The Lift: Executive Leadership for Organizational Change

Ben Brooks

For CEOs and senior executives, and the leaders they're counting on to make change happen. Host Ben Brooks is himself a CEO, working with other CEOs and their executive teams after a career as an SVP of HR, a management consultant, and an executive coach. Each week, he brings his own experience and a network of accomplished leaders. You challenge your team, your peers, your board. But who challenges you? Very few people feel safe bringing bad news to a senior executive, or telling one they're wrong. So the best ones go find that challenge somewhere else. That's what this is. The Lift is a weekly show about leadership and organizational change, and what jams up executives trying to drive the performance expected of them: why the obviously right thing is so maddeningly hard to get an organization to actually do, and how to get it moving. Knowing what to do is rarely the problem. What gets in the way is the how, and the why it isn't happening: the politics, the emotions, the past, the misalignment, the fear, the sheer complexity of changing something this big. The Lift is a conversation, and the issues we take on come from the executives we work with every day. Real things real leaders have not figured out yet. How to drive real accountability without damaging the relationship. How to get more conflict into the room, not less. How to get your leaders upgrading talent before they're forced to. How to stay committed to a vision that will take years. Why your managers are worse than your engagement scores say. You probably don't have time for another conference or three-day program, and you know how those go: you come back fired up, and three weeks later, nothing has changed. This is thirty minutes a week, on a commute or between meetings. A habit, not an event. The focus of change is the organization. The agent of change is you. Listen for yourself first, then share it with your team.

  1. Sep 29

    It's all about management, baby: The unglamorous skill that determines everything else

    Ben Brooks usually asks the questions. This week, he's the guest, and The Lift's Executive Producer, Steph Colbourn, takes the host chair to dig into the nitty-gritty of management. Leadership gets the TED Talks while management gets the eye rolls. But here's the inconvenient truth: 70% of the employee experience is determined by one thing - the quality of their manager. Problem is, we've been talking around management for years.  Topic Highlights: – The Pilot Six: Ben’s framework to define what good management actually looks like  – Why “getting promoted to manager” is too often Latin for “I'll make more money” but no one tells you about what you're actually signing up for – The story behind the employee who stuffed papers between the keys of Ben's keyboard just to get his attention  – What Ben's own 360 feedback revealed about where he's still a mediocre manager (and what he's doing about it)  Guest Bio: Ben Brooks is a leadership strategist, career innovator, executive coach, founder of PILOT, and host of The Lift. He loves traveling, making new friends, and of course, his dog, Jetson.  Episode Links: The Lift PILOT Connect with Us: theliftpod.com Let’s stay in touch Subscribe to The Lift Find Ben online: LinkedIn | Instagram See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  2. Sep 8

    How to navigate conflict at work: Harvard Business Review’s Amy Gallo on leaning into hard conversations

    When was the last time someone on your team told you something you didn't want to hear? If you have to think about it, you have your answer. Too many leaders have spent their entire careers avoiding conflict, and now they're running teams where nobody tells them anything useful, nothing real gets decided, and everyone is very, very pleasant about it. According to Amy Gallo, this isn't harmony – it's dysfunction with better manners. This is one of our favorite episodes from earlier this year. It originally aired on May 19, 2026. Topic Highlights: – Why the cost of staying silent is almost always higher than the cost of speaking up – The "eight-lane highway to harmony" metaphor about conflict avoidance – How AI is quietly making us worse at disagreeing with real humans – The important difference between being liked and being respected – The practice of "conversational receptivity" Guest Bio: Amy Gallo is an expert on workplace conflict and feedback, a contributing editor at Harvard Business Review, and the author of Getting Along: How to Work with Anyone (Even Difficult People). Episode Links: Getting Along: How to Work with Anyone (Even Difficult People) Radical Candor The Five Dysfunctions of a Team Conflict at Work: How to Have the Hard Conversation You’ve Been Avoiding Connect with Us: theliftpod.com Let’s stay in touch Subscribe to The Lift Find Ben online: LinkedIn | Instagram See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

5
out of 5
33 Ratings

About

For CEOs and senior executives, and the leaders they're counting on to make change happen. Host Ben Brooks is himself a CEO, working with other CEOs and their executive teams after a career as an SVP of HR, a management consultant, and an executive coach. Each week, he brings his own experience and a network of accomplished leaders. You challenge your team, your peers, your board. But who challenges you? Very few people feel safe bringing bad news to a senior executive, or telling one they're wrong. So the best ones go find that challenge somewhere else. That's what this is. The Lift is a weekly show about leadership and organizational change, and what jams up executives trying to drive the performance expected of them: why the obviously right thing is so maddeningly hard to get an organization to actually do, and how to get it moving. Knowing what to do is rarely the problem. What gets in the way is the how, and the why it isn't happening: the politics, the emotions, the past, the misalignment, the fear, the sheer complexity of changing something this big. The Lift is a conversation, and the issues we take on come from the executives we work with every day. Real things real leaders have not figured out yet. How to drive real accountability without damaging the relationship. How to get more conflict into the room, not less. How to get your leaders upgrading talent before they're forced to. How to stay committed to a vision that will take years. Why your managers are worse than your engagement scores say. You probably don't have time for another conference or three-day program, and you know how those go: you come back fired up, and three weeks later, nothing has changed. This is thirty minutes a week, on a commute or between meetings. A habit, not an event. The focus of change is the organization. The agent of change is you. Listen for yourself first, then share it with your team.

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