The Reasonable Contractor

Reasonable Tech Dad

Real talk with Twin Cities contractors about running a service business. No corporate BS, just honest conversations with the people who actually do the work. I'm Ryan, the Reasonable Tech Dad, and I talk with carpenters, plumbers, electricians, roofers, HVAC techs, and other skilled trades about what it really takes to build a successful contracting business in Minnesota. Every week, hear from contractors who've figured out how to find good customers, grow their business, and navigate the challenges of running a service company. Whether you're just starting out or you've been swinging a hammer for 20 years, you'll get practical advice from people who've been where you are. This is contractor-to-contractor conversation that helps everyone in the trades succeed. New episodes every week. Real contractors. Real advice.

  1. 6d ago

    Gabe Wagner of Aqua Blast: From $42 in the Bank to Turning Work Away

    Gabe Wagner was a month from graduating Winona State with a business administration degree and a job waiting at his parents' title insurance company. He texted his brother from the bar instead. They bought a residential pressure washer at Menards, loaded it into a Jeep Patriot, and started cold calling family and friends to clean pool covers. Year one was 6 to 8 hours to wash a single house, chemicals batch mixed in a 55 gallon drum in the customer's driveway, and one family friend's house he failed so badly it still comes up. He went back to his high school pizza job with $42 left in his bank account. Year four his brother walked and Gabe bought him out. Five years in, 7 or 8 property management companies send him work without him marketing for it, he has one full time crew and a flatbed built so a job can run without him, and his answer to the growth question is that he wants to stay small and pack a punch. What we get into: • Graduating with a business degree and starting a pressure washing company anyway • Soft washing versus pressure washing, and why chemistry beats brute force • Failing on a family friend's house, and what that failure actually cost • Buying another company's book of business before paying back the first investment • Underground parking garages, HOAs, and getting in with property managers • Buying his brother out, and the year of 12 to 15 hour days that followed • Equipment and systems that let the crew run without the owner on the truck • Why he wants to stay small, keep the margin, and be present for a family he hasn't started yet Chapters: 00:28 A senior at Winona State, headed for the family title business 01:46 The COVID seed: home service videos on his feed 02:16 A month from graduating, the text to his brother 03:25 A Menards pressure washer and a Jeep Patriot 04:35 Burn the boats: his dad's ultimatum 06:52 Soft washing versus pressure washing, explained 08:03 Failing miserably on a family friend's house 09:06 The $200 setup, and 8 hours to wash one house 10:29 Did I really go to college to struggle to wash a house? 11:37 A family friend sells off their pressure washing division 12:51 Underground parking garages and property managers 19:42 HOAs: 200 units and a hundred bosses 22:18 Mid April to Thanksgiving, then gutters until it freezes 23:02 Machines show up every day, they don't call in sick 24:46 I've done it wrong five or six times 26:54 Year four: buying his brother out 27:45 10X it, plateau, or go bankrupt 30:47 Triple down: the flatbed that gets him off the truck 33:43 From desperation for leads to turning work away 35:46 Professionalism plus systems turns into trust 37:20 Small, but packing a punch 40:27 Would you go back to college? He would 44:35 Forty-two dollars left in the bank 49:04 Where to find Aqua Blast 🧠 FREE 15-MINUTE AI ASSESSMENT: I'll find the one spot AI can save your business the most time and point you at the exact tool to do it, no charge. Message me on Facebook or Instagram and we'll set it up. 📱 CONNECT WITH THE REASONABLE CONTRACTOR: Instagram: https://www.instagram.com/reasonabletechdad/ Facebook: https://www.facebook.com/profile.php?id=61584817796278 Website: http://reasonabletechdad.com/ 👤 CONNECT WITH GABE WAGNER: Aqua Blast: https://www.aquablastmn.com/ Instagram: https://www.instagram.com/aquablast_mn/ Facebook: https://www.facebook.com/aquablast1/

  2. Sep 27

    Tony Hyser of Twin Cities Premier Plumbing: Zero Hours, a Subaru, and Protecting His Sleep at Night

    Tony Hyser did his plumbing apprenticeship in Winona, worked new construction and service in Colorado, and came home to Minnesota for two weeks of side work he lined up with a Facebook post. The day after he got home, COVID shut the world down. Two weeks later his sister's best friend called about a leaking toilet and offered to sit in the other room. That call became Twin Cities Premier Plumbing. He built it out of a Subaru with hand tools and no license, because the boss who said he was registering his apprentice hours never did. Zero, right next to his name on the state website. Today a master plumber partner holds the license and runs the field, and Tony runs growth, admin and customer relations with an AI setup he calls his command center. It knows his goals, it flags what matters, and it tells him when he's about to burn a day on work that won't move the business. Then he delivers his hot take on private equity in home services, and why he protects his ability to sleep at night. What we get into: • Registering your apprentice hours is on you, and how common the zero-hours story is • Starting a plumbing company during COVID with a Subaru and hand tools • Getting legal: hiring a master plumber, and the partnership with Jason • The interview question that tells you who belongs in the trade • Tony's first AI moment with Jasper, and the command center he built in Claude • Ask Tony: an AI that answers the crew's questions while the owner is on vacation • Making the phone ring: the real struggle behind a shop that looks like it's cruising • Private equity's golden handcuffs, and competing on quality instead of price Chapters: 00:00 Crystal to Winona to Colorado 01:28 Two weeks of Facebook work, then COVID 02:17 The leaking toilet that started Twin Cities Premier Plumbing 02:48 Zero hours next to his name 04:36 Crisis, opportunity 07:33 Getting legal with a master plumber 08:35 Winona vs the Twin Cities: three brothers, three companies 11:09 Learn one of the top three trades 14:14 Mental toughness and the interview question 18:04 Jason, the master plumber partner 19:56 Does AI take jobs or create them? 21:14 Tools that think: Tony's first AI moment 23:03 Scatter brain, and AI as the priority filter 24:27 The command center 30:04 Brains in files and folders 33:41 Ask Tony: the AI that covers vacation 34:40 Burnout, and three years of untagged jobs 39:59 Making the phone ring 42:09 Google Business Profile after an address change 48:14 Hot take: get private equity out of home services 49:44 Golden handcuffs 52:29 Protecting my ability to sleep at night 52:52 You're the guest: quality over price 54:07 Where to find Tony 🧠 FREE 15-MINUTE AI ASSESSMENT: I'll find the one spot AI can save your business the most time and point you at the exact tool to do it, no charge. Message me on Facebook or Instagram and we'll set it up. 📱 CONNECT WITH THE REASONABLE CONTRACTOR: Instagram: https://www.instagram.com/reasonabletechdad/ Facebook: https://www.facebook.com/profile.php?id=61584817796278 Website: http://reasonabletechdad.com/ 👤 CONNECT WITH TONY HYSER: Twin Cities Premier Plumbing: https://www.twincitiespremierplumbing.com/ Instagram: https://www.instagram.com/twincitiespremierplumbing/

  3. Sep 22

    Morgan Molitor of construction2style: Your Client Avatar Should Be an Emotion

    Morgan Molitor met her husband Jamie at a bar in St. Paul while he was flipping an investment property. She went to school for fashion and marketing, started a website to document his work, and people assumed she was the designer. That turned into construction2style, a Twin Cities design-build company, and then four more companies, all of it grown through Instagram. What runs through all of it is intent. She writes her why down every day. She says your client avatar should be an emotion, built off the favorite client you ever had and how they made you feel in the home. And when red flags showed up on a big job last fall, she counted seven holidays left with her oldest and gave back every penny, after more than a year of pre-con and design. The systems side is what buys her the peace of mind to work that way. She has been around AI since programmatic ads in 2010, and today she runs Claude with agents, a knowledge base, and a finance setup where every penny gets tracked to a job. What we get into: • How construction2style grew from one flip house into five companies and two conferences • Community over competition: the open-book Contractor Coalition Summit and BuildHer Retreat • Why your client avatar should be an emotion, and the resale red flag • Giving a client's money back in full to protect the holidays • Sticker shock, open-book bids, and the lowball bid that's missing line items • Her AI stack: Claude, Claude Code, Claude Design, and agents that run daily and weekly workflows • Every penny tracked: Ressio for project management, Adaptive for company finances, and why QuickBooks won't die • Building a knowledge base so your business plugs into any AI tool, and why that makes a company sellable • Redesigning a kitchen with the client sitting next to her in the showroom • Do design tools have taste? Meet Stevie, her bot Chapters: 00:00 Introduction and how construction2style started 02:46 Five companies, all grown through Instagram 05:17 Open book: community over competition 06:28 Burnout, writing down your why, and soul-filled homes 07:21 The resale red flag 09:20 Your client avatar should be an emotion 09:58 Giving the money back to protect the holidays 14:43 Bidding with Claude inside Ressio 15:40 Sticker shock and the open-book bid 17:41 Morgan's AI journey, back to 2010 18:47 Her stack: Claude, Claude Design, and agents 20:00 Every penny tracked: Ressio, Adaptive, QuickBooks 22:00 Build a knowledge base, stay tool agnostic 23:42 Every construction company should be a sellable asset 28:35 Why does everybody still need QuickBooks? 31:47 Train your AI like a new employee 35:07 Redesigning a kitchen with the client in the showroom 37:02 Do the design tools have taste? Meet Stevie 39:42 Where to find Morgan 🧠 FREE 15-MINUTE AI ASSESSMENT: I'll find the one spot AI can save your business the most time and point you at the exact tool to do it, no charge. Message me on Facebook or Instagram and we'll set it up. 📱 CONNECT WITH THE REASONABLE CONTRACTOR: Instagram: https://www.instagram.com/reasonabletechdad/ Facebook: https://www.facebook.com/profile.php?id=61584817796278 Website: http://reasonabletechdad.com/ 👤 CONNECT WITH MORGAN MOLITOR: construction2style: https://construction2style.com/ Morgan: https://morganmolitor.com/ Instagram: https://www.instagram.com/construction2style

  4. Sep 9

    Farm Kid to MSP Tile & Floor: Zack Hofer on the ABCD of Winning Jobs

    Zack left a conservative Anabaptist community with a wife, four kids, and nothing else. No money, no credit history, no bank account, and no work experience outside of farming and livestock. This episode is the whole climb: an electrician apprenticeship that couldn't feed a family of six, door-knocking for handyman work, a concrete pour that went sideways and accidentally landed him with a custom home builder, losing it all when that builder went bankrupt during COVID, and the coaching program that helped him rebrand as MSP Tile & Floor. Today he's booked out weeks in advance on Google reviews and referrals alone. He hasn't paid for a lead in years, and he walked me through the exact sales system that got him there. What we get into: • Leaving with nothing and feeding a family of six on an apprentice wage • Farming to electrician to handyman to tile, and why he finally picked one trade • The concrete driveway disaster that turned into custom home work • Getting stiffed in a builder bankruptcy and starting the lead hunt over • The Google Business Profile playbook: reviews, replies, and years without paying for a lead • The ABCD of winning jobs: appearance, behavior, communication, digital footprint • Choice psychology on sales calls: show two options, never fifteen • Needs-based work: turning down vanity remodels, cutting prices for single moms Chapters: 00:00 Introduction and Zack's background 01:00 Transition from farming to construction 01:57 Pivoting into electrical work and hustling for leads 03:55 Building credit and business structure 04:56 Rebranding and marketing strategies 07:03 Handling setbacks and business challenges 09:53 Specializing in tile and flooring 13:48 Using digital marketing and Google reviews 18:07 The ABCD sales principles: appearance, behavior, communication, digital footprint 23:49 Psychology of decision-making and simplifying choices 32:00 The power of small gestures: mints and tips 35:58 Building trust and reputation through consistency 39:56 Challenges in the digital landscape and staying compliant 45:04 Advice for the next generation in trades 50:03 Patience, learning, and resilience in business 🧠 FREE 15-MINUTE AI ASSESSMENT: I'll find the one spot AI can save your business the most time and point you at the exact tool to do it, no charge. Message me on Facebook or Instagram and we'll set it up. 📱 CONNECT WITH THE REASONABLE CONTRACTOR: Instagram: https://www.instagram.com/reasonabletechdad/ Facebook: https://www.facebook.com/profile.php?id=61584817796278 Website: http://reasonabletechdad.com/ 👤 CONNECT WITH ZACK: MSP Tile & Floor: https://msptileflooring.com/

  5. Aug 29

    Transparent Pricing, Real Profit Numbers, and Design-Build with Denny Meints

    Denny Meints of Red Fox Remodeling (Minneapolis, MN) went from building tree houses and roofing houses in the summers to a double major at Bethel, five years of ministry work in Central America building alongside local craftsmen, and a sales job at a construction company that made him its general manager within a couple of years. Then a buddy called out of the blue with three massive second-story additions, and instead of taking the project manager job he countered: contract my brand-new company instead. That was 2022. Now Red Fox runs design in-house, signs guaranteed maximum price contracts instead of cost plus, and bids with 100% transparency: every line item, every hour, overhead, and profit right on the page. Denny gets into why he named the company after the thing people fear about contractors, how a corroded sewage stack behind a kitchen wall becomes an honest change order under a GMP contract, why he's pushing past his resistance to self-promotion, and where he's really at with AI. What we get into: - How a Bethel double major ended up back in the trades - Five years building alongside craftsmen in Central America - Countering a job offer into his first three luxury remodels - Why Red Fox brought design in-house - Guaranteed maximum price vs cost plus, and who carries the risk - 100% transparency bids: overhead and profit on the page - The corroded sewage stack story and how change orders should work - Getting over self-promotion, AI in construction, and advice for the next generation 00:00 Introduction to Denny and Red Fox Remodeling 01:05 Denny's journey from college to construction 02:26 Early experiences in Central America and lessons learned 03:48 Starting in sales and transitioning to general contracting 05:16 Securing large projects early in business 07:24 Scaling to luxury home remodels 09:09 The importance of in-house design 11:16 Streamlining projects for better outcomes 13:17 The value of transparency and risk transfer 15:16 Handling unforeseen issues during projects 18:29 Transparency in bids and pricing details 21:04 The philosophy behind transparent profit and costs 23:25 Complexity of large-scale remodels 24:30 Challenges and realities of running a business 25:30 Marketing, self-promotion, and social media 26:25 The role of AI and technology in construction 28:51 Advice to the next generation of tradespeople 🧠 FREE 15-MINUTE AI ASSESSMENT: I'll find the one spot AI can save your business the most time and point you at the exact tool to do it, no charge. Message me on Facebook or Instagram and we'll set it up. 📱 CONNECT WITH THE REASONABLE CONTRACTOR: Instagram: https://www.instagram.com/reasonabletechdad/ Facebook: https://www.facebook.com/profile.php?id=61584817796278 Website: http://reasonabletechdad.com/ 👤 CONNECT WITH DENNY MEINTS: Red Fox Remodeling: https://www.redfoxremodeling.com/

  6. Aug 20

    Andy Misiura - How a Window Cleaner Built to 45 Employees and Got Hooked on AI

    Andy Misiura started cleaning windows in high school as a way to make extra money, and 18 years later Kahuna Window Cleaning runs 45 full-time employees and does roughly 2.5 to 3 million a year out of one location in Minneapolis. The through-line he keeps coming back to is simple: he decided young that he was a window cleaner, this was his business, and he was going to become the best at it, instead of starting this and that and chasing the next thing. We get into how he grew it the slow, steady way, the brutal Minnesota seasonality, and keeping a crew together through the winter. Then the back half turns into one of the best AI conversations we have had on the show, from a guy who has only been dabbling about a year. What we get into: • Building a window cleaning business from a high school side hustle to 45 employees and one location • The one biggest secret to lasting: pick one thing and become the best at it, instead of chasing the next shiny thing • Doing 80 percent of the year's revenue in four months, and the real problem of keeping a crew through a Minnesota winter • Only wanting people around who are happy to be there, and building every decision around that • The window cleaning boom, TikTok, and buying a company just to get its door knockers • Getting hooked on AI, and why switching from ChatGPT to Claude was night and day • Asking Claude for a spreadsheet and getting a whole working website instead • Giving your AI a second brain so it actually knows your business, and why it is easy to set up 00:00 Introduction and Andy's background 00:21 From a high school side hustle to committing to the trade 01:14 Growing Kahuna to 45 employees, one location 01:51 The one biggest secret: pick one thing and become the best 03:34 Humility, comparison, and not chasing the next thing 05:32 Early to the web in 2007, and the TikTok window cleaning boom 07:38 Buying a company just for its door knockers 09:16 The water-fed pole boom and door-to-door saturation 11:46 Seasonality: 80 percent of revenue in four months 12:44 The off-season problem and keeping the crew year round 15:04 Building a culture people are happy to show up to 17:08 Getting into AI and the models turning a corner 18:28 Switching from ChatGPT to Claude 19:02 Asking AI for a spreadsheet and getting a whole website 24:17 Give your AI a second brain 29:23 AI for marketing, SEO, and high-rise prospecting with Fable 5 32:07 AI and jobs: we won't run out of problems to solve 34:23 Innovation, abundance, and the room to improve in the trades 🧠 FREE 15-MINUTE AI ASSESSMENT: I'll find the one spot AI can save your business the most time and point you at the exact tool to do it, no charge. Message me on Facebook or Instagram and we'll set it up. 📱 CONNECT WITH THE REASONABLE CONTRACTOR: Instagram: https://www.instagram.com/reasonabletechdad/ Facebook: https://www.facebook.com/profile.php?id=61584817796278 Website: http://reasonabletechdad.com/ 👤 CONNECT WITH ANDY MISIURA: https://kahunawindowcleaning.com/

  7. Aug 14

    Episode 17: The Truth About Roofing Insurance, With Jon 'Wayne' Weight

    Jon "Wayne" Weight came into roofing from the music world, and he talks about the trade like a guy who likes people more than he likes the sale. He tells the story behind the "John Wayne" name, how a friend's company in Wisconsin got him started, and why the part of the job he actually loves is meeting homeowners and building relationships that outlast the project. He walks through a roof and siding job that went sideways over a misquoted price and an insurance supplement, and how honest communication and one hard conversation turned it into one of the best paying jobs he ever had. What we get into: • Why a good business is neither all emotion nor all profit, and how to walk the middle • The insurance-supplement blowup that nearly killed a job, and the hug that ended it • Texts vs calls, and knowing which conversations have to happen on the phone • Why walking away from a bad fit job is service, not ego • The roofing "gold rush" that's dead: 700 dollars a square is gone, and you supplement nearly every claim now • Why he won't file a claim on a roof that isn't actually damaged • Straight advice for the next generation looking at the trades 00:00 Introduction and Jon's background 00:23 The story behind the "John Wayne" nickname 01:05 Transition from music to roofing 02:25 Getting into the trades and initial experiences 03:11 Building relationships with homeowners 04:37 Project management and customer interaction 05:56 A memorable roofing crisis story 08:22 Dealing with insurance and cost surprises 10:11 The homeowner's reaction and resolution 12:30 Communication: texts vs calls 13:56 What makes Jon a good contractor 16:03 Closing deals with integrity 17:55 Balancing profit and service 19:19 Walking away from bad jobs 20:48 Advice for the next generation in trades 24:24 The changing insurance landscape 27:18 What homeowners should know about insurance and roofing 28:31 Final thoughts and life outside of work 📱 CONNECT WITH THE REASONABLE CONTRACTOR: Website: http://reasonabletechdad.com/ Instagram: https://www.instagram.com/reasonabletechdad/ Facebook: https://www.facebook.com/profile.php?id=61584817796278 👤 CONNECT WITH JON "WAYNE" WEIGHT: Facebook: https://www.facebook.com/jon.wayne2

  8. Aug 9

    Episode 16: Pete Cicconi Built Twin Cities Electric on Trust, Not Sales Pitches

    Pete Cicconi of Twin Cities Electric joins the show to walk through his path from a 17-year-old vocational student in Pennsylvania to owning his own electrical company in Shakopee. He talks about a five-year apprenticeship, a health crisis that led to an ankylosing spondylitis diagnosis and a move to Maine, and how he ended up in Minnesota after meeting his wife. He opened Twin Cities Electric right before COVID hit and pushed through it with low overhead and no employees. Pete gets into rebranding the business in 2024 around his golden retriever Bruno, why he's hit a ceiling trying to grow past himself and one apprentice, how he wins bids by leading with trust and transparency instead of price, and why he still writes every estimate custom instead of using estimating software, leaning on AI for cleanup and voice-to-text. He closes with a message to the next generation: drop the college-only stigma and dream big in the trades. 00:00: Introduction and Pete's background 01:16: Early influences and vocational school 02:30: Starting his apprenticeship and moving to Maine 03:55: A health crisis and an ankylosing spondylitis diagnosis 05:56: Relocating to Minnesota and getting licensed 08:02: Starting Twin Cities Electric and navigating COVID 09:59: Building the business and rebranding 12:00: Hiring, training, and growing the team 14:59: Branding, the logo, and the family connection 17:59: The challenges of hiring and how to improve it 20:05: Winning bids and building customer trust 23:01: Using technology and AI in the business 27:03: Explaining the bid process and customer communication 29:55: Advice for young people and future tradespeople 32:58: Encouragement to dream big in the trades 34:56: Closing remarks and contact info 📱 CONNECT WITH THE REASONABLE CONTRACTOR: Instagram: https://www.instagram.com/reasonabletechdad/ Facebook: https://www.facebook.com/profile.php?id=61584817796278 Website: http://reasonabletechdad.com/ 👤 CONNECT WITH PETE CICCONI: Twin Cities Electric: https://twincitieselectricllc.com Instagram: https://www.instagram.com/twincitieselectric/ Facebook: https://www.facebook.com/profile.php?id=100063893058090

About

Real talk with Twin Cities contractors about running a service business. No corporate BS, just honest conversations with the people who actually do the work. I'm Ryan, the Reasonable Tech Dad, and I talk with carpenters, plumbers, electricians, roofers, HVAC techs, and other skilled trades about what it really takes to build a successful contracting business in Minnesota. Every week, hear from contractors who've figured out how to find good customers, grow their business, and navigate the challenges of running a service company. Whether you're just starting out or you've been swinging a hammer for 20 years, you'll get practical advice from people who've been where you are. This is contractor-to-contractor conversation that helps everyone in the trades succeed. New episodes every week. Real contractors. Real advice.