The Exam Room

Dr. Rhiannon Winsor

5.0 (2)
Medicine
Updated Weekly

The Exam Room brings you real conversations about value-based care, patient-centered health, and improving outcomes. Join experts and frontline leaders each week as they share strategies, challenges, and innovations shaping the future of care delivery. Perfect for providers, health administrators, and anyone passionate about healthcare transformation. 🎧 New episodes every Wednesday.

1d ago

The Patient at the Center: Understanding Value Based Care with Dr. Satya Sarma

In Part 1 of this special series, Dr. Rhiannon Winsor welcomes Dr. Satya Sarma to discuss the foundation of value-based care and why it represents a fundamental shift in how healthcare is delivered. Drawing from his experience as a physician, healthcare executive, and public health leader, Dr. Sarma shares how his time caring for patients inspired a deeper interest in improving the systems that shape healthcare. Together, they explore the difference between fee-for-service and value-based care, the importance of patient-centered models of care, and why delivering value ultimately means improving outcomes while respecting patients' goals and needs. This conversation lays the groundwork for understanding how healthcare organizations can move beyond volume-driven care and build systems designed around better patient outcomes. In future episodes, Dr. Sarma will explore the challenges of implementing value-based care and the leadership strategies needed to drive meaningful transformation across healthcare organizations. Dr. Satya Sarma is a physician leader and healthcare executive with deep expertise in population health, public health strategy, and innovative care models. Throughout her career, she has held key leadership roles across government, payer organizations, and academia, consistently advancing initiatives that improve health outcomes while reducing costs. Dr. Sarma currently serves as Medical Director at ABC Network, where she supports value-based care initiatives and works closely with health centers to drive quality performance, care coordination, and patient-centered outcomes. Her prior roles include Vice President at Premera Blue Cross, where she oversaw utilization and case management for more than 2 million members, and Medical Director at AHCCCS, where she helped shape Medicaid strategies across Arizona. Her work reflects a strong commitment to innovation, including the integration of technology and AI to enhance care delivery and population health outcomes. Dr. Sarma's career is grounded in a passion for health equity, community engagement, and building sustainable, high-impact healthcare solutions.

24 min
Jun 3

Have We Served Our Patients Well? with Geneva Miller

In the final episode of this three-part series, Dr. Rhiannon Winsor and Geneva Miller explore what healthcare can learn from high-touch, personalized care models — especially when supporting patients and caregivers navigating chronic illness, cognitive decline, and complex care journeys. Drawing from her experiences in dialysis care, care coordination, and personal caregiving, Geneva shares why meaningful patient support requires more than a rushed appointment. Together, they discuss caregiver burnout, medication reconciliation, polypharmacy, post-discharge follow-up, and the critical role care coordinators play in bridging gaps that traditional healthcare systems often miss. The conversation also examines how healthcare organizations can better empower families, improve communication, and create systems that prioritize education, compassion, and continuity of care. At its core, this episode is a reminder that healthcare works best when providers, care teams, patients, and families work together. About Geneva J. Miller, RN, MSN, CNL Geneva J. Miller is a Registered Nurse, Master's-prepared Clinical Nurse Leader, and the Founder and Chief Nurse Officer of Equipped Healthcare Solutions — a nurse-led proactive care management and health education company based in Upstate South Carolina. With a career spanning dialysis care, renal case management, home health education, and clinical leadership, Geneva brings a wealth of hands-on experience to every family she serves. Geneva founded Equipped Healthcare Solutions out of a deep conviction that every person deserves to feel truly equipped — not just supported — as they navigate the complexities of aging, chronic illness, and post-hospitalization recovery. Her approach is rooted in whole-person care that honors body, mind, and spirit. About Equipped Healthcare Solutions Equipped Healthcare Solutions is a nurse-led proactive care management and health education company serving adults 55+, post-hospitalization patients, and the adult children of aging parents. Our mission is simple: to close the gap between a medical visit and truly understanding what comes next. Our Services Include: Proactive Care Management — Ongoing nurse-led support to help clients manage chronic conditions, prevent avoidable hospitalizations, and navigate the healthcare system with confidence Health Education & Family Caregiver Support — Personalized education on disease processes, medications, warning signs, and care planning so families feel informed and prepared Clinical Consultations — One-on-one nurse consultations available virtually and in person for individuals and families seeking clarity on a diagnosis, care plan, or next steps 55+ Community Education Programs — Monthly wellness and health education series delivered directly to active adult and independent living communities across Upstate South Carolina GUIDE Program Approved Vendor Equipped Healthcare Solutions is proud to be an approved vendor through the CMS GUIDE (Guiding an Improved Dementia Experience) Model — a Medicare and Medicaid initiative designed to improve the quality of life for people living with dementia and support their caregivers. This approval reflects our commitment to evidence-based, compassionate, and clinically excellent care. Connect With Equipped Healthcare Solutions Website: www.equippedhealthcaresolutions.com Email: nurse@equippedhealthcaresolutions.com Phone: (864) 524-7954 Book a Consultation: calendly.com/equippedhydration LinkedIn: linkedin.com/in/genevajmiller Equipped Healthcare Solutions — Knowledge. Clarity. Care.

14 min
May 27

Education is More Than Information with Geneva Miller

In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor continues the conversation with Geneva Miller, founder of Equipped Healthcare Solutions, about why traditional patient education methods are falling short in modern healthcare. From laminated handouts and rushed appointments to health literacy gaps and limited resources, Geneva shares why simply giving patients information is no longer enough. Drawing from years of experience in dialysis, nursing education, and care coordination, she explores practical, low-cost ways health centers can improve patient engagement, reduce medication errors, and better support chronic disease management. Together, they discuss the importance of repetition, culturally competent care, teach-back methods, community outreach, and meeting patients where they are — both emotionally and practically. This episode is a thoughtful look at how healthcare organizations can rethink education as an essential strategy for improving outcomes in value-based care. About Geneva J. Miller, RN, MSN, CNL Geneva J. Miller is a Registered Nurse, Master's-prepared Clinical Nurse Leader, and the Founder and Chief Nurse Officer of Equipped Healthcare Solutions — a nurse-led proactive care management and health education company based in Upstate South Carolina. With a career spanning dialysis care, renal case management, home health education, and clinical leadership, Geneva brings a wealth of hands-on experience to every family she serves. Geneva founded Equipped Healthcare Solutions out of a deep conviction that every person deserves to feel truly equipped — not just supported — as they navigate the complexities of aging, chronic illness, and post-hospitalization recovery. Her approach is rooted in whole-person care that honors body, mind, and spirit. About Equipped Healthcare Solutions Equipped Healthcare Solutions is a nurse-led proactive care management and health education company serving adults 55+, post-hospitalization patients, and the adult children of aging parents. Our mission is simple: to close the gap between a medical visit and truly understanding what comes next. Our Services Include: Proactive Care Management — Ongoing nurse-led support to help clients manage chronic conditions, prevent avoidable hospitalizations, and navigate the healthcare system with confidence Health Education & Family Caregiver Support — Personalized education on disease processes, medications, warning signs, and care planning so families feel informed and prepared Clinical Consultations — One-on-one nurse consultations available virtually and in person for individuals and families seeking clarity on a diagnosis, care plan, or next steps 55+ Community Education Programs — Monthly wellness and health education series delivered directly to active adult and independent living communities across Upstate South Carolina GUIDE Program Approved Vendor Equipped Healthcare Solutions is proud to be an approved vendor through the CMS GUIDE (Guiding an Improved Dementia Experience) Model — a Medicare and Medicaid initiative designed to improve the quality of life for people living with dementia and support their caregivers. This approval reflects our commitment to evidence-based, compassionate, and clinically excellent care. Connect With Equipped Healthcare Solutions Website: www.equippedhealthcaresolutions.com Email: nurse@equippedhealthcaresolutions.com Phone: (864) 524-7954 Book a Consultation: calendly.com/equippedhydration LinkedIn: linkedin.com/in/genevajmiller Equipped Healthcare Solutions — Knowledge. Clarity. Care.

15 min
May 20

The Grief Process Starts with the Diagnosis - with Geneva Miller

In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with nurse educator and Equipped Healthcare Solutions founder Geneva Miller to explore one of the most overlooked challenges in healthcare: patient understanding. Drawing from more than 14 years in nursing, dialysis care, case management, and value-based care coordination, Geneva shares powerful firsthand stories about medication confusion, low health literacy, chronic disease management, and the emotional realities patients face after receiving a diagnosis. Together, they unpack why traditional patient education often fails, how rushed healthcare systems leave patients overwhelmed, and what health centers can do to improve outcomes through education, empathy, and care coordination. From diabetes and dialysis to medication reconciliation and caregiver support, this conversation highlights why healthcare leaders must rethink the way they engage patients and families — not just clinically, but personally. If you work in healthcare leadership, value-based care, patient engagement, or care coordination, this episode offers practical insights and an important reminder: education is not a handout — it's a relationship. About Geneva J. Miller, RN, MSN, CNL Geneva J. Miller is a Registered Nurse, Master's-prepared Clinical Nurse Leader, and the Founder and Chief Nurse Officer of Equipped Healthcare Solutions — a nurse-led proactive care management and health education company based in Upstate South Carolina. With a career spanning dialysis care, renal case management, home health education, and clinical leadership, Geneva brings a wealth of hands-on experience to every family she serves. Geneva founded Equipped Healthcare Solutions out of a deep conviction that every person deserves to feel truly equipped — not just supported — as they navigate the complexities of aging, chronic illness, and post-hospitalization recovery. Her approach is rooted in whole-person care that honors body, mind, and spirit. About Equipped Healthcare Solutions Equipped Healthcare Solutions is a nurse-led proactive care management and health education company serving adults 55+, post-hospitalization patients, and the adult children of aging parents. Our mission is simple: to close the gap between a medical visit and truly understanding what comes next. Our Services Include: Proactive Care Management — Ongoing nurse-led support to help clients manage chronic conditions, prevent avoidable hospitalizations, and navigate the healthcare system with confidence Health Education & Family Caregiver Support — Personalized education on disease processes, medications, warning signs, and care planning so families feel informed and prepared Clinical Consultations — One-on-one nurse consultations available virtually and in person for individuals and families seeking clarity on a diagnosis, care plan, or next steps 55+ Community Education Programs — Monthly wellness and health education series delivered directly to active adult and independent living communities across Upstate South Carolina GUIDE Program Approved Vendor Equipped Healthcare Solutions is proud to be an approved vendor through the CMS GUIDE (Guiding an Improved Dementia Experience) Model — a Medicare and Medicaid initiative designed to improve the quality of life for people living with dementia and support their caregivers. This approval reflects our commitment to evidence-based, compassionate, and clinically excellent care. Connect With Equipped Healthcare Solutions Website: www.equippedhealthcaresolutions.com Email: nurse@equippedhealthcaresolutions.com Phone: (864) 524-7954 Book a Consultation: calendly.com/equippedhydration LinkedIn: linkedin.com/in/genevajmiller Equipped Healthcare Solutions — Knowledge. Clarity. Care.

28 min
May 12

Supporting New Nurses Before They Walk Away with Heidi Sanborn

Why do so many nurses leave during their first year? In this episode, Dr. Rhiannon Winsor speaks with nurse leader Heidi Sanborn about the growing challenges facing new nurses as they enter the workforce. They discuss burnout, workplace pressures, gaps between academic training and clinical practice, and the long-term effects of the COVID-19 pandemic on nursing education. The conversation also explores how healthcare leaders can better support nurses by recognizing early warning signs of disengagement, fostering professional growth, and strengthening partnerships between academic programs and clinical organizations.

30 min
May 12

Supporting New Nurses Before They Walk Away with Heidi Sanborn

Why do so many nurses leave during their first year? In this episode, Dr. Rhiannon Winsor speaks with nurse leader Heidi Sanborn about the growing challenges facing new nurses as they enter the workforce. They discuss burnout, workplace pressures, gaps between academic training and clinical practice, and the long-term effects of the COVID-19 pandemic on nursing education. The conversation also explores how healthcare leaders can better support nurses by recognizing early warning signs of disengagement, fostering professional growth, and strengthening partnerships between academic programs and clinical organizations.

30 min
May 6

From Insight to Impact: A Mid-Year Reflection on Value-Based Care

In this short mid-year check-in, The Exam Room reflects on the conversations that have shaped the podcast so far this year—and the common thread connecting them all: a commitment to value-based care. From care coordination and patient engagement to data-driven decision making and team-based care, our guests have shared real-world insights on what it takes to improve outcomes and experiences in today's healthcare landscape. This episode highlights key themes from those discussions while looking ahead to what's next. We also want to hear from you. What topics should we explore? What challenges are you facing? And who should we feature on the show? If you're working to improve care in your community, your voice belongs in this conversation. Subscribe, listen, and join us as we continue exploring the future of healthcare—one conversation at a time.

3 min
Apr 29

If Value Based Care Works... Why Isn't Everyone Using It? with Dr. Ben Schwartz

If value-based care represents better care… why isn't it standard for every patient? In Part 2 of this Exam Room Podcast series, Dr. Rhiannon Winsor continues her conversation with Dr. Ben Schwartz, exploring the deeper challenges behind value-based care adoption. This episode dives into physician incentives, operational complexity, and the reality of running parallel care models in today's healthcare system. Dr. Schwartz argues that value isn't created by payment models alone—and that meaningful change requires rethinking how care is designed and delivered. If you're working to implement value-based care—or questioning its impact—this episode offers a grounded, real-world perspective.

20 min

5

out of 5

2 Ratings

Informational

08/21/2025

rbwinsor

Extremely informational and engaging. I have learned so much about value-based care.

The Exam Room brings you real conversations about value-based care, patient-centered health, and improving outcomes. Join experts and frontline leaders each week as they share strategies, challenges, and innovations shaping the future of care delivery. Perfect for providers, health administrators, and anyone passionate about healthcare transformation. 🎧 New episodes every Wednesday.

Creator

Dr. Rhiannon Winsor
Years Active

2025 - 2026
Episodes

58
Rating

Clean
Copyright

© 2025
Show Website

The Exam Room