Fix My Business

B. Scott Todd

Business problems feel overwhelming because you're trying to fix everything at once. Fix My Business cuts through the noise by answering one real question per episode—giving you clarity, a clear diagnosis, and one action you can take this week. Hosted by author and entrepreneur Scott Todd, this show isn't about theory or motivation. It's about solving the actual problems that keep business owners stuck: revenue up but profit down, marketing that doesn't work, chaos that won't stop, and the constant feeling that you're one step behind. Scott left a Fortune 300 VP role to build multiple seven-figure companies. His book, Fix This Next for Real Estate Investors (releasing January 2026), introduced the Investor Priority Pyramid (IPP)—a framework for knowing exactly what to fix next when everything feels urgent. Now, he's bringing that same diagnostic approach to business owners across every industry. What makes this show different: Every episode starts with a real question from a real business owner. Scott diagnoses the actual problem (not the surface symptom), explains why it's happening, and gives you one clear move to make progress this week. No 10-step plans. No vague advice. Just: here's what's wrong, here's why, here's what to do. You'll learn how to: -Identify the real problem hiding underneath the chaos -Use frameworks like the Investor Priority Pyramid (IPP), the Survival Trap, and the Scaling Trap to understand where you're stuck -Fix margin erosion, cash flow issues, and operational breakdowns -Build systems that let your business run without running you -Move from grinding for revenue to printing profit Scott's background spans over three decades in corporate leadership (Fortune 300 executive in IT, operations, and finance) and entrepreneurship (Landmodo, Passion IT Group, and other ventures). He thinks like an operator, not a guru. His frameworks—IPP, the Freedom Number Formula, ACRE, and the DREAMS Framework—translate complex strategy into simple, repeatable actions. This show is for: -Business owners working harder but taking home less -Entrepreneurs stuck in the Survival Trap (revenue grows, chaos grows faster) -Operators who want clarity on what to fix first when everything feels broken -Anyone tired of motivational advice who wants tactical, diagnostic problem-solving Each episode includes: -The Question: A real problem from a real business owner -The Diagnosis: What's actually wrong (the thing you can't see on your own) -The Action: One move you can make this week to fix it If you're ready to stop guessing and start fixing, this is your show. Scott Todd is an entrepreneur, real estate investor, and author of Fix This Next for Real Estate Investors (January 2026). He's the creator of the Investor Priority Pyramid™ and the Freedom Number™ framework. Through his companies, writing, and this podcast, he helps business owners escape overwhelm and build businesses that operate without consuming their lives. Learn more at ScottTodd.net.

  1. 17h ago

    Why Your Call to Action Is Scaring People Away

    Mall developer Alfred Taubman figured out that you can build the best mall in the world, but if people won’t walk into the stores, it flops. He called the problem threshold resistance — if getting in the door takes too much work, people just don’t go. The same thing happens with your call to action. The diagnosis: Most CTAs ask for too much. We all want the sale today, because sales pay the bills. But if the ask is bigger than what the buyer is ready to commit to, they walk. Match the ask to the commitment level. A book might be an impulse buy. A property isn’t — even when the monthly payment is low, the commitment is high. “Buy now” on a high-commitment purchase puts the brakes on. Make the next step a micro step. What’s the smallest thing they won’t say no to? Request information. Download a property report. Tell me about your situation. The attorney example: “Book a 30-minute consultation” sounds inviting, but with legal or medical the result might be something you don’t want to hear. That makes it scary. “Tell me a little about your case” or “download this” is a smaller door. Honor the micro-commitment. Once they take the small step, don’t immediately jump to the ask. They’re not ready yet. How to test it with AI: Take two CTAs you’re considering — A and B. Give your AI model the full context: whether the buyer is cold or already in your world, what the offer is, the pricing, everything. Let it ask you questions. Then have it simulate a thousand prospective buyers and compare response rates between the two. The warning: The numbers will be wrong. The model is wildly optimistic — it’ll tell you cold traffic converts at 10-15%. It doesn’t. Scott has had to walk it back every single time, and it agrees every single time. Use it for comparison, not prediction. You’re not looking for a forecast. You’re checking whether you’ve lowered the resistance enough, or whether you’ve picked the highest-resistance option without realizing it. Got a business question? Ask Scott here: scotttodd.net/ask

  2. Oct 8

    My AI Agent Found $4,200 I Didn't Know I Was Losing

    My AI agent just found me $4,200 a year in payroll fees that I didn't know I could negotiate. Now, mind you, that $4,200 is from one vendor. And honestly, I wasn't even looking for that. I was looking at something completely different. So if I'm here to tell you that I'm surprised about something, I'm happy that I just found $4,200. Let me explain what's going on. Welcome to Fix My Business, the show that helps you fix your business. I'm your host, Scott Todd. I have built multiple seven-figure businesses after leaving my Fortune 300 VP job. And today I want to walk you through two of the experiments that I've been running on this channel. And I'll kind of give you some updates because I can't stand when people run experiments or they tell you something they never get back to you. So here we go. Experiment number one. I talked about it in last week's episode, and it was using AI to do my bookkeeping. And I told you at the time that I was running parallel systems, my CPA versus AI. Which one was gonna battle it out? And essentially I'm happy to report to you that the September run, if you will, was smooth for well, both of them. I mean, the CPA did what the CPA does. And the AI does did what the AI did. Now, here's the difference. My C EPA has years and years of experience with knowing how to code my transactions. And so the rules are built in. Whereas AI needed help more frequently with coding the transactions. But here's the thing. Every day, Monday through Friday at 8 a.m. or thereabout, I would get an a message from my AI bookkeeper who would say, Hey, here's yesterday's transactions. How should I code them? And in the beginning, I needed to give a little bit more, but by the end of the month, it was really doing a great job of suggesting what the coding should be. So it became less and less of like, hey, code it over here versus just scanning it and saying you're good to go. And then it started to pick up on some. Scott Todd (02:29.698) well-established rules like, hey, when we get revenue into the bank account, well, then that's just revenue. when we have certain expenses like payroll, boom, it just hit the payroll. When we paid our VAs, it knew their names and it hit them as well. And it just started even not even recommending anything to me. It just did it. And so at the end of the month, when I compared the revenue and expenses from the CPA and the AI, what happened was The revenue and the expenses aligned. It matched as you would expect that it would. Okay. Now, there were some transactions that were coded differently. The CPH coded them one way, the AI coded the other. And I don't really believe that that is a deal breaker. And the reason it's not a deal breaker is because it's not necessarily that the coding has to be exact and precise. So when I say coding, what I mean is. That if I spent the money on software, that it's coded software, or if I spent the money on travel, that it's coded travel. It helps a great deal, especially if you're comparing year over year, or you're comparing different transactions, or you're looking at different categories. That's important. But at the end of the day, the most important part is that the revenue and the expenses total the exact amount, right, of profit, right? That's what we're looking for. Now, here are some of the differences though. First of all, the AI agent got me my financial statements much faster than the CPA did. In fact, I had the financial statements on the first day of the month from the AI. And it was well after that that I got them from the CPA. So the human involvement of looking at it faster to me was through the AI. Clearly, the lower cost option is the AI. The AI, I don't really know what it cost me. Because I'm just on a subscription and it's using like my grok bot subscription for 200 bucks a month. And clearly that was just some fraction of it, but way less than what I spend with my CPA. But the one clear difference that I found was the thing that kind of surprised me the most. And that was the fact that my AI agent began suggesting to me cost savings. Scott Todd (04:54.796) Now, some of them I just dismissed. Like, yeah, no, it's good. I'm I'm okay with this subscription, but it began to look at my subscriptions. And then it brought to my attention something that I was really surprised about. And here's what it was. I pay my payroll company. I have multiple businesses, so they each have their, they each have a payroll account with this company. And I pay them a fee every time we run payroll. So I think on one company it was like $140 a month. And the other was a hundred, I'm sorry, $140 per pay period times 26 pay periods. And on the other company, it's like 106 times 26. That was what we were paying. And the AI looked at that and said, Hey, I think you have a cost savings here. And I was like, What do you mean? And they said, it said, Hey, there is a lower tier plan. that you're avail that you qualify for if you're not using these other services. And quite frankly, I didn't even know I had access to those other services. So in almost three years, I had never used those services once. They were like background checks and other things that just really aren't relevant to my business. And in fact, I called up the payroll company and I said, is this true? Like, is Is this true? Because like I'm paying over $100 per pay period when in fact I think I qualify for a lower plan that's like less than $40 per pay period. And they looked at my account and they said, yeah, that's true. So with that one suggestion, my AI agent literally found for me $4,200 in annual savings. And it wasn't, again, it wasn't even something that I was looking for. I didn't hire it to go out there and do it, do that. I hired it to record transactions. And, you know, I think that the thing that surprises me the most is that at the end of the day, as a business owner, I cannot examine every single transaction and know that I'm on the very best plan. But and I'm not saying this to dog on a CPA at all, but the CPAs in the world. Scott Todd (07:23.982) They're not necessarily looking at those transactions either, saying, I think you have the opportunity to save money. And I just was really taken aback by the fact that my AI agent just delivered to me this gift that will continue to keep on giving. So that was $4,200 for the next 12 months. It's $4,200 a month, a year, sorry, $4,200 a year for multiple years. Again, I've been paying this for three years. So right there alone. I just paid for a bowload of AI usage on that savings alone. And it was all proactive. And if your AI agent, if you're using them, if they're not suggesting ways that you can save money, well, then you should definitely be proactive and ask it: hey, look at these bank transactions that you now have access to. Where's my cost savings opportunities? Question everything. Now, earlier this year. I did that with another service. I used it with Cloudflare. And I think my Cloudflare bill was almost, I don't know, $350. And AI suggested that, hey, that seems like it's kind of high. Give me the bill. And I gave it the bill and it said you should cut off all of these other services. You don't need them. And it also took my Cloudflare bill in January down from $350 a month down to $30 a So again, AI is very, very good at that. And it's not something that I've seen a proactive effort from the CPAs and the bookkeepers of the world. And again, I'm not here to dog on them. I think that they do a fantastic job. It's just an opportunity with AI that we can do something that's different. And you see this across the board. Lots of people are talking about AI saving on money. Well, this is how it helped me. Now, word of caution. Do not fire your accountant off of my podcast. Do not do it. Don't do it. But see, here's the thing: that experiment that I just ran gave me an answer to a question that I didn't ask. And what I want it to do is I want the AI to bring to me ideas that we can test. Scott Todd (09:48.43) Constantly, because that's the most important part of growing the business, is constant testing. And I mentioned this in episode 79 of this podcast, which was a few months ago, where I think it was in July, where I talked about this experiment that we were going to run on churn. And when I talked about the testing, I said, Hey, whenever we run something, we want to create a hypothesis. Whenever we run a test, we want to create a hypothesis and we want it to have a verdict of either true or false. Okay. It has to be true or false. And at the time, at the time, I said that the test that we were running in one of my companies is that in a SaaS product that we have, we did not allow certain people to accept reviews. And we turned that on, thinking that sellers with Reviews actually churn less. And that is still remains true that they churn less. And in fact, we did see a decrease in our churn from where we were. It was, it was let's see, it was 2.84%. And since we talked, it went down to 1.97%. Now that's a that's an improvement of 30%. That's pretty good. Okay. And I could have just come back on here and said, Hey, we yeah, we wanted to test to see if churn got reduced and it did. What yeah, we won. But as we dug into the numbers, we realized that the thing that we did, the thing that we did to reduce churn while churn was down. The thing that we did didn't have an impact on it. So again, what we did was we turned on reviews for certain sellers that didn't previously have it. And we saw that churn rate of that membership go down. But here's how we know it didn't have an impact. Because when we looked at the numbers, we realized that ultimately the P score, which is the correlation between that thing. Scott Todd (12:00.756) And something...

  3. Oct 1

    I'm Testing an AI Bookkeeper Against My CPA. Here's the Setup.

    For the month of September, Scott has been running an AI bookkeeping agent in parallel with his existing accounting system and team. Nothing has been cut over. At month end, he's comparing both sets of financials. The setup, in five steps: Bank feed. BankSync.io (~$7/month) pulls daily transactions from connected accounts via Plaid. Daily ingest. At 8am, Stu — Scott's bookkeeping agent — grabs the prior day's transactions, filters out anything already processed, and ingests what's new. The queue. New charges wait to be categorized. Nothing posts automatically. Human confirmation. Stu proposes a category and the rule it believes applies. Scott confirms or corrects. Only then does it post to the ledger. Portability backup. The ledger copies to Dropbox, so the books can move to whatever agent platform comes next. The rule: The agent doesn't spend money and doesn't post anything unconfirmed. A second test inside the test: Grok recently released a Grok Finance plugin with read-only bank access — also via Plaid. Scott is comparing it against BankSync to see if both produce the same result, since Grok Finance is free. On the CPA question: The accounting team isn't going away. The CPA still oversees the work. The question is whether the low-level coding work can move, freeing people for higher-value work. Currently running three companies through the system. More advanced land-investing accounting is being tested separately — Accounting for Land Investors students should watch their class LMS. Before you try this: Vet any repo you connect to your financial data. Check the maintainer, the update history, and what the code does with your information. Got a business question? Ask Scott here: scotttodd.net/ask

  4. Sep 17

    I Was Frustrated. Turns Out I Was in the Wrong Seat

    Dan Sullivan told Scott that in fifty years of working with entrepreneurs, he'd never seen someone with the wrong business. What he saw over and over was someone in the wrong seat, doing the wrong job. What if being stuck isn't a business problem? Scott took two assessments — Kolbe and Working Genius. Neither is a sponsor. He's just a customer. Kolbe (Scott is 7-3-7-3): High Fact Finder. Low Follow Thru. High Quick Start. Low Implementor. Translation: wired to research and start things, then hand them off. Not wired to finish them. The reframe: When you don't know this about yourself, you beat yourself up for being who you are. When you do know it, you stop trying to rewire yourself and start filling the gaps — with people, or with AI. Working Genius (Scott is Invention + Discernment): Shows where you fit in a workflow. Six geniuses. Two are your strong suit. Scott's missing piece: Tenacity. Which is exactly what Kolbe said too. The team application: Scott ran assessments across his team. Suddenly he could see who was in the right spot and who was underutilized. (Callback to Episode 75 — talented people in the wrong positions.) The Training Council: Scott's IT training department is run by two people. Their assessments showed they were missing Wonder and Discernment. So Scott built a five-person training council to cover every genius area — pulling in his head of IT for Wonder and himself for Discernment. The swap: Scott found someone in marketing with the same profile as him. Now when Scott travels or speaks, that person covers Discernment. The business doesn't stop. The warning: Assessments aren't a personality horoscope and they aren't an excuse. "I don't do paperwork because it's my weakness" doesn't cut it. These are diagnostics for workflow design. The cost: About $80 per person for both. Start with Working Genius (~$25) — it gives you a visual map of where people fit. Coming soon: Scott's team is building their own assessment. Still in R&D. Listeners get a gift when it's ready. Got a business question? Ask Scott here: scotttodd.net/ask

  5. Sep 1

    9 Ways I'm Using AI Agents Across My Businesses

    Scott and his team are using AI agents across multiple businesses. Here are the nine use cases: 1. Data Analysis: AI agents pull data from multiple sources, calculate metrics, identify trends. Most small businesses don't have data analysts. Now they can. 2. Revenue/Financial Analyst: Daily revenue calculations, transaction reconciliation, refund trend analysis, investment return evaluation. Paired with a human who reviews daily. 3. Business Operations Assistant: Reduces operational load. Example: finishing a studio recording kicks off file downloads, editor notifications, and workflow—all triggered by telling the agent "this is done." 4. Billing Investigations: AI reviews billing records and catches human errors. Found thousands of dollars in improper billing. Revenue recovery. 5. Automation Builder: Builds internal tools and scripts. Example: studio background auto-switches based on what Scott is recording. 6. Automation Supervisor: Daily 6 PM review of all automations. If something broke and didn't self-correct, the supervisor investigates, fixes it, and reruns it. Prompt: "You work for a self-improving organization. When something fails, it is your job to fix it." 7. Research/Due Diligence: Market research, property due diligence, historical records. "You'd be amazed at how much due diligence can be done by AI." 8. Customer Support (Tier 1): Drafts responses within defined rules. 90% confidence threshold—below that, escalate to a human. Never sends without review. 9. Customer Analysis: Before any call or email, the agent examines the full customer picture—email history, billing, meeting notes, last human touchpoint. Enables deeper conversations. The $80K story: An employee left. Management said: "Give us $20K for AI tools and we can augment her work." It's happening. The principle: Every use case pairs AI with a human. "It's never the AI running rampant. It's a true partnership." Got a business question? Ask Scott here: scotttodd.net/ask

  6. Aug 25

    I've Tested 4 AI Platforms in 8 Months. Here's What I Learned.

    2026 is the year of AI agents. Scott started with OpenClaw in January. Moved to Hermes months later. Then Buzz. Now Grokbot. Four platforms in eight months. The problem: Every new framework creates friction. If you're building business processes around one agent and a new one appears tomorrow, you feel like you have to start over. The book: Scott's upcoming book, Think First, Then Automate, is about exactly this. Slow down. Think about the thinking. Document before you automate. The solution: Documentation portability. Scott keeps all company systems, processes, and decision history in markdown files in Dropbox. When a new agent framework appears, he gives it access to the folder. It's not starting from zero. The Lewis story: Scott's first boss, Lewis, drilled documentation into his head. "Mr. Todd, where's the documentation?" Scott hated it then. He understands now—documentation is what makes everything portable. The Grokbot caveat: Grokbot is easy to start with, but it's more contained within its own environment. Other frameworks let you bring your own models and your own files. The feeling: "Over the weekend I was feeling overwhelmed. Which one do I choose?" You're not being left behind if you're experimenting. But if your head is in the sand, you might have a problem. The principle: Build processes first that are automatable. Document them. Store them portably. Then when the next framework comes, you're ready. Got a business question? Ask Scott here: scotttodd.net/ask

Ratings & Reviews

5
out of 5
9 Ratings

About

Business problems feel overwhelming because you're trying to fix everything at once. Fix My Business cuts through the noise by answering one real question per episode—giving you clarity, a clear diagnosis, and one action you can take this week. Hosted by author and entrepreneur Scott Todd, this show isn't about theory or motivation. It's about solving the actual problems that keep business owners stuck: revenue up but profit down, marketing that doesn't work, chaos that won't stop, and the constant feeling that you're one step behind. Scott left a Fortune 300 VP role to build multiple seven-figure companies. His book, Fix This Next for Real Estate Investors (releasing January 2026), introduced the Investor Priority Pyramid (IPP)—a framework for knowing exactly what to fix next when everything feels urgent. Now, he's bringing that same diagnostic approach to business owners across every industry. What makes this show different: Every episode starts with a real question from a real business owner. Scott diagnoses the actual problem (not the surface symptom), explains why it's happening, and gives you one clear move to make progress this week. No 10-step plans. No vague advice. Just: here's what's wrong, here's why, here's what to do. You'll learn how to: -Identify the real problem hiding underneath the chaos -Use frameworks like the Investor Priority Pyramid (IPP), the Survival Trap, and the Scaling Trap to understand where you're stuck -Fix margin erosion, cash flow issues, and operational breakdowns -Build systems that let your business run without running you -Move from grinding for revenue to printing profit Scott's background spans over three decades in corporate leadership (Fortune 300 executive in IT, operations, and finance) and entrepreneurship (Landmodo, Passion IT Group, and other ventures). He thinks like an operator, not a guru. His frameworks—IPP, the Freedom Number Formula, ACRE, and the DREAMS Framework—translate complex strategy into simple, repeatable actions. This show is for: -Business owners working harder but taking home less -Entrepreneurs stuck in the Survival Trap (revenue grows, chaos grows faster) -Operators who want clarity on what to fix first when everything feels broken -Anyone tired of motivational advice who wants tactical, diagnostic problem-solving Each episode includes: -The Question: A real problem from a real business owner -The Diagnosis: What's actually wrong (the thing you can't see on your own) -The Action: One move you can make this week to fix it If you're ready to stop guessing and start fixing, this is your show. Scott Todd is an entrepreneur, real estate investor, and author of Fix This Next for Real Estate Investors (January 2026). He's the creator of the Investor Priority Pyramid™ and the Freedom Number™ framework. Through his companies, writing, and this podcast, he helps business owners escape overwhelm and build businesses that operate without consuming their lives. Learn more at ScottTodd.net.

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