ITS The Guardians Podcast

Henry Dul

Conversations on Protecting South Africa's Retirement Future. A new podcast by Independent Trustee Services (ITS), exploring the real stories and governance challenges shaping the retirement fund landscape.

Episodes

  1. Mar 10

    Episode 6: Retirement Benefit Counselling

    Retirement decisions are often complex – and sometimes irreversible. So how can members make confident choices when leaving a fund or entering retirement?   In this episode of The Guardians, Manuela da Silva and Lungile Sebotsane explore the role of retirement benefit counselling in helping members understand their options and make informed decisions. They discuss why counselling is becoming increasingly important in today's retirement landscape, how clear guidance can empower members to plan smarter and why effective communication can reduce confusion and complaints.   The conversation also looks at practical ways funds can implement counselling programmes that support members while strengthening overall governance.   When members understand their options, they are better equipped to protect their financial future.   Learn more about independent governance and retirement fund oversight: www.independenttrusteeservices.co.za

    38 min

  2. Feb 13

    Episode 5: Umbrella Funds

    Umbrella funds continue to grow in popularity across South Africa's retirement landscape – offering cost efficiencies and simplified administration for employers. But does consolidation come at the expense of oversight? In this episode of The Guardians, we unpack the benefits, risks and governance realities of umbrella fund structures. We explore why umbrella arrangements can reduce administrative burden, why member representation remains critical and why strong, independent oversight is just as essential in pooled structures as it is in standalone funds. Governance is never "one size fits all." The question isn't whether umbrella funds work – it's whether they are governed well. For more insights on independent governance and retirement fund oversight, visit: 🌐 www.independenttrusteeservices.co.za

    34 min

  3. Jan 20

    Episode 4: Fund Governance New Year's Resolutions

    Every new year brings another opportunity to strengthen fund governance.   In this episode of The Guardians, Pieter Cronjé (ITS Senior Consultant) sits down with Elizabeth Randles (Principal Officer, Independent Trustee Services) to discuss how trustees and employers can set meaningful governance resolutions that drive real accountability throughout the year.   Together, they talk us through: • The most common governance blind spots uncovered in 2024 • How to build independence and compliance into everyday decision-making • Practical steps to turn lessons into leadership   🎧 The Guardians – Conversations on Protecting South Africa's Retirement Future is a podcast by Independent Trustee Services, showcasing insights and expertise from the people shaping the country's retirement landscape.   Listen now and start the year with stronger governance.   🌐 www.independenttrusteeservices.co.za

    24 min

  4. 12/17/2025

    Episode 3: Independence Matters

    In this episode of The Guardians, host Lungile Sebotsane is joined by Henry Dul, CEO of Independent Trustee Services, for a focused conversation on why independence is the cornerstone of trustworthy retirement fund governance. Drawing on decades of experience in financial services and fund oversight, Henry unpacks how conflicts of interest arise, why they often go unnoticed, and the very real risks they pose to members' savings. The discussion explores what true independence looks like in practice – from trustee appointments and service provider oversight to governance structures that prioritise accountability over convenience. This episode is essential listening for trustees, principal officers, HR and finance leaders who want to strengthen governance, rebuild trust, and protect members' futures through independent decision-making. 🔗 For more insights on independent governance, visit www.independenttrusteeservices.co.za

    27 min

  5. 11/21/2025

    Episode 2: Risk: Things To Look After

    In this episode of The Guardians, governance specialists Sunash Naidoo and Nombongo Xhego unpack one of the most critical aspects of retirement fund management: risk – what it looks like, how it emerges and what trustees need to watch for long before it becomes a governance failure.   With extensive experience supporting retirement funds across South Africa, they break down the practical realities of risk in the sector, including: The top risks most trustees underestimate Red flags that signal deeper governance or operational issues How independence strengthens risk oversight Steps trustees and principal officers can take to protect member benefits Why early detection matters more than ever in today's regulatory landscape   This episode offers clear, applicable guidance for trustees, principal officers, employers and anyone involved in governance and oversight of retirement funds.   🔗 For more insights, visit: www.independenttrusteeservices.co.za

    29 min

  6. 11/05/2025

    Episode 1: Governance is Serious Business

    When governance fails, people pay the price – and when it works, it safeguards their future. In this inaugural episode of The Guardians, Henry Dul, CEO of Independent Trustee Services, joins Dr Johan Esterhuizen, lead partner in Shepstone & Wylie's Pension Law and Employee Benefits team, to unpack what "governance" truly means in South Africa's retirement fund landscape. Together, they explore why independence is the cornerstone of accountability, how proactive oversight protects member savings and the lessons the industry must learn from recent fund failures. For more insights on independent governance and retirement fund integrity, visit www.independenttrusteeservices.co.za.

    32 min
  • 6 Episodes

About

Conversations on Protecting South Africa's Retirement Future. A new podcast by Independent Trustee Services (ITS), exploring the real stories and governance challenges shaping the retirement fund landscape.

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