The Product Opscast

Graham Reed & Antonia Landi

The award-winning podcast team of Antonia Landi & Graham Reed, with their new podcast - The Product Opscast - will dive deeper into Product Ops with very special guests. www.productopsconfidential.com

  1. Product Opscast Episode 20: Human in an AI World

    5D AGO

    Product Opscast Episode 20: Human in an AI World

    In this episode, Graham Reed and Antonia Landi chat with Caroline Clark; Product coach, mentor and space enthusiast (very much close to Graham’s heart!). She shares her journey and discusses the impact of AI on careers and organisations. They discuss strategies to build confidence and foster community in the era of rapid technological change. There is a lot of heart in this episode! Highlights * AI disruption and organisational impact * Building confidence through practice and community * The role of product ops in transformation * Reframing identity and roles in the age of AI * Strategies for learning and experimentation with AI Check out more of what Caroline does via her website and published some great content on her substack Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe

    55 min
  2. Product Opscast Episode 19: The Decision Stack

    MAY 6

    Product Opscast Episode 19: The Decision Stack

    In this episode, Graham Reed and Antonia Landi welcome Martin Eriksson; well-loved product expert, co-founder of Mind the Product & Product Tank, and serial author, to discuss his latest book, The Decision Stack - a mental model for aligning organisational strategy, decision-making, and communication. He shares the journey that led him to writing the book, the importance of clarity, principles, and continuous alignment in product and company strategy. “Connect strategy to daily decisions” Highlights: * The five questions of the Decision Stack * The role of principles in decision-making * Communication and alignment in organizations * Empowering teams through clarity * The importance of continuous strategy review Read Graham’s review of The Decision Stack too: Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe

    48 min
  3. Product Opscast Episode 18: First Principles Product Ops

    APR 23

    Product Opscast Episode 18: First Principles Product Ops

    In this episode, Graham Reed and Antonia Landi welcome long-time peer & well-loved Product Ops pioneer, Hugo Froes - formerly at Farfetch, Olx and now into the consulting world - to chat about First Principles Product Ops. Hugo shares insights on first principles thinking, the importance of small incremental changes, breaking down organisational silos, and aligning product strategies with business goals. Overall, the importance for both product and product ops professionals to carve out that time to pause, step back, breathe and really consider the value in what is being discussed, planned and worked on. Ask why you're doing this, at every step. Highlights: * First principles thinking as a foundational approach * The importance of small, incremental changes over large overhauls * Breaking organisational silos for better collaboration * Aligning product work with business objectives and metrics * The role of leadership and incentives in fostering innovation Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe

    45 min
  4. Product Opscast Episode 17: Product Leadership Operating System

    APR 8

    Product Opscast Episode 17: Product Leadership Operating System

    In this episode, Graham Reed and Antonia Landi chat with Stephanie Leue, a seasoned, well-respected product expert, formerly at PayPal, Contentful, Doodle and now at Ringier, to explore the complexities of product leadership. They discuss the competing forces that product leaders face, the importance of self-confidence, and the critical role of product operations. They delve into the challenges posed by AI, the need for collaboration over education, and the evolving expectations of product leaders in a rapidly changing landscape. “Product leaders are herding cats on steroids!” Highlights: * Product leadership is influenced by multiple competing forces. * Self-confidence is essential for effective leadership. * Frictions exist at all levels of leadership, not just CPOs. * Product Ops plays a crucial role in bridging gaps between teams. * AI introduces new challenges and opportunities for product leaders. * Collaboration is more effective than trying to educate stakeholders. * Product leaders must adapt to reactive and chaotic environments. * Establishing strong relationships is key to successful product leadership. * The mindset of product leaders must shift from being a bottleneck to enabling teams. * Understanding the unique dynamics of each organisation is vital for success. PS: Graham had a couple of technical difficulties during this episode (he blames the inter-web!), which resulted in a couple of jumps in editing. Our apologies… You would never believe we worked in technology! Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe

    46 min
  5. Product Opscast Episode 16: Product Ops - Guardians of the Strategy

    MAR 25

    Product Opscast Episode 16: Product Ops - Guardians of the Strategy

    In this episode, Graham Reed and Antonia Landi sit down with their mutual friend Marielle Velander, Product Portfolio Manager at N26, to discuss the continued evolution of Product Operations. Marielle shares her unique background in anthropology and how it informs her approach to Product Ops. They examine the importance of establishing Product Ops as a strategic function within organisations, the evolution of the role over time, and the necessity of building trust and effective communication with leadership. They also delve into the challenges of navigating transition points in product operations, the significance of using C-suite language (‘nicely’ put by Graham in the episode!), and the responsibilities of Product Ops in relation to strategy ownership. “Product Ops needs a seat at the table.” “We need to safeguard the strategy.” Highlights: * Product Ops must establish itself as indispensable. * Building executive trust is crucial for product operations. * The role is evolving and becoming more recognised all the time. * Navigating transition points is a key challenge in Product Ops. * Effective communication with leadership is essential for success. * Product Operations should think ahead to align with the company strategy. * Using C-suite language can enhance communication with leadership. * Trust and accountability are vital in Product Ops. * Empathy is important in building relationships across teams. Be sure to read the Product Ops Manifesto, mentioned in this episode Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe

    50 min
  6. Product Opscast Episode 15: The Answer's In Your Data

    MAR 4

    Product Opscast Episode 15: The Answer's In Your Data

    In this episode, Graham Reed and Antonia Landi chat with Sean O'Neill, well-respected Product & Data leader, to discuss the critical role of data in product management. Sean shares his extensive experience at Amazon and Tesco, highlighting how data strategies can drive business growth and efficiency. They explore the importance of building a data-driven culture and the integration of AI and machine learning in decision-making processes. Sean shares some fantastic stories of transformation and tangible results seen through using data, as well as some insight into the inner workings at Amazon. “Data is the new moat” Highlights: * Data has always been at the heart of product management. * Teaching yourself SQL is still essential for product managers, even in the world of AI. * Understanding customer friction can drive better product decisions. * Data is the new moat for competitive advantage. * Engagement metrics are vital for assessing feature value. * Building credibility with stakeholders is essential for product teams. * Curiosity about data can lead to valuable insights. * AI should be used to solve specific problems, not just as a buzzword. Check our Sean’s article on Strategic Bets: Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe

    49 min
  7. Product Opscast Episode 14: Bridging the Product Data Gap

    FEB 18

    Product Opscast Episode 14: Bridging the Product Data Gap

    In this episode, Graham Reed and Antonia Landi dive deep into data with Timo Dechau, and discuss the critical role of data in product operations. They explore how to bridge the gap between product, data and business strategy, the importance of defining product performance metrics, and the need for collaboration between product, product marketing and data teams. The trio emphasises the necessity of context in metrics, the evolution of metrics over time, and the role of product operations in fostering a data-driven culture within organisations. “Understanding user behaviour is key” Highlights: * Product data must align with business strategy to yield meaningful insights. * Data teams often lack context, which hinders their effectiveness. * Product Operations can bridge the gap between product managers and data teams. * Defining product performance metrics is crucial for success. * Metrics should evolve with the business and its strategy. * Collaboration between product marketing and data teams is essential. * Understanding user behaviour is key to improving product performance. * Data should inform strategy, not just validate it post-factum. * Creating a culture of data-informed decision-making is vital. Check out Timo’s newsletter: Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe

    46 min
  8. Product Opscast Episode 13: Delightful Product Ops

    FEB 4

    Product Opscast Episode 13: Delightful Product Ops

    In this episode, Graham Reed and Antonia Landi welcome Nesrine Changuel - Google, Microsoft and Spotify alumni, product expert and author of the brilliant Product Delight. They explore the concept of product delight, emphasising the importance of emotional connections in product management. Nesrine shares insights on how to create delightful products that resonate with users, the differences between B2B and B2C emotional motivators, and practical steps for implementing delight in product strategies. Also touches on fostering creativity and inclusivity in design, highlighting the need for emotional awareness in product development. “Delight is not a nice to have.” “We need to honour users’ emotions.” Highlights: * Product delight is essential for modern product management. * Emotional connections can significantly enhance user retention and revenue. * Delight should not be viewed as a luxury but a necessity. * Understanding users’ emotional motivators is crucial for product success. * B2B and B2C products require different emotional approaches. * Implementing a 50-40-10 guideline can help balance functional and emotional features. * Fostering a creative environment is key to innovation in product management. * Inclusive design considers the diverse emotional responses of users. * Delight can differentiate products in a competitive market. * Product managers should prioritize emotional aspects alongside functional requirements. Check out Product Delight on Nesrine’s website Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe

    50 min
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About

The award-winning podcast team of Antonia Landi & Graham Reed, with their new podcast - The Product Opscast - will dive deeper into Product Ops with very special guests. www.productopsconfidential.com

Information

  • Creator
    Graham Reed & Antonia Landi
  • Years Active
    2025 - 2026
  • Episodes
    21
  • Rating
    Clean
  • Copyright
    © Product Ops Confidential
  • Show Website
    The Product Opscast