💡How is the quality of student services impacted by coaching? 💡In this episode of 1AM Talks, Kieren Macintosh (Vice Principal, Lewisham College) and Rebecca Henry Litteck (Head of Learning and OD for SHMS, City St George’s) share their powerful stories of how coaching and mentoring break down silos, build trust, and drive inclusion—ultimately enhancing quality and student experiences. And we discuss the end of the ‘superhero’ leader. 🎧 You’ll hear: ✔️ Kieren’s transformation: From feeling "stuck" in his role to using coaching to prioritise impact, build a track record of success, and elevate his team’s performance—directly benefiting student support and outcomes. ✔️ Rebecca’s vision: How peer mentoring and coaching are replacing the "hero leader" model with collaborative, inclusive leadership—creating cultures where every voice is heard and valued. ✔️Coaching communities of practice in action—not the formal groups, but the informal spaces where managers and teams use coaching skills to drive change. ✔️ Real impact on students: How coaching skills spill into classrooms and student services, fostering engagement, confidence, and belonging—critical for quality education and retention. ✔️ Inclusion in action: Practical ways to weave EDI (Equity, Diversity, and Inclusion) into coaching and mentoring, ensuring all staff and students thrive. ✔️ Budget-friendly strategies: How to design impactful programmes—even with limited resources—using cross-organisational partnerships, action learning sets, and team coaching. 💡 Key takeaways for L&D, OD, and education leaders: 🔹 Coaching is a tool to changer conversations, empower all staff and improve student experiences. 🔹 How coaching supported one manager’s journey to enhance students experiences , including enhancing safeguarding services. 🔹 Inclusion starts with conversation—use coaching to build more equitable cultures. 🔹 Collaboration > silos—how peer coaching and cross-institutional partnerships strengthen the entire education sector. 🔗 Listen now to explore how coaching can transform leadership, enhance quality, and create inclusive environments where staff and students alike can thrive. #CoachingInEducation #FurtherEducation #HigherEducation #StudentSuccess #InclusiveLeadership #QualityInEducation #PeerMentoring #L&D #OD #1AMTalks ➡️ In the next episode, we continue the conversation with more practical reflections on coaching, leadership and learning cultures. Find out more To find out more about your hosts, Andry and Rachael: Our learning and development work in the UK https://thelearningmoment.org About us and global work too: https://linktr.ee/andryam Connect with Andry Anastasis McFarlane and global work on LinkedIn https://www.linkedin.com/in/andry-anastasis-mcfarlane-00617313 Follow the podcast on Instagram https://www.instagram.com/pod1amtalks 🎧Only 20 mins to listen? 💫 Follow , share and listen to 1AM talks episodes for free on Spotify Podbean and Apple podcasts Guest details Rebecca Henry Litteck — Guest Bio Rebecca Henry Litteck was previously Head of Learning and Organisational Development at St George’s, University of London, with over 14 years’ experience leading learning, leadership and organisational development initiatives across Further Education, Higher Education and the public sector. Following the 2024 merger with City, University of London, she is now Head of Learning and OD for SHMS within the expanded City St George’s OD team, supporting the organisation through a significant period of change and integration. As an OD practitioner, she specialises in leadership and team development, organisational change, employee engagement, and the development of coaching and mentoring programmes. She is also a qualified coach, an EQ-i 2.0 practitioner, and a strong advocate for coaching and mentoring as powerful approaches to personal, professional and organisational growth. Kieren McIntosh — Guest Bio Kieren McIntosh is Vice Principal for Curriculum and Quality at Lewisham College, part of NCG. He has worked in the Further Education sector for 18 years, with experience spanning curriculum leadership, quality improvement, and supporting teams to deliver consistent and effective practice. At Lewisham College, Kieren leads on Curriculum and Quality, overseeing curriculum strategy, quality assurance and performance improvement across programme areas. His work focuses on supporting strong teaching, learning and assessment, helping teams work consistently, and improving learner experience and outcomes. Before joining NCG, Kieren was Group Curriculum Director for Supported Learning at New City College, where he oversaw provision for around 900 High Needs students across multiple campuses. He also led Hospitality and Catering, including training restaurants, and contributed to the wider leadership journey towards Ofsted Outstanding. #Quality #ManagerAsCoach #PeerCoaching #ActionLearning #TeamCoaching #GroupSupervision #LeadershipDevelopment #FurtherEducation #HigherEducation #studentinclusion #inclusion #Student services #OFSTED #LeadershipDevelopment #CoachingAndMentoring #PeerCoaching #ActionLearning #TeamCoaching #GroupSupervision #LearningAndDevelopment #OrganisationalDevelopment #FurtherEducation #HigherEducation #EDIB #1AMtalks We’d appreciate your ideas: How is your organisation widening its use of coaching, peer learning or action learning to support staff and students? What shifts are you seeing in leadership and development across FE or HE?
