professionals access and analyze information without diminishing the value of the data itself. As AI makes interfaces easier to build and enables automated agents to process enormous amounts of information, verified, traceable, and reliable data becomes even more essential. They discuss the future of financial workstations, how AI could dramatically expand the capabilities of investment analysts, why data providers may need to rethink their pricing models, and how FactSet is preparing for a world where the most valuable product may no longer be the screen customers see, but the intelligence and trusted information behind it. In this conversation, you'll hear: What previous technology revolutions can teach financial data providers about adapting to AI Why the ability to build interfaces cheaply makes trusted, verified data more valuable How AI could allow investment analysts to research hundreds of companies instead of just a handful Why financial workstations aren't necessarily disappearing, even as AI changes how professionals work How FactSet is turning decades of data, metadata, and business logic into an advantage in the AI era Learn more about SIIA: Website: https://www.siia.net LinkedIn: https://www.linkedin.com/company/siia/ X: https://x.com/SIIA

  2. Oct 20

    Rethinking the Future of B2B Media with David Newcorn of PMMI Media Group

    For decades, B2B media companies relied on a familiar formula: publish valuable content, attract an audience, and connect advertisers with potential customers. But what happens when AI changes how professionals find information, advertisers stop trusting traditional metrics, and readers no longer need another article? David Newcorn, President of PMMI Media Group, joins host Chris Mohr to explain why he believes the traditional publishing model is beginning to break down—and why the future of B2B media may depend less on producing content and more on helping people make better decisions. Having helped navigate the industry's first digital transformation in the 1990s, David sees today's AI revolution as an even more fundamental disruption. He shares how PMMI Media Group is experimenting with decision-support tools, audience intelligence, and community building to rethink the value it provides to the packaging and processing industries. They also discuss why understanding who engages with content matters more than counting clicks, what AI can and cannot replace, and how David is encouraging employees to challenge assumptions and experiment with entirely new ways of working. Rather than pretending to know what comes next, he's building an organization where curiosity, collaboration, and a willingness to fail are essential to finding the answers. In this conversation, you'll hear: Why David believes AI poses a bigger challenge to traditional B2B publishing than the arrival of the internet How the advertising model is shifting from impressions and clicks toward identifying actual buyer intent Why helping professionals make better decisions may be more valuable than publishing more articles What PMMI learned from experimenting with new products that didn't resonate with its audience Learn more about SIIA: Website: https://www.siia.net LinkedIn: https://www.linkedin.com/company/siia/ X: https://x.com/SIIA

  3. Oct 6

    The Role of Market Data in Modern Markets with Jessica Horsfall of Cboe Global Markets

    Jessica Horsfall, Head of Market Data and Access Services, Europe at Cboe Global Markets, joins host Chris Mohr to discuss what she has learned after spending 15 years between exchanges and the customers who consume their data—and then crossing the table to work for an exchange herself. Originally trained as a linguist, Jessica sees market data as its own constantly evolving language, where exchanges, vendors, customers, and regulators can use the same words while understanding them very differently. She explains why those differences become especially challenging as technology, regulation, and customer needs evolve faster than policies and pricing models can keep up. The conversation explores the changing European market data landscape, the arrival of consolidated tapes, the push toward extended trading hours, and the challenge of balancing broader access with the investment required to produce high-quality data. Jessica also explains why AI may change how data is consumed without requiring an entirely new licensing regime. Many AI applications, she argues, are new tools performing use cases already covered by longstanding policies around non-display and derived data—another example of why understanding the use case matters more than chasing the latest terminology. In this conversation, you'll hear: What Jessica learned after moving from the vendor side of market data to an exchange Why exchanges, vendors, and customers can use the same terminology but still misunderstand one another How regulation can produce unintended consequences when policymakers don't fully understand the market data ecosystem Why Europe's consolidated tape could reshape access to and participation in European markets How exchanges balance demand for more and cheaper data with the cost of investing in quality and infrastructure Why growing global participation is driving demand for longer trading hours Why AI may require market data licensing to evolve—but not be reinvented Subscribe wherever you get your podcasts to hear more conversations about the people, ideas, and innovations shaping the business of information. Learn more about SIIA: https://www.siia.net Follow SIIA on LinkedIn: https://www.linkedin.com/company/siia/ Follow SIIA on X: https://x.com/SIIA

  4. Sep 22

    Building a B2B Media Business Beyond Advertising with Joe Glionna of Newcom Media

    Joe Glionna, President of Newcom Media, joins host Chris Mohr to discuss how a family-owned B2B media company evolves without losing sight of the audiences it serves. A third-generation publishing professional who started out licking stamps at the kitchen table, Joe shares how Newcom grew through a series of acquisitions, what he learned from integrating businesses much larger than his own, and why the company now thinks beyond traditional advertising toward events, continuing education, subscriptions, and other revenue streams. He also explains how Newcom decides when print still makes sense, why he prefers to be a “first follower” rather than an early adopter of AI, and how surviving COVID fundamentally changed the way he thinks about debt, cash flow, and leadership. In this conversation, you'll hear: Why Newcom Media is building new revenue streams beyond traditional advertising What Joe learned from growing a 30-person family business through major acquisitions How audience demographics help determine when print still makes business sense Why continuing education has become a natural extension of Newcom’s trusted B2B brands Why Joe is cautious about the long-term cost of AI despite being optimistic about its potential How COVID changed his approach to debt, cash flow, and financial risk Why transparency—and putting his own family first in line for cuts—helped his team navigate the company’s most uncertain period Subscribe wherever you get your podcasts to hear more conversations about the people, ideas, and innovations shaping the business of information. Learn more about SIIA: https://www.siia.net Follow SIIA on LinkedIn: https://www.linkedin.com/company/siia/ Follow SIIA on X: https://x.com/SIIA

  5. Sep 8

    When AI Agents Cross the Line with Tod Cohen of Manatt, Phelps & Phillips

    As AI agents become more capable of acting on our behalf, they’re also raising difficult questions about access, authorization, and who is responsible when they go too far. Tod Cohen, Partner in Manatt, Phelps & Phillips’ Digital and Technology group, joins Chris Mohr to examine those questions through the recent Amazon v. Perplexity litigation and what it could mean for companies trying to protect their data and digital environments. Drawing on decades of experience in technology policy, Tod explains why many of today’s AI questions can be addressed through laws already on the books—and where genuine gaps may be emerging. He and Chris unpack the Computer Fraud and Abuse Act, the implications of allowing AI agents to operate under a user’s authorization, the risks for publishers and other data owners, and why regulation of frontier AI models may be one area where new federal rules are actually needed. They also look back at lessons from the early internet era and consider how policymakers can protect against harm without getting in the way of technologies that create real value. In this conversation, you’ll hear: Why Tod believes most existing law is already capable of addressing many AI-related issues What happened in the Amazon v. Perplexity case and why the Ninth Circuit’s decision could have broader consequences How AI agents complicate traditional ideas of access, authorization, and responsibility Why the decision could force publishers and other data owners to put more barriers between users and their content Where Tod sees a genuine regulatory gap around frontier AI models What the early days of the internet can teach policymakers about regulating transformative technologies Why Tod remains optimistic that technology will ultimately make the world more accessible and better Learn more about SIIA: Website: https://www.siia.net LinkedIn: https://www.linkedin.com/company/siia/ X: https://x.com/SIIA

  6. Aug 25

    Why Niche Media Is Built to Last with Andy Clurman of Active Interest Media

    Andy Clurman, Chairman and Principal Owner of Active Interest Media, joins host Chris Mohr to discuss why specialized media businesses continue to thrive despite decades of predictions about the industry’s demise. Drawing on a career that spans Ski Magazine, Time Warner, Active Interest Media, and the Equine Network, Andy explains why the strongest media businesses are built around passionate communities rather than individual publications—and why diversification into events, education, memberships, services, and other adjacent businesses has been central to his strategy. He also shares what he looks for when acquiring a brand, why some niches are far more valuable than others, and how staying focused on audiences rather than chasing scale can create durable businesses. In this conversation, you'll hear: Why passionate niche audiences can create resilient media businesses What Andy looks for when evaluating a potential acquisition How Active Interest Media expanded beyond publishing into events, education, memberships, and services Why print still matters even when it’s no longer at the center of the business How AI could enable media companies to serve increasingly specific audience needs What the next generation is teaching Andy about how people consume—and pay for—media Why the media companies that survive will have multiple meaningful points of connection with their audiences Subscribe wherever you get your podcasts to hear more conversations about the people, ideas, and innovations shaping the business of information. Learn more about SIIA: https://www.siia.net Follow SIIA on LinkedIn: https://www.linkedin.com/company/siia/ Follow SIIA on X: https://x.com/SIIA

  7. Aug 11

    Why Community Wins in the Age of AI with KC Crain of Crain Communications

    KC Crain, President and CEO of Crain Communications, joins host Chris Mohr to discuss what it takes to lead a 110-year-old family media company through one of the most disruptive periods in its history. From starting his career as a reporter at Automotive News to overseeing iconic brands like Ad Age and Crain’s Chicago Business, KC shares why he sees AI as an opportunity rather than a threat, why premium journalism remains a competitive advantage, and how Crain is transforming decades of trusted reporting into new data and information products. The conversation also explores the value of niche communities, the future of B2B media, and why staying focused on serving professionals—not chasing scale—has positioned the company for long-term success. In this conversation, you'll hear: Why KC believes community—not scale—is the foundation of successful B2B media How Crain is using more than a century of journalism to build AI-powered products Why premium information continues to outperform commodity news The challenges of leading a 110-year-old family business through constant disruption How AI is accelerating innovation across data, technology, and product development Why KC remains optimistic about the future of media despite rapid industry change Learn more about SIIA: https://www.siia.net Follow SIIA on LinkedIn: https://www.linkedin.com/company/siia/ Follow SIIA on X: https://x.com/SIIA

  8. Jul 27

    Can AI Actually Help Kids Learn? with Dr. Kristen DiCerbo of Khan Academy

    Dr. Kristen DiCerbo, Chief Learning Officer at Khan Academy, joins host Chris Mohr to explore one of the biggest questions in education today: can artificial intelligence improve learning, or will it simply make it easier for students to avoid the hard work of thinking? Drawing on decades of research in psychology, educational technology, and learning science, Kristen explains why AI should be viewed as a tool that amplifies learning—not replaces it—and why the quality of educational technology depends far more on its design than on the technology itself. The conversation examines how Khan Academy built Khanmigo, the organization's AI-powered tutor, the research behind effective learning experiences, and why not all screen time deserves to be treated the same. Kristen also discusses the role of teachers in an AI-enabled classroom, the importance of evidence-based educational technology, and how AI could help make high-quality learning more accessible for students around the world. In this conversation, you'll hear: Why AI tutors can support learning without simply giving students the answers The difference between productive educational screen time and passive digital consumption How Khan Academy designed Khanmigo using decades of learning science research Why students often struggle to ask for help—and how AI can bridge that gap What schools and parents should look for when evaluating educational technology Why foundational knowledge will matter even more in an AI-powered future Learn more about SIIA: https://www.siia.net Follow SIIA on LinkedIn: https://www.linkedin.com/company/siia/ Follow SIIA on X: https://x.com/SIIA

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What drives the business of information? From data and media to AI and regulation, the forces shaping our digital world are evolving fast. This podcast unpacks the strategies, policies, and innovations redefining how we create, distribute, and govern information. Each episode features candid conversations with CEOs, policymakers, and industry experts tackling educational technology, market and alternative data, AI disruption, and beyond. Join us as we decode the business of information—one episode at a time. Presented by the Software and Information Industry Association (SIIA).

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