Retail's Reality Check

IHL Group

The Retail Reality Check is a podcast from IHL Group that looks at the news for technology installs as well as other interesting research affecting retail, hospitality and consumer goods industries.

  1. 2d ago

    AI Agents Will Recommend Products Your Stores Can't Find

    Seventy percent of retailers have inventory accuracy problems every week or every month. Now AI shopping agents are about to promise customers products those stores can't find. This week on Retail Reality Check, host Claire walks through five stories that show agentic commerce moving from keynote slide to checkout lane. Constructor launched Agentic Checkout with Stripe inside its onsite shopping agent. Walmart joined OpenAI's virtual try-on in ChatGPT from day one. Gap is rolling out conversational shopping and preparing to sell inside Google's AI Mode and Gemini. Rutter's is unifying convenience, foodservice and fuel on NCR Voyix, and Schloss Elmau cut reservations administration by 50% with Oracle OPERA Cloud. Each story comes with the IHL Group research behind it. Then a lightning round covers Snowflake, DoorDash, Albert Heijn, Kroger, McDonald's and more. The episode closes with one question: when an AI agent promises your customer a product, can your store deliver it? Why the shopper's starting point is shifting from the retailer's website to wherever the question gets asked How Constructor's Stripe-powered Agentic Checkout lets shoppers discover and pay without leaving the agent Why 71% of mid-market retailers cite integration complexity as a barrier, and 75% rank ease of implementation as important or critical Why personalization ranks first among 2026 retail technology priorities at 58% of retailers Why retailers using AI and machine learning posted 134% higher profit growth, and what "garbage in, garbage out" means for generative AI How leaders are 92% more likely to run POS and mobile POS on a modern, microservices-based architecture How to pilot in 5 to 10 stores and measure for 90 days before you scale 00:46 - Webinar: Beyond the Shrink, 2026 Global Retail Loss Study 01:31 - Constructor launches Agentic Checkout with Stripe 02:13 - Walmart joins ChatGPT virtual try-on 02:58 - Gap's conversational AI and Google Cloud foundation 03:38 - Rutter's unifies stores on NCR Voyix 04:10 - Schloss Elmau cuts back-office work 50% with Oracle 04:50 - The takeaway: fix your data before the next AI channel 05:13 - Lightning round begins 07:48 - Final lightning hits and the question to take with you IHL Group Research: Adapt or Be Outpaced: Tech Imperative for Retail's Midmarket (https://www.ihlservices.com/product/adapt-or-be-outpaced-tech-imperative-for-retails-midmarket/) - Source for the 83%, 71% and 75% mid-market stats How Retail Leaders Outperform (https://www.ihlservices.com/product/how-retail-leaders-outperform/) - Source for personalization at 58%, the 92% POS architecture stat, and mobile device and hospitality findings Intelligent Commerce: Integrating AI, Analytics and Unified Systems (https://www.ihlservices.com/product/intelligent-commerce-integrating-ai-analytics-and-unified-systems/) - Source for the 134% higher profit growth stat Closing the Execution Gap (https://www.ihlservices.com/product/closing-the-execution-gap/) - Source for the inventory accuracy stat Webinar: Beyond the Shrink: 2026 Global Retail Loss Study, October 20, 2026 at 11am Eastern. Register: https://us02web.zoom.us/webinar/register/WN_EGNkKyB3QtCVPi4v09A6aQ#/registration This Week's Stories: Full story list: https://www.ihlservices.com/newsletter/ Apple Podcasts: https://podcasts.apple.com/us/podcast/retails-reality-check/id1848228157 Spotify: https://open.spotify.com/show/6o4cwrGCuBGMFhegWL0a1R YouTube: https://www.youtube.com/@IHL_group

  2. Oct 1

    AI Tools are Not Enough

    Most companies handed their people AI tools and got faster emails. H&M rebuilt the work itself and saw shopper drop-offs fall 80%. In this episode of Retail Reality Check, we look at why AI workflow redesign in retail separates the winners from everyone else, and what it takes to move past bolting AI onto old processes. The theme comes from IHL Group President Greg Buzek, who spoke at BlueStar's VARTECH event. He challenged the room to picture how their organizations would run with AI at the core of the work, and his advice was to take the time to rethink. We pair that message with McKinsey research on workflow redesign, IHL Group data on how retail winners invest in AI, and four real deployments: H&M's intent-driven onsite search, shelf image recognition at Manhattan Beer Distributors, Diebold Nixdorf kiosks at Dave & Buster's, and Oracle cloud applications at Co-op Live. We close with a lightning round of this week's headlines, from Google's commerce protocol updates to Amazon's smart glasses trials, and one question to take into your week: if you rebuilt your most time-consuming workflow with AI at the center, what would change, and how would you measure it? Why handing employees AI tools is not the same as redesigning work. McKinsey research shows only 11% of leaders have redesigned roles, workflows, and operating models around AI. The value gap: of those redesigners, 48% report enterprise value, compared with 13% of organizations that simply hand employees AI tools. IHL Group research finding that retail winners invest 95% more in AI adoption than laggards, aimed at automating routine tasks and optimizing complex decisions in real time. How H&M's intent-driven search, live in more than 60 markets, cut soft exits by 80% and exits from search by 30%. Why shelf image recognition matters: IHL's Shelf Intelligence research shows retailers self-report 58% on-shelf availability accuracy and 57% planogram compliance, and 39% cannot reach 50% on planograms. How connected systems pay off: IHL research shows profit winners are 224% more likely, and sales winners 48% more likely, to use cloud retail management systems that unify POS, inventory, and reporting. The winners' playbook: pick one workflow, give AI the knowledge it needs, set clear guardrails, measure the whole outcome, then carry what you learn into the next process. 00:28 - Retail Agent Con, November 17 www.retailagentcon.com 01:16 - Greg Buzek at BlueStar VARTECH: take the time to rethink 01:36 - McKinsey: 11% have redesigned work, and 48% of them see value 01:57 - A warning for software vendors: the vibe-coded POS 02:19 - IHL Group: retail winners invest 95% more in AI adoption 02:41 - H&M cuts soft exits 80% with intent-driven onsite search 03:08 - IHL 2026 study: personalization is the top technology priority 03:34 - Shelf intelligence: Manhattan Beer Distributors and aiMerch 04:28 - Dave & Buster's self-service kiosks with Diebold Nixdorf 05:19 - Co-op Live connects food and beverage with finance 05:44 - The winners' playbook: one workflow at a time 06:10 - Lightning round: Google, JD Sports, Lowe's, TikTok Shop, Amazon and more 08:41 - Your challenge: rebuild one workflow with AI at the center

  3. Sep 24

    The Agents are Here

    This week, an AI agent at Amazon interviewed job candidates at 2 a.m., and another one answered Crocs shoppers without a human stepping in. AI agents in retail have left the strategy deck and entered daily operations. In this episode of Retail Reality Check, host Claire and IHL Group's Greg Buzek walk through a single week in which agents started working with shoppers, running on new commerce rails, and helping hire the retail workforce. The catch runs through every story: agents act on whatever data you feed them. Every story is paired with hard data from IHL Group research. Retailers now dedicate 15% of their IT budgets to AI, and AI spend is rising 27% a year, yet 38% still list data cleaning, training and storage as a top priority. The lightning round covers 12 more stories, including Macy's, Instacart, Sam's Club, JD Sports, Kingfisher, Walmart, Amazon's Project Mercury, Waitrose and WorkJam. If you are deciding where AI agents belong in your retail operation, start here. Why customer service chatbots are deployed at 31% of mid-market retailers, with 58% of deployments producing positive results How agentic checkout depends on clean product and order data flowing through open standards and APIs Why retailers using AI and machine learning posted 16% higher sales growth and 134% higher profit growth in 2024 What it means that 60% of retailers expect fewer employees per store within two years, while sales leaders show a 95% greater expectation of adding employees Why average planogram compliance sits at just 57%, and 39% of retailers can't reach 50% Why 44% of retailers cite real-time inventory data as a top challenge and 25% cite a lack of system integration The one question to ask before you hand an AI agent the keys to your inventory, customer service or hiring Claire hosts Retail Reality Check, IHL Group's weekly podcast on the latest tech installs in retail and consumer product goods. Each episode delivers hard data so listeners can make smart decisions based on IHL Group research. Greg Buzek leads IHL Group, the retail and hospitality technology research and advisory firm behind the Retail Reality Check newsletter and podcast. This week he delivers the Big Picture: agents are ready to work, and the question is whether the data underneath them is ready too. Connect with IHL Group:Website: https://www.ihlservices.comNewsletter: https://www.ihlservices.com/newsletter/YouTube: https://www.youtube.com/@IHL_group 00:00 - AI agents at Amazon and Crocs are already on the job 00:28 - Save the date: Retail Agent Con, November 17, 2026 01:18 - IHL analysts on the road: connect through the website 01:22 - Greg's Big Picture: agents act on whatever data you feed them 01:50 - Crocs launches Rivet on Salesforce Agentforce02:25 - IHL data: 31% of mid-market retailers deploy customer service chatbots 02:55 - Google expands the Universal Commerce Protocol with Tapestry 03:58 - AWS makes Amazon Connect Talent generally available 04:20 - IHL data: 60% of retailers expect fewer employees per store 04:45 - Petbarn automates planograms with Crisp and Blue Yonder 05:40 - Aldi UK completes its SAP ERP migration 06:20 - Fix the data first, then let the agents run 06:49 - Lightning round: 12 more stories from this week 09:35 - The question to take into your week Event:Retail Agent Con, November 17, 2026 (https://www.retailagentcon.com) - A half-day program on what agents are doing in retail right now, which results are real, and how people and agents learn to work together.

  4. Sep 17

    The Self-Checkout Text Nobody's Talking About

    Self-checkout was supposed to be a labor play: fewer cashiers, faster lines, lower cost to serve. IHL Group's own shrink research shows it also opened a second, quieter cost. Stores with heavy self-checkout use see shrink rates 30 to 60 percent higher than staffed lanes, a gap the industry has started calling the "SCO tax." This week's Retail Reality Check breaks down Scandit's new camera-based Self-Checkout Loss Prevention tool, the IHL data on what AI-driven loss detection actually returns (374% ROI over three years, roughly $88,000 in prevented loss per store annually), and why three very different convenience-store chains are approaching the same rollout at three different speeds. The back half is a fast-moving lightning round through 12 more stories: a $1.7 trillion global inventory distortion problem, Walmart's tap-to-pay rollout against Amazon's AI infrastructure bet, Instacart and Shipt's new AI shopping assistants, Coca-Cola's Perfect Basket AI in Malaysia, and a labor-scheduling AI catch that unlocked $20,000-$35,000 a month at a 10-store restaurant brand. Every number is sourced live in the episode or in IHL's published research, with no rounding and no invented quotes. Self-checkout stores carry shrink rates 30% to 60% higher than staffed lanes, according to IHL Group's shrink research, the basis for what retailers now call the "SCO tax" AI deployed specifically to catch scan avoidance and ticket switching at self-checkout delivers 374% ROI over three years and about $88,000 in prevented loss per store annually, with payback typically inside six months (IHL Group) Scandit's new Self-Checkout Loss Prevention tool uses cameras retailers already own to recover or deter more than 75% of self-checkout losses, per Scandit Diebold Nixdorf's kiosk modernization at Dave & Buster's hit 99.8% uptime while cutting wait times and raising throughput Williams-Sonoma's AI assistant Olive is driving 9x the revenue of an average visit (up from 2x a year earlier), and IHL's AI/ML research (16% higher sales growth, 134% higher profit growth in 2024) helps explain why that's realistic Retailers already using AI/ML in demand chain operations are 81 times more likely to have adopted headless commerce, the architecture behind Tapestry's new in-Gemini checkout (IHL Group) Inventory distortion, the combined cost of stockouts and overstocks, runs retailers $1.7 trillion a year worldwide, or 6.2% of global retail sales (2026 IHL Group research) 01:11 - Deep dive begins: checkout becomes the place retailers compete to see 01:44 - Scandit's Self-Checkout Loss Prevention and the 75%+ recovery claim 02:11 - The SCO tax: IHL's 30-60% shrink research and the 374% ROI figure 02:37 - Diebold Nixdorf modernizes kiosks at Dave & Buster's 03:01 - Eagle Stop, Good 2 Go and MotoMart roll out self-checkout 03:26 - Why MotoMart is capping its pilot at 10% of locations 03:47 - Williams-Sonoma's Olive and the nine-times revenue lift 04:12 - IHL's AI/ML sales and profit growth data 04:36 - Tapestry brings Coach and Kate Spade into Google Gemini 05:00 - Headless commerce and IHL's 81-times adoption stat 05:23 - Deep dive close: the technology already exists 05:48 - Lightning round begins: SKU proliferation and the $1.7 trillion inventory distortion problem 06:18 - Walmart's tap-to-pay rollout and Amazon's Qualcomm AI chip deal 06:45 - Instacart's Clementine and Shipt's Ask Shipt 07:14 - Coca-Cola's Perfect Basket AI in Malaysia 07:44 - Costco, Walmart and Wakefern expand delivery partnerships 08:10 - Skechers builds a new automated logistics center in Belgium 08:33 - Philippine Seven Corporation and SynergySuite's labor scheduling win

  5. Sep 11

    Coca Cola Secret to Growth

    Coca-Cola just posted a 17-year sales high after gathering 25 million consumer data points through its FIFA World Cup and America 250 campaigns, and it is not the only retailer proving that personalization pays. This week on Retail Reality Check, host Claire breaks down five real personalization and fulfillment deployments from Coca-Cola, JD Sports, Popeyes UK, Boscov's and Williams-Sonoma, all backed by IHL Group's latest retail technology research. The episode covers why 58% of retailers now rank personalization as their top technology priority, the highest that ranking has been in seven of the last nine years, and what that means for AI adoption, customer data unification and loyalty program investment. Listeners will hear specific, sourced performance numbers, including conversion and average order value lifts from AI-driven personalization, fulfillment reliability benchmarks, and the $9.2 trillion global opportunity IHL projects for AI in retail through the end of the decade. This is a solo-hosted weekly roundup brought to you by IHL Group, a retail technology research firm. Claire closes the main segment with a fast lightning round covering eleven additional retail technology stories, from AI on the factory floor to electronic shelf labels to delivery marketplace expansion. Why 58% of retailers now rank personalization as their #1 technology priority, the highest ranking in 7 of the last 9 yearsHow Coca-Cola turned 25 million first-party data points into a 17-year sales highWhy AI-driven personalization engines lift conversion 3% to 7% and average order value 5% to 12%Why 68% of retailers cite fulfillment staffing as their top unified commerce challenge, and how Boscov's is addressing it with Manhattan AssociatesHow Williams-Sonoma's Olive AI assistant drove a 620% increase in associated revenue and personalized visits worth 9x the averageWhy IHL projects a $9.2 trillion global opportunity for AI in retail through the end of the decadeEleven additional retail technology stories in the week's lightning round, from GE Appliances' AI-driven factory floor to Walgreens' expanding retail media networkRetail Reality Check is a weekly podcast on the latest technology installs in retail and consumer packaged goods, brought to you by IHL Group. Hosted by Claire, each episode distills the week's most significant retail technology news alongside research-backed commentary from IHL's analyst team. This episode has no guest; it is a solo-hosted news roundup. 00:57 - Deep dive begins: Coca-Cola's FIFA World Cup data flywheel and 17-year sales high 01:57 - JD Sports and HyperFinity's in-store personalization engine 02:56 - Popeyes UK launches its first loyalty program, Popeyes Rewards 03:21 - Boscov's and Manhattan Associates modernize fulfillment across 51 stores 04:07 - Williams-Sonoma's Olive AI assistant and its revenue impact 04:59 - The throughline: personalization only pays off with unified, clean customer data 05:21 - Lightning round begins: Your Retail Coach, GE Appliances, Boot Barn, Solum 06:25 - Anora's forecasting upgrade and Rainbow's store digital twin with Hanshow 06:52 - DoorDash's marketplace expansion and Klarna's Rare Carat financing deal 07:18 - Target's AI-powered wish lists and Taco Bell franchisee's Oscar AI rollout 07:47 - Walgreens' retail media expansion, closing question, and sign-off

  6. Sep 10

    SPEND SMART - How Smart Tech and AI are Closing the Inventory Visibility Gap for Specialty Retailers

    Spend Smart: Closing Retail's Inventory Gap Greg Buzek of IHL Group breaks down new research on AI and inventory visibility in specialty retail, cosmetics, and mass merchant chains under $1 billion in sales. He opens with a read on inflation, tariffs, and the widening K-shaped consumer economy before digging into the study.Lee Holman of IHL and Mike Duncan of Epicor, the episode's research sponsor, join Greg to explain why a single data lake is the top predictor of profit growth and what retailers must fix before scaling AI in stores. Key takeaways: - Retailers with a single data lake for inventory hit 44% profit growth. Zero profit laggards had one. - Early AI adopters project 85% higher profit growth and 87% faster store IT growth for 2026. - Sales winners get 66% of revenue outside the store. Laggards get just 42%. - Data unification comes first, then systems integration, then AI automation, in that order. 3:00 - Truflation vs. government inflation data 6:00 - Corporate profit growth outpaces wage growth 7:00 - The real bubble is college education, not AI 9:00 - Two-thirds of consumers live paycheck to paycheck 13:00 - AI gains still concentrated in large retailers 14:00 - Spend Smart study: key findings introduced 17:00 - Sales winners vs. laggards by revenue channel 18:00 - Epicor's Mike Duncan on AI and ERP 22:00 - Early adopters project 85% higher profit growth 24:00 - Single data lake separates winners from laggards 27:00 - Three phases of AI investment 32:00 - Tech profile of tomorrow's retail winner 34:00 - Loss prevention and the $1.7T inventory gap 36:00 - Four levels of AI adoption explained 41:00 - Live Q&A begins 52:00 - Clean data as the true AI prerequisite Guests Lee Holman, IHL Group Mike Duncan, Epicor (research sponsor) Host:Greg Buzek, President, IHL Group Download slides and research here: https://www.ihlservices.com/product-category/research-papers-webinars/

  7. Sep 5

    The Data Secret Beyond the AI Data Boom

    Sixty-three percent to ninety-five percent. That is Walmart's inventory accuracy after RFID, and it is the number this week's biggest retail tech stories keep circling back to. On this episode of The Retail Reality Check, host Claire breaks down why Boscov's, H&M, and Sainsbury's are all racing to fix their inventory data with RFID, why David's Bridal turned to AI-based fraud detection instead of blocking legitimate brides, and why Amazon just committed $5.3 billion to Saudi Arabia cloud infrastructure that has nothing to do with barcodes at all. The throughline connecting all three stories, and the deeper research behind them, is that every layer of retail AI (demand forecasting, computer vision, automated replenishment, fraud detection) depends on trustworthy data or trustworthy infrastructure underneath it. Drawing on IHL Group's 2026 Inventory Distortion Study, IHL's Shelf Intelligence Report, and IHL's shrink and AI resilience research, Claire shows why RFID adoption has become the largest performance differential IHL has recorded in two decades, and why retailers investing in that foundation now are following the same path Walmart and Target already proved out. The episode closes with a fast lightning round covering eleven more stories, from Starbucks' Gen Z cold-drink strategy to trivago's enterprise AI copilot, plus a pointed finding from IHL's own 2026 Price, Promotion and Markdown Optimization Study: asking a vendor "do you have AI" no longer tells you anything useful. 00:00 - Walmart's 63% to 95% RFID accuracy jump, and this week's theme 00:36 - Webinar callout: IHL and Epicor's "Spend Smart" session, Thursday, September 10th at 11am Eastern 01:11 - This week's theme: three RFID stories that are really one story 01:44 - Sainsbury's RFID rollout across 400 UK stores with Checkpoint Systems and ItemOptix 02:19 - IHL's 2026 Inventory Distortion Study: the 16x RFID adoption gap 02:52 - IHL's Shelf Intelligence Report and why apparel is a standout RFID category 03:25 - Walmart and Target's proven RFID accuracy gains, and David's Bridal's fraud detection story begins 03:51 - IHL's shrink research: $142 billion in annual retail theft 04:16 - Amazon's $5.3 billion Saudi Arabia cloud region and AI infrastructure bet 04:47 - The unifying theme: trustworthy data and infrastructure underneath every AI layer 05:12 - Lightning round begins: IHL's pricing study finding on "do you have AI" 05:36 - Starbucks and Gen Z's cold-drink shift 06:09 - JYSK's SAP modernization on IBM Power Virtual Server 06:42 - Home Depot's Magic Apron, Simon Media Network, and 3M's Ask 3M assistant 07:15 - Community Coffee and Dollar General's RELEX Solutions deployments 07:45 - Marks & Spencer's CattleEye dairy monitoring and Notino's IBM Planning Analytics overhaul 08:14 - trivago Copilot's adoption numbers and World Market's Instacart partnership 08:44 - Closing question and where to find more research IHL Group Research: IHL Group's 2026 Inventory Distortion Study - source of the 16x RFID adoption gap and 291% projected deployment growth IHL's Shelf Intelligence Report - handheld RFID reader effectiveness and apparel category performance IHL Group's 2026 Price, Promotion and Markdown Optimization Study - the "do you have AI" finding IHL's shrink research - the $142 billion annual retail theft figure and the 51% AI-adoption stat for loss prevention IHL's AI resilience research - the infrastructure-control framework applied to Amazon's cloud investment 40+ additional stories and free white papers available at ihlservices.com Live Event: "Spend Smart: How Smart Technology and AI Are Closing the Inventory Visibility Gap" - IHL Group and Epicor webinar, Thursday, September 10th at 11am Eastern https://www.ihlservices.com/spend-smart-how-smart-technology-and-ai-are-closing-the-inventory-visibility-gap-in-specialty-stores/

  8. Sep 1

    Your Inventory Data is Lying to You

    Retail is losing well over a trillion dollars a year to bad inventory data, and this week's episode of The Retail Reality Check puts an exact price tag on every piece of it. Host Claire walks through IHL Group's own research showing $690.9 billion lost annually to out-of-stocks and $379 billion lost to theft and shrink, then explains why the price optimization software market is racing from $4.1 billion to $7.7 billion by 2030 as retailers scramble to fix what forecasting alone can't. This isn't just a problem episode. Two retailers already closing the gap get the spotlight: Sandman Group, a Baltic electronics retailer that cut inventory 11% and grew turnover 16% with RELEX before expanding into automated pricing and root-cause detection, and Amart Furniture, Australia's leading furniture retailer, which is replacing legacy planning tools with RELEX's AI-native forecasting across 66 stores and four distribution centers. From there, a fast-moving lightning round covers twelve more retail tech stories, from Burger King UK's pricing rollout to Walmart's 3D-printed stores. Brought to you by IHL Group, The Retail Reality Check is a weekly breakdown of the technology installs actually shaping retail and consumer packaged goods, grounded in IHL's own research rather than vendor marketing. 01:06 - Setting up the week's theme: the trillion-dollar inventory data problem 01:29 - Deep dive: out-of-stocks cost retail $690.9 billion a year 01:52 - The RFID adoption gap between Sales Winners and laggards 02:21 - Deep dive: theft and shrink cost retailers $379 billion worldwide 02:45 - Computer vision ROI and shrink as an EBITDA lever0 3:08 - Deep dive: the price optimization software market nearly doubles by 2030 03:32 - AI and machine learning performance gains 03:54 - Case study: Sandman Group's results with RELEX 04:17 - The research behind root-cause detection 04:39 - Case study: Amart Furniture's forecasting overhaul with RELEX 05:33 - Lightning round begins 05:55 - Where retail tech investments impact margins, and Burger King UK's Openr rollout 06:31 - Officeworks activates Snapchat advertising through Zitcha 06:52 - Walmart's 3D-printed stores and Little Caesars' autonomous delivery 07:20 - Kimberly-Clark's AI manufacturing agents and Amazon's drone expansion 07:48 - ShopRite's Caper Carts and Henkel's agentic AI research tool 08:14 - Schreiber Foods' AI deployment and Walmart/Sam's Club tap-to-pay 08:41 - Kroger's Bitcoin gift card expansion and the closing question 09:06 - Where to find more research and sign-off IHL Group Research (all sourced directly in this episode): The 2026 Inventory Distortion Study — https://www.ihlservices.com/product/inventory-distortion-study-2026/ How Top Retailers Are Winning on Shrink — https://www.ihlservices.com/product/top-retailers-winning-on-shrink/ Intelligent Commerce: Integrating AI, Analytics and Unified Systems — https://www.ihlservices.com/product/intelligent-commerce-integrating-ai-analytics-and-unified-systems/ Closing the Execution Gap — https://www.ihlservices.com/product/closing-the-execution-gap/ Adapt or Be Outpaced: Tech Imperative for Retail's Midmarket — https://www.ihlservices.com/product/adapt-or-be-outpaced-tech-imperative-for-retails-midmarket/ Webinar Replay: AI Reality Check: What Retailers Need to Get Right Before Scaling AI — https://www.ihlservices.com/ai-reality-check-what-retailers-need-to-get-right-before-scaling-ai/?utm_source=connection2&utm_medium=email In This Episode, You'll Discover:Episode TimestampsResources Mentioned in This Episode

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4.5
out of 5
2 Ratings

About

The Retail Reality Check is a podcast from IHL Group that looks at the news for technology installs as well as other interesting research affecting retail, hospitality and consumer goods industries.

Information

  • Creator
    IHL Group
  • Years Active
    2025 - 2026
  • Episodes
    58
  • Rating
    Clean
  • Copyright
    © IHL Group
  • Show Website
    Retail's Reality Check