The TCM Teach Podcast

Matthew Sabey Smith

The TCM Teach Podcast is designed specifically to help acupuncturists and chinese medicine herbalists to build thriving, sustainable businesses. The TCM Teach is created and hosted by practitioner, professor and business entrepreneur Matthew Sabey Smith, DACM, MSOM, Dipl.Ac., LAc. Thank for listening!

  1. 3d ago

    Episode 53: Subscription Herbal Boxes: Build Recurring Revenue for Your Practice

    Patreon: https://www.patreon.com/cw/theTCMTeach Summary Matthew Sabey Smith explains how acupuncturists and herbalists can use subscription boxes or care packages to create predictable monthly revenue. He covers patients vs. clients, box contents, pricing, platforms, engagement, marketing, operations and a five-step launch plan. He reminds listeners to check their state's rules and business structure with an attorney or accountant first.   Chapters 0:00 Intro: predictable revenue from subscriptions 1:00 Disclaimer and the Practitioner Hub on Patreon 1:57 Why subscription models work for herbal practices 2:53 Patients vs. clients: chronic maintenance vs. "nice to have" 5:20 Business structure and legal considerations 5:48 Choosing what goes in the box 9:10 Pricing and frequency options 10:37 Platforms for managing subscriptions 12:05 Keeping subscribers engaged long term 13:35 Marketing your subscription offer 15:02 Operational considerations: fulfillment and compliance 16:28 Tracking churn and managing customization 17:55 Five steps to implement 19:53 Reflection question: who are your first 5–10 subscribers? 20:22 Closing thoughts and next episode preview Key takeaways A subscription turns a one-time sale into an ongoing relationship. Patient formulas need to be in the treatment plan. "Nice to have" boxes are a retail model. Start with one or two evergreen or seasonal boxes. Simple is easier to manage and market. Price with a modest discount or added value. Make billing, pause and cancellation policies clear. Choose a platform that automates billing and syncs inventory. Shopify, WooCommerce and ThriveCart (a one-time fee) are examples, and he isn't sponsored by any of them. Launch first to existing clients through your email list and word of mouth. Run ads later. Plan fulfillment and compliance before launch. Third-party fulfillment is an option. Track churn and find out why people cancel. Keep engagement up with birthdays, themes and seasonal swaps. Subscriptions are only sustainable if the operations behind them are. Implementation steps Choose one or two products for your first box. Set frequency, pricing and a cancellation policy. Set up subscription functionality on your store platform. Soft launch to current clients and ask for their feedback. Track churn and refine your offer.

  2. Oct 27

    Episode 52: Seasonal Herbal Marketing: Aligning With Chinese Medicine Cycles

    Patreon: https://www.patreon.com/cw/theTCMTeach Summary Matthew Sabey Smith, a licensed acupuncturist and herbalist, explains how practitioners and herbal businesses can align marketing with Chinese medicine's five-element seasonal cycle. He shares practical ways to plan content, promotions, and inventory while keeping seasonal messaging clinically relevant, authentic, and educational.   Key  topics Why seasonal marketing is grounded in Chinese medicine rather than a passing retail trend, and how it can distinguish a practice from generic wellness messaging. The five-element seasonal map: spring/wood and liver; summer/fire and heart; late summer/earth and spleen; fall/metal and lung; winter/water and kidney. How to build a repeatable annual calendar for content, products, newsletters, and clinic themes. Planning seasonal transitions two to four weeks ahead, batching content, and building awareness before a promotion or launch. Featuring one or two formulas per season, pairing them with educational content, and avoiding unsupported or overbroad claims. Keeping seasonal campaigns authentic and clinically meaningful instead of forcing a theme or chasing trends. Why company voice and mission should guide messaging, and why personal or polarizing views can confuse a brand. Coordinating promotion with inventory, reviewing sales data, and adjusting products from one seasonal cycle to the next. Practical implementation checklist: map the five elements, choose featured products, prepare content, check stock, and audit results. Takeaways "Patients are going to intuitively respond to seasonal messaging because it reflects something real." "Everything is about balancing." "You already have like this built-in calendar that revolves around the medicine that you're practicing or the products you're creating." "Plan seasonal transition points, like two to four weeks in advance so that your content and inventory are ready." "You don't try to promote everything all at once." "The transitions between the seasons are some of the most valuable marketing windows." "Am I choosing seasonal themes because they're clinically meaningful or just because they're visually appealing?" "Your personal voice is not always the voice of your company." "Seasonal marketing and inventory planning is going to work best when they're built together." "Our marketing will feel less like selling and more like teaching." Key  Frameworks Five-element seasonal cycle: spring/wood, summer/fire, late summer/earth, fall/metal, winter/water Seasonal marketing implementation checklist: map the calendar, select featured formulas or products, batch content two to four weeks ahead, coordinate inventory, review results Action  Items Map the five-element seasonal framework onto your marketing calendar. Choose one or two formulas or products to feature in the upcoming season. Batch-create seasonal content two to four weeks before each seasonal transition. Coordinate each promotion with available inventory and forecast stock needs. Review marketing and sales results after each season, then use the findings to plan the next cycle. Check with appropriate licensed legal and accounting professionals about your business structure, scope, and sales activities. Sound bites "Everything is about balancing." "We are here to educate our patients." "What worked? What didn't?" Chapters 00:00 Seasonal marketing through a Chinese medicine lens 02:23 Why seasonal messaging feels authentic, not trendy 05:09 Business structure, scope, and getting professional advice 06:02 Map the five elements to the seasons 08:59 Build a seasonal content and promotion calendar 10:26 Feature formulas with useful seasonal education 13:34 Promote launches before the season arrives 15:59 Keep seasonal campaigns relevant and avoid gimmicks 20:53 Match promotions with inventory and sales data 22:16 A five-step implementation plan and next episode

  3. Oct 13

    Episode 50: How to Prescribe Safely While Running a Business

    The TCM Teach Patreon: https://www.patreon.com/cw/theTCMTeach   Summary This episode explores how acupuncturists and herbalists can grow their practices safely and ethically, focusing on prescribing herbs, managing legal scope, and maintaining patient safety while expanding business opportunities.   Key  topics Prescribing safely while running a business Maintaining scope of practice and legal compliance Interaction screening and patient safety Documentation and record keeping for liability protection Building referral networks and collaborative care Managing herbal product quality and liability Avoiding financial motivation in clinical decisions Creating safety checklists and workflows Expanding product lines within legal boundaries   Sound  bites   "Safety protects both your reputation and your business" "Always ask about current medications and supplements" "Document interaction screening for patient safety"   Chapters 00:00 Introduction to safe herbal practice and business growth 02:00 Why safety and business growth are aligned 03:22 Importance of scope of practice and legal compliance 05:18 Understanding insurance coverage for herbal products 09:03 Checking for drug interactions and screening systems 14:43 Documentation and record keeping for safety and liability 17:37 Avoiding financial motivation and upselling ethically 21:21 Building referral networks and collaborative relationships 22:29 Creating safety habits and workflows for practice safety 23:29 Resources for ongoing education and practice improvement

  4. Sep 30

    Episode 48: Marketing Herbs Without Making Illegal Claims

    The TCM Teach Patreon: https://www.patreon.com/cw/theTCMTeach   Summary   This episode explores how herbal practitioners can navigate the complex landscape of marketing herbs legally and ethically. It covers the differences between structure-function claims and disease claims, and offers practical tips to stay compliant while promoting your practice. Key  topics   Differences between structure-function and disease claims Legal risks of making unapproved claims How to craft compliant marketing language The importance of regular review of marketing materials Building a compliant testimonial strategy Takeaways   Always avoid making disease treatment or cure claims. Use supportive language like 'supports healthy digestion' instead of 'cures' or 'treats'. Regularly review your marketing content for compliance. Consult an attorney for legal questions about claims. Maintain consistency in your messaging to stay compliant. Sound bites   "Compliant marketing is about fitting into a legal way to explain things" "Avoid saying you cure or treat specific conditions" "A great testimonial builds trust through authenticity" Chapters   00:00 Introduction to Herbal Marketing and Legal Boundaries 01:53 Understanding FDA and FTC Regulations 04:11 Difference Between Structure-Function and Disease Claims 06:56 Common Illegal Claims Practitioners Make 10:09 How to Phrase Claims Safely 13:08 Building a Compliance Review Habit 16:01 Next Steps for Legal Marketing Practices 18:10 Resources and Final Tips

About

The TCM Teach Podcast is designed specifically to help acupuncturists and chinese medicine herbalists to build thriving, sustainable businesses. The TCM Teach is created and hosted by practitioner, professor and business entrepreneur Matthew Sabey Smith, DACM, MSOM, Dipl.Ac., LAc. Thank for listening!