Twin City Tales Podcast

Twin City Heating, Air, and Electric

Our podcast is dedicated to sharing the inspiring journeys of local entrepreneurs, professionals, and community members—highlighting their backgrounds, growth, and contributions to the Twin Cities. Driven by a father and son bond, we aim to empower guests to promote themselves and their passions, fostering pride, visibility, and a sense of community within the diverse fabric of the Twin Cities.

  1. 1d ago

    CJ & Katy Norman: From Real Estate Investing to Building Norman Homes

    In this episode of Twin City Tales, host Wymond Wong sits down with CJ and Katy Norman, the husband-and-wife Realtor team behind Norman Homes at Pemberton RE, for a conversation about real estate, investing, entrepreneurship, marriage, and building a business together in Minnesota. CJ and Katy are based in Mound, Minnesota, and work throughout the Lake Minnetonka area, the western suburbs of Minneapolis, and the greater Twin Cities. But their path into real estate started before Norman Homes. CJ moved from the Chicago area to Minneapolis in 2017 after spending years in corporate sales and strategy. Purchasing a side-by-side duplex in Minneapolis became a turning point that helped lead him toward a career in real estate. Katy also came from a corporate and software sales background and purchased her first duplex in Minneapolis in her twenties. Growing up around real estate investing gave her an early perspective on property not only as a place to live, but also as a long-term financial decision. Together, CJ and Katy turned those experiences into Norman Homes, where they now help people buy, sell, and invest throughout the Twin Cities with a particular focus on Mound, Lake Minnetonka, and the western suburbs. Wymond talks with CJ and Katy about their individual journeys into real estate, investing in property, working together as a husband-and-wife team, building Norman Homes, serving clients through major life decisions, and what they have learned from creating a business together. There is also a podcast connection between the three of them. CJ and Katy host Key Conversations, their own podcast through Norman Homes, where they discuss real estate, homeownership, local businesses, and conversations with professionals throughout the Twin Cities. This time, CJ and Katy move from the hosts' chairs into the guest chairs to share more of their own story. At its heart, this conversation is about more than buying and selling houses. It is about taking opportunities, learning through experience, building something together, and creating a career around relationships, communication, and helping people make important decisions with confidence. If you are interested in Twin Cities real estate, Lake Minnetonka real estate, Minnesota Realtors, real estate investing, duplex investing, husband-and-wife businesses, entrepreneurship, local business, homeownership, or stories about the people building businesses and communities throughout Minnesota, this episode of Twin City Tales is one to watch. CONNECT WITH CJ & KATY NORMAN / NORMAN HOMES Norman Homes Website: https://www.norman-homes.com/ Learn More About CJ & Katy Norman: https://www.norman-homes.com/get-to-know-cj-and-katy-norman-homes Norman Homes YouTube: https://www.youtube.com/@normanhomes Key Conversations Podcast: https://www.norman-homes.com/key-conversations-podcast-cj-katy-norman THIS PODCAST IS POWERED BY TWIN CITY HEATING, AIR & ELECTRIC Twin City Tales is powered by Twin City Heating, Air & Electric, your trusted home comfort experts serving homeowners throughout the Twin Cities. Whether you need heating, cooling, electrical, indoor air quality, water heater, water softener, water treatment, or home comfort service, Twin City Heating, Air & Electric is here to help keep your home safe, comfortable, and running the way it should. Twin City Heating, Air & Electric Website: https://twincityheatingandair.com/ Twin City Heating, Air & Electric Facebook: https://www.facebook.com/TwincityHeatingandair/ Twin City Heating, Air & Electric YouTube: https://www.youtube.com/@twincityheatingandair

  2. Aug 17

    Missy Wilson: Royal Supply, Career Reinvention, COVID & Rebuilding From the Ground Up

    Royal Supply owner Missy Wilson joins Wymond Wong to share how she went from juvenile corrections and disability services into an industry she knew almost nothing about, bought into a business during COVID, navigated a difficult family-business split, learned to repair commercial cleaning equipment herself, and rebuilt Royal Supply from the ground up. On this episode of Twin City Tales, host Wymond Wong sits down with Missy Wilson, owner of Royal Supply, for a story about career reinvention, family, entrepreneurship, resilience, and learning to lead when you don’t have all the answers. Missy grew up in Crystal, Minnesota, four houses away from the fire station where her dad worked for 23 years and on land with deep family roots. Her grandparents once farmed inside the Crystal city limits, and some of Missy’s earliest memories include working around the farm and selling tomatoes. Her first career had nothing to do with janitorial supplies. After earning a sociology degree, Missy worked in juvenile corrections and later spent more than a decade supporting adults with disabilities. Those years taught her lessons about people, patience, service, empathy, and perspective that would eventually follow her into entrepreneurship. Then came an unexpected opportunity to become involved with Royal Supply. Missy bought into the company in April 2020—just as COVID was changing the world around her. Less than a year later, a family member and business partner left the company, creating another major turning point. Missy suddenly found herself trying to protect the business, maintain customer relationships, learn an industry she was still new to, and determine whether she could actually make it work. Instead of walking away, she went to work. Missy began calling manufacturers and suppliers and asking them to teach her. She learned the products, the equipment, the customers, and eventually the technical side of the business. Today, Missy can work hands-on with commercial cleaning equipment herself, including vacuums and floor scrubbers. Royal Supply currently provides repair services for automatic scrubbers, carpet extractors, floor machines, vacuums and numerous other types of cleaning equipment. She and Wymond also discuss what it means to build a business with family, lessons she learned from watching her mom become an entrepreneur, the relationship she maintains with Royal Supply’s previous owner, and the difficult realities that can arise when family and business collide. The conversation goes deeper into imposter syndrome, self-doubt, loneliness in entrepreneurship, customer service, resilience, courage, and finding an advantage inside the very obstacles that once seemed capable of stopping you. Missy also reflects on what she wants Royal Supply to become, the reputation she hopes to leave with customers, and—more personally—what she hopes her children someday remember about how she built the business. Royal Supply is currently a woman-owned janitorial supply and cleaning-equipment business based in Elk River, Minnesota. The company emphasizes expertise, customer service and building lasting relationships. Learn more: https://royalsupplymn.com/ Twin City Tales is powered by Twin City Heating, Air & Electric.

  3. Aug 9

    Tim McIntosh: From Gophers Baseball to MLB, and Twin Cities Real Estate

    This episode of Twin City Tales is dedicated to the memory of legendary University of Minnesota baseball coach John Anderson. Host Wymond Wong sits down with longtime friend and fellow Hopkins High School graduate Tim McIntosh for a conversation that spans Minnesota baseball, Major League Baseball, friendship, mentorship, career transitions, and the next chapter after professional sports. Tim’s baseball journey began in Minnesota before taking him to the University of Minnesota, where he played under Coach John Anderson. During the summer of 1985, Tim starred for the Chatham A’s in the Cape Cod Baseball League, hitting .392 while leading the league in batting average, hits, and doubles. He returned to the Gophers the following spring and put together a standout 1986 season, earning First Team All-Big Ten honors and Big Ten Tournament MVP before the Milwaukee Brewers selected him in the third round of the MLB Draft. Tim eventually reached the Major Leagues and played for the Milwaukee Brewers, Montreal Expos, and New York Yankees. His unforgettable 1985 season on Cape Cod was later recognized with induction into the Cape Cod Baseball League Hall of Fame in 2017. In this conversation, Tim and Wymond revisit their shared roots at Hopkins High School, Tim’s years playing for the Gophers, the influence John Anderson had on his development and life, and what it took to reach professional baseball. They also explore a part of an athlete’s story that is often talked about far less: what happens when the game ends. Tim shares his transition out of professional baseball, how he found his way into real estate, the story behind his first real estate sale many years ago, and how the lessons he learned through baseball continue to influence the way he approaches relationships, competition, preparation, and service today as a REALTOR® with Edina Realty. At the heart of this episode is a conversation about baseball, friendship, mentorship, transition, and finding purpose in the next chapter. CONNECT WITH TIM McINTOSH Facebook: Tim McIntosh Major League Realtor Edina Realty: https://www.edinarealty.com/tim-mcintosh-realtor About Tim: https://www.edinarealty.com/tim-mcintosh-realtor/about ABOUT TWIN CITY TALES Twin City Tales shares the journeys of Minnesota entrepreneurs, professionals, athletes, community leaders, and people with stories worth telling. Hosted by Wymond Wong. Twin City Tales is powered by Twin City Heating, Air & Electric. #TwinCityTales #TimMcIntosh #JohnAnderson #GopherBaseball #MinnesotaBaseball #MLB #CapeCodBaseball #MinnesotaGophers #TwinCities #MinnesotaPodcast

  4. Aug 3

    Becky Connors: Building Wealth, Real Estate & What Makes a Great Agent

    Minnesota Broker/Realtor Becky Connors joins host Wymond Wong on the Twin City Tales Podcast for a wide-ranging conversation about building wealth, building a career, and what it truly takes to guide people through one of the biggest financial decisions of their lives. Becky shares stories from her upbringing and the unexpected career path that eventually led her into real estate. She discusses attending Northwestern in the Twin Cities before changing schools, graduating from the University of St. Thomas in St. Paul, and completing her degree while working a full-time job. Her real estate journey began before she became an agent. Becky talks about working at a trust company in Long Lake and how the person who originally interviewed her remembered her after moving to another company. That connection led to a new opportunity lending money to builders and developers after securing financing from banks—giving Becky an early, behind-the-scenes education in construction financing, development, and the business of real estate. Today, Becky is a Broker/Realtor with Keller Williams Classic Realty and has held her real estate and broker licenses for more than 35 years. Her experience includes construction financing, new construction, working with builders, guiding buyers through the building process, helping first-time homebuyers, and representing residential buyers and sellers throughout Minnesota. In this episode, Wymond and Becky take a deep dive into: • How Becky’s upbringing helped shape her work ethic • Attending Northwestern and graduating from St. Thomas while working full time • The job opportunity that introduced her to builders, developers, and real estate financing • What it actually takes to build a lasting career as a real estate agent • Why real estate can be a powerful tool for building long-term wealth • The difference between simply having a real estate license and truly serving clients • What Becky believes separates her from other Minnesota real estate agents • Helping buyers understand new construction and the home-building process • Guiding first-time homebuyers through unfamiliar decisions • What homeowners should know before choosing an agent • The realities of buying and selling real estate in Minnesota • Relationships, education, communication, and trust in real estate Whether you are thinking about buying a home, selling a property, building new construction, becoming a real estate agent, or using real estate to create long-term wealth, this episode offers practical insight from someone who has spent her career learning the industry from multiple sides. CONNECT WITH BECKY CONNORS For Becky’s current contact information and real estate services, visit: https://connorsandcompany.com/ FOLLOW TWIN CITY TALES Podcast Website: https://twin-city-tales-podcast.cohostpodcasting.com/ Facebook: https://www.facebook.com/61574674384654/ Instagram: https://www.instagram.com/twincitytalespodcast/ Spotify: https://open.spotify.com/show/4CMNpdMlcuXmXwAxr1a7c4 Apple Podcasts: https://podcasts.apple.com/us/podcast/twin-city-tales-podcast/id1832492674 YouTube: https://www.youtube.com/@twincityheatingandair Twin City Tales is hosted by Wymond Wong and powered by Twin City Heating, Air & Electric, a locally owned Minnesota home-service company serving homeowners throughout the Twin Cities. Twin City Heating, Air & Electric: https://www.twincityheatingandair.com/ Remember: You can’t go wrong with Wymond Wong on your Twin City Tales Podcast. #TwinCityTales #BeckyConnors #MinnesotaRealEstate #RealEstateAgent #BuildingWealth #HomeBuying #HomeSelling #NewConstruction #TwinCitiesRealEstate #RealEstatePodcast

  5. Jul 27

    Leo Sandoval: From Prison to Purpose, Faith, Entrepreneurship & Second Chances

    On this episode of Twin City Tales, host Wymond Wong sits down with Minnesota entrepreneur, speaker, and Sandoval Services LLC owner Leo Sandoval for an unfiltered conversation about incarceration, addiction, felony convictions, faith, second chances, and building a new life through entrepreneurship. At one point, Leo was facing more than 140 months in prison on cocaine-related charges. He shares how choices made at a young age led to multiple felony convictions, including two felony cases before the age of 15, and what he experienced while serving time in Minnesota—including time in St. Cloud. Leo opens up about the realities of prison, the mindset it took to survive, and the barriers that follow people long after they have served their sentence. With employment opportunities limited by his record, entrepreneurship became more than a career path—it became a way to rebuild his identity, create opportunities, and take ownership of his future. Today, Leo owns two businesses and leads Sandoval Services LLC, a Minnesota company providing towing, roadside assistance, snow services, and mobile mechanic repairs. He also gives back to his community and speaks to people who have been incarcerated, are returning home, or are heading down the wrong path—helping them redirect an entrepreneurial mindset toward legitimate business, leadership, and purpose. Leo also shares the breaking point he experienced in St. Paul, how finding Jesus changed the direction of his life, and why faith now plays such an important role in the way he leads, serves, and helps others. Wymond and Leo discuss: • Facing more than 140 months in prison • Receiving felony charges before the age of 15 • The reality of prison and serving time in St. Cloud • Addiction, recovery, accountability, and personal transformation • The challenges of finding work with a felony record • Turning survival skills into an entrepreneurial mindset • Building two businesses after incarceration • Growing Sandoval Services LLC in Minnesota • Towing, roadside assistance, snow plowing, and mobile mechanic services • Faith, finding Jesus, and a life-changing moment in St. Paul • Giving back and creating opportunities for justice-impacted people • Helping others choose a more positive direction before it is too late This conversation is about consequences, accountability, redemption, faith, entrepreneurship, and the belief that your past does not have to determine your future. CONNECT WITH LEO SANDOVAL Facebook: https://www.facebook.com/LeoSandoval88 Instagram: https://www.instagram.com/leosandovalspeaks/ Sandoval Services LLC: https://www.sandovalservicesllc.com/ Sandoval Services on Facebook: https://www.facebook.com/SandovalservicesLLC/ FOLLOW TWIN CITY TALES Podcast Website: https://twin-city-tales-podcast.cohostpodcasting.com/ Facebook: https://www.facebook.com/61574674384654/ Instagram: https://www.instagram.com/twincitytalespodcast/ Spotify: https://open.spotify.com/show/4CMNpdMlcuXmXwAxr1a7c4 Apple Podcasts: https://podcasts.apple.com/us/podcast/twin-city-tales-podcast/id1832492674 YouTube: https://www.youtube.com/@twincityheatingandair Twin City Tales is hosted by Wymond Wong and powered by Twin City Heating, Air & Electric, a locally owned Minnesota home-service company serving homeowners throughout the Twin Cities. Twin City Heating, Air & Electric: https://www.twincityheatingandair.com/ Remember: You can’t go wrong with Wymond Wong on your Twin City Tales Podcast. #TwinCityTales #LeoSandoval #PrisonToPurpose #SecondChances #Entrepreneurship #FaithJourney #LifeAfterPrison #MinnesotaEntrepreneur #Recovery #SandovalServices

  6. Jul 20

    Kari Hefnider: Resilience, Entrepreneurship, Gratitude, and Protecting What Matters

    Success is rarely built in one defining moment. More often, it's built one job, one challenge, and one leap of faith at a time. On this episode of Twin City Tales, host Wymond Wong sits down with Kari Hefnider, owner of the Kari A. Hefnider Agency, an American Family Insurance agency in Coon Rapids, Minnesota, for a conversation about resilience, entrepreneurship, confidence, gratitude, and protecting what matters most. Kari's story begins growing up in Brooklyn Park and Maple Grove, where she developed a strong work ethic at an early age. Her career would eventually take her through landscaping, restaurants, refrigeration, nearly two decades in the auto glass industry, and ultimately into entrepreneurship and insurance. Kari shares what it took to make a major career change, build her own insurance agency, and succeed in industries traditionally dominated by men. She and Wymond also explore the lessons that shaped her along the way—including overcoming fear, becoming more self-reliant, practicing gratitude, and learning why, as Kari puts it, you have to love yourself first. The conversation goes far beyond business. Kari discusses a frightening experience while traveling that changed the way she viewed personal safety, why she decided to learn karate, and how confidence can be developed through the challenges we face. They also talk about what protecting people truly means beyond simply selling an insurance policy, Kari's recognition through the MetroNorth Chamber's 2026 Excellence in Business Awards, and the importance of supporting and uplifting women in the community. Kari's agency also recently celebrated 16 years serving the community. And there's plenty of fun along the way—from golf, scuba diving, travel and cars to an unforgettable Mickey Mantle autograph on a doily. You'll also hear what Kari would tell her 18-year-old self today and the message she hopes every young woman listening can take away from her story. Learn More About Kari Hefnider 🌐 Kari A. Hefnider Agency: https://www.karihefnider.com/ 🔹 American Family Insurance – Kari Hefnider: https://www.amfam.com/agents/minnesota/coon-rapids/kari-hefnider 🔹 Facebook: https://www.facebook.com/KariHefniderAgency/ Kari's official agency site lists her Coon Rapids office and describes her approach as going beyond simply providing a policy to helping protect the people and things that matter most to her clients. Follow Twin City Tales 🎙️ Spotify: https://open.spotify.com/show/4CMNpdMlcuXmXwAxr1a7c4 🎧 Twin City Tales Podcast: https://twin-city-tales-podcast.cohostpodcasting.com/ 📘 Facebook: https://www.facebook.com/61574674384654/ Twin City Tales shares the stories of entrepreneurs, business leaders, athletes, community champions, and extraordinary people throughout Minnesota and the Twin Cities. Twin City Tales is hosted by Wymond Wong and powered by Twin City Heating, Air & Electric. 🏠 Twin City Heating, Air & Electric https://www.twincityheatingandair.com/ Remember: You can't go wrong with Wymond Wong on your Twin City Tales Podcast. #TwinCityTales #KariHefnider #MinnesotaPodcast #TwinCities #Entrepreneurship #WomenInBusiness #Insurance #CoonRapidsMN #Resilience #PersonalGrowth

  7. Jul 13

    Greg Coleman: The NFL’s First Black Punter, Faith, Leadership, and a Minnesota Legacy

    On this episode of Twin City Tales, host Wymond Wong sits down with Minnesota Vikings legend Greg Coleman for a powerful conversation about football, faith, leadership, perseverance, family, and learning how to “flip the field” when life changes unexpectedly. Greg grew up in Jacksonville, Florida, with a vision of one day reaching the NFL. After playing college football at Florida A&M University, he became the first African American punter in NFL history. He later spent 10 seasons with the Minnesota Vikings, built a respected broadcasting career, and was inducted into the Black College Football Hall of Fame. In this episode, Greg reflects on the challenges of breaking barriers, the people who shaped his journey, and the role faith has played throughout his life. He also shares lessons from his book, PUNT: Flip the Field and Get a Leg Up on Life, which explores how to respond to adversity, embrace change, maintain the right attitude, and prepare for the next opportunity. Wymond and Greg also discuss: • Growing up in Florida and developing the vision to play in the NFL • Becoming the first African American punter in league history • His years with the Minnesota Vikings • Transitioning from professional football into broadcasting • Faith, leadership, attitude, and perseverance • The mentors who influenced his life • His marriage, family, and life today • Writing PUNT: Flip the Field and Get a Leg Up on Life • His induction into the Black College Football Hall of Fame • Giving back through the Greg Coleman Celebrity Golf Tournament • The legacy he hopes to leave for future generations Greg also recently spoke to the team at Twin City Heating, Air & Electric, where his message about leadership, preparation, attitude, and perseverance made a lasting impression. Whether you are a Minnesota Vikings fan, a student of NFL history, a business leader, an athlete, or someone navigating change, Greg Coleman’s story offers a meaningful reminder: one difficult play or chapter does not have to determine the outcome of your story. LEARN MORE ABOUT GREG COLEMAN Official website: https://gregcoleman8.com/ Greg Coleman Celebrity Golf Tournament: https://www.ymcanorth.org/colemangolf PUNT: Flip the Field and Get a Leg Up on Life: https://www.amazon.com/dp/B0CM5Y62MB FOLLOW TWIN CITY TALES Facebook: https://www.facebook.com/61574674384654/ Spotify: https://open.spotify.com/show/4CMNpdMlcuXmXwAxr1a7c4 Apple Podcasts: https://podcasts.apple.com/us/podcast/twin-city-tales-podcast/id1832538604 YouTube: https://www.youtube.com/@twincityheatingandair Twin City Tales is powered by Twin City Heating, Air & Electric, a locally owned Minnesota home-service company serving homeowners throughout the Twin Cities. https://twincityheatingandair.com/ Built Here, Stays Here. Feel The Difference! Music credit: “Thanks” by Chris Hawkey. #GregColeman #MinnesotaVikings #TwinCityTales

  8. Jul 6

    Tracy Fallon: Midlife Reinvention, Minnesota Roots, and Creating Your Next Chapter

    On this episode of Twin City Tales, host Wymond Wong sits down with Tracy Fallon, a Twin Cities-area mid-life reinvention coach, speaker, and founder of Prioritize and Thrive Coaching. Tracy’s story begins on a Wisconsin farm, where her early upbringing shaped her work ethic, perspective, and understanding of life’s seasons. From there, she moved to Minnesota for school at the University of Minnesota, building a life and career in the Twin Cities before stepping fully into the work she does today: helping women navigate midlife with clarity, confidence, and self-trust. But as Tracy would say, midlife does not have to be a crisis. It can be an opportunity. In this conversation, Tracy shares how major life transitions, career shifts, identity changes, and seasons of uncertainty can become a turning point instead of a stopping point. Through her work with Prioritize and Thrive Coaching, Tracy helps women who feel stuck, restless, overwhelmed, or off-course understand who they have become and move forward with intention. This episode is for anyone in Minnesota, the Twin Cities, Minneapolis, St. Paul, Blaine, Coon Rapids, or the surrounding metro who has ever wondered, “What’s next for me?” Tracy’s message is simple but powerful: you are not broken, you may have simply outgrown the life you built, and your next chapter can be created on purpose. Connect with Tracy Fallon: Website: https://www.prioritizeandthrive.com/ About Tracy: https://www.prioritizeandthrive.com/tracy Services: https://www.prioritizeandthrive.com/services LinkedIn: https://www.linkedin.com/in/tracyfallon Instagram: https://www.instagram.com/tracy_coachingyou2thrive/ This podcast is powered by Twin City Heating, Air & Electric.

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Ratings & Reviews

5
out of 5
7 Ratings

About

Our podcast is dedicated to sharing the inspiring journeys of local entrepreneurs, professionals, and community members—highlighting their backgrounds, growth, and contributions to the Twin Cities. Driven by a father and son bond, we aim to empower guests to promote themselves and their passions, fostering pride, visibility, and a sense of community within the diverse fabric of the Twin Cities.

Information

  • Creator
    Twin City Heating, Air, and Electric
  • Years Active
    2025 - 2026
  • Episodes
    56
  • Rating
    Explicit
  • Copyright
    © Copyright 2025 783143
  • Show Website
    Twin City Tales Podcast