Growth Department

Chelsey Reynolds

Growth Department is a business podcast for founders and business leaders who are actively building and want to keep learning as they grow. Each week, host Chelsey Reynolds talks with operators, executives, and entrepreneurs about how real businesses are built and scaled. These conversations focus on the decisions, tradeoffs, and systems that shape growth over time. You’ll hear practical insight on finding customers, building teams, scaling operations, and leading well, alongside honest discussions about how personal growth shows up in professional work. Growth Department slows the conversation down so you can go further, faster.

  1. 1D AGO

    Digital Colleagues, Agent Webs, and AgentOps: Diving into Agentic AI with Dr. Pawan Anand

    What does it take to move from AI experimentation to an organization where agents are woven into every workflow? Dr. Pawan Anand has spent 15 years leading enterprise technological and AI transformations across communications, media, and technology. In this episode, Pawan breaks down the concepts he's been writing about on Forbes: digital colleagues, the agent web, AgentOps, and what he calls AI native organizations. What we cover: What digital colleagues are and how enterprises are using them nowThe agent web: the missing layer most AI strategies don't account forWhy 91% of AI pilots fail to deliver expected resultsWhat AgentOps is and why it matters as agentic adoption scalesHow to build toward an AI native organization without skipping stepsWhat ethical AI governance looks like in practiceWhere CEOs and CTOs should be involved, and where they should step backIf your company is somewhere between dabbling and all-in, this one's for you. Guest: Dr. Pawan Anand is a Forbes Technology Council member, executive doctorate from Temple University, and senior technology executive specializing in Generative AI, agentic automation, and digital engineering. Find him on LinkedIn and Forbes. LinkedIn: https://www.linkedin.com/in/pawan-anand/ Forbes Council: https://councils.forbes.com/profile/Pawan-Anand-Associate-Vice-President-Communications-Media-Technology-Persistent-Systems/0199c7f4-1f9b-41cc-b8cd-a7e50fa01b6b Growth Department slows the conversation down so founders and business leaders can go further, faster. If this episode helped you think differently, follow the show and share it with someone building alongside you.

    30 min
  2. MAR 26

    Your AI Agents Need a Control Layer. Here's Why (with Logan Kelly)

    Most founders building with AI agents are thinking about one thing: functionality. Can it do the thing? Can I automate this? Can I scale that? What they're not thinking about is what happens when it goes wrong. Logan Kelly is the CEO of Waxell AI; a governance and observability platform built to control agents running in production. He's an operator turned founder who learned firsthand that autonomy without guardrails doesn't scale. So he built the infrastructure to fix it. In this episode of Growth Department, Logan breaks down why governance is the missing layer in most agentic AI stacks; and why putting it in place before your first incident is the only move that makes sense. You'll learn: The difference between observability and governance; and why you need bothHow AI agents can be hacked through context poisoning and rug pull attacksWhy your agentic chatbot is an attack surface most founders aren't protectingHow to prevent a thousand dollar API bill from appearing overnightWhy governance should sit above your agents, not inside themHow to scale agent infrastructure without replacing your peopleWhether you're a founder just getting started with AI agents or a leader ready to operationalize them across your business, this episode will change how you think about what it means to deploy AI safely. 🔗 Follow Logan and learn more about Waxell → waxell.ai  LinkedIn: https://www.linkedin.com/in/logankkelly/ Check out his favorite podcast: Behind the Bastards 🎧 Subscribe to Growth Department on Apple Podcasts, Spotify, and YouTube.  🌐 More from Growth Department → growthdepartment.com Growth Department slows the conversation down so founders and business leaders can go further, faster. If this episode helped you think differently, follow the show and share it with someone building alongside you.

    34 min
  3. MAR 19

    AI Agents for Non-Technical Founders: Scale Without Adding Headcount (with Cien Solon)

    Cien Solon bootstrapped Launch Lemonade with 1.5 people, reached 150 countries and 7,000 users without a single dollar of funding, and just closed her pre-seed round with 8,000 experts already building on her platform. She did it by doing exactly what she teaches: scaling with AI agents instead of headcount. As an AI founder, Techstars mentor, trainer, and investor, Cien is on a mission to make sure every entrepreneur and business owner gets to participate in the AI economy. Her tagline says it all: no one gets left behind. In this episode of Growth Department, Cien breaks down what it actually looks like to build and scale a business with AI agents; no technical background required. You'll learn: Why 99% of the world is still on the same AI learning curve as you; and why that's great newsThe single most important question to ask before adding an AI agent to your businessHow to decide when to hire a human vs. deploy an AI agentHow business roles are shifting from executors to orchestrators of AIHow to keep your team aligned when every department is experimenting with agentsWhy building in public is still the cheapest and most effective way to find customersWhether you're a founder trying to figure out where AI fits, a business leader preparing your team for what's coming, or someone who just wants to understand what's actually possible, this conversation will give you the clarity and confidence to take the next step. 🎧 Subscribe to Growth Department on Apple Podcasts, Spotify, and YouTube.  🔗 Follow Cien on socials and search Human in the Machine for her podcast and Substack.  TikTok: https://www.tiktok.com/@cienandaiIG:  https://www.instagram.com/cienandaiLinkedIn: https://www.linkedin.com/in/ciensolon/Substack: https://humanandthemachine.substack.com/🍋 Check out Launch Lemonade → launchlemonade.ai  📖 Her reading Recommendation:  The Coming Wave https://the-coming-wave.com/ 🌐 More from Growth Department → growthdepartment.com Growth Department slows the conversation down so founders and business leaders can go further, faster. If this episode helped you think differently, follow the show and share it with someone building alongside you.

    30 min
  4. MAR 12

    Value Over Volume: The B2B Revenue Strategy Framework with Greg Stanley

    Most business owners think growth means more top line revenue. More revenue means more salespeople. More salespeople means more problems. Greg Stanley has spent over 30 years watching that equation fail. With strategy and revenue responsibility for over $325 million at PwC, and now as founder of Accelerant Consultants and adjunct professor of sales leadership at Butler University, Greg has seen what actually separates companies that scale from companies that just get busier. The answer isn't volume. It's value. And there's a framework for building it. In this episode of Growth Department, Greg breaks down why chasing top line revenue is killing your margins; and what to optimize for instead. You'll learn: The difference between an income-based org and a value-based org; and why most companies are building the wrong oneThe four pillars of an optimized revenue function and what happens when even one is missingWhy your highest volume customer might actually be destroying your profitabilityHow to lead a B2B sales team toward outcomes instead of activityWhen to fix your revenue strategy before you ever think about adding headcountIf you're a B2B founder or revenue leader who's tired of chasing volume and ready to build something valuable and transferable, this episode is required listening. 🎧 Subscribe to Growth Department on Apple Podcasts, Spotify, and YouTube.  🔗 Connect with Greg:  at Accelerant Consultants: https://www.accelerantconsultants.com/on LinkedIn:  https://www.linkedin.com/in/greg-stanley/On Mike Weinberg's Podcast: https://podcasts.apple.com/us/podcast/is-sales-compensation-aligned-with-strategy-and/id1538657842?i=1000692992225🌐 More from Growth Department → growthdepartment.com Growth Department slows the conversation down so founders and business leaders can go further, faster. If this episode helped you think differently, follow the show and share it with someone building alongside you.

    35 min
  5. MAR 5

    Stop Hiring. Start Scaling. The Autonomous Business Model with Amos Bar-Joseph

    What if your next hire wasn't a "Human Employee"? After two B2B exits, Amos Bar-Joseph is done with the "growth at all cost" playbook. The one that has you raising millions before you know who you're selling to, scaling headcount before you have product-market fit, and building a B2B company too bloated to maneuver when the market shifts. Now, as Co-Founder & CEO of Swan, he's building something different: the autonomous business model. Three co-founders. 200+ customers. Millions in pipeline generated mostly by one person writing social content on the internet and letting AI agents handle the rest. His mission is to hit $30M ARR without ever throwing bodies at a scaling problem; proving that revenue per human employee, not just adding headcount, is the real growth metric. In this episode, Amos breaks down exactly how founders and B2B revenue leaders can stop bolting AI onto broken go-to-market processes and start scaling with intelligence instead of headcount. You'll learn: Why 90% of AI GTM implementations fail; and the two root causes behind itThe "zone of genius" framework for deciding what your humans should own vs. what AI agents should automateWhy replacing humans with AI is a losing bet; and what the second wave of AI companies is doing differentlyHow lean teams can get started with AI even when there's no time to figure it outWhy brand is now your most important competitive moat in an AI-native worldWhether you're a founder trying to do more with less, a B2B revenue leader building a smarter go-to-market motion, or just trying to understand where this is all heading; this one is required listening. 🎧 Subscribe to Growth Department on Apple Podcasts, Spotify, and YouTube. 🔗 Follow Amos on LinkedIn → linkedin.com/in/amos-bar-joseph 🤖 Check out Swan → getswan.com 🌐 More from Growth Department → growthdepartment.com Also, check out the podcast that Amos mentions here: https://youtu.be/13CZPWmke6A?si=5ssfQnfbDTWYM2KL Growth Department slows the conversation down so founders and business leaders can go further, faster. If this episode helped you think differently, follow the show and share it with someone building alongside you.

    38 min
  6. FEB 26

    How to Develop Clear, Impactful Messaging That Drives Growth (with Amanda Rabideau)

    When your messaging is unclear, it shows up everywhere. In sales calls. In hiring. In customer churn. In this episode, Chelsey sits down with Amanda Rabideau, messaging expert and Founder and CEO of Promanda, to break down the difference between positioning and messaging, why unclear messaging creates internal friction, and how it quietly costs companies customers after the sale.  With two decades of experience shaping brand narratives, Amanda shares what she calls the “zero-to-one messaging problem” and why most teams skip this work until it’s already slowing them down. Inside the conversation: The difference between positioning and messaging and why both matterHow unclear messaging creates confusion inside your team and in the marketWhy founders avoid messaging work and what it’s really costing themHow to test your messaging without spending moneyWhy AI can help but won’t replace human insightMessaging is not copywriting. It’s the foundation everything else builds on. When your team is aligned and your story is clear, growth becomes simpler. About Our Guest Amanda W. Rabideau is the Founder and CEO of Promanda, an AI-powered messaging platform designed to help professionals solve the zero-to-one messaging problem. With two decades of experience in go-to-market strategy and brand storytelling, she has helped startups and established companies turn complex ideas into clear, compelling narratives that drive growth. Amanda built Promanda to give marketers, consultants, and agencies the structure and strategic clarity needed to align teams and confidently bring powerful stories to life. You can find her here: LinkedIn - https://www.linkedin.com/in/amandarabideau/ Promanda.ai website (there's a trial!) - https://www.promanda.ai/ Subscribe to Growth Department and share this episode with a founder who’s ready to sharpen their message and scale with confidence. Growth Department slows the conversation down so founders and business leaders can go further, faster. If this episode helped you think differently, follow the show and share it with someone building alongside you.

    38 min
  7. FEB 19

    The Future of Marketing: Category Creation, AI, and Brand Humanity (with Anthony Kennada)

    Marketing is shifting faster than most teams can process. AI is automating the mechanics. Performance channels are more crowded than ever. And founders are asking the same question: what actually creates durable advantage now? In this episode, Chelsey sits down with Anthony Kennada to unpack what he learned building the Customer Success category at Gainsight, why category creation is harder than people admit, and why he believes the next era of marketing belongs to brands that embrace what machines cannot replicate. From conferences that built movements to the 95–5 rule and the rise of analog experiences, this conversation connects the dots between strategy, storytelling, and staying human in an AI-driven world. You’ll walk away with practical insight on: What category creation really requires and when it makes senseHow to build trust with the 95% of buyers who are not ready yetWhy 80% of marketing may be automated and what remainsWhat Brand Humanity means for founders and CMOsHow smaller companies can compete without massive budgets If you’re building, repositioning, or preparing for the next shift in marketing, this one is worth your time. About Anthony Kennada Anthony is a B2B marketer who believes business brands should feel human. As the first Head of Marketing at Gainsight, he helped build the Customer Success category and scale the company from early stage to over $100M in ARR and a $1.1B acquisition. He later served as CMO at Front and Hopin, founded AudiencePlus, and now leads Goldenhour, a movement helping founders and CMOs put Brand Humanity into practice. LinkedIn:  https://www.linkedin.com/in/akennada/ X:  https://x.com/akennada Instagram:  https://www.instagram.com/akennada Anthony's site: https://www.kennada.com/ goldenhour website:  https://goldenhour.net/ Check out Anthony's podcast, Brand Humanity:   https://podcasts.apple.com/us/podcast/the-brand-humanity-show/id1830643380 Thank you for listening! If you liked the ep, we'd love to have you along for the ride! You can subscribe, follow, and share with a founder who is thinking about the future of their brand. Growth Department slows the conversation down so founders and business leaders can go further, faster. If this episode helped you think differently, follow the show and share it with someone building alongside you.

    32 min
  8. FEB 12

    Why Great Products Get Ignored: The Context Problem in Product Positioning (with April Dunford)

    Even world-class products can struggle when buyers don’t know where to place them. In this episode, Chelsey Reynolds sits down with globally renowned positioning expert, April Dunford, to unpack why great products get ignored and how positioning, when done well, sets the context that makes value instantly obvious. April shares how she defines positioning, why it’s more than messaging, and how misaligned context can flatten even the strongest product story. Drawing from her work with hundreds of technology companies and the expanded edition of Obviously Awesome, she breaks down what founders and leaders need to decide before they ever touch a positioning exercise, and how to avoid the traps that slow teams down or send them back to square one. You’ll hear practical guidance on how positioning evolves as products ship faster, markets change, and competitors multiply, plus how to know when it’s time to revisit your positioning and when to leave it alone. In this episode, you’ll learn: Why positioning is about context, not clever messagingThe critical decisions to make before starting any positioning workHow to choose between head-to-head, big fish small pond, or category creation strategiesWhen positioning should change and when it should stay putWhat founders often miss when positioning for customers versus investors If this conversation resonates, follow or subscribe for more leadership-focused conversations on growth, positioning, and building products people understand and love. About our Guest: April Dunford is the world's foremost authority on product positioning. As a consultant, April helps companies make complex products easy to understand and love. After a 25-year career as a VP of Marketing at various rapidly developing technology firms, she has consulted with 300 technology companies, including Google, Epic Games, Postman, and others. April is the acclaimed author of the best-selling book, "Obviously Awesome," which delves into the art of positioning, and the newly released, "Sales Pitch," which unveils the secrets to crafting a winning sales narrative in the market. April's Website: https://www.aprildunford.com/ SubStack:  https://aprildunford.substack.com/ Follow her on LinkedIn:  https://www.linkedin.com/in/aprildunford/ Follow her on IG:  https://www.instagram.com/aprildunford Her Book, "Obviously Awesome!" Her fun book she's reading right now: Children of Time Growth Department slows the conversation down so founders and business leaders can go further, faster. If this episode helped you think differently, follow the show and share it with someone building alongside you.

    46 min
5
out of 5
9 Ratings

About

Growth Department is a business podcast for founders and business leaders who are actively building and want to keep learning as they grow. Each week, host Chelsey Reynolds talks with operators, executives, and entrepreneurs about how real businesses are built and scaled. These conversations focus on the decisions, tradeoffs, and systems that shape growth over time. You’ll hear practical insight on finding customers, building teams, scaling operations, and leading well, alongside honest discussions about how personal growth shows up in professional work. Growth Department slows the conversation down so you can go further, faster.

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