Reimagining Home Services

Reimagining Home Services
  • 5.0 (5)
  • Management

Brady Jolly and Scott Sharrock lead Jolly Plumbing Drains Heating & Air in northern Kentucky. They’re on a mission to take this family business and transform it into a $100 million company. Join them as they share their wins, struggles, and lessons learned as they reimagine home services.

  1. Big changes make or break company culture

    9h ago

    Big changes make or break company culture

    Brady Jolly and Scott Sharrock work hard every day on not just maintaining but elevating their company’s culture. But what happens to that culture when you undergo big changes? This episode of Reimagining Home Services goes into the ways they communicate what’s to come with employees and how they’ve learned from past mistakes. Want Brady and Scott to cover a topic of your choice? Leave a comment and let them know! Check out new episodes of Reimagining Home Services releasing the last three Mondays of every month. Hosts: Brady Jolly Scott Sharrock Produced by Third Rule Media

    24 min
  2. Episode 15 - The checks and balances in your org chart

    May 25

    Episode 15 - The checks and balances in your org chart

    What does your org chart look like? The more definition of roles within your company, the easier it is to help yourself succeed. Brady Jolly and Scott Sharrock share their evolving organizational structure and how they’ve found what works for them. Check out new episodes of Reimagining Home Services releasing the last three Mondays of every month. Hosts: Brady Jolly Scott Sharrock Produced by Third Rule Media

    34 min
  3. Episode 14 - How we started measuring our success

    May 18

    Episode 14 - How we started measuring our success

    Today, Jolly is a data-driven company. That wasn’t always the case, and Brady Jolly and Scott Sharrock will be the first to admit that change didn’t happen overnight. This week’s episode takes a closer look at what their company tracks and the real-world application of that information. Learn along with Brady and Scott as they build a $100 million company! Want Brady and Scott to cover a topic of your choice? Leave a comment and let them know! Check out new episodes of Reimagining Home Services releasing the last three Mondays of every month. Hosts: Brady Jolly Scott Sharrock Produced by Third Rule Media

    29 min
  4. Episode 13 - Our employees tell us what we're doing right (and wrong)

    May 11

    Episode 13 - Our employees tell us what we're doing right (and wrong)

    The results of Jolly’s employee engagement survey are in! This week’s episode covers survey results, Jolly’s top 10 strengths and bottom 10 areas for improvement, and the importance of incentivizing feedback. Once those results are in, it starts a year long process of tackling specific action items. Listen to Brady Jolly and Scott Sharrock’s thoughts on this important topic! Make sure to watch the episode video to see screenshots of their survey results. Want Brady and Scott to cover a topic of your choice? Leave a comment and let them know! Check out new episodes of Reimagining Home Services releasing the last three Mondays of every month. Hosts: Brady Jolly Scott Sharrock Produced by Third Rule Media

    29 min
  5. Episode 12 - The front line of any business

    Apr 27

    Episode 12 - The front line of any business

    Customer service starts the moment someone contacts your business. On this episode of Reimagining Home Services, Brady Jolly and Scott Sharrock talk about Jolly’s call center and dispatch teams. What’s the difference between these roles, and why did Jolly separate them? Listen in to find out! Want Brady and Scott to cover a topic of your choice? Leave a comment and let them know! Check out new episodes of Reimagining Home Services releasing the last three Mondays of every month. Hosts: Brady Jolly Scott Sharrock Produced by Third Rule Media

    39 min
  6. Episode 11 - The most profitable department in home services

    Apr 20

    Episode 11 - The most profitable department in home services

    This week’s episode is all about the most profitable (and the most challenging) department: drains. Brady Jolly and Scott Sharrock go over their love of sewer install, what makes marketing for drains so unique, and how they continue to use the power of data to make strategic decisions. Want Brady and Scott to cover a topic of your choice? Leave a comment and let them know! Check out new episodes of Reimagining Home Services releasing the last three Mondays of every month. Hosts: Brady Jolly Scott Sharrock Produced by Third Rule Media

    39 min
  7. Episode 10 - Launching a rebrand & a new acquisition

    Apr 13

    Episode 10 - Launching a rebrand & a new acquisition

    There’s some big changes coming to Jolly! In this episode of Reimagining Home Services, Brady Jolly and Scott Sharrock talk about the launch of their company’s rebrand and their recent acquisition of MadeWell Roofing & Exteriors. Check out the full episode to learn about why they took these steps, what those timelines looked like, and why the timing was just right to take the plunge. Watch the episode’s video to check out Jolly’s new look! Want Brady and Scott to cover a topic of your choice? Leave a comment and let them know! Check out new episodes of Reimagining Home Services releasing the last three Mondays of every month. Hosts: Brady Jolly Scott Sharrock Produced by Third Rule Media

    33 min
  8. Episode 9 - The power of Nexstar Network

    Mar 30

    Episode 9 - The power of Nexstar Network

    Have you heard of the Nexstar Network? With a network of over 600 companies across the country, Nexstar’s goal is to turn tradespeople into businesspeople. This week, Brady and Scott dive into the organization that they can’t imagine running their business without. Listen to hear about the unique way they got involved! Check out new episodes of Reimagining Home Services releasing the last three Mondays of every month. Rate, review, and follow along to keep up to date on the latest! Hosts: Brady Jolly Scott Sharrock Produced by Third Rule Media

    34 min
See All (16)

Ratings & Reviews

5
out of 5
5 Ratings

About

Brady Jolly and Scott Sharrock lead Jolly Plumbing Drains Heating & Air in northern Kentucky. They’re on a mission to take this family business and transform it into a $100 million company. Join them as they share their wins, struggles, and lessons learned as they reimagine home services.

Information

  • Creator
    Reimagining Home Services
  • Years Active
    2K
  • Episodes
    16
  • Rating
    Clean
  • Copyright
    © Reimagining Home Services
  • Show Website
    Reimagining Home Services

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