Here to Serve - A United Regional Podcast

United Regional Health Care System
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Here to Serve is a podcast all about spotlighting the incredible at United Regional Health Care System and the meaningful work happening within the organization and in our community every day.

Episodes

  1. 2D AGO

    Emily Payne, Director of Community Health

    Join Ryan Graves, Director of Patient Experience, as he sits down with Emily Payne, Director of Community Health, for a meaningful conversation exploring: Emily’s powerful health journey that began with a sudden seizure, ultimately leading to brain surgery and a long, humbling recovery processHow her experience reshaped her understanding of identity, strength, and purposeThe deepening of her relationship with God during her most challenging moments and how that continues to guide her perspective, gratitude, and priorities todayThe meaningful work she leads, alongside her team, in Community Health, helping thousands of people — including individuals experiencing homelessness — navigate complex health journeys and connect with essential resources

    28 min

  2. FEB 6

    Cory Edmondson, President & CEO

    Join Ryan Graves, Director of Patient Experience, as he sits down with Cory Edmondson, President & CEO, for a meaningful conversation exploring: Reflecting on 11 months at United Regional and in Wichita Falls — what Cory has learned and what’s next for our organizationAddressing misconceptions about cost and quality of care, and why United Regional is a destination for world-class careCasting a bold vision for the future and sharing our new Vision and Mission that will guide us forwardA personal story about family, leadership, and the inspiration behind Cory’s commitment to serve

    38 min

  3. FEB 6

    Nomi Ariel, Director of Clinical Integration and Adoption

    Join Ryan Graves, Director of Patient Experience, as he sits down with Nomi Ariel, Director of Clinical Integration and Adoption, for a meaningful conversation exploring: Making documenting tools efficient so clinicians can maximize their time with patientsLeading SPARK!, an innovative team working to solve problems through creative thinking and building a culture where staff feel comfortable innovatingWhy discomfort is essential for growthImplementing ambient listening technology in primary care — how patient consent, recorded conversations, and AI-generated summaries streamline provider documentationLooking at AI as a creative partner, not a replacement for critical thinking

    30 min

  4. FEB 6

    Sal DiGennaro, Director of Compliance

    Join Ryan Graves, Director of Patient Experience, as he sits down with Sal DiGennaro, Director of Compliance, for a meaningful conversation exploring: In Sal's opinion, why integrity is the first — and foundational — value in our organizationHow integrity builds trust across United RegionalWhy compassion, without integrity, becomes enablementThe danger of cutting corners on small things and expecting clarity in big moments

    30 min

  5. FEB 4

    Johnny Roberts, Vice President of Physician Practice Services and leader of URPG

    Ryan Graves, Director of Patient Experience, sits down with Johnny Roberts, Vice President of Physician Practice Services and leader of United Regional Physician Group, for a conversation exploring: Authentic leadership — owning mistakes and staying tender toward peopleBuilding strong teams as the engine behind URPG’s rapid growth and cultureWhy great care starts with community-rooted leaders personally invested in local healthcare Johnny explains the significant growth ahead, with approximately 38 new URPG providers joining over the next 12 months and offers insight into physician recruiting at United Regional.

    36 min

  6. FEB 4

    Heather Simpson, Wellness Coordinator

    Join Ryan Graves, Director of Patient Experience, as he sits down with Heather Simpson, Wellness Coordinator, for a powerful conversation exploring: Tenacity in the face of life’s challengesThe value of celebrating progress over perfectionHow to set achievable goalsWays to cut through the “noise” surrounding wellness

    47 min

  7. FEB 4

    Dr. Praveen Reddy, Oncologist/Hematologist with United Regional Physician Group

    Join Ryan Graves, Director of Patient Experience, as he sits down with Dr. Praveen Reddy, oncologist/hematologist with URPG, for a powerful conversation exploring: Honest and compassionate communication with patientsThe hope that exists beyond a difficult diagnosisCommon myths about cancer and recommendations for preventative care

    20 min

  8. FEB 4

    Kristi Faulkner, Vice President of Organizational Development

    In our first episode, host Ryan Graves, Director of Patient Experience, sits down with Kristi Faulkner, Vice President of Organizational Development, to explore what makes United Regional a place where staff are proud to work, physicians choose to practice, and patients come to receive care. Kristi shares insights into our Brand Ambassador Program and emphasizes the importance of telling our story to the community. (Stick around until the end so you can witness just how little Gen Z vernacular Ryan actually knows.)

    24 min
  • 8 Episodes

About

Here to Serve is a podcast all about spotlighting the incredible at United Regional Health Care System and the meaningful work happening within the organization and in our community every day.

Information

  • Creator
    United Regional Health Care System
  • Years Active
    2K
  • Episodes
    8
  • Rating
    Clean
  • Copyright
    © 2026 United Regional Health Care System