Beyond The Bay

Peter Cooper
  • 0.0 (0)
  • Entrepreneurship
  • Updated Weekly

Get ready for real conversations, fresh insights, and practical strategies to help you run and grow your shop with confidence. From tackling everyday challenges to scaling with data-driven decisions, this podcast brings you stories and solutions straight from the people who’ve been there. Here’s a snippet of what’s ahead: Handling tough customers Making the shift from intuition to data Managing growth without losing quality Real-world tips from experienced shop owners This is more than a podcast—it’s your go-to resource for building a stronger, smarter business.

  1. Jul 14

    Trade Jobs vs College for Young Workers to Build Profitable Careers in Skilled Trades - Steve Bourdin

    In this episode of Beyond The Bay Podcast, host Peter Cooper talks with Steve Bourdin, Owner of Steve’s Diesel Repair in Edmonton, Alberta. Steve shares his journey from starting out as a certified heavy-duty technician through Canada’s apprenticeship system to running his own diesel repair shop. The conversation explores the real-world challenges of shop ownership, including hiring skilled technicians, dealing with changing workforce attitudes, improving customer acquisition, and maintaining profitability in a competitive industry. A key focus throughout the episode is how successful shop owners must shift their mindset from purely technical work to business leadership, systems, and financial discipline in order to build a sustainable operation. Expect to Learn - How the Canadian diesel technician apprenticeship system works - Why the skilled trades are struggling to attract new workers - How to identify motivated and reliable job candidates - Why referrals are one of the strongest growth strategies for shops - How flexible leadership improves employee retention - Why understanding finances is critical for shop owners - How to transition from technician mindset to business ownership mindset Episode Breakdown with Timestamps [00:00:00] – Teaser [00:01:07] – Introduction to guest Steve Bourdin, shop operations and team structure [00:04:12] – Challenges in skilled trades education and workforce development [00:06:31] – Student mindset issues and modern apprenticeship concerns [00:09:50] – Hiring strategies and filtering entry-level candidates [00:13:42] – Customer acquisition challenges and marketing issues [00:16:34] – Financial discipline and separating personal vs business spending [00:19:55] – Referral systems and customer growth strategies [00:25:54] – Employee retention, flexibility, and workplace culture [00:29:34] – Importance of business education and closing advice Follow the Guest’s Company: 👉 Steve’s Diesel Repair: https://www.stevesdiesel.com/ Follow Host Peter Cooper on: 👉 LinkedIn: https://www.linkedin.com/in/peter-cooper-ascend-consulting-468367133/ 👉 Website: https://ascendconsulting.help/ 👉 Facebook: https://www.facebook.com/profile.php?id=61570030967745 👉 Instagram: https://www.instagram.com/ascendconsulting.help/ 👉 TikTok: https://www.tiktok.com/@shopconsulting 👉 X: https://x.com/PeterCooper9084 Listen to Beyond the Bay Podcast: 👉 Spotify: https://open.spotify.com/show/1IH2SSXjGRDqzP3p0Ie5C3 👉 Apple Podcast: https://podcasts.apple.com/us/podcast/beyond-the-bay/id1834168994 👉 YouTube:https://www.youtube.com/@petercooperAC

    Trade Jobs vs College for Young Workers to Build Profitable Careers in Skilled Trades - Steve Bourdin

  2. Jun 30

    How Mechanics Lose Money on Complex Jobs Discover Simple Profit Systems with Dylan Parfitt

    In this episode of the Beyond The Bay Podcast, Peter Cooper sits down with Dylan Parfitt, owner of Parfitt Truck Repair LLC. Dylan shares how he started his operation servicing commercial vehicles, including pickup trucks, vans, and class eight trucks. They discuss how to prioritize profitable work, avoid low-margin or draining customers, and structure pay to motivate technicians. Dylan also talks about leveraging preventative maintenance, road service, and fleet PMs to increase revenue and efficiency. They dive into actionable strategies for managing customer expectations, capturing emergency service calls, and creating a service truck that functions as a mobile workshop. Peter and Dylan also explore the mindset required to separate emotion from business, focus on growth, and implement processes that scale with a small team. Key Takeaways: Focus on High-Margin Work: Identify and prioritize the jobs that generate the most profit rather than chasing large-ticket but low-margin work. Employee and Customer Alignment: Listen to your team and selectively work with customers that fit your business model and culture. Road Service as Growth Driver: Road service and fleet preventative maintenance create consistent revenue and strengthen customer relationships. Productivity-Based Pay Structures: Align technician pay with productivity to motivate efficiency and increase profitability. Follow-Up & Communication: Promptly answering calls, following up, and emphasizing “we can help” over pricing builds trust and captures more business. Episode Breakdown with Timestamps: [00:00] – Teaser [00:49] – Introduction to Dylan Parfitt & Parfitt Truck Repair [02:47] – Choosing Work That’s Profitable and Efficient [04:38] – Preventative Maintenance as a Profit Center [07:48] – Implementing Productivity-Based Pay for Technicians [10:37] – Firing the Wrong Customers & Team Morale [13:43] – Competing on Value vs. Price [15:53] – Fleet Services & Asking Customers the Right Questions [21:35] – Importance of Capturing the Truck First [23:04] – Follow-Up and Availability for Emergency Calls [26:23] – Origin of Road Service & DIY Mobile Shop [29:21] – Closing Thoughts & Leadership Mindset Follow the Guest and his Companies: 👉 Parfitt Truck Repair LLC: https://www.parfitttruckrepair.com/ Follow Host Peter Cooper on: 👉 LinkedIn: https://www.linkedin.com/in/peter-cooper-ascend-consulting-468367133/ 👉 Website: https://ascendconsulting.help/ 👉 Facebook: https://www.facebook.com/profile.php?id=61570030967745 👉 Instagram: https://www.instagram.com/ascendconsulting.help/ 👉 TikTok: https://www.tiktok.com/@shopconsulting 👉 X: https://x.com/PeterCooper9084  Listen to Beyond the Bay Podcast: 👉 Spotify: https://open.spotify.com/show/1IH2SSXjGRDqzP3p0Ie5C3 👉 Apple Podcast: https://podcasts.apple.com/us/podcast/beyond-the-bay/id1834168994 👉 YouTube: https://www.youtube.com/@petercooperAC

    How Mechanics Lose Money on Complex Jobs Discover Simple Profit Systems with Dylan Parfitt

  3. Jun 16

    How to Increase Shop Revenue Using Multiple Income Streams and Idle Space with Jamie Chapman

    In this episode of Beyond The Bay Podcast, Peter Cooper sits down with Jamie Chapman, the owner of Chapman’s Garage, LLC, a heavy duty truck repair and road service company. Jamie shares how his business started in 2005 by washing trucks and grew into a full garage operation that handles 24/7 road service. He talks about the importance of managing all customer calls himself, adding new revenue streams like truck parking, and competing with large dealerships by offering faster service. Jamie also explains the lessons he learned while running his shop, including working with family members, using flat rate pay to motivate technicians, and pushing a clear vision to his team. Jamie shares the challenges he faced while growing his business, including the struggle of finding technicians with the right mentality and dealing with building doors that are too low for big trucks. He talks about his role as a dealmaker rather than a mechanic and the control he maintains by answering every phone call himself. Jamie also highlights how adding unique revenue streams like daily truck parking, using flat rate pay to boost efficiency, and sticking strictly to his personal standards have helped him build a successful company. Key Takeaways: Embracing a Dealmaker Mindset: Jamie talks about focusing on making deals and talking with drivers instead of working as a mechanic to run his business. Finding New Revenue Streams: Jamie shares how adding truck parking through an online app helped him get easy money and utilize empty lot space. Answering Calls Around the Clock: Jamie highlights the importance of taking every single customer phone call himself because he wants total control. Sticking to Strict Standards: Jamie explains that keeping his personal standards high and doing things his way keeps his company name protected. Leading with Clear Vision: Jamie shares how sharing his personal vision with his technicians helps the team come together with the same mindset. Episode Breakdown with Timestamps: [00:00] - Teaser [01:18] - Introduction to Jamie Chapman & Chapmans Garage, LLC [01:34] - Figuring out Business History and Origins [02:35] - Managing Technicians and On-Site Facilities [04:09] - Handling Call Control and Work Routines [07:47] - Adding Extra Revenue with Truck Parking [12:59] - Adapting Business Models Beyond the Dealership [15:14] - Prioritizing Speed and Word of Mouth [16:59] - Utilizing Flat Rate and Efficiency Pay [20:43] - You don’t have to like, if there’s a job that you don’t want to do in your business. [25:04] - If a technician has ten places to work, you need to know why they’d choose to work for you. [27:39] - This captures the wrap-up of the conversation about delegating tasks and hiring.  📺 Tune into Jamie Chapman on YouTube for unfiltered political commentary and gaming streams.Visit: https://www.youtube.com/@JamieChapmanFES  Follow the Guest and his Companies: 👉 Youtube Channel: https://www.youtube.com/@JamieChapmanFES 👉 Chapman’s Garage, LLC: https://chapmansgaragellc.com/ Follow Host Peter Cooper on: 👉 LinkedIn: https://www.linkedin.com/in/peter-cooper-ascend-consulting-468367133/ 👉 Website: https://ascendconsulting.help/ 👉 Facebook: https://www.facebook.com/profile.php?id=61570030967745 👉 Instagram: https://www.instagram.com/ascendconsulting.help/ 👉 TikTok: https://www.tiktok.com/@shopconsulting 👉 X: https://x.com/PeterCooper9084 Listen to Beyond the Bay Podcast: 👉 Spotify: https://open.spotify.com/show/1IH2SSXjGRDqzP3p0Ie5C3 👉 Apple Podcast: https://podcasts.apple.com/us/podcast/beyond-the-bay/id1834168994 👉 YouTube:https://www.youtube.com/@petercooperAC

    How to Increase Shop Revenue Using Multiple Income Streams and Idle Space with Jamie Chapman

  4. Jun 2

    The Engine Failure Secrets for Drivers to Extend Car Life using Maintenance Rules with Kevin Roberts

    In this episode of Beyond The Bay Podcast, Peter Cooper sits down with Kevin Roberts, President of Roberts Repair Inc, a repair shop owner with 37 years of experience working on everything from lawn tractors to emergency vehicles and classic cars. Kevin shares how he built his business from a one-bay shop into a specialised operation and explains the importance of maintenance systems, technician training, and critical thinking in the repair industry. He also discusses shop culture, hiring the right people, and the challenges modern vehicle technology creates for technicians and business owners.  Kevin shares the challenges facing the repair industry, including the growing gap between modern vehicle technology and the skill level of new technicians entering the field. He talks about the importance of critical thinking, proper training, and following best practices to improve safety and repair quality. Kevin also explains how strong shop culture, clear systems, and hiring people with the right attitude have helped him build and maintain a successful business for nearly four decades. Key Takeaways: Building Strong Maintenance Systems: Kevin explains how proper maintenance schedules helped emergency vehicles last longer and reduced major repairs. The Importance of Critical Thinking: Kevin shares why technicians need to understand facts, basic principles, and best practices instead of relying only on habits or opinions. Hiring for Attitude and Character: Kevin highlights the value of hiring people with the right mindset and training them to become skilled technicians. Creating a Strong Shop Culture: Kevin discusses how clean shops, clear systems, and strong leadership help businesses operate more successfully. Adapting to Modern Vehicle Challenges: Kevin talks about the growing complexity of vehicle technology and the need for ongoing training in the repair industry. Episode Breakdown with Timestamps: [00:00] - Teaser [01:12] - Introduction to Kevin Roberts & Roberts Repair Inc [02:15] - Working on Emergency Vehicle Fleets [05:48] - Extending Vehicle Life with Maintenance Systems [08:27] - Emissions Systems and Emergency Vehicles [14:30] - Using Facts and Data in Repair Decisions [17:22] - Creating Better Shop Systems and Standards [29:01] - The Challenges Facing Modern Technicians [33:31] - Hiring Technicians with the Right Attitude Follow the Guest and his Companies: 👉 Kevin’s LinkedIn: https://www.linkedin.com/in/kevin-roberts-201381136/ 👉 Roberts Repair Inc: https://www.linkedin.com/company/roberts-repair-inc/ Follow Host Peter Cooper on: 👉 LinkedIn: https://www.linkedin.com/in/peter-cooper-ascend-consulting-468367133/ 👉 Website: https://ascendconsulting.help/ 👉 Facebook: https://www.facebook.com/profile.php?id=61570030967745 👉 Instagram: https://www.instagram.com/ascendconsulting.help/ 👉 TikTok: https://www.tiktok.com/@shopconsulting 👉 X: https://x.com/PeterCooper9084 Listen to Beyond the Bay Podcast: 👉 Spotify: https://open.spotify.com/show/1IH2SSXjGRDqzP3p0Ie5C3 👉 Apple Podcast: https://podcasts.apple.com/us/podcast/beyond-the-bay/id1834168994 👉 YouTube:https://www.youtube.com/@petercooperAC

    The Engine Failure Secrets for Drivers to Extend Car Life using Maintenance Rules with Kevin Roberts

  5. May 19

    You Cannot Scale a Business Without Fixing Leadership, Hiring and Culture with Joe Gallaher

    In this episode of Beyond The Bay Podcast, Peter Cooper sits down with Joe Gallaher, the Chief Executive Officer of Gallaher Fleet Solutions, a diesel truck and trailer repair company. Joe shares how he started in 2019 with a single service truck and grew into a business with two shop locations and a mobile service team. He talks about the importance of offering benefits to attract skilled technicians, building a strong company culture, and leading with transparency. Joe also explains the lessons he learned while scaling his business, including hiring for behavior, developing leaders, and creating systems to support long term growth. Joe shares the challenges he faced while growing his business, including the struggle of finding good talent and the cost of offering health benefits. He talks about the transition from being a technician to a business owner and the need to delegate tasks to scale. Joe also highlights how focusing on transparency, hiring for the right behaviors, and creating a winning playbook for every role have helped him build a successful company. Key Takeaways: Shifting from Technician to Business Owner: Joe talks about moving from being a technician to a business owner to scale the company and improve people's lives.   Investing in People and Benefits: Joe shares how offering health insurance and benefits helped him attract the best technicians and compete with larger fleets.   Transparency in Business: Joe highlights the importance of being open with his leadership team about finances and problems to help them solve issues together.   Hiring for Behaviors: Joe explains that hiring people with the right attitude and then training them for skills is the key to building a strong culture.   Leading with Vision and Purpose: Joe shares how having a big dream and a clear mission helps keep his team aligned and motivated to win as a group. Episode Breakdown with Timestamps: [00:00] - Teaser [01:05] - Introduction to Robert Patritti & Rapid Diesel Repair [01:14] - Transitioning from Technician to Shop Owner [03:22] - Navigating the Cost of Health Insurance [06:19] - Building Culture Beyond Pay and Family [09:24] - Practicing Openness and Financial Transparency [11:23] - Implementing Profit Sharing and Mindsets [16:37] - Hiring for Behaviors Over Technical Skills [22:54] - Training with Playbooks and ApprenticeshipsFollow the Guest and his Companies: 👉 Joe’s LinkedIn: https://www.linkedin.com/in/joe-gallaher-b1b599a3/ 👉 Gallaher Fleet Solutions: https://www.linkedin.com/company/gallaher-fleet-solutions/ Follow Host Peter Cooper on: 👉 LinkedIn: https://www.linkedin.com/in/peter-cooper-ascend-consulting-468367133/ 👉 Website: https://ascendconsulting.help/ 👉 Facebook: https://www.facebook.com/profile.php?id=61570030967745 👉 Instagram: https://www.instagram.com/ascendconsulting.help/ 👉 TikTok: https://www.tiktok.com/@shopconsulting 👉 X: https://x.com/PeterCooper9084 Listen to Beyond the Bay Podcast: 👉 Spotify: https://open.spotify.com/show/1IH2SSXjGRDqzP3p0Ie5C3 👉 Apple Podcast: https://podcasts.apple.com/us/podcast/beyond-the-bay/id1834168994 👉 YouTube:https://www.youtube.com/@petercooperAC

    You Cannot Scale a Business Without Fixing Leadership, Hiring and Culture with Joe Gallaher

  6. May 5

    How Mechanics Become Successful Business Owners by Building Systems and Structure - Robert Patritti

    In this episode of Beyond The Bay Podcast, Peter Cooper sits down with Robert Patritti, the CEO of Rapid Diesel Repair, a fleet maintenance and repair business located in Rancho Cucamonga, California. Robert shares his journey from working at various dealerships to starting his own mobile service truck business. Over time, he expanded his operations, grew to a team of 10, and now runs a full-service shop. Robert discusses the challenges of business ownership, the importance of building systems, and how he successfully transitioned from technician to business owner. Robert shares the challenges he faced as he grew his business, including the struggles of managing change and the importance of creating systems to ensure smooth operations. He talks about the difficulty of transitioning from being a technician to a business owner and the need for discipline in running the company. Robert also highlights how focusing on structure, maintaining a clean shop, and setting clear expectations for his team have helped him build a successful business. Key Takeaways: Shifting from Technician to Business Owner: Robert talks about moving from working as a technician to focusing on the bigger picture as a business owner. Managing Growth Effectively: Robert shares how creating systems helped him handle growth and overcome challenges as his business expanded. Empowering the Team: Robert highlights the importance of giving his team the space to work independently and solve problems on their own. The Value of Structure: Robert explains how maintaining strong business structure and systems has been key to running his operation smoothly. Fostering a Clean and Organized Shop: Robert shares how a clean, organized shop helps attract quality clients and keep employees happy. Episode Breakdown with Timestamps: [00:00] - Teaser [01:10] - Introduction to Robert Patritti & Rapid Diesel Repair [01:23] - From Dealerships to Mobile Service Truck [03:44] - Balancing Business Growth & Family Life [06:59] - Giving Technicians Space to Solve Problems [10:04] - Specializing in RAM Trucks & Niche Services [12:56] - The Value of Maintaining a Clean Shop [15:40] - Developing a Customer-Focused Service Approach [18:02] - Morning Meetings & Aligning the Team Follow the Guest and his Companies: 👉 Robert’s LinkedIn: https://www.linkedin.com/in/robert-patritti-2856aa293/ 👉 Rapid Diesel Repair: https://www.linkedin.com/company/rapid-diesel-repair/ Follow Host Peter Cooper on: 👉 LinkedIn: https://www.linkedin.com/in/peter-cooper-ascend-consulting-468367133/ 👉 Website: https://ascendconsulting.help/ 👉 Facebook: https://www.facebook.com/profile.php?id=61570030967745 👉 Instagram: https://www.instagram.com/ascendconsulting.help/ 👉 TikTok: https://www.tiktok.com/@shopconsulting 👉 X: https://x.com/PeterCooper9084 Listen to Beyond the Bay Podcast: 👉 Spotify: https://open.spotify.com/show/1IH2SSXjGRDqzP3p0Ie5C3 👉 Apple Podcast: https://podcasts.apple.com/us/podcast/beyond-the-bay/id1834168994 👉 YouTube:https://www.youtube.com/@petercooperAC

    How Mechanics Become Successful Business Owners by Building Systems and Structure - Robert Patritti

  7. Apr 21

    You Cannot Scale Your Business Until You Stop Thinking Like a Tech & Start Leading with Tom Sessoms

    In this episode of Beyond The Bay Podcast, Peter Cooper sits down with Tom Sessoms, the President of Ardamas Fleet Services, a thriving fleet maintenance and repair business based in Panama City, Florida. Tom is also a Customer Advisory Board Member of Kayo. He shares his journey from his early career in diagnostics as Senior Workshop Consultant with Bosch to building his own successful fleet service company. They discuss the challenges of scaling a small operation, growing from mobile services to a fully-equipped shop, and the importance of maintaining high standards even as a business expands. Tom opens up about the mistakes he’s made along the way, including the struggle of managing growth and the challenge of hiring and retaining the right talent. He offers valuable insights into how fleet owners can set themselves apart from the competition by focusing on the quality of their services, building strong relationships with their customers, and constantly evolving their business strategies. Key Takeaways: Breaking the Owner Bottleneck: Owners often become their own biggest obstacle; empowering employees creates stronger teams. Scaling with Clear Goals: This episode explores expansion planning and sustainable scaling instead of rushed growth. Hiring with Intention: Tom shares recruitment lessons, including multi-step interviews and manager-led hiring. Building a Customer-First Culture: Tom explains how prioritizing customer experience over price drives long-term success. Transitioning from Technician to Owner: Tom discusses the shift from hands-on technician to business owner. Episode Breakdown with Timestamps: [00:00] - Teaser [01:15] - Fleet Service Business Overview & Capabilities [02:46] - Starting Mobile & Transitioning Into a Shop [03:53] - Early Growth & Key Business Mistakes [05:22] - Hiring Challenges & Letting Go of Employees [06:46] - Recruiting Talent & Building a Strong Team [06:55] - Attracting Technicians & Employer Value Proposition [09:21] - Leveraging Location & Competitive Hiring Advantages [10:37] - Controlled Growth Strategy & Service Standards [12:50] - Mobile Service Advantage & Equipment Investment [14:14] - Speed vs. Price & Fleet Customer Expectations [17:24] - Knowing Your Value & Charging for Quality Service [19:34] - Process Efficiency & Fast Turnaround Systems [22:19] - Using KPIs to Manage Performance & Growth [26:18] - Gamifying Performance & Team Accountability [29:02] - Career Background & Path Into Business Ownership [31:45] - Technician vs. Business Owner Mindset Shift [34:33] - Growth Plateaus & Evolving as a Business Leader [35:24] - Scaling Through Niche Services & Cross-Selling. Follow the Guest and his Companies: 👉 Tom’s LinkedIn: https://www.linkedin.com/in/tomsessoms 👉 Ardamas Fleet Services: https://www.linkedin.com/company/ardamas-fleet-services/ 👉 Kayo: https://www.linkedin.com/company/kayoauto/ 👉 Bosch: https://www.linkedin.com/company/bosch/ Follow Host Peter Cooper on: 👉 LinkedIn: https://www.linkedin.com/in/peter-cooper-ascend-consulting-468367133/ 👉 Website: https://ascendconsulting.help/ 👉 Facebook: https://www.facebook.com/profile.php?id=61570030967745 👉 Instagram: https://www.instagram.com/ascendconsulting.help/ 👉 TikTok: https://www.tiktok.com/@shopconsulting 👉 X: https://x.com/PeterCooper9084 Listen to Beyond the Bay Podcast: 👉 Spotify: https://open.spotify.com/show/1IH2SSXjGRDqzP3p0Ie5C3 👉 Apple Podcast: https://podcasts.apple.com/us/podcast/beyond-the-bay/id1834168994 👉 YouTube:https://www.youtube.com/@petercooperAC

    You Cannot Scale Your Business Until You Stop Thinking Like a Tech & Start Leading with Tom Sessoms

  8. Apr 1

    Unlocking Growth: Essential Tips for Small Shop Owners | Beyond the Bay Podcast w/ Richard Birch

    In this episode, Richard walks us through his journey of scaling a one-man shop, highlighting the hidden costs and overlooked opportunities. You'll discover actionable strategies for assessing when to hire your first or next technician, including simple yet powerful ratios like billing support and workload indicators that signal it's time to grow.Timestamps:00:00 Introduction02:15 The Growth Mindset Shift10:45 Evaluating Cash Flow for Hiring18:30 Defining Your Vision: Shop vs. Office25:00 Breaking the Boom and Bust Cycle32:45 Pricing Strategies for Profitability40:00 Conclusion and Key TakeawaysWe break down:- How to evaluate if your current cash flow- The importance of defining your vision- The "boom and bust" cycle- Practical tips on pricing diagnostics, parts markup, and quoting jobsWhether you're just starting out or preparing for your next big step, this conversation will give you the tools and mindset to turn your small operation into a thriving enterprise. Don’t let hesitation or unseen barriers hold you back any longer—hit play and start growing smarter today!Follow the Guest and his Companies:👉 RHF Truck and Auto: www.rhftruckandautomotive.com/👉 RHF Truck and Auto LinkedIn: /rhf-truck-and-automotive/👉 RHF Truck and Auto IG: @rhftruckandauto👉 RHF Truck and Auto Facebook: @RHF22Follow Me, Peter Cooper:👉 LinkedIn: /peter-cooper-ascend-consulting-468367133/👉 Website: www.ascendconsulting.help/👉 Facebook: https://www.facebook.com/profile.php?id=61570030967745👉 Instagram: @ascendconsulting.help 👉 TikTok: @shopconsulting 👉 X: @PeterCooper9084 Listen to Beyond the Bay:👉 Spotify: https://open.spotify.com/show/1IH2SSX...👉 Apple Podcast: https://podcasts.apple.com/us/podcast...👉 YouTube: @petercooperac

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About

Get ready for real conversations, fresh insights, and practical strategies to help you run and grow your shop with confidence. From tackling everyday challenges to scaling with data-driven decisions, this podcast brings you stories and solutions straight from the people who’ve been there. Here’s a snippet of what’s ahead: Handling tough customers Making the shift from intuition to data Managing growth without losing quality Real-world tips from experienced shop owners This is more than a podcast—it’s your go-to resource for building a stronger, smarter business.

Information

  • Creator
    Peter Cooper
  • Years Active
    2025 - 2026
  • Episodes
    24
  • Rating
    Clean
  • Copyright
    © Peter Cooper
  • Show Website
    Beyond The Bay

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