GTMN

Pranav & Austin

GTMN is the GTM News Podcast. A live weekly show that sits at the intersection of growth marketing, sales tech, marketing tech, and ad tech. We are the “Front Page for GTM Tech” — blending sharp commentary, data storytelling, interviews, and trends.Hosts are Pranav Piyush and Austin Hay — both operators in the ecosystem with GTM experience across Ramp, PayPal, Dropbox, mParticle, Branch, BILL, and with published courses at Reforge!

  1. 5d ago

    The secret history of CRM: How Siebel, Salesforce, and HubSpot built a $100B category

    How did Customer Relationship Management (CRM) evolve from a physical desk Rolodex into the most critical $100B software category in business history?   In this refurbished episode of GTMN, Pranav and Austin kick off a brand-new series of domain deep dives, starting with the origins, market dynamics, and legendary battles of the CRM space.  Key Topics Covered: The philosophy of CRM: The evolution of keeping business relationships organized—from the human brain and notebooks to the invention of the Rolodex in 1956 and modern cloud databases. The pre-Salesforce giants: How Tom Siebel built Siebel Systems inside Oracle (OASIS) to reach $2 Billion in revenue and 45% market share by 1999 with on-prem enterprise software. Early CRM pioneers: A look back at ACT!, GoldMine, and Maximizer—the early software tools built by career salespeople. Marc Benioff and the launch of Salesforce: How Salesforce launched in March 1999 with the revolutionary "End of Software" positioning and an SMB-first $65/month model. Legendary guerrilla marketing stunts: How Benioff hired fake protesters at Siebel conferences, created fake TV news crews, rented every taxi at Cannes to brand them "No Software," and launched Dreamforce. AppExchange before the App Store: How Salesforce created a developer ecosystem in 2005—years before Apple launched the iPhone App Store. HubSpot's playbook: How HubSpot started in 2006 with inbound marketing and used a free CRM wedge in 2014 to build a massive SMB growth stack. The top CRM market share leaders today: Why Microsoft Dynamics, SAP, Oracle, and Adobe Experience Cloud dominate enterprise market share alongside Salesforce. Unsung CRM powerhouses: The bootstrapped profitability of Zoho and how Veeva built a multi-billion dollar healthcare CRM empire on top of Salesforce.

  2. May 12

    Why 40% of AI Agents Fail & Meta Goes Headless | GTMN 24

    Is the AI agent bubble about to burst, or are we just using them wrong? In Episode 24 of GTMN, Pranav and Austin break down the latest Gartner report predicting a massive failure rate for AI agent projects. They also discuss Meta's game-changing CLI launch, ChatGPT's staggering new ad performance, and why Pinterest is secretly dominating the social ad space. Key Topics Covered: The AI Agent Reality Check: A new Gartner report predicts that 40% of agent AI projects will fail. The report states that the failure is not due to the agents themselves, but because the humans deploying them are making the wrong decisions. This trend is largely driven by FOMO (Fear Of Missing Out) rather than a solid strategy. "Agent Washing": Gartner identified a trend called "agent washing," where vendors rebrand existing chatbots and automation tools as agents without delivering genuine autonomous capabilities. Gartner estimates that out of thousands of vendors claiming agent tech solutions, only around 130 offer real agent tech features. Ad Platforms Go Headless: Meta officially launched a server and command line interface. This allows third-party agents to create, edit, and manage campaigns through natural language. StackAdapt and Amazon Ads also launched MCP servers in the same week. The Rise of "HQ": Jacob Purcell announced "HQ," an internal directory designed to manage a company's context layer and share skills across Claude and Codex. ChatGPT Ad Performance: ChatGPT ads are now fully self-serve and are seeing a 3.4% click-through rate. This is almost double the average click-through rate of standard search ads. Pinterest's Massive Growth: Pinterest posted over $1 billion in quarterly revenue for its third consecutive quarter, growing 18% in Q1. The platform now boasts 630 million monthly active users globally. Instagram Punishes "AI Slop": Instagram rolled out an AI creator label. If creators fail to label their AI-generated content, the platform will penalize them by heavily restricting their reach.

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About

GTMN is the GTM News Podcast. A live weekly show that sits at the intersection of growth marketing, sales tech, marketing tech, and ad tech. We are the “Front Page for GTM Tech” — blending sharp commentary, data storytelling, interviews, and trends.Hosts are Pranav Piyush and Austin Hay — both operators in the ecosystem with GTM experience across Ramp, PayPal, Dropbox, mParticle, Branch, BILL, and with published courses at Reforge!