Some studies find that AI destroys jobs, some find no effect, and some find that it creates them. Gustavo de Souza of the Chicago Fed argues that AI has different labour market impacts in different occupations. To test this, he uses records of Brazilian firms, who can register their software with the government for 50 years of copyright protection. The register holds a near-complete record of the AI programs written in the country. Almost half of them are for office work, but 44% are for production, on farms, in factories and on building sites. He tells Tim Phillips about the scale and direction of those different effects of AI on employment. De Souza presented the research at STEG's sixth Annual Conference in Nairobi in January 2026. The research behind this episodede Souza, Gustavo. 2025. "AI in the Office and the Factory: Evidence from Administrative Software Registry Data." Working Paper 2025-11, Federal Reserve Bank of Chicago. Revised 2026. To cite this episodePhillips, Tim, and Gustavo de Souza. 2026. "AI in the office and the factory." Conversations on Transformation (podcast). About the guestGustavo de Souza is an Economist in the economic research department of the Federal Reserve Bank of Chicago. He holds a PhD in Economics from the University of Chicago. His research spans macroeconomics, labour economics, development and public finance. The views in his paper and in this episode are his own, and do not necessarily reflect those of the Federal Reserve Bank of Chicago or the Federal Reserve System. Research cited in this episodeAI as a prediction technology is the idea at the centre of de Souza's argument. Ajay Agrawal, Joshua Gans and Avi Goldfarb set it out in "Artificial Intelligence: The Ambiguous Labor Market Impact of Automating Prediction" (Journal of Economic Perspectives, 2019). AI uses large amounts of data to predict something: which post a social media user will click on, whether a bank transfer is fraud, or which word comes next in a sentence. If a worker's main task is to make predictions, AI can replace them. If a worker makes decisions with the help of predictions, AI can make them more productive. Studies that find AI reduces jobs include Michael Webb's "The Impact of Artificial Intelligence on the Labor Market" (2020), one of the first papers to measure which occupations are exposed to AI, and Xiang Hui, Oren Reshef and Luofeng Zhou's "The Short-Term Effects of Generative Artificial Intelligence on Employment: Evidence from an Online Labor Market" (Organization Science, 2024), which found that freelancers lost work after generative AI tools became available. Studies that find little or no effect include Anders Humlum and Emilie Vestergaard's "Still Waters, Rapid Currents: Early Labor Market Transformation under Generative AI" (NBER Working Paper 33777, 2025), first circulated as "Large Language Models, Small Labor Market Effects". It uses Danish data on workers who use AI chatbots, and finds no meaningful effect on earnings or hours. Daron Acemoglu, David Autor, Jonathon Hazell and Pascual Restrepo, in "Artificial Intelligence and Jobs: Evidence from Online Vacancies" (Journal of Labor Economics, 2022), found that firms that adopt AI hire fewer people for other roles, but found no effect on employment in occupations or industries as a whole. Studies that find AI increases jobs look at firms that adopt it. Menaka Hampole, Dimitris Papanikolaou, Lawrence Schmidt and Bryan Seegmiller, in "Artificial Intelligence and the Labor Market" (NBER Working Paper 33509, 2025), use resume data and find that at firms that adopt AI, productivity gains outweigh the jobs it displaces. Philippe Aghion and co-authors, in "How Different Uses of AI Shape Labor Demand: Evidence from France" (AEA Papers and Proceedings, 2025), find that the effect depends on how firms use AI. Tania Babina, Anastassia Fedyk, Alex He and James Hodson, in "Artificial Intelligence, Firm Growth, and Product Innovation" (Journal of Financial Economics, 2024), find that firms that invest in AI grow faster. Experiments with AI assistants often find that less experienced and less skilled workers gain the most. In "Generative AI at Work" (Quarterly Journal of Economics, 2025), Erik Brynjolfsson, Danielle Li and Lindsey Raymond studied customer support agents who were given an AI assistant. Productivity rose most for new and low-skilled agents. De Souza finds the same pattern in Brazilian factories. Brazil's software register is kept by the National Institute of Industrial Property (Instituto Nacional da Propriedade Industrial, INPI). A law of 1987 gave 50 years of copyright protection to software registered there. To register, a firm gives the name of the program, the names of its programmers, where it will be used, the methods and programming languages it uses, and a short description. The source code stays confidential. Registration is cheap and gives legal proof of ownership, so it has become standard practice. De Souza collected every registered program that uses AI and linked it to RAIS, Brazil's administrative records of all formal jobs, from 2003 to 2022. Brazil's informatics policy explains why the register exists. In 1984, the military government passed the National Informatics Policy to build a domestic computer industry, with restrictions on imports and support for local firms. Civilian rule returned in 1985, and the software law followed two years later. Today little software in Brazil is imported, so the register captures most of the software that Brazilian firms use. Manufacturing execution systems are the software that controls and tracks a production line: stock, output forecasts, workstations and quality. They account for nearly 40% of the AI programs for production in the register. One firm in the data, Techplus, has registered an industrial copilot: a chatbot with access to the manuals of a factory's machines, connected to live data from the production line, so that workers can ask it how to operate equipment and diagnose faults. The second most common use is quality control, in which computer vision checks products for defects as they leave the line. Measuring exposure to AI follows a method that Webb developed. De Souza compares the text of each occupation's task descriptions with the descriptions of AI programs in the register. The more similar the two, the more exposed the occupation is to AI. The instrument deals with the risk that software firms aim AI at occupations that are already growing or shrinking for other reasons. When a programming language becomes more popular in the United States, its community grows, along with its libraries and online answers, and software in that language becomes cheaper to write in Brazil too. De Souza measures popularity with the Tiobe index, and links languages to types of software with posts on Stack Overflow, the question and answer site for programmers. COBOL, created in the 1950s, still runs much of the world's banking; a Reuters estimate cited in the paper puts its share of in-person transactions at more than 80%. But it is no longer taught and its community is small, so AI for banking is expensive to build. R, created in the 1990s for statistics, has a large and growing community, so AI for data analysis is cheap. A bank teller is therefore less exposed to AI than an archivist, for reasons that have nothing to do with the Brazilian labour market. The missing intercept problem is why de Souza is cautious about the effect on the whole economy. His method compares occupations that are more exposed to AI with occupations that are less exposed. It can show that one group gains relative to the other, but not whether employment rose for everyone, fell for everyone, or rose for some and fell for others. His comparisons between regions, which are not in the paper, suggest that AI increases total employment and moves workers between occupations. More Conversations on Transformation episodesBroadband on the factory floor. Gaurav Chiplunkar finds that when Colombian manufacturing plants got broadband, they hired more production workers, not managers or technical staff. Digital technologies in developing countries. Robert Townsend asks whether digital tools can do the work of the social structures that support trade and credit in poor economies. Further readingFrom Skills to Occupations: Comparative Advantage and Cross-Country Income Differences, a STEG working paper by Charles Gottlieb, Jan Grobovsek and Alexander Monge-Naranjo, uses data from 50 countries to show how workers sort into occupations, and how technology that favours skilled workers widens the income gap between rich and poor countries. Mobile Internet Adoption and Inclusive Structural Change: Evidence from Nigerian Non-Farming Enterprises, a STEG working paper by Bernardo Caldarola, finds that mobile internet made small Nigerian firms more productive, mostly in services, but did not create new firms.