Agents of Change: Human in the Loop

Alo

Conversations with people acting as agents of change, and those tracking its ripple effects in real time. Across media, technology, and AI, we unpack what’s real, what’s overhyped, and where human judgment still matters most.

Episodes

  1. Jul 19

    2026 Hot Takes on the Croisette: Ben Masse on Why Agentic AI Will End "Forms as a Service"

    At Cannes Lions 2026, Aubriana sits down with Ben Masse, Chief Product Officer at Triton Digital (an iHeart company) and inaugural President of the Agentic Advertising Organization, for a rapid-fire conversation about where agentic AI is already creating value—and where humans must remain firmly in the loop. Ben shares why his teams already rely on AI agents for software development, why advertising needs to evolve beyond today's "day trading" mindset, and how agentic workflows could transform media buying into long-term portfolio management. He also explains why identity alone is no longer enough to value media, how richer context and metadata change the economics of advertising, and why media mix modeling may become even more important—not less—in an agent-driven future. The conversation closes with one of the most memorable lines from Cannes: "Ad tech isn't Software as a Service. It's Forms as a Service." Ben argues that AI should eliminate repetitive operational work so humans can focus on what they're uniquely good at: judgment, creativity, curiosity, and strategy. In this episode: How Triton Digital is using AI agents todayWhy "embedded human judgment" is critical for trust and governanceAgentic transactions vs. OpenRTBWhy advertising should behave more like portfolio management than day tradingThe future of media mix modeling in an AI-first worldWhich advertising jobs disappear—and which become even more valuable Recorded live on the Croisette during Cannes Lions 2026 as part of the Hot Takes on the Croisette series from Agents of Change: Human in the Loop.

About

Conversations with people acting as agents of change, and those tracking its ripple effects in real time. Across media, technology, and AI, we unpack what’s real, what’s overhyped, and where human judgment still matters most.