Cirrius Talk

Cirrius Solutions

Cirrius Talk is a practical, no-fluff podcast at the intersection of Salesforce, AI, and business value—built for leaders and consultants who want real outcomes, not buzzwords. Hosted by Greg Banks, Chad Anderson (CEO, Cirrius Solutions), and Tim Harting (COO, Cirrius Solutions), each episode breaks down what’s working in the ecosystem today: strategy, architecture, AI agents, implementation lessons, change management, and the human side of consulting. Expect candid conversations, news you can use, and field-tested playbooks you can apply immediately. Cirrius Talk also features Cirrius Talk: The Military Minute, a recurring series dedicated to empowering military-affiliated professionals—veterans, active service members, and military spouses—to discover and thrive in the Salesforce ecosystem through inspiring success stories, mentor spotlights, and actionable resources tailored to these communities. Subscribe for: Practical AI and Salesforce guidance, customer value stories, career growth insights, and a network that has your back. Questions or partnership inquiries? Email us at cirriustalk@cirriussolutions.com 

  1. 3d ago

    [Ep 073] Robert Irvine Foundation: How a Wounded Army Ranger Found His Next Mission

    When the life you built is taken in a single morning, finding a reason to keep going becomes the real fight. 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗹𝗶𝘁𝘇, Vice President of Outreach at the Robert Irvine Foundation, shares how he survived the worst day of his life and now helps other veterans through theirs. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How the Foundation’s three pillars of food, wellness, and community drive Breaking Bread with Heroes, the Mission: VetFit fitness pilot, and Reuniting the BraveWhy the Face the Fight coalition, focused on veteran suicide prevention, trades the phrase “crisis response planning” for “bad day plans” veterans will actually makeWhat moved Michael’s recovery from hopelessness toward purpose, from his first prosthetic to returning to Iraq with Operation Proper Exit 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Veterans and military families working through recovery, transition, or loss, and the supporters, employers, and communities who stand with them. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗹𝗶𝘁𝘇 enlisted in the U.S. Army in 1996 and served 14 years as an infantryman and Army Ranger, rising from rifleman to platoon sergeant. An IED explosion in Iraq in February 2007 left him with burns over roughly 85 percent of his body and cost him both arms; more than 100 surgeries later, he leads outreach for the Robert Irvine Foundation. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Share this episode with a veteran who needs to hear Michael’s charge: 𝑮𝒐 𝒊𝒎𝒑𝒂𝒄𝒕 𝒔𝒐𝒎𝒆𝒃𝒐𝒅𝒚’𝒔 𝒍𝒊𝒇𝒆. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Michael Schlitz on LinkedInRobert Irvine FoundationGallant FewRelated episode: Inside the Robert Irvine Foundation: One Marine’s MissionGreg Banks on LinkedInJason Fowler MusicCirrius Solutions (use this link to find a curated list of resources we promote based on first-hand experience)The Military Minute EpisodesAny Questions: Reach out to us at CirriusTalk@cirriussolutions.com In memoriam Cpl. Lorne E. Henry Jr., driver Sgt. Richard A. Soukenka, gunner Spc. Jonathan D. Cadavero, medic Killed in action February 27, 2007, when their vehicle struck an IED northwest of Yusufiyah, Iraq.  2nd Brigade Special Troops Battalion, 10th Mountain Division.

    [Ep 073] Robert Irvine Foundation: How a Wounded Army Ranger Found His Next Mission
  2. Sep 4

    [Ep 072] From Salesforce Customer to Salesforce Consultant: Lessons From Both Sides

    Most Salesforce projects that go sideways were already in trouble before anyone configured a single object: the discovery that got skipped, the stakeholders who never got the hours, the exceptions nobody thought to mention. 𝗠𝗮𝘁𝘁 𝗢𝗲𝘀𝘁𝗲𝗿𝗹𝗲𝗶𝗻 of Cirrius Solutions has lived both sides of that story, first owning a Salesforce build as the client and now delivering them as a consultant, and he joins 𝗚𝗿𝗲𝗴 𝗕𝗮𝗻𝗸𝘀 and 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 to walk through the lessons that only show up in hindsight. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why a paid exploratory discovery earns its keep even when the only output is a plan, and why “lift and shift” rarely survives a platform change (𝒚𝒐𝒖 𝒃𝒆𝒕𝒕𝒆𝒓 𝒎𝒂𝒌𝒆 𝒔𝒖𝒓𝒆 𝒚𝒐𝒖 𝒃𝒓𝒊𝒏𝒈 𝒕𝒉𝒆 𝒘𝒉𝒐𝒍𝒆 𝒕𝒉𝒊𝒏𝒈)What stakeholder buy-in actually costs when you measure it in calendar time instead of enthusiasm, and what leadership has to put in place so a project team can unblock its subject matter expertsWhen a proof of concept beats a minimum viable product, and why walking a consultant through your worst week tells them more than your smoothest one 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: IT and digital transformation leaders about to fund a Salesforce implementation, and the business SMEs, admins, and delivery leads who will carry it. Especially useful if your operation still runs on a desktop full of spreadsheet shortcuts. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗠𝗮𝘁𝘁 𝗢𝗲𝘀𝘁𝗲𝗿𝗹𝗲𝗶𝗻 is a consultant at Cirrius Solutions who came to Salesforce from a full stack development background in the home services and construction industry, where he ran web development, back end systems, databases, security, and networking for a smaller enterprise. He has been through an implementation from the client side and now delivers them from the partner side, and he is joined by recurring panelist 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 of Cirrius Solutions. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Subscribe to 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 and send this one to whoever is scoping your next platform project. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Al Huerta on LinkedInMatt Oesterlein on LinkedInGreg Banks on LinkedInJason Fowler MusicCirrius SolutionsSalesforce at Scale EpisodesAny Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 072] From Salesforce Customer to Salesforce Consultant: Lessons From Both Sides
  3. Aug 28

    [Ep 071] Claude vs GPT-5.6: How to Choose the Model Behind Your AI Agents

    Every agent you build runs on a large language model, and that choice quietly decides whether your AI program pays for itself or drains the budget. Cirrius Solutions leaders 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 compare the Anthropic and OpenAI lineups tier by tier, from model families to subscription plans to what a task really costs to run. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How the two model families mirror each other across four tiers, from Haiku and Luna for cheap automation up to Fable 5 and Sol Ultra at the frontierWhat each subscription actually buys, from free and $8 entry plans through $100 and $200 credit pools, team seats, and usage-based enterprise dealsWhy 𝗰𝗼𝘀𝘁 𝗽𝗲𝗿 𝘁𝗮𝘀𝗸, not printed per-token price, is the number to watch, using live Artificial Analysis benchmarks 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Business leaders, IT directors, and CIOs choosing the foundation models and plans to build their agentic platform on, and anyone trying to budget AI spend for a team. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 is the Chief Operating Officer of Cirrius Solutions and a recurring co-host of the series. 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 is Cirrius’s Head of Custom Development, where he builds agentic systems for enterprise clients on these same model families. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Follow 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 so the next pricing shake-up never catches your budget off guard. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Tim Harting on LinkedInGavin Franklin on LinkedInArtificial Analysis News from Open AI on premium seat pricingEpisode ArtifactGreg Banks on LinkedInJason Fowler MusicCirrius SolutionsAgentic AI EpisodesAny Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 071] Claude vs GPT-5.6: How to Choose the Model Behind Your AI Agents
  4. Aug 27

    [Ep 070] Camp Twin Lakes: The $50 Weekend Veteran Families Call a Lifeline

    When a veteran carries invisible wounds, the whole family carries them too, and most support stops at the one who served. 𝗞𝗮𝘁𝗲 𝗟𝗶𝗽𝘁𝗼𝗻 of Camp Twin Lakes explains how Family Warrior Weekends give the entire military family a weekend of rest, community, and fully accessible outdoor recreation, all for fifty dollars. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How Family Warrior Weekends work: twice a year, about 20 families each, and $50 per family covers lodging, meals, and every activity for the whole weekend (travel is not covered)Who qualifies: open to military families nationwide through an approval process, with a wait list and priority for combat and trauma experience and all women veteransHow Camp Twin Lakes and the SHARE Military Initiative at Shepherd Center work together on recovery from traumatic brain injury and post-traumatic stress 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Veterans and military families living with PTSD, traumatic brain injury, or the daily weight of caregiving, and anyone looking for a meaningful place to volunteer or give. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗞𝗮𝘁𝗲 𝗟𝗶𝗽𝘁𝗼𝗻 is a recreational therapist, yoga instructor, and personal trainer who joined Camp Twin Lakes in 2009 and has run its military family programs since 2010. She also serves part time with the SHARE Military Initiative at Shepherd Center, and Camp Twin Lakes now operates three year-round campuses serving families across the country. In Kate’s words, 𝒕𝒉𝒂𝒕’𝒔 𝒘𝒉𝒚 𝒘𝒆 𝒆𝒙𝒊𝒔𝒕. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: If you know a military family that needs a reset, share this episode with them; one weekend can matter more than you know. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Related episode: Inside Camp Southern Ground with Lacy Gunnoe (Ep 064) Camp Twin Lakes Kate on LinkedIn Kate’s email to volunteer or learn more about CTL: kate@camptwinlakes.org Shepard SHARE Initiative Spin for Kids Greg Banks on LinkedIn Jason Fowler Music Cirrius Solutions (Use this link to find a curated list of resources we promote based on first-hand experience.) The Military Minute Playlist Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 070] Camp Twin Lakes: The $50 Weekend Veteran Families Call a Lifeline
  5. Aug 21

    [Ep 069] 48% of Salesforce Storage Wasted by One Ex-Admin - AI Found It in 2 Hours

    AI can already write the user stories, draft the test scripts, and triage a Salesforce org overnight, so what exactly is left for the business analyst? Cirrius Solutions Senior Consultant 𝗡𝗶𝗰𝗸 𝗦𝘁𝘂𝗺𝗽 joins host Greg Banks and Delivery Director 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 to break down what his AI agents are allowed to do inside live client delivery, and what they are never allowed to do without him. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Where the hard stop belongs: the human review gates Nick keeps between AI agents and a production org, from user stories to deploymentsHow running multiple agent sessions in parallel turns multitasking from a myth into a working delivery modelWhy out-of-the-box AI output is only 25 to 50 percent viable, and how an expertise layer of skills and guardrails closes the gap 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Salesforce administrators, business analysts, architects, and delivery leaders who want AI speed without inheriting AI messes. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗡𝗶𝗰𝗸 𝗦𝘁𝘂𝗺𝗽 is a Senior Consultant at Cirrius Solutions and an Air Force veteran with about 14 years of active duty who entered the Salesforce ecosystem through a 𝗛𝗶𝗿𝗶𝗻𝗴 𝗢𝘂𝗿 𝗛𝗲𝗿𝗼𝗲𝘀 internship. Three and a half years in, he runs AI agents inside live client delivery, including an org health check that traced 48 percent of a client’s data storage to a broken automation left behind by an admin who was long gone. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Follow 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 so the next practitioner-led lesson from real Salesforce delivery lands in your feed. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Nick Stump on The Military Minute: A Veteran’s Path Into High Tech ConsultingHayley Tuller on Salesforce at Scale: The Map, the Mess, and the Mission𝗡𝗶𝗰𝗸 𝗦𝘁𝘂𝗺𝗽 on LinkedInAl Huerta on LinkedInGreg Banks on LinkedInJason Fowler MusicCirrius SolutionsFor more: Salesforce at Scale Episodes Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 069] 48% of Salesforce Storage Wasted by One Ex-Admin - AI Found It in 2 Hours
  6. Aug 14

    [Ep 068] Is Your Team’s Claude Code Setup the Wild West? Plugins Fix That

    The moment one person on your team builds a genuinely useful agent setup in Claude Code or Claude Cowork, you hit a new problem: sharing it without it splintering into a dozen diverging copies. Cirrius Solutions COO 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and Head of Custom Development 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 break down plugins - the packaged, version-controlled way to ship one standard agent configuration to a whole team and govern it as it grows. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: What goes into a plugin - skills, commands, agents, hooks, and MCP services under a plugin.json manifest - and how a Git repo turns it into an easy, auto-refreshing team installA three-tier governance structure: a company-wide core plugin, department-level plugins, and an individual layer whose proven ideas feed back into the next releaseHow Claude plugins compare with OpenAI’s Codex approach, and why roughly 90% of a Claude plugin runs there as-is 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Technology and business leaders rolling agentic tools out past the first power user - CTOs, engineering and platform leads, and department heads who want standardization without shutting down individual creativity. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴, Cirrius Solutions’ COO, has led the company’s internal plugin rollout - a company-wide ops agent plus department plugins for sales, managed services, project delivery, and custom development - and calls plugins 𝒐𝒏𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒉𝒊𝒈𝒉𝒆𝒔𝒕 𝒗𝒂𝒍𝒖𝒆, 𝒍𝒐𝒘𝒆𝒔𝒕 𝒍𝒊𝒇𝒕 𝒕𝒉𝒊𝒏𝒈𝒔 𝒕𝒉𝒂𝒕 𝒚𝒐𝒖 𝒄𝒐𝒖𝒍𝒅 𝒑𝒓𝒐𝒃𝒂𝒃𝒍𝒚 𝒔𝒕𝒂𝒓𝒕 𝒕𝒐𝒎𝒐𝒓𝒓𝒐𝒘. 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻, Cirrius Solutions’ Head of Custom Development, walks through the build side: converting a working local configuration into a plugin, testing it, and publishing versions through Git. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Follow 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, then download the episode artifact linked below to see the full plugin structure and three-tier governance model on one page. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Tim Harting on LinkedInGavin Franklin on LinkedInEpisode artifact  Related episode: Agentic OS Explained: 4 Pillars That Keep Your AI Agent SharpRelated episode: Context Engineering for AI Agents: Signals, Memory & the COPRelated episode: Skills vs Commands: Building an AI Agent OS You Can Move AnywhereGreg Banks on LinkedInJason Fowler MusicCirrius SolutionsAgentic AI EpisodesAny Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 068] Is Your Team’s Claude Code Setup the Wild West? Plugins Fix That
  7. Aug 13

    [Ep 067] Inside the Robert Irvine Foundation: One Marine’s Mission

    Most veteran nonprofits do one thing. The Robert Irvine Foundation runs a connected network of programs, and this episode is the guided tour. 𝗥𝗼𝗯𝗲𝗿𝘁 𝗬𝗮𝗿𝗻𝗮𝗹𝗹 spent 25 years in the Marine Corps and now leads programs and outreach for the foundation, and he walks us through the full picture, the first in a series where each program gets its own episode. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: What the Robert Irvine Foundation actually does, from unit reunions to revamped military chow halls to whole-person fitnessWhy the foundation treats nutrition, physical health, and mental health as one connected problem instead of threeHow the veteran-support world is shifting from competition to collaboration, and what that means for the people it serves𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Veterans, military families, and anyone in the veteran-support space who wants a clear map of what one foundation is building across the country. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗥𝗼𝗯𝗲𝗿𝘁 𝗬𝗮𝗿𝗻𝗮𝗹𝗹 retired from the Marine Corps as a Master Gunnery Sergeant after 25 years, including a tour writing the Corps’ official history of the Battle of Fallujah. He now serves as Chief of Programs and Outreach for the Robert Irvine Foundation, leading four of its core veteran programs. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Explore the Robert Irvine Foundation’s programs [link below], and follow the show for the upcoming deep-dive episodes on each one. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 Robert Irvine Foundation Robert Yarnall on LinkedIn Greg Banks on LinkedIn  Jason Fowler Music  Cirrius Solutions (Use this link to find a curated list of resources we promote based on first-hand experience.)  The Military Minute Playlist Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 067] Inside the Robert Irvine Foundation: One Marine’s Mission
  8. Aug 7

    [Ep 066] From the Assembly Line to Salesforce Solution Engineer

    Most Salesforce implementations are scoped for the users a company has today - then the business grows, and the platform becomes the constraint. 𝗠𝗮𝘁𝘁 𝗚𝗶𝗯𝘀𝗼𝗻, a Solution Engineer at Salesforce, joins 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 with a better blueprint: build to grow, earn trust at every level of the business, and treat go-live as the starting line. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why “build to grow, not for the now” is the heart of scalable architecture - designing for the service and marketing teams you haven’t onboarded yetHow a Solution Engineer actually works a deal: discovery, reverse demos, and why looping in the implementation partner early makes the handoff cleanWhy people buy into people, not just great software - and how trust at the business-unit level, not only the C-suite, decides whether users adopt the system 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Salesforce admins, architects, consultants, and delivery leads who own a platform beyond go-live - and veterans or career-changers looking for proof the ecosystem has room for their story. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗠𝗮𝘁𝘁 𝗚𝗶𝗯𝘀𝗼𝗻 is a Solution Engineer at Salesforce serving the aerospace, defense, and government systems integrator sector, with more than a decade in the ecosystem across accidental admin, consultant, architect, and partner-side roles. He is also an Army veteran who served in Iraq, a two-time brain tumor survivor, and co-founder of 𝗥𝘂𝗻 𝘁𝗼 𝗢𝘃𝗲𝗿𝗰𝗼𝗺𝗲, a nonprofit built around healing through running. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Follow 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 wherever you listen so the next practitioner-led conversation lands in your feed. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Matt Gibson on LinkedIn Run to Overcome on LinkedIn Greg Banks on LinkedIn Jason Fowler Music Cirrius Solutions Salesforce at Scale Playlist Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 066] From the Assembly Line to Salesforce Solution Engineer

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About

Cirrius Talk is a practical, no-fluff podcast at the intersection of Salesforce, AI, and business value—built for leaders and consultants who want real outcomes, not buzzwords. Hosted by Greg Banks, Chad Anderson (CEO, Cirrius Solutions), and Tim Harting (COO, Cirrius Solutions), each episode breaks down what’s working in the ecosystem today: strategy, architecture, AI agents, implementation lessons, change management, and the human side of consulting. Expect candid conversations, news you can use, and field-tested playbooks you can apply immediately. Cirrius Talk also features Cirrius Talk: The Military Minute, a recurring series dedicated to empowering military-affiliated professionals—veterans, active service members, and military spouses—to discover and thrive in the Salesforce ecosystem through inspiring success stories, mentor spotlights, and actionable resources tailored to these communities. Subscribe for: Practical AI and Salesforce guidance, customer value stories, career growth insights, and a network that has your back. Questions or partnership inquiries? Email us at cirriustalk@cirriussolutions.com