The Landscaping Podcast

Landscaping Unlimited

The Landscaping Podcast is where real landscapers talk shop. Hosted by Shay Brickhouse (CEO of Landscaping Unlimited, Inc.) and Zac Small (COO & Media), each episode dives into landscaping, hardscape, irrigation, turf installation, and the realities of running a company. From managing crews and scaling a business to balancing family and faith, we bring unfiltered conversations with experts, entrepreneurs, and tradesmen building lives outdoors. Whether you’re laying pavers, leading a team, or want to grow a landscaping company with integrity, this show is for you.

  1. 6d ago

    77. How to Raise Prices Without Losing Customers (Landscaping Business Pricing)

    Fuel is up. Equipment is up. Labor and insurance are up. And a lot of landscaping business owners still haven't raised their prices, because the idea of telling a customer their rate is going up makes their stomach turn. In this solo episode, Zac Small breaks down why that fear is costing you far more than you think. You'll hear the exact math on how a 15% jump in fuel, materials, and equipment costs can wipe out 37% of your profit without you losing a single customer, and why the fix is a price increase of less than 4%. You'll also learn what to track quarterly, why annual reviews are too slow, and how to write a price increase letter that gets accepted instead of argued with. Every other company in America raised prices this year and nobody blinked. When a small business does it, it feels personal, because you know the customer's dog by name. This episode is about why that closeness makes owners eat cost increases a corporation wouldn't absorb for a single quarter, and how to get past it. What's covered: What to track quarterly: fully burdened cost per man hour, fuel by crew, equipment cost per hour, materials, insurance renewals, and overhead per billable hourWhy your P&L isn't enough and job costing is what actually drives pricing decisionsThe full profit math on a $1,000 job, walked through slowlyWhy waiting three years turns a painless 4% into a 15% increase that actually loses accountsWhat happens if you raise prices 5% and lose 5% of your customers (the answer surprises most owners)Why you should not raise every account the same amountThe four sentence price increase letter, word for wordWhat never to put in that letterHandling "the guy down the road is cheaper" and "can you hold my price one more year"Bid validity windows and material escalation clauses for design build work Set your lawn care business up or success, listen to the episode.

About

The Landscaping Podcast is where real landscapers talk shop. Hosted by Shay Brickhouse (CEO of Landscaping Unlimited, Inc.) and Zac Small (COO & Media), each episode dives into landscaping, hardscape, irrigation, turf installation, and the realities of running a company. From managing crews and scaling a business to balancing family and faith, we bring unfiltered conversations with experts, entrepreneurs, and tradesmen building lives outdoors. Whether you’re laying pavers, leading a team, or want to grow a landscaping company with integrity, this show is for you.