Signal and Noise

ROI Rocket, Brian Lamar and Andrew DeCilles

Marketing Research veterans Brian Lamar and Andrew DeCilles bring you the honest conversations that the research industry needs. From trends to breaking news to ugly conversations others won’t touch; no subject is off limits. Join us for an unfiltered take on mrx with storied guests speaking their minds, expert takes on the hottest topics, and tales from those who’ve been in the trenches. Marketing Research has never been in such a season of change and outcry—we’ll help you separate the signal from the noise.

  1. Sep 15

    Top 10 Best Practices for Sampling in Brand Tracking Studies | Signal & Noise Ep 44

    After a small break, Brian and Andrew are back. Both came with independent lists, sat down, and went back and forth for an hour on something they have been doing together for over a decade: running brand tracking studies the right way. Between them, they have overseen the in-field transition of more than ten large continuous tracking programs, launched dozens more, and spent years studying exactly how panel bias shows up in longitudinal data in ways that most researchers never catch. This episode is the playbook they wish existed when they started. The conversation covers how to think about blending panels for a tracker, why your anchor panel is the most important decision you will make, how inherent panel bias gets built in through recruiting practices that panels will never volunteer to you, why over-engineering the blend is its own form of data corruption, and why NPS in a tracker is a trap waiting to spring. If you run a tracker, manage a tracker, or are about to set one up, this one is worth a full listen. Key Takeaways: Why your anchor panel is the single most important structural decision in a blended tracker How panels develop inherent brand bias through their own recruiting, and why they will never tell you about it Why NPS is dangerous in a tracker and how to use it without blowing up your trend line If you loved the episode, have comments, or want to appear on the show, connect with us down below! Connect with us: LinkedIn YouTube ROI Rocket

  2. Aug 11

    What Does Sampling Look Like in 5 Years? | Signal & Noise Ep 43

    No guest, no agenda, no notes. Brian and Andrew just riffed for an hour on one of the biggest questions in the industry right now: what does sampling look like in 5 years? Brian is presenting on the future of sampling at the Future of Insights Summit in Athens, Georgia, and this episode is the unfiltered, longer version of that talk. The current model is broken and nobody serious is arguing otherwise. The real question is what replaces it, and who wins when it does. They work through where today's panels fall short, what synthetic data can and cannot actually do right now, and why the first truly useful synthetic products will likely be built inside brands, not sold to them. P&G, Google, and Meta are sitting on behavioral data sets that dwarf anything a panel company owns. That has consequences. The conversation also gets into why the brands that build proprietary synthetic tools will have a moat that nobody can buy, why psychological data will never fully be replaced, and why the next 5 years might be the most interesting and terrifying stretch in the history of this industry. Key Takeaways: Why the current online panel model is broken and what the industry is not doing about it Why the first useful synthetic products will be built by brands using their own data, not by research suppliers Why human panels are not going away, and what role they play in a world increasingly run by synthetic models If you loved the episode, have comments, or want to appear on the show, connect with us down below! Connect with us: LinkedIn YouTube ROI Rocket

  3. Aug 4

    “Goofy Marketing" or Genius Strategy? Verisoul Says Why Not Both? | Signal & Noise Ep 42

    Andrew flies solo and sits down with Joey Maddox and Sebastian Babis from Verisoul, fresh off a $9M Series A and the most creative go-to-market run market research has seen in years. Times Square billboards. A Reds game with hundreds of attendees. Branded cigarettes at a European conference. None of it is random. Verisoul mapped their top 200 prospect companies, identified the 10 to 15 buyers at each, plotted where they all live, and built activations around them. Strategic chaos. The conversation covers how a team from banking and identity fraud disrupted a market that had been hearing the same messaging for years, why in-person trust-building is non-negotiable when your product is fraud prevention, and what it looks like to run go-to-market across wildly different verticals at once. Also, all three of them are newly married or about to be, and the wedding vendor pricing rant is worth the listen alone. Key Takeaways: How Verisoul built a geographic database of prospects and designed its entire events strategy around it Why an outside-in approach to fraud detection is beating well-funded incumbents head-to-head on accuracy The marketing ideas that did not make the cut, including blowing up a building with a competitor's logo on it If you loved the episode, have comments, or want to appear on the show, connect with us down below! Connect with us: LinkedIn YouTube ROI Rocket Connect with Joey: LinkedIn Connect with Sebastian: LinkedIn

  4. Jul 1

    Verisoul, Venture Funding, and the Vatican Police | Signal & Noise Ep 39

    Andrew is back from his honeymoon, and Brian is very glad to have him. This one is part reunion, part rant, and entirely worth listening to. First, the honeymoon stories. American Airlines lost three out of four bags for six days. The Vatican Special Police detained Andrew and his wife in the Sistine Chapel after mistaking them for a couple who had made terrorist threats. The Secret Service showed up at the wedding because of a drone and a Vice President flying nearby. All of this is true. Then it gets into industry territory. Brian recaps the Verisoul-sponsored Cincinnati Reds event that brought together 40 companies and became an impromptu who's who of the Cincinnati research community, with a surprise appearance from Insights Association CEO Anita Watkins. The conversation builds into a genuine debate about who actually has the microphone in market research right now, whether the loudest voices at conferences are the most credible ones, and what it means that the biggest booths increasingly belong to companies with outside capital rather than the most rigorous methodologies. Brian and Andrew close with a quick AI check-in, a plug for the upcoming July 9th webinar on the trust deficit in sample, and a tease of future episodes where they plan to screen share and show what they are actually building. Key Takeaways: Why the Vatican Special Police detained Andrew and Brooke on their honeymoon, and how it ended Why Verisol's Cincinnati Reds event was one of the best community-building moments the local research scene has seen Whether the people with the loudest voices at industry conferences are the right ones to have the microphone What traditional research firms can do to compete for visibility in a world where outside capital buys the biggest booths Why AI is now part of daily life, not just a work tool, and what Brian has been quietly building with it If you loved the episode, have comments, or want to appear on the show, connect with us down below! Connect with us: LinkedIn YouTube ROI Rocket

  5. Jun 9

    Questions the Industry Desperately Needs to Answer | Signal & Noise Ep 37

    Andrew is in Italy on his honeymoon, a guest backed out, and Brian decided to go solo for the first time in 10 years of podcasting. No co-host, no guardrails, no agenda. Just 30 years of experience and a list of questions he has been sitting on for a while. None of them has clean answers. Thats kind of the point. Brian works through six questions the market research industry is not asking loudly enough: whether stacking fraud tools without coordination is quietly introducing a new category of data quality bias, who actually owns the definition of quality when nobody agrees, whether synthetic data is a legitimate solution or a convenient way to avoid the harder problem, where the next generation of researchers is coming from and whether the industry even knows what skills it needs to fill that pipeline, why market research is one of the only professions that shapes billion-dollar decisions without any required accreditation, and whether the M&A wave is actually good for research quality or just good for returns. These are not gotcha questions. Brian is not here to throw anyone under the bus. But he is willing to say some things out loud that tend to get avoided in favor of AI hype cycles and vendor showcases, and this episode is the result of that. Key Takeaways: Why stacking uncoordinated fraud tools may be creating invisible bias, not solving fraud Why the quality definition problem may eventually be settled by procurement departments instead of researchers The legitimate use cases for synthetic data and the less legitimate reasons adoption is accelerating Why the researcher talent shortage is really two problems bundled into one Why market research informs billion-dollar decisions with zero required accreditation Why consolidation looks like efficiency at first, and what history tells us happens next If you loved the episode, have comments, or want to appear on the show, connect with us down below! Connect with us: LinkedIn YouTube ROI Rocket

About

Marketing Research veterans Brian Lamar and Andrew DeCilles bring you the honest conversations that the research industry needs. From trends to breaking news to ugly conversations others won’t touch; no subject is off limits. Join us for an unfiltered take on mrx with storied guests speaking their minds, expert takes on the hottest topics, and tales from those who’ve been in the trenches. Marketing Research has never been in such a season of change and outcry—we’ll help you separate the signal from the noise.