MasterMined: A Behavioral & Mental Health Podcast

Snapshot

MasterMined isn't just about learning — it's about digging deep to uncover what truly works in the business of behavioral health. This podcast will explore the innovative strategies, operational frameworks, and leadership lessons driving success in the mental health industry. From scaling private practices to managing multi-location organizations, each episode delivers clear, candid, and compelling conversations to help business owners, executives, and industry leaders build, optimize, and scale their behavioral health organizations—without losing sight of their mission.

  1. Trust, Diagnosis & Fixing What's Broken in Behavioral Health with Cole Dyar

    3d ago

    Trust, Diagnosis & Fixing What's Broken in Behavioral Health with Cole Dyar

    What happens when behavioral healthcare moves beyond labels and starts focusing on root causes? In this episode of MasterMined, Mark Scrivner and Jeff Skillen sit down with Cole Dyar, Executive Director of Northbound Treatment Services and Co-Founder of Nourish Wellness, to discuss the evolution of mental health treatment, the importance of accurate diagnosis, and why outcomes—not assumptions—should guide care. Cole shares his journey from recovery to leadership, how Nourish Wellness was built to address gaps in psychiatric care, and why understanding the person behind the diagnosis is essential for lasting recovery. He also explores the challenges facing behavioral healthcare today, including payer relationships, workforce development, operational alignment, and the growing role of artificial intelligence. Whether you're a behavioral health executive, clinician, operator, or innovator, this conversation offers practical insights on building programs that truly improve outcomes while preparing organizations for the future of care. Key Moments 01:35 – Cole shares his recovery journey and entry into behavioral healthcare 04:16 – Identifying critical gaps in psychiatric stabilization and treatment access 14:15 – The vision behind launching Nourish Wellness 15:45 – Why accurate diagnosis changes everything for patients 18:02 – Measuring outcomes and proving treatment effectiveness 20:07 – What truly effective mental health treatment looks like 25:23 – The biggest challenges facing behavioral healthcare today 29:57 – A powerful perspective on addiction stigma and person-centered care 40:39 – Becoming an AI champion inside a large treatment organization 48:56 – The future of AI implementation in behavioral healthcare Learn More & Connect Show Notes + Resources: https://snapshotinteractive.com/mastermined Connect with Cole Dyar: https://www.linkedin.com/in/coledyar/ | https://northboundtreatment.com  Connect with Mark Scrivner: https://www.linkedin.com/in/markscrivner/ | https://snapshot.agency/health  Connect with Jeff Skillen:  https://www.linkedin.com/in/jeff-skillen-199507/  | https://www.skillsetenterprises.com Our Sponsor - Snapshot: https://snapshot.agency/health Snapshot Health | Behavioral Health Marketing Built for Growth and Impact Snapshot Health is a strategic growth and marketing partner for behavioral health organizations nationwide. We help treatment centers, mental health providers, and recovery programs grow responsibly by aligning brand, digital strategy, and patient acquisition with clinical integrity and long-term outcomes. Our team specializes in performance-driven marketing for behavioral health, including SEO, paid media, branding, marketing strategy, website development, and admissions enablement. We focus on attracting the right patients, improving conversion, and building scalable systems that support sustainable growth. Snapshot Health brings deep expertise in compliance, ethics, and trust-based marketing. We partner closely with executive teams to drive predictable admissions growth while protecting reputation, mission, and quality of care.

    58 min
  2. Turning Tragedy Into Purpose: Youth Suicide Prevention with Clark Flatt

    May 26

    Turning Tragedy Into Purpose: Youth Suicide Prevention with Clark Flatt

    Youth suicide is now the second leading cause of death for ages 10–24 in the United States. In this powerful episode of the MasterMined Podcast, Clark Flatt shares how he has spent nearly 30 years working to change this heartbreaking reality. After losing his 16-year-old son, Jason, to suicide, Clark turned his grief into action. What began at a kitchen table in Tennessee has grown into The Jason Foundation, a national organization providing youth suicide prevention training and resources across all 50 states. What You'll Learn in This Episode: The Warning Signs: The critical, often-missed red flags families and schools need to know. Debunking Myths: Why talking openly about mental health does not increase risk. Frontline Responders: Why teachers, coaches, and youth advocates are vital to early intervention. Modern Challenges: How passive suicidal ideation, substance use disorders, social media, and AI impact youth mental health today. Whether you work in behavioral health leadership, education, youth advocacy, or you're a parent wanting to protect your kids, this conversation offers practical insights, lifesaving tools, and hope. NEED HELP? YOU ARE NOT ALONE. If you or someone you know is struggling with mental health, experiencing a mental health crisis, or having thoughts of suicide, please know that support is available. Call or text 988 to reach the Suicide & Crisis Lifeline. It is free, confidential, and available 24/7 in the United States and Canada.    Key Moments & Timestamps 00:00 — The alarming reality of youth suicide statistics (ages 10–24) 01:38 — Losing Jason: The heartbreaking story behind the Jason Foundation 07:13 — Why teachers and coaches are the ultimate frontline responders 09:23 — Debunking the dangerous myth of talking about suicide  11:38 — Clark Flatt's personal mission to "fight back" 14:08 — Why CDC statistics around suicide can be misleading 18:06 — The youth suicide warning signs families and schools must never ignore 24:21 — Shifting prevention efforts toward younger children and older adults 27:38 — The role of social media, AI, and digital outreach in mental health 47:38 — Passive suicidal ideation: The next major behavioral health challenge    Learn More & Connect Show Notes + Resources: https://snapshotinteractive.com/mastermined Connect with Clark Flatt: https://www.linkedin.com/company/the-jason-foundation-inc-/ | https://jasonfoundation.com Connect with Mark Scrivner: https://www.linkedin.com/in/markscrivner | https://snapshot.agency/health  Connect with Jeff Skillen: https://www.linkedin.com/in/jeffskillen | https://www.skillsetenterprises.com Connect with Lee Pepper: https://www.linkedin.com/in/leepepper | https://www.neveroutmatched.com Our Sponsor - Snapshot: https://snapshot.agency/health  Snapshot Health | Behavioral Health Marketing Built for Growth and Impact Snapshot Health is a strategic growth and marketing partner for behavioral health organizations nationwide. We help treatment centers, mental health providers, and recovery programs grow responsibly by aligning brand, digital strategy, and patient acquisition with clinical integrity and long-term outcomes. Our team specializes in performance-driven marketing for behavioral health, including SEO, paid media, branding, marketing strategy, website development, and admissions enablement. We focus on attracting the right patients, improving conversion, and building scalable systems that support sustainable growth. Snapshot Health brings deep expertise in compliance, ethics, and trust-based marketing. We partner closely with executive teams to drive predictable admissions growth while protecting reputation, mission, and quality of care.

    54 min
  3. Getting the Most Out of Your Agency Relationship | Part 2

    May 19

    Getting the Most Out of Your Agency Relationship | Part 2

    In Part 2 of this MasterMined conversation, Mark Scrivner and Lee Pepper dive deeper into what happens after selecting a marketing agency partner—and why onboarding, communication, transparency, and trust determine long-term success. From setting expectations in the first 30–60 days to leveraging AI-driven efficiencies and improving collaboration between providers and agencies, this episode delivers actionable insights for behavioral health leaders navigating growth and change. The discussion also explores the future of marketing in behavioral health, the growing role of AI tools, and why agencies that educate, communicate clearly, and act as true partners will continue to outperform transactional vendor relationships. Key Moments 00:36 – Why the first 30–60 days define agency success 02:37 – Building trust through strategy sessions and onboarding 04:14 – The importance of early "quick wins" in partnerships 07:09 – Why agencies should actively seek client feedback 10:50 – How marketing teams must adapt to AI and zero-click search 13:24 – AI tools that improve accountability and communication 16:38 – Why communication failures damage partnerships 18:41 – The danger of poor timeline communication 20:21 – Why agency relationships are "like a marriage" 23:25 – The future of AI-powered marketing agencies Learn More & Connect Show Notes + Resources: snapshot.agency/mastermined Connect with Mark Scrivner: https://www.linkedin.com/in/markscrivner/ | https://snapshot.agency/health Connect with Lee Pepper: https://www.linkedin.com/in/leepepper/ | https://www.neveroutmatched.com Our Sponsor - Snapshot: https://snapshot.agency/health Snapshot Health | Behavioral Health Marketing Built for Growth and Impact Snapshot Health is a strategic growth and marketing partner for behavioral health organizations nationwide. We help treatment centers, mental health providers, and recovery programs grow responsibly by aligning brand, digital strategy, and patient acquisition with clinical integrity and long-term outcomes. Our team specializes in performance-driven marketing for behavioral health, including SEO, paid media, branding, marketing strategy, website development, and admissions enablement. We focus on attracting the right patients, improving conversion, and building scalable systems that support sustainable growth. Snapshot Health brings deep expertise in compliance, ethics, and trust-based marketing. We partner closely with executive teams to drive predictable admissions growth while protecting reputation, mission, and quality of care.

    28 min
  4. Choosing the Right Agency Partner | Part 1

    May 12

    Choosing the Right Agency Partner | Part 1

    Choosing the wrong marketing agency can cost a behavioral health organization time, money, momentum, and admissions growth. In Part 1 of this two-part MasterMined series, Mark Scrivner and Lee Pepper break down the behavioral health RFP process, how to properly evaluate agency partners, and the biggest mistakes organizations make when selecting a marketing firm. Lee shares practical guidance from his experience leading marketing initiatives at Foundations Recovery Network and consulting with behavioral health organizations nationwide. From defining conversion metrics and budgeting correctly to building strong agency relationships rooted in accountability and trust, this episode gives operators a practical framework for making smarter marketing partnership decisions. If your organization is considering hiring a new agency—or struggling to get results from your current one—this episode provides actionable insights to help you avoid costly mistakes and build a stronger marketing foundation. Key Moments: 00:47 – Why choosing the wrong agency can hurt growth and operations 03:44 – The importance of documenting what success looks like 08:21 – Why agencies should present in person and on-site 10:16 – What every strong behavioral health RFP should include 15:23 – What separates a good RFP from a bad one 17:36 – Why price alone leads to poor agency decisions 19:48 – How to define agency accountability and conversion metrics 24:09 – Why the agency team matters more than the agency owner 29:09 – Major red flags during agency presentations 36:16 – The most important question every CEO should ask before signing Learn More & Connect Show Notes + Resources: snapshot.agency.com/health/mastermined Connect with Mark Scrivner: https://www.linkedin.com/in/markscrivner | http://snapshot.agency/health  Connect with Lee Pepper: https://www.linkedin.com/in/leepepper | https://www.neveroutmatched.com Our Sponsor - Snapshot: http://snapshot.agency/health

    40 min
  5. The Future of Treatment Discovery & Building Trust

    May 5

    The Future of Treatment Discovery & Building Trust

    In this episode of MasterMined, Ben Camp, CEO and co-founder of Recovery.com, joins the conversation to unpack the challenges of finding ethical, transparent, and effective treatment in behavioral health. From the early days of digital marketing in addiction treatment to building a patient-first marketplace, Ben shares how Recovery.com is reshaping how individuals discover care. The discussion dives deep into industry ethics, SEO realities, data transparency, and the tension between business growth and patient-first principles. Whether you're a provider, marketer, or operator, this episode offers a candid look behind the curtain, and a forward-thinking perspective on where the field is headed. Key Moments: 00:01 – Introduction and guest background 03:06 – How Recovery.com started from an agency model 04:28 – The problem with misleading treatment search results 07:12 – Building a comprehensive, patient-first directory 09:20 – Domain strategy and scaling through acquisitions 11:05 – Cleaning up legacy content and ethical challenges 14:26 – SEO realities and adapting to Google changes 17:58 – Data accuracy, listings, and provider relationships 25:20 – Patient-first philosophy and growth strategy 35:37 – Why treatment is still hard to access today Learn More & Connect Show Notes + Resources: snapshot.agency.com/health/mastermined Connect with Ben Camp: https://www.linkedin.com/in/benjamincamp/ | https://recovery.com Connect with Mark Scrivner: https://www.linkedin.com/in/markscrivner | snapshot.agency/health  Connect with Jeff Skillen: https://www.linkedin.com/in/jeffskillen | https://www.skillsetenterprises.com Connect with Lee Pepper: https://www.linkedin.com/in/leepepper | https://www.neveroutmatched.com Our Sponsor - Snapshot: snapshot.agency/health

    53 min
  6. The Truth About Addiction, Trauma & Fixing Behavioral Health with Jaime Vinck

    Apr 28

    The Truth About Addiction, Trauma & Fixing Behavioral Health with Jaime Vinck

    Only one in ten people who need treatment actually receive it, and Jaime Vinck is on a mission to change that. In this episode, Jaime shares her journey from corporate HR to leading one of the most recognized behavioral health organizations in the country. She unpacks what keeps people from seeking care, how trauma-informed leadership transforms teams, and why expanding access through managed care, AI, and better data is critical to the future of treatment. From the "100-pound phone call" to the realities of clinician burnout, this conversation offers practical insight for leaders navigating workforce challenges, payer relationships, and the next evolution of care delivery, while never losing sight of compassion. Key Moments: 00:00 – Jaime's unconventional path from HR to behavioral health 02:24 – From clinician to executive leadership in treatment centers 05:17 – Why clinical leadership experience matters at the executive level 08:20 – The inspiration behind The Rehab Playbook 13:15 – Why people avoid treatment: fear, trauma, and vulnerability 14:46 – "The phone weighs 100 pounds" moment in admissions 15:57 – Trauma-informed leadership and leading with dignity 19:29 – Workforce challenges: burnout, turnover, and clinician shortages 21:44 – The reality of value-based care in behavioral health 36:14 – The future: AI, access to care, and the next generation of leaders Learn More & Connect Show Notes + Resources: https://snapshotinteractive.com/mastermined Connect with Jaime Vinck: https://www.linkedin.com/in/jaime-vinck-88556245/ | https://www.themeadows.com/ Connect with Mark Scrivner: https://www.linkedin.com/in/markscrivner | https://snapshot.agency/health Connect with Jeff Skillen: https://www.linkedin.com/in/jeffskillen | https://www.skillsetenterprises.com Connect with Lee Pepper: https://www.linkedin.com/in/leepepper | https://www.neveroutmatched.com Our Sponsor - Snapshot: https://snapshot.agency/health

    56 min
  7. Raising the Bar in Addiction Treatment with Marvin Ventrell

    Apr 21

    Raising the Bar in Addiction Treatment with Marvin Ventrell

    What does it take to transform an entire field from fragmented and inconsistent to ethical, evidence-based, and respected within healthcare? Marvin Ventrell, CEO of NAATP, joins MasterMined to unpack the evolution of addiction treatment—and the hard decisions required to elevate it. Drawing from his journey as a trial lawyer and his personal recovery experience, Marvin shares how NAATP rebuilt its foundation by enforcing ethical standards, removing bad actors, and pushing the industry toward measurable outcomes and clinical rigor. He challenges the idea of addiction treatment as a "calling" and instead reframes it as professional healthcare that must align with science, policy, and accountability. The conversation dives into marketing ethics, policy advocacy, AI's impact on the future of care, and why integrated, individualized treatment models are the next frontier. For behavioral health leaders, this episode is a blueprint for building credibility, scaling impact, and leading with integrity. Key Moments: 00:00 – Google's role in addiction marketing controversy and industry response 01:03 – Introduction to Marvin Ventrell and NAATP's leadership role 04:01 – Marvin's recovery journey and path to CEO 05:09 – Rebuilding NAATP during a critical downturn 08:47 – Why addiction treatment must be treated as healthcare—not a calling 12:26 – The role of science, medication, and outcomes in modern care 18:32 – Policy advocacy, funding realities, and industry influence 28:03 – Enforcing ethics: removing bad actors to rebuild trust 34:54 – Marketing ethics, directories, and ongoing industry challenges 49:47 – The future of treatment: assessment, standardization, and individualized care Learn More & Connect Show Notes + Resources: https://snapshot.agency/mastermined Connect with Marvin Ventrell: https://www.linkedin.com/in/mrvjd/ | https://www.naatp.org/ Connect with Mark Scrivner: https://www.linkedin.com/in/markscrivner | https://snapshot.agency/health Connect with Jeff Skillen: https://www.linkedin.com/in/jeffskillen | https://www.skillsetenterprises.com Connect with Lee Pepper: https://www.linkedin.com/in/leepepper | https://www.neveroutmatched.com Our Sponsor - Snapshot: https://snapshot.agency/health

    1h 3m
  8. The $10,000 Lead: Why Treatment Marketing Keeps Getting More Expensive

    Apr 14

    The $10,000 Lead: Why Treatment Marketing Keeps Getting More Expensive

    Digital marketing costs in behavioral health are climbing fast, and many organizations don't fully understand why. In this episode, we unpack the forces driving higher acquisition costs, from Google's evolving search landscape to increased competition and AI-driven bidding. We also break down the critical metrics every operator should know, including the lifetime value to customer acquisition cost ratio, and how to determine whether a $10,000 patient is actually a smart investment. If you're leading growth, marketing, or operations in behavioral health, this episode will help you rethink your strategy and make more informed decisions. Key Moments: 00:01 – Introduction & rising digital marketing costs 02:26 – The "urgency premium" driving high ad costs 03:08 – How AI is pushing search results down the page 04:53 – Google's role in rising acquisition costs 06:28 – Common misconceptions about digital marketing 08:22 – Consumer behavior and dependence on Google 10:27 – Supply, demand, and AI-driven CPC increases 13:35 – The LTV:CAC formula explained 21:33 – How aggregators inflate marketing costs 34:02 – The most underutilized channel: alumni Connect with Mark Scrivner: https://www.linkedin.com/in/markscrivner | https://snapshot.agency/health Connect with Jeff Skillen: https://www.linkedin.com/in/jeffskillen | https://www.skillsetenterprises.com Connect with Lee Pepper: https://www.linkedin.com/in/leepepper | https://www.neveroutmatched.com Our Sponsor - Snapshot: https://snapshot.agency/health

    38 min
5
out of 5
7 Ratings

About

MasterMined isn't just about learning — it's about digging deep to uncover what truly works in the business of behavioral health. This podcast will explore the innovative strategies, operational frameworks, and leadership lessons driving success in the mental health industry. From scaling private practices to managing multi-location organizations, each episode delivers clear, candid, and compelling conversations to help business owners, executives, and industry leaders build, optimize, and scale their behavioral health organizations—without losing sight of their mission.

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