The SAHMA Exchange

SAHMA
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  • Updated Biweekly

The SAHMA Exchange is where policy, people, and property management meet. Produced by the Southeastern Affordable Housing Management Association, this podcast explores the real issues facing multifamily affordable housing professionals across the Southeast. Each episode features conversations with SAHMA members and industry experts, along with clear, practical discussions on compliance, regulations, insurance, operations, and emerging trends. Whether you’re managing day-to-day challenges or planning for the future, The SAHMA Exchange offers insight you can use — grounded in experience, informed by policy, and shaped by the people doing the work.

  1. Aug 24

    Live from Biloxi! Cocktails & Compliance 2026

    In this episode: Where HOTMA implementation stands and what affordable housing professionals should be watching Legislative developments and their potential impact on affordable housing RAD conversions and opportunities for expanding affordable housing Why more conventional operators are entering the affordable housing space — and the compliance challenges that can follow The increasing complexity of layered funding and why training is critical Updates and challenges surrounding HUD Secure Systems, EIV and NSPIRE Why electronic documents can improve both efficiency and resident data security Practical ways organizations can begin moving away from paper files How affordable housing organizations are beginning to use AI and automation Protecting resident PII when using AI and other technology Why AI should complement — not replace — human judgment and affordable housing expertise Using technology to identify anomalies, streamline compliance processes and give staff valuable time back The importance of starting small when adopting new technology What affordable housing professionals want AI to do next Featured in this episode: Moderator: Rue Fox, Affordable Industry Principal, ResMan Panelists: Sara Hinson, Senior Vice President of Platform Operations and Business Unit Management, Inhabit Corbin DuMont, Senior Project Manager, ResMan Jenny DeSilva, CEO & President, DeSilva Housing Group Recorded live at: 2026 SAHMA Leadership Affordable Housing Conference & Trade Show Biloxi, Mississippi

    Live from Biloxi! Cocktails & Compliance 2026

  2. Aug 10

    Glenda Leduc's Story

    Episode Highlights How Glenda unexpectedly found her calling in affordable housing Why affordable housing is, first and foremost, about people Breaking down the stigma surrounding affordable housing What it means to be "the light of the community" Real-world examples of resident engagement and community partnerships Why resident services are essential to helping people thrive The importance of connection—for residents and housing professionals alike How SAHMA's education and networking strengthen affordable housing teams A resident story that perfectly illustrates why affordable housing matters Guest Glenda Leduc, President, Mansermar Management About This Episode This episode was recorded live at the 2025 SAHMA Leadership Conference. Connect with SAHMA Visit sahma.org to learn more about SAHMA's educational programs, conferences, advocacy efforts, and member resources.

    Glenda Leduc's Story

  3. Jul 27

    Property Management 101

    Episode Overview What does a property manager really do? If your answer is collecting rent or overseeing maintenance, you're only scratching the surface. Today's affordable housing property managers are business leaders, compliance experts, customer service professionals, maintenance coordinators, problem solvers, and trusted resources for residents—all while leading teams and navigating an increasingly complex industry. In this episode, Josh Johnson and Layne Hurst pull back the curtain on what the job truly requires and explain why the best property managers don't simply manage buildings—they serve people. In this episode, you'll learn: • Why property management is often misunderstood • How the role has evolved before and after the pandemic • Why leadership and a servant mindset matter more than ever • The biggest surprises new property managers face • What separates great property managers from those who struggle • Why understanding your community should come first • Common misconceptions from owners, vendors, and residents • How staffing shortages are changing the industry • Recruiting strategies for attracting the right talent • The growing importance of technology and automation • What continues to inspire long-time leaders in affordable housing Guests Josh Johnson Chief Operating Officer Winterwood Inc. Layne Hurst Senior Vice President Hayes Gibson Property Services

    Property Management 101

  4. Jul 13

    Reese Quick's Story

    In this episode: • How a red wagon launched Reese's affordable housing career • Getting his start in maintenance and learning the business from the ground up • Moving from maintenance technician to district manager • What a typical day looks like for the president of a management company • The secret to staying passionate about affordable housing after 50 years • The biggest change Reese has seen in the industry: technology • Why the people around him helped him adapt and succeed • How SAHMA has supported his career through networking, education, and problem solving • The biggest benefit of SAHMA membership • A career-defining moment: making children happy • The legacy Reese hopes to leave behind: being fair and being available • His advice for the next generation of affordable housing professionals

    Reese Quick's Story

  5. Jun 22

    Melissa Martinez's Story

    In this episode of The SAHMA Exchange, we talk with Melissa Martinez, Training Specialist with SPM, about her career journey, her passion for affordable housing, and the residents who have left a lasting impact on her life. Topics discussed include: • Getting started in affordable housing right out of high school • Melissa's role as a Training Specialist and helping teams succeed through Yardi training and best practices • How a job became a long-term career • The senior residents who inspired her passion for affordable housing • The story of Roger and the power of human connection • Why Melissa volunteers and stays involved with SAHMA • Common misconceptions about affordable housing • "Where will the seniors go?"—the importance of affordable housing in our communities • Building positive relationships between affordable housing communities and their neighbors • Advice for those considering a career in affordable housing The SAHMA Exchange is a podcast where policy, people, and property management meet.

    Melissa Martinez's Story

  6. Jun 8

    Advocacy with Larry & Glenda

    Guests: • Larry Keys, Vice President of Government Affairs, National Affordable Housing Management Association (NAHMA) • Glenda Leduc, President, Mansermar, Inc. and Mid-America Apartment Management Co., Inc. Episode Overview Affordable housing advocacy is often viewed as something that happens in Washington, D.C., but the reality is that every affordable housing professional has a role to play in shaping the future of the industry. In this episode, Larry Keys and Glenda Leduc discuss why advocacy matters, how public perception influences policy decisions, and why lawmakers need to hear directly from the people managing affordable housing communities every day. Key Discussion Topics The Challenges Facing Affordable Housing • Housing supply shortages • Preservation of existing affordable housing • Funding pressures • Resident outcomes and community impact Why Advocacy Matters • The importance of industry participation • The role of property management voices • Educating lawmakers on operational realities • Moving legislation across the finish line Policy vs. Reality • Federal and state regulatory challenges • Operational realities at the property level • Compliance complexities • The need for practical policymaking Public Perception and Misconceptions • Affordable housing stigma • Workforce housing realities • Seniors and housing affordability • Why storytelling matters Advocacy in Action • How real-world stories resonate with lawmakers • Larry's "People, Place, Purpose" framework • Practical ways to engage in advocacy • Why every housing professional's voice matters Memorable Quotes "Our job is to make it hard for lawmakers to look the other way." "We're not just dealing with buildings. We're dealing with lives." "If we're not telling the affordable housing story, someone else will." For more resources, educational opportunities and industry updates, visit SAHMA.org and subscribe to The SAHMA Exchange wherever you listen to podcasts.

    Advocacy with Larry & Glenda

  7. May 26

    Tony Jones' Story

    Guest: Tony Jones, Vice President of Operations, Community Management Corporation Recorded live at the 2025 SAHMA Leadership Conference. In this episode: • Tony’s unexpected start in affordable housing in 1993 • What a VP of Operations role really looks like day to day • How affordable housing has evolved over the last 30 years • The growing complexity of regulations and compliance • How leaders stay informed in a constantly changing industry • HOTMA conversations and affordable housing humor • The story behind Tony’s “Cookie Monster” nickname • Why SAHMA leadership has meant so much to him • Supporting residents through reasonable accommodations and community-building • Improving public perception around affordable housing Memorable moments: • Tony sprinting out of the interview after thinking he won a raffle prize • The “Weird Al of Affordable Housing” HOTMA song • Cookie Monster’s special appearance About The SAHMA Exchange: The SAHMA Exchange is a podcast where policy, people, and property management meet — featuring conversations with affordable housing leaders across the Southeast and Mid-Atlantic.

    Tony Jones' Story

  8. May 11

    Senior Housing with Ron & Eric

    Key Topics Covered What “home” means to today’s senior residents Needs vs. wants in senior housing communities When safety, independence, and dignity conflict Real-world decision-making at the property level Staff pressures: resident satisfaction vs. liability Fair Housing and regulatory challenges The role of family communication Technology and AI in senior housing What dignity really looks like in practice Advice for property managers and service coordinators Stats Referenced in This Episode More than 2 million older adults live in federally assisted housinghttps://www.huduser.gov/portal/pdredge/pdr-edge-featd-article-081417.html Nearly 1 in 3 older adults are cost-burdenedhttps://www.jchs.harvard.edu/blog/one-three-older-households-cost-burdened Senior housing occupancy nearing 90% in many marketshttps://seniorhousingnews.com/2026/04/23/average-senior-living-occupancy-surpasses-90-as-low-development-levels-signal-scarcity-ahead/ Featured Guests Eric Kager Executive Vice President Benchmark Management Corporation Ron Budynas Chief Operating Officer Wesley Living

    Senior Housing with Ron & Eric
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Ratings & Reviews

5
out of 5
3 Ratings

About

The SAHMA Exchange is where policy, people, and property management meet. Produced by the Southeastern Affordable Housing Management Association, this podcast explores the real issues facing multifamily affordable housing professionals across the Southeast. Each episode features conversations with SAHMA members and industry experts, along with clear, practical discussions on compliance, regulations, insurance, operations, and emerging trends. Whether you’re managing day-to-day challenges or planning for the future, The SAHMA Exchange offers insight you can use — grounded in experience, informed by policy, and shaped by the people doing the work.

Information

  • Creator
    SAHMA
  • Years Active
    2026
  • Episodes
    15
  • Rating
    Clean
  • Copyright
    © 2026 The SAHMA Exchange
  • Show Website
    The SAHMA Exchange