Tebra Talks

Tebra
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Tebra Talks brings together healthcare leaders, practice owners, billing experts, and Tebra specialists to discuss the operational challenges shaping independent practices and billing companies. Explore practical conversations about healthcare technology, revenue cycle management, patient experience, AI, and the business of care.

  1. 2d ago

    How to Start a Private Practice: Business and Billing Tips

    Starting your own medical practice can give you more control over how you care for patients, but it also means learning an entirely new side of healthcare: running a business.In this episode of Tebra Talks, Dee Duro sits down with Mark Spielman, Director of Billing at TABS, to discuss the financial and operational decisions providers should consider before opening their doors and as their practice grows.They cover:✅ How to create a practical plan for your new practice✅ What to consider when choosing services, patients, and a market✅ How insurance credentialing can affect your launch timeline✅ What technology and billing support to evaluate before opening✅ Why new practices should prepare for a slower revenue ramp✅ How to understand your revenue cycle during the first year✅ Which financial metrics practice owners should keep an eye on✅ How payer changes and outstanding A/R can affect a growing practice✅ Why mentors, billing partners, and other experienced advisors can make the startup process easier to navigateMark also breaks the journey into three stages: before opening, the first year, and the first five years, with practical tips and common pitfalls at each stage. Whether you’re actively planning a private practice or still deciding whether independence is right for you, this conversation offers a practical look at the business foundation behind sustainable practice ownership.Learn more about Tebra: https://www.tebra.com/Learn more about TABS: https://tabsbilling.com/solutions/starting-a-new-practice/

  2. Sep 28

    The state of NPs & PAs — shaping the future of healthcare delivery

    In this episode of Tebra Talks, host Amanda Zeosky speaks with Tavi Schlueter, a pediatric NP and Director of Growth Initiatives at CollabDocs. They explore the rapidly growing roles of nurse practitioners (NPs) and physician associates (PAs), the regulatory landscape around practice scope and physician collaboration, common industry myths, and what clinicians need to know when transitioning into practice ownership.

  3. Sep 22

    AI in Medical Billing: How to Prioritize Higher-Risk Claims

    Where does AI actually fit into the medical billing workflow?In this episode of Tebra Talks, Miriam Datskovsky sits down with Sarah Ford, Director of Account Management at Tebra, and Laura Araya Fernandez, Senior Product Manager at Tebra, to explore how AI can help billing teams review claims before submission without taking control away from the biller.The conversation covers one of the biggest challenges billing teams face: deciding which claims deserve a closer look before they go out.You’ll hear how AI can help billing teams:✅ Identify claims that may carry greater denial risk✅ Understand why a claim may need attention✅ Prioritize review before submission✅ Surface potential documentation, eligibility, and prior authorization issues✅ Apply biller expertise where it can have the greatest impact✅ Use reporting to spot broader trends across claims and accounts receivableThe episode also includes a demo of Tebra’s AI Billing Assistant, showing how billers can review risk levels, denial probability, potential issues, and recommended next steps inside the workflow.The key takeaway: AI can help show where to look and explain what may deserve attention, but the biller brings the context, payer knowledge, experience, and final decision.Learn more about Tebra AI Billing Assistant: https://tebra.co/ai-billing-assistant-yt

  4. Sep 11

    AI for Independent Practices: Documentation, Calls, Billing, and Reviews

    Where can AI actually help inside a busy independent practice, and where should providers and staff stay in control?In this episode of Tebra Talks, Miriam Datskovsky sits down with Hannah Abrams, Samantha Bergquist, and Kevin Clinton to explore how AI can support defined, repetitive work across the practice day without replacing the judgment, expertise, and oversight of the people delivering care.The conversation follows several workflows that often compete for the same team’s time:• Clinical documentation• Patient messages• Calls and scheduling• Billing and claim review• Online reviews and reputation managementYou’ll hear how Tebra AI can help prepare, organize, flag, summarize, or stage work for review, including:• Turning patient-provider conversations into structured note drafts for provider review• Tagging patient messages so teams can understand and prioritize requests faster• Supporting routine calls like scheduling, FAQs, and refill requests• Surfacing claims that may need a closer look before submission• Summarizing review themes and preparing review replies for practice approvalThe episode also covers what practices should consider when evaluating AI, including clear scope, human review, workflow fit, and practice-defined control.The big takeaway: AI works best when it fits into the workflows teams already use, has a clearly defined job, and keeps the right person in control of the final decision.Learn more about Tebra AI: https://tebra.co/demo-ai-yt

  5. Sep 8

    Starting an Independent Practice: Patient Feedback, Metrics, and Growth

    In this episode of Tebra Talks, Didi D Errico sits down with Kris Epps Martinez and Angelina Giles, co-owners of InVita Health and Wellness in Omaha, Nebraska, to discuss how they built a growing independent practice by listening to patients, tracking the right metrics, and staying flexible as new needs emerged.Kris and Angelina share how their practice evolved from an initial IV infusion concept into a broader care model that includes medical weight loss, IV infusions, bioidentical hormone replacement, thyroid optimization, family practice, telehealth, and insurance-based care. They also discuss why patient feedback, word-of-mouth referrals, reliable technology, and consistent team communication have been critical to their growth.In this conversation, you’ll hear practical lessons on:• Starting and growing a nurse practitioner-led practice• Listening to patients and using feedback to improve services• Building services around real patient needs• Choosing technology and an EHR that can support future growth• Using metrics to track patient volume, telehealth growth, revenue, and operations• Investing in staff and systems to buy back provider time• Balancing growth with patient experience and provider well-being• Avoiding shiny-object decisions when new service opportunities appear• Supporting women’s health through more holistic, patient-centered careFor nurse practitioners, independent practice owners, and healthcare leaders thinking about starting or scaling a practice, this episode offers a grounded look at what growth can look like when the practice stays close to its patients and builds operations that support the care model.Learn more about Tebra: https://tebra.co/demo-ai-yt

  6. Aug 17

    Medical Billing Growth Strategy: Specialization, Referrals, and Client Trust

    Specialization can feel like a narrow path for a medical billing company, but for some teams, going deeper into one specialty can become the clearest path to growth.In this episode of Tebra Talks, Sarah Ford, Director of Account Management at Tebra, sits down with Tracy Freeze, founder of Ascend Practice Management, to discuss how Ascend built a strong behavioral health billing niche and grew through referrals, compliance expertise, operational discipline, and long-term client relationships.With 30 years in business and deep experience supporting independent behavioral health practices, Tracy shares how specialization became a growth engine for Ascend, even without traditional marketing campaigns.The conversation covers:• Why specialization is becoming a stronger differentiator for billing companies• How behavioral health billing became Ascend’s core niche• Why deep specialty knowledge can make operations more repeatable• How SOPs, compliance libraries, and documentation help billing teams scale• Why referral relationships grow when clients trust the full team, not just one person• How billing companies can support independent practices beyond RCM• Why organic growth often comes from helping clients grow sustainably• What billing companies should consider before leaning into a specialtyTracy also shares how Ascend supports practices with billing, consulting, credentialing, compliance, HR, payroll, and other back-office needs so providers can stay focused on patient care.For billing company owners, RCM leaders, and teams looking for a stronger growth strategy, this episode offers a practical look at how specialization, relationships, and operational consistency can help billing companies stand out in a competitive market.Read Tebra’s 2026 State of the US Medical Billing Industry Report: https://tebra.co/billing-benchmark-re...

  7. Aug 14

    Independent Practice Operations: Scheduling, Staffing, and Patient-Centered Care

    More personal, attentive patient care does not happen by accident. It depends on the operational choices that shape the day.In this episode of Tebra Talks, Miriam Datskovsky sits down with Dr. John Scala, a physician board-certified in pediatrics and internal medicine, to discuss what it actually takes to build an independent practice that protects the human side of medicine.Dr. Scala has built independent practices, worked inside a larger corporate system, and returned to independence. In this conversation, he shares how schedule design, staffing, communication, documentation, and business operations can either support or crowd out patient care.You’ll learn how independent practices can:• Structure the schedule to support same-day access• Protect time for focused, face-to-face patient interactions• Keep documentation from taking over the visit• Build a front desk and clinical team that feels personal without becoming chaotic• Set boundaries around work that can overwhelm the practice• Simplify payroll, accounting, billing, and other administrative tasks• Create a calmer day for providers, staff, and patients• Support more sustainable, patient-centered practice ownershipFor physicians, practice owners, and healthcare teams working to sustain independent care, this episode offers a practical look at the habits, systems, and decisions that help keep the business side from crowding out the reason the practice exists.Learn more about Tebra: https://tebra.co/demo-ai-yt

  8. Aug 10

    Corporate Medicine vs. Independent Practice: Autonomy, Burnout, and Patient Care

    What do physicians gain, and what do they give up, when they choose independent practice?In this episode of Tebra Talks, Miriam Datskovsky sits down with Dr. John Scala, a physician board certified in pediatrics and internal medicine, to talk about the real trade-offs between corporate medicine and independent practice.Dr. Scala has built independent practices, worked inside a larger corporate system, and returned to independence. In this conversation, he shares what that experience taught him about autonomy, burnout, staffing, patient relationships, practice economics, and the business side of medicine.The episode covers:• Why physician burnout can feel like a loss of control• How corporate systems can affect scheduling, referrals, staffing, and patient care• What physicians often underestimate when starting an independent practice• Why practice ownership requires both business discipline and clinical clarity• How staffing can make or break the independent practice experience• Why autonomy can help physicians set boundaries and protect the way they care for patients• How independent practice can support more personal, one-on-one patient relationshipsFor physicians considering private practice, this episode offers a grounded look at what independence makes possible, what it demands, and why it can still be the right path for doctors who want to practice medicine on their own terms.Learn more about Tebra: https://tebra.co/demo-ai-yt

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About

Tebra Talks brings together healthcare leaders, practice owners, billing experts, and Tebra specialists to discuss the operational challenges shaping independent practices and billing companies. Explore practical conversations about healthcare technology, revenue cycle management, patient experience, AI, and the business of care.

Information

  • Creator
    Tebra
  • Years Active
    2025 - 2026
  • Episodes
    35
  • Rating
    Clean
  • Copyright
    © Tebra
  • Show Website
    Tebra Talks