Your Brand, Your Backyard

Jeremy Roentz & Nick Metheny

Your Brand, Your backyard Podcast was created to help local business owners grow their business locally by identify their ideal clients, connecting with the community and building a long-term sustainably brand. Your small business isn't just a storefront-it's a part of your community. Join hosts Jeremy Roentz and Nick Metheny as they share expert branding tips, real-life success stories and actionable strategies to help you stand out, attract new customers and become a local favorite. Whether you're refining your logo, improving presence or learning how to market to your neighbors, this podcast is your roadmap to local brand success. Because your brand thrives, so does your backyard. Subscribe now and start growing where you're planted!

  1. 5d ago

    Why Your Marketing Is NOT Working

    Send us Fan Mail Why Your Marketing Is NOT Working As a business owner, you are likely investing a lot of time and money into advertising, only to feel like your returns are completely upside down. In a world where consumers are bombarded by over 3,000 digital and print ads daily, breaking through the ad fatigue requires more than just throwing money at the wall and hoping something sticks. In this episode, Jeremy and Nick dive deep into the actual reasons your marketing campaigns are falling flat and how to stop unintentionally self-sabotaging your growth. Using real-world examples—from the dangers of promoting a high-end plastic surgeon in a discount mailer to the disconnect of a legacy brand losing its identity—they explore why the problem usually isn't the platform, but the execution. They break down what this means for business owners and leaders: The Medium vs. The Audience: Why putting the wrong message in front of the wrong demographic (like marketing a senior living facility on TikTok) is the fastest way to waste your budget.Missing the Bridge: The critical disconnects—like not having a modern website, lacking QR codes, or using confusing messaging—that prevent interested consumers from taking the next step.The ROI Blame Game: Why you need to shift your paradigm from "Return on Investment" to "Return on Intention," and why closing the lead is a sales issue, not an advertising one.Under-Budgeting the Execution: The danger of cutting corners on print quality to save a buck, or blowing $5,000 on a video with only $50 left to distribute it.The Omnichannel Reality: Why the "Print vs. Digital" debate is dead. Discover how blending both mediums creates a compounding effect of exposure that builds undeniable brand trust over time.This is a candid conversation about the costly, completely preventable execution errors companies make every day and how you can step back to take a strategic, three-dimensional approach to your marketing. Stop blaming the media, start asking the right questions, and learn how to run the plays that actually win. Your Brand, Your Back Yard with Jeremy & Nick

    41 min
  2. May 29

    Rethinking customer service in the modern era

    Send us Fan Mail Rethinking Customer Service in the Modern Era Growing a business isn't just about spending marketing dollars to acquire new customers—it’s about what happens after they walk through the door. In today’s hyper-connected world, consumers have higher expectations and zero patience for being treated like just another number in the system. In this episode, Jeremy and Nick dive deep into why modern businesses need to completely rethink their approach to customer service. Using real-world examples—from frustrating bank encounters and online shopping fails to the gold standards set by companies like Chick-fil-A and Costco—they explore why customer support is actually your most powerful retention tool. They break down what this means for business owners and leaders: The One-Strike Rule: Why 52% of consumers will completely abandon a brand and switch to a competitor after just a single bad experience.Smart Automation vs. The Human Touch: How to seamlessly blend frontline AI and chatbots with actual human empathy so your customers don't get stuck in an infuriating infinite loop.Hyper-Personalization: The danger of making clients repeat their story to multiple reps and how to make them feel genuinely valued instead.The Growth Engine: How to transform your customer service department from an annoying overhead expense into a powerful driver for referrals and revenue.Lifetime Value (LTV): Why signing the contract or making the sale isn't the finish line, but the start of a long-term relationship.This is a candid conversation about the costly, completely preventable mistakes companies make every day and how you can stand out in your industry by simply treating people right. You spend the time and money to win them over—now learn how to keep them. Your Brand, Your Back Yard with Jeremy & Nick

    34 min

About

Your Brand, Your backyard Podcast was created to help local business owners grow their business locally by identify their ideal clients, connecting with the community and building a long-term sustainably brand. Your small business isn't just a storefront-it's a part of your community. Join hosts Jeremy Roentz and Nick Metheny as they share expert branding tips, real-life success stories and actionable strategies to help you stand out, attract new customers and become a local favorite. Whether you're refining your logo, improving presence or learning how to market to your neighbors, this podcast is your roadmap to local brand success. Because your brand thrives, so does your backyard. Subscribe now and start growing where you're planted!