The Resolution Room

Damien Van Brunschot
  • 1.0 (1)
  • Management

As someone who's always had a keen interest in the dynamics of leadership and the intricacies of mediation and negotiation, I found myself at a crossroads where I wanted to connect the dots between these passions and my professional journey. This is how "The Resolution Room" was born. A podcast designed to discuss topics around leadership, mediation, negotiation and team building. You might wonder, why the name "The Resolution Room"? This title encapsulates the dual purpose of my mission at Evolve Resolve: resolving claims and elevating leadership. I've found that in professional services, many people overlook the transition required to move from being a skilled technician to becoming an effective people leader. This transition is both a challenge and an opportunity - one I intend to explore through my podcast, with insights from my own experiences and conversations with insightful guests. The podcast is an avenue not only for me to share my insights and learnings but also to engage with like-minded individuals who are curious about leadership and resolution. I hope you'll find value in the conversations that unfold in The Resolution Room. Thank you for joining me on this journey. Links: Website: https://www.evolveresolve.com/ LinkedIn: https://www.linkedin.com/in/damien-van-brunschot-95b05755/ YouTube: https://www.youtube.com/@evolveresolve

  1. Jul 14

    PTSD in Personal Injury Claims: Forensic Psychiatrist Dr Derek Lovell on Diagnosis and Risk Factors

    Two people can live through the same traumatic event and walk away with completely different psychological outcomes. In this episode, I’m back in the forensic psychiatry space, looking at PTSD in the context of personal injury claims, and why it is showing up more often in the work lawyers, insurers, and clinicians are doing. I’m joined by Dr Derek Lovell, forensic psychiatrist and co-author of the PIRS used in psychiatric impairment assessment, alongside Vanessa Daniel, National Legal Manager at MLCOA, who sits at the intersection of clinical insight and medico-legal process. We talk about what PTSD is and how surprisingly recent it is as a formal diagnosis, including the history behind its recognition and the way trauma has been described long before the label existed. Dr Lovell steps through what clinicians are actually looking for when PTSD is on the table, including the kind of stressor involved and the symptom patterns that tend to matter most. We also touch on the grey areas that often create debate in claims, including where PTSD can be confused with other post-trauma presentations. We then move into vulnerability and recovery, including why some people are more at risk, what tends to support resilience, and what effective early intervention can look like. Vanessa and I also explore how these psychiatric realities land in the legal world, particularly around expectations, assessment, and resolution in personal injury matters. If you work with psychological injury claims, this is a grounded conversation that will sharpen the way you think about PTSD, without turning it into a checklist. More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com Mentioned in this episode: mlcoa

    PTSD in Personal Injury Claims: Forensic Psychiatrist Dr Derek Lovell on Diagnosis and Risk Factors

  2. Jun 30

    Legal AI Adoption In Australia: Habeas' Will McCartney on Mitigating Hallucination Risk

    Will McCartney deferred his Arts/Law degree to build Habeas, a specialised legal tech startup aiming to bridge the AI trust gap in professional practice. In this conversation, he joins me to unpack why generic AI platforms fall short in high-stakes legal settings and how traditional Boolean search leaves practitioners frustrated. Will shares his personal trajectory; from starting his studies at Cambridge to shifting gears during the pandemic, and explains how he set out to create an intuitive, natural-language research tool explicitly tailored to the Australian legal system. The core of the discussion centers on the mechanics of mitigating hallucination risks through a "search-first, inference-second" architecture that prioritises verifiable data retrieval over predictive guessing. Will details how Habeas evolved from a pure research tool into a broader legal intelligence platform capable of advanced drafting and secure analysis across active matter files. They also look closely at adoption patterns, mapping out why agile sole practitioners, barristers, and boutique litigation firms are integrating these specialised workflows much faster than traditional, slow-moving corporate structures. Looking toward the future, the conversation addresses how artificial intelligence will inevitably disrupt the billable hour and fuel the rise of AI-native law firms. Will analyses the market implications of the recent "Anthropic moment," exploring how shifting technology moats challenge old legal tech duopolies and democratises access for smaller practices. Ultimately, this episode highlights a profound irony: as technical legal execution becomes automated, the ultimate premium in the profession will shift back to strategic judgment, niche expertise, and deep client relationships. CHAPTER MARKERS00:00 Introduction 03:31 The Genesis of Habeas and Solving the Search Problem 05:28 Shifting to Legal Intelligence and Advanced Drafting 07:36 Finding Product-Market Fit in the Australian Market 10:05 Demystifying AI Hallucinations and the Trust Gap 11:38 Search-First, Inference-Second System Architecture 16:14 Adoption Trends and Competitive Pressures 18:00 Building Firm Culture and New Mental Models 21:56 Disrupting the Billable Hour and Law Firm Pricing 24:46 The Premium on Soft Skills, Judgment, and Relationships 26:51 Access to Justice and the Democratization of Law 29:40 Re-architecting Court Systems and AI-Native Firms 33:03 The Anthropic Moment and Shifting Legal Tech Moats 37:38 Where to Find Will McCartney and Habeas Guest Links: Will McCartney: Website: https://www.habeas.ai/ LinkedIn: https://www.linkedin.com/in/will-mccartney-a1494722a/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com

    Legal AI Adoption In Australia: Habeas' Will McCartney on Mitigating Hallucination Risk

  3. Jun 16

    Mediation and Negotiation: Why Facts and Law Aren’t Enough to Settle with Nicole Davidson

    If you’ve ever walked into a negotiation thinking the law and the facts would do the heavy lifting, and then watched the whole thing stall anyway, this episode will feel familiar. I’m joined by Nicole Davidson, accredited mediator and negotiation trainer, to talk about why disputes don’t settle on logic alone, and what actually moves people when positions are entrenched. Nicole brings a rare mix of commercial and human skills, with a background spanning insolvency, investment banking, learning and development, and now commercial mediation. We talk about how she found her way into mediation through Harvard grounded negotiation training, and why she believes the quality of a mediator’s questions can be the difference between a good outcome and a great one. We also get into the common mistakes lawyers make when negotiating, including over relying on legal merit and trying to “take the emotion out of it” when emotion is often the whole point. Nicole shares the core skills she sees as non negotiable, curiosity, asking better questions, and real listening, plus why negotiation training can give lawyers a framework they can use in disputes, deals, and everyday professional conversations. Guest Links: Nicole Davidson: Website: https://www.nicoledavidsonnegotiation.com.au/ LinkedIn: https://www.linkedin.com/in/nicole-davidson-negotiation/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com

    Mediation and Negotiation: Why Facts and Law Aren’t Enough to Settle with Nicole Davidson

  4. Jun 2

    ADHD and Neurodivergence in the Workplace: A Medicolegal Panel Disussion

    Most workplace issues do not start as legal problems. They start as friction, fatigue, missed cues, and someone quietly thinking, I’m trying my best here and it still isn’t working. This conversation looks at how ADHD and neurodiversity can sit underneath those moments, and what employers can do early, before it becomes formal, adversarial or avoidable damage. I’m joined by Vanessa from mlcoa, psychiatrist Dr Tim MacDonald, and Andrew Rich, partner at Gadens, to talk about what ADHD can look like at work and why more organisations are seeking clearer guidance on diagnosis, support, and reasonable adjustments. We explore ADHD as more than a label, including the strengths and challenges that can come with it, and why the right environment can change everything. Vanessa shares what she is seeing from employers, and Dr Tim brings the clinical lens on attention, stress, and performance. Andrew then steps through the legal landscape, including how the Disability Discrimination Act and Fair Work Act approach reasonable adjustments and why you do not always need a formal diagnosis to start doing something sensible. We also talk about practical, low-drama ways to support neurodiverse employees, and how listening, role clarity, and small adjustments can prevent issues escalating into formal disputes. CHAPTER MARKERS 00:00 ADHD in the Workplace Panel 00:18 Why ADHD Awareness Is Rising 01:12 mlcoa Concierge Support Service 01:45 ADHD Clinical View and Neurodiversity 03:25 Employment Law Perspective on ADHD 04:08 ADHD Stigma at Work 07:28 ADHD Diagnosis vs Reasonable Adjustments 15:21 Flexible Work and Managing Workload 20:00 Privacy and Disclosure of ADHD 21:44 Psychosocial Hazards and WHS Duties 24:48 Getting Ahead of Workplace Conflict 28:23 Performance Management and Mediation 32:23 Strengths of ADHD at Work 35:05 Key Takeaways and Disclaimer Guest Links: Dr Tim MacDonald: LinkedIn: https://www.linkedin.com/in/dr-tim-macdonald-4470ba92/ Vanessa Daniel: LinkedIn: https://www.linkedin.com/in/vanessa-d-b002496b/ Andrew Rich: LinkedIn: https://au.linkedin.com/in/andrew-rich-50a84a5a Gadens: https://www.gadens.com/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Email: damien@evolveresolve.com #mlcoa #adhd #mediation #coaching #legal #lawyer #evolveresolve Disclaimer: The content of this podcast is general information only and does not constitute legal or medical advice. ©2026 mlcoa | Law, Medicine & Everything in Between. Mentioned in this episode: mlcoa

    ADHD and Neurodivergence in the Workplace: A Medicolegal Panel Disussion

  5. May 19

    ADHD Diagnosis & Treatment with Psychiatrist Dr Tim MacDonald and mlcoa's Vanessa Daniel

    ADHD is everywhere in the conversation right now, but there is still a lot of confusion about what it is, what it is not, and what good support actually looks like. I’m joined by Dr Tim MacDonald, a psychiatrist with deep academic and clinical experience, and Vanessa Daniel, National Customer and Legal Manager at mlcoa. Together we explore their collaboration, Law, Medicine and Everything in Between, and why bridging the medical and workplace worlds matters more than ever. Dr Tim talks through how ADHD is diagnosed in practice, why more people are presenting for assessment, and the common misconceptions that show up in the current ADHD moment. We discuss the overlap with other conditions, the role of social media in shaping self diagnosis, and why medication is not a simple shortcut. If you have ever wondered why ADHD can be missed until adulthood, or why the clinical picture is rarely straightforward, this part of the conversation will give you a clearer frame. Vanessa brings the medicolegal lens, including why ADHD assessments in workplace and legal contexts need more than a questionnaire and a quick label. We also touch on non pharmaceutical supports, the reality of managing ADHD in a high distraction world, and what this means for employers and professionals trying to do the right thing. This episode sets up the next instalment with Andrew Rich from Gadens, where we move into the practical workplace obligations and privacy issues that follow. Guest Links: Dr Tim MacDonald: LinkedIn: https://www.linkedin.com/in/dr-tim-macdonald-4470ba92/ Vanessa Daniel: LinkedIn: https://www.linkedin.com/in/vanessa-d-b002496b/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com Disclaimer: The content of this podcast is general information only and does not constitute legal or medical advice. ©2026 mlcoa | Law, Medicine & Everything in Between. Mentioned in this episode: mlcoa

    ADHD Diagnosis & Treatment with Psychiatrist Dr Tim MacDonald and mlcoa's Vanessa Daniel

  6. May 5

    Big Law, New Law, and the Future of Law with Dr George Beaton

    I sat down with Dr George Beaton, one of the sharpest minds on the future of the legal profession, to talk about what is changing and what is staying stubbornly the same. George has a rare mix of academic and commercial credibility, with a background in medicine, an MBA and PhD, senior fellow roles at the University of Melbourne’s business and law schools, and decades advising professional service firms through Beaton. He is also the author of books New Law, New Rules and Remaking Law, so he is not guessing at trends. He has been watching them form for years. We cover the difference between Big Law and what George calls New Law, without the hype. Big Law still runs on familiar settings like hierarchy, billable hours and the partnership model, and it remains highly profitable. New Law, on the other hand, is more agile, more tech enabled, often more project based and far more willing to rethink pricing and ownership structures. We talk about what is actually driving the shift, including client expectations, business model pressure and the growing influence of technology and AI. We also get practical about what this means for lawyers and leaders right now. George shares his view on the skills that will matter more as the market evolves, including judgment, relationships and broader life experience, not just technical competence. If you are curious about where the profession is heading and how to stay relevant without chasing every new trend, this conversation will give you a clear and grounded way to think about it. Guest Links: LinkedIn: https://www.linkedin.com/in/georgerbeaton/ Website: https://beatonglobal.com/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com

    Big Law, New Law, and the Future of Law with Dr George Beaton

  7. Apr 21

    Conflict is Data, Benefit from it: Workplace Mediation with Tania Waters

    Tania Waters is a conflict management specialist, accredited mediator, and conflict coach who has spent years in senior global roles across HR and legal services. She founded Taite in 2021 and now focuses exclusively on workplace mediation. In this conversation, we get practical about why mediation is still underused in workplaces and why bringing it in earlier, rather than after an investigation, can change the entire trajectory of a conflict. We talk about what investigations can unintentionally do to people’s positions and emotions, especially in the classic he-said-she-said scenarios where nobody feels seen at the end of the process. Tania explains why workplace mediation is not about proving who is right or wrong. It is about sense-making, hearing each other’s experience, and working out how to move forward without ending up in the same place again. We also discuss why some organisations prefer the label facilitated conversation, and the real advantage of an external mediator, not just skill, but independence and psychological safety for the people in the room. Finally, Tania shares a few ideas that will stick with you, including her view that conflict is data and that mediation can be a powerful leadership development tool. We also touch on the shift in expectations around psychosocial hazards, why law firms can still be surprisingly conflict-averse, and what sustainable change can look like when people actually have the conversation they have been avoiding. CHAPTER MARKERS 00:00 Tania Waters, Workplace Mediation Specialist 01:17 Why Mediation Is Underused in HR and How to Fix It 02:45 When to Investigate vs. When to Mediate Workplace Conflict 04:39 How Mediation Shifts Perspectives and Breaks Entrenched Conflict 05:23 Mediation Is Not About Right or Wrong, It's About Sense-Making 07:35 Facilitated Conversation vs. Mediation: Why Labels Matter 12:41 The Superpower of Independent External Mediators 14:20 Personality Clash Is a Myth: The Real Root Causes of Workplace Conflict 21:00 Conflict Is Data: Using Workplace Conflict as a Leadership Tool 21:25 Mediation for Leadership Development and the REWA Conference Talk 23:08 Tania's Business Philosophy: Quality Over Scale 24:04 Workplace Mediation Specialisation and Keeping Skills Sharp Guest Links: LinkedIn: https://www.linkedin.com/in/taniawaters/ Taite Website: https://taite.com.au/ More From Damien: Website | LinkedIn | YouTube

    Conflict is Data, Benefit from it: Workplace Mediation with Tania Waters

  8. Apr 7

    Avoidance Behaviour and Impostor Phenomenon in Professional Services with Michael Schiffner

    Michael Schiffner has spent years helping professionals get better at business development, and this conversation gets to the heart of why that matters. As the founder of Collective Intelligence and former National Business Development Coach at KPMG, Michael brings a practical and refreshing perspective to an area many lawyers still resist. We talk about why BD is such a pain point in professional services, why so many people confuse it with selling, and how that misunderstanding gets in the way of building strong, long term client relationships. A big part of the discussion focuses on what actually drives growth. Michael explains that effective business development is not about being pushy or performative. It is about trust, generosity, consistency, and staying front of mind. We also explore the research behind The Activator Advantage and the three behaviours that sit at the centre of it: commit, connect, and create. One of the more useful parts of the conversation is Michael’s challenge to the idea that only extroverted rainmakers succeed. He makes a compelling case that introverts can be highly effective in BD when they lean into their own strengths. We also spend time on the internal barriers that make BD harder than it needs to be. Fear of rejection, perfectionism, and competing commitments all show up in this conversation, along with the stories professionals tell themselves about why they are not naturally good at this part of the job. Michael shares how his coaching work, including his wisdom circles, helps people work through those patterns and build habits that are realistic and sustainable. If business development has ever felt awkward or unnatural, there is a lot in this conversation that will shift the way you think about it. CHAPTER MARKERS 00:00 Michael Schiffner and the BD Problem 01:25 Why Professional Services Firms Struggle with BD 02:26 Business Development Versus Selling 05:49 Why Introverts Can Succeed in BD 09:10 The Activator Advantage 09:45 Commit, Connect, Create 14:00 Fear, Perfectionism, and Mindset Blocks 17:22 Wisdom Circles and Coaching 20:29 Hidden Barriers to Action 22:01 Why BD Is a Long Game Guest Links: LINKEDIN: https://www.linkedin.com/in/michaelschiffner/ WEBSITE: https://collectiveintelligence.au/ More From Damien: Website | LinkedIn | YouTube WORK WITH ME: Book a Mediation or a 15-minute Discovery call with Damien: https://www.evolveresolve.com/booking Website: https://www.evolveresolve.com/ LinkedIn: linkedin.com/in/damien-van-brunschot YouTube: @evolveresolve Email: damien@evolveresolve.com

    Avoidance Behaviour and Impostor Phenomenon in Professional Services with Michael Schiffner
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About

As someone who's always had a keen interest in the dynamics of leadership and the intricacies of mediation and negotiation, I found myself at a crossroads where I wanted to connect the dots between these passions and my professional journey. This is how "The Resolution Room" was born. A podcast designed to discuss topics around leadership, mediation, negotiation and team building. You might wonder, why the name "The Resolution Room"? This title encapsulates the dual purpose of my mission at Evolve Resolve: resolving claims and elevating leadership. I've found that in professional services, many people overlook the transition required to move from being a skilled technician to becoming an effective people leader. This transition is both a challenge and an opportunity - one I intend to explore through my podcast, with insights from my own experiences and conversations with insightful guests. The podcast is an avenue not only for me to share my insights and learnings but also to engage with like-minded individuals who are curious about leadership and resolution. I hope you'll find value in the conversations that unfold in The Resolution Room. Thank you for joining me on this journey. Links: Website: https://www.evolveresolve.com/ LinkedIn: https://www.linkedin.com/in/damien-van-brunschot-95b05755/ YouTube: https://www.youtube.com/@evolveresolve

Information

  • Creator
    Damien Van Brunschot
  • Years Active
    2025 - 2026
  • Episodes
    32
  • Rating
    Clean
  • Copyright
    © Evolve Resolve
  • Show Website
    The Resolution Room

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