The Travel Agent Guide

Byrd Bergeron and Haley DeCarlo
  • 5.0 (14)
  • MARKETING
  • UPDATED DAILY

The Travel Agent Guide is a podcast created for travel advisors at every stage of their journey. Each episode shares practical tips, real-world experiences, and honest conversations about building a successful travel advisor business—from client boundaries and workflows to marketing, growth, and sustainability. Whether you’re new to the industry or looking to refine how you work, this podcast is here to help you work smarter, feel more confident, and grow with intention.

  1. 4D AGO

    Niche Hard. Sell Harder : How Specializing Changes Everything in Travel Sales featuring Cameron DeJong

    What happens when a travel advisor stops trying to sell everythin and starts becoming known for one thing?  In this episode of The Travel Agent Guide Podcast, we sit down with Cam to talk about the power of niching down, building authority, and how specializing completely transformed his business. From leaving a 20+ year career in sales and marketing to becoming one of the top sellers in his niche, Cam shares the mindset, systems, and strategies that helped him stand out in a crowded industry. We dive into:  ✨ Why most advisors are afraid to choose a niche  ✨ How specialization changes your messaging and sales conversations  ✨ The difference between being “another advisor” vs becoming the expert  ✨ Why relationships and client experience matter more than just price  ✨ The systems, playbooks, and processes that helped scale his business  ✨ How confidence and competence can completely change your close rate If you’ve ever wondered whether niching down could actually grow your travel business faster — this episode is for you. 🎧 #TheTravelAgentGuide #TravelAdvisor #TravelBusiness #TravelAgentTips  #EntrepreneurMindset #TravelPodcast #NicheMarketing

    44 min

  2. APR 29

    What If You Could Double Your Sales… Without Doubling Your Hours?

    🎙️ New Episode: What If You Could Double Your Sales Without Doubling Your Hours Most travel agents think growth means working more—but this episode challenges that. They break down how every task you do falls into a different “bucket.” Some are $20/hour tasks, others are $200/hour tasks—and if you’re doing everything yourself, you’re slowing down your own growth. The real shift happens when you start letting go of repeatable work and focus on what actually drives revenue. It starts simple: track your day. If you’re doing the same task over and over, it can be taught, documented, and handed off. That’s how you free up time—not by working harder, but by working smarter and building systems around what you do. And the result? More time for sales, faster responses, and the ability to grow without burning out. Sometimes the biggest shift isn’t doing more—it’s deciding what to stop doing. Follow us on social media to stay updated: 📲  YouTube: https://bit.ly/4c6QyGn Spotify: https://open.spotify.com/show/5K53T5NZLJquHPqp7n9cqc Apple Podcast: https://bit.ly/4dEqnYT Instagram: https://bit.ly/3OgmpeE Facebook: https://bit.ly/4mbwMgm #TheTravelAgentGuide #TravelAgentTips #TravelAdvisorLife #SalesStrategy #TravelBusiness

    45 min

  3. APR 29

    The Most Overlooked Call That Can Explode Your Business Growth

    Most travel agents think the job ends after the trip—but that’s the mistake, because the real growth doesn’t happen before the trip, it happens after. The simple “welcome home” call is where you understand what actually mattered to your client, what needs to be better next time, and what they want to do next, and when you skip it, you lose the relationship, but when you do it right, you create repeat clients, referrals, and your next booking. So are you ending the experience too early, or are you using the one moment most people ignore? This podcast is for you. Follow us to stay updated: 📲 YouTube: https://bit.ly/4c6QyGn Spotify: https://open.spotify.com/show/5K53T5NZLJquHPqp7n9cqc Apple Podcast: https://bit.ly/4dEqnYT Instagram: https://bit.ly/3OgmpeE Facebook: https://bit.ly/4mbwMgm #TheTravelAgentGuide #TravelAgentTips #TravelAdvisorLife #SalesStrategy #TravelBusiness

    40 min

  4. APR 27

    Turn Everyday Relationships Into Real Bookings

    What if your next client is already in your everyday life? In this episode, we talk to Monica Bowen, a travel advisor generating nearly $1M a year—mostly through referrals and her personal network. From her kids’ school community to social circles, she shares how she turned real relationships into consistent bookings—without being “salesy.” In this episode:• How to find your ideal client naturally• Turning school and community connections into leads• Building trust that drives referrals• Simple, organic ways to grow your network• Common mistakes to avoid If you’re struggling with leads, this episode will show you how to grow using what you already have. Follow our social media to stay updated: 📲 YouTube: ⁠https://bit.ly/4c6QyGn⁠ Spotify: ⁠https://bit.ly/4tg7L6e⁠ Apple Podcast: ⁠https://bit.ly/4dEqnYT⁠ Instagram: ⁠https://bit.ly/3OgmpeE ⁠Facebook: ⁠https://bit.ly/4mbwMgm⁠ #TheTravelAgentGuide #TravelAgentBusiness #TravelAgentTips #TravelAdvisorLife #TravelBusiness

    32 min

  5. APR 8

    Scaling your Business: 5 Data Points Every Travel Advisor Needs To Know

    5 Data Points That Will Change Your Business If you’re not tracking your numbers, you’re not growing—you’re guessing. In this episode, we break down the key metrics every travel agent should know: Next Follow-Up (CRM): Success is in the follow-up—how bad do you want the lead? Lead Sources & Notes: Know exactly where your business is coming from. Closed Lost Reasons: If they didn’t see your value, fix how you communicate it. Lead Count (YOY): No growth in leads = no growth in business Close Rate & Cycle: Track how many you close—and how fastTrack your numbers. Grow your business.  If you’re serious about growing your business, you need to listen to this episode. 🎧 Follow our social media to stay updated: 📲  YouTube: https://bit.ly/4tqDT72 Instagram: https://bit.ly/3OgmpeE Facebook: https://bit.ly/4mbwMgm Spotify: https://bit.ly/4tns0yB Apple Podcast: https://bit.ly/41bxAZ6 #TheTravelAgentGuide #TravelAgentLife #TravelBusiness #TravelAgentTips #GrowYourBusiness

    44 min

  6. APR 1

    How to Actually Use AI in Your Travel Business

    The Basics of AI Saving You Time on Itinerary Creation How are travel agents really using AI today—and how can it help you work faster without losing your personal touch? In this episode, we talk about how AI can support your business—from research, ideation, and narrowing down options, to using tools like AI Assist in Tern.  We also dive into whether you should be using AI before client consultations to come across more confident and prepared.We break down how much you can trust AI when doing research (and where you need to be careful), plus share key prompts you can use to design more unique and memorable trips—from experiences and dining to what clients should know before they travel. We also explore how AI can help with special client requests (like finding a specific perfume in Greece), polishing your itineraries with details like routes, transport costs, and free activities, and even handling challenging clients. We answer the big question—Is AI going to take your job?—and introduce simple AI agents like a financial planner or “chaos organizer” to help structure your workflow. Plus, how you can elevate your client experience by designing cover photos and creating playbooks for trips, including cruise details, itineraries, and onboard experiences. If you’re a travel agent looking to save time, stay organized, and create better trips—this episode is for you. #TheTravelAgentGuide #TravelAgentLife #AIForTravel #TravelBusiness #ItineraryPlanning

    36 min

  7. MAR 25

    How to Guarantee You Never Burn Out?

    Nearly half (46%) of travel advisors feel more overwhelmed this year, and around one-third (32%) report active burnout. Over half say their workload isn’t sustainable, mainly due to client demands and industry pressures. (Travel Age West) How do you know if you’re burnt out? Chronic exhaustion Loss of motivation Irritability Detachment Declining job performance Set boundaries with clients Only about half of agents feel comfortable doing this—but it’s essential. Cut back on touchpoints Don’t share personal phone numbers Limit itinerary revisions Set minimum budgets Set clear response time expectations Take care of yourself Take regular breaks Stay physically active Practice meditation Maintain healthy screen habits Invest in professional development Use available benefits Automate everything you can Use workflow templates Align processes (e.g., same final payment dates) Practice gratitude Writing down 3 positive things daily for 21 days can reduce stress and burnout—leading to less anxiety, better relationships, improved self-esteem, and even physical health benefits. #HowtoGuaranteeYouNeverBurnOut #TheTravelAgentGuide #Podcast

    55 min

  8. MAR 18

    5 Pre-Departure Checks You Should NEVER Skip!!

    Podcast Episode: The Ultimate Pre-Departure Checklist for Travel Advisors Ready to take your travel business to the next level? This week, we’re diving deep into pre-departure checks—the essential steps that every travel advisor needs to ensure their clients have a seamless, stress-free trip. From flights and transfers to hotels, tours, and special client requests, we break down every detail you shouldn’t skip. Learn how to set expectations with clients, implement a pre-departure team, and leverage checklists to save time while delivering an exceptional experience. Join us as Haley shares her journey of building a pre-departure system that transformed her business, and discover how to make your clients feel supported and cared for—even when things change last minute. Whether you’re a solo advisor or part of a team, this episode is packed with actionable strategies to make every trip flawless from start to finish. Key Takeaways: How to cross-check flights, transfers, and itineraries effectivelySetting realistic expectations with clients about changes and updatesHotel and tour confirmations that wow clients upon arrivalSpecial considerations for accessibility, mobility, and medical needsHow to structure your pre-departure and guest experience teamsIf you want your clients to feel confident and cared for—and reduce last-minute chaos—this is the episode for you. Listen now and start building your ultimate pre-departure system!

    28 min
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5
out of 5
14 Ratings

About

The Travel Agent Guide is a podcast created for travel advisors at every stage of their journey. Each episode shares practical tips, real-world experiences, and honest conversations about building a successful travel advisor business—from client boundaries and workflows to marketing, growth, and sustainability. Whether you’re new to the industry or looking to refine how you work, this podcast is here to help you work smarter, feel more confident, and grow with intention.

Information

  • Creator
    Byrd Bergeron and Haley DeCarlo
  • Years Active
    2K
  • Episodes
    18
  • Rating
    Explicit
  • Copyright
    © 2026 The Travel Agent Guide
  • Show Website
    The Travel Agent Guide

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