Learning Outcomes Leaders

Genio

Welcome to Learning Outcomes Leaders, brought to you by Genio.   On the podcast you’ll hear us chatting to higher education professionals who can talk the talk about how they’ve been there and done it across a range of topics from student success to technology adoption, boosting learner confidence to driving persistence.   We’ll discuss some of their proudest and most ambitious projects and explore the most effective ways in which they’ve helped to improve and enhance their student's outcomes.   The aim is to provide you with real value from real voices, and to get the cogs whirring with ideas for how you can elevate your own students’ experiences.   Episodes will be launching every fortnight so make sure to subscribe to make sure you don’t miss a thing.   We look forward to seeing you on the show!

  1. Oct 28

    Student Ready Colleges, Success Coaches & Stigma with Erin Anglin | Learning Outcomes Leaders 015

    How can community colleges build a success coaching model that actually improves student retention? In this episode of Learning Outcomes Leaders, Erin Anglin, Executive Director of Academic Support Services and Learning Center at East Central College, shares how starting out as a professional tutor shaped the college's retention team and success coaching model. Backed by a $2.1 million federal Title III grant and coach caseloads of around 200 students, the model has helped lift institutional retention by 5 to 9%, despite early pushback from staff who saw early alerts as "big brother." Questions answered in this podcast include: How does a success coaching model improve community college retentionHow do you win over staff who see early alert software as "big brother"?How can intake surveys uncover food and housing insecurity?How do you use data to prove the impact of student support services?What does it mean for a college to be student ready?Episode timestamps: 00:00:53 - From Professional Tutor to Executive Director in 22 Years00:06:29 - Removing the Stigma of Asking for Academic Help00:10:33 - How a Success Coaching Model Increased Retention by 5 to 9%00:18:56 - Why Student Support Leaders Should Remember Their Own Struggles00:21:43 - Using Case Files and Intake Surveys to See the Whole Student00:25:42 - Overcoming "Big Brother" Pushback on Early Alert Software00:29:16 - Change Management: Proving Impact With Data00:32:13 - Leading a Student Success Team as People First00:34:09 - National Recognition From Achieving the Dream00:36:33 - Learning From Student Feedback and Criticism00:39:31 - Advice for Building a Career in Student Support00:46:28 - Why Colleges Need to Be Student ReadyAbout Learning Outcomes Leaders Learning Outcomes Leaders is a higher education podcast brought to you by Genio. We interview university and college leaders, researchers, and administrators pioneering modern strategies to improve the student experience.  Full Episode & Transcript: https://genio.co/resources/learning-outcomes-leaders-podcast 🔔 Subscribe for more insights on higher ed strategy, student success, and EdTech analysis. #HigherEducation #StudentSuccess #StudentOutcomes #HigherEdLeadership #LearningOutcomesLeaders

  2. Oct 14

    Orientation, Gen Z, Early Alerts & Retention with Dr. Kimberly Burgess | Learning Outcomes Leaders 014

    Why are the first four weeks of the semester make or break for first-year college students? In this episode of Learning Outcomes Leaders, Dr. Kimberly Burgess, Executive Director of Student Success at Albany State University, shares how being a truth teller with students and with the data reshaped first-year onboarding. Her team found that 60% of freshmen flagged at risk at week four went on to fail the class. Starting orientation as early as February and building a complete onboarding package helped drive a 36% increase in freshmen paid by the deadline. Questions answered in this podcast include: Why are the first four weeks of the semester critical for first-year students?How can early alert data predict which students will fail a class?Why do retention and graduation start at admissions?How can the five whys help student success teams find root causes?How do you motivate Gen Z college students?Episode timestamps: 00:00:51 - From Adult Education to 25 Years in Student Success00:05:35 - Building Student Trust by Being a Truth Teller00:11:14 - Designing Orientation That Teaches Students How to Be in College00:14:33 - Using Enrollment Management Data to Find the Real Issues00:18:42 - The Five Whys: Solving Root Causes, Not Symptoms00:20:29 - Why Retention and Graduation Start at Admissions00:25:46 - Don't Be Afraid of the Data00:27:23 - Cross-Campus Collaboration for First-Year Onboarding00:30:14 - Results: 36% Increase in Freshmen Paid by the Deadline00:34:29 - Why the First Four Weeks of the Semester Are Make or Break00:38:16 - Next Steps: Peer Mentors, Student Meetups and Belonging00:42:59 - How to Understand and Motivate Gen Z StudentsAbout Learning Outcomes Leaders Learning Outcomes Leaders is a higher education podcast brought to you by Genio. We interview university and college leaders, researchers, and administrators pioneering modern strategies to improve the student experience.  Full Episode & Transcript: https://genio.co/resources/learning-outcomes-leaders-podcast 🔔 Subscribe for more insights on higher ed strategy, student success, and EdTech analysis. #HigherEducation #StudentSuccess #StudentOutcomes #HigherEdLeadership #LearningOutcomesLeaders

  3. Oct 14

    Academic Probation, Resilience & Retention with Dr. John DeVault | Learning Outcomes Leaders 013

    How can colleges help students on academic probation raise their GPA and stay enrolled? In this episode of Learning Outcomes Leaders, Dr. John DeVault, Associate Vice President of Student Success at Ferrum College, shares how flunking out as a freshman shaped the STAR program. Built on stoic principles like resilience and focusing on what you can control, STAR helped 71% of students on probation improve their GPA and lifted fall return rates from 37% to 60%. Questions answered in this podcast include: Why are academic problems often not about academic skills?What is the STAR program and how does it support students on academic probation?How do you get buy-in from students who don't want to admit there's a problem?How can stoic principles and mindfulness improve student retention?How do you launch a student success program with no budget?Episode timestamps: 00:48 - From Flunking Out as a Freshman to a Career in Education06:17 - Why Academic Problems Often Aren't Academic08:32 - What Is the STAR Program (Students Taking Academic Responsibility)?12:20 - Applying Stoic Principles to Students on Probation15:56 - How to Get Buy-In From Resistant Students21:05 - What Students on Academic Probation Are Really Dealing With24:29 - Launching STAR: Naysayers and Early Setbacks27:56 - Results: 71% Improved GPA, Retention Up From 37% to 60%32:44 - Getting a Student Success Program Off the Ground With No Budget34:34 - Teaching Mindfulness Through a Classroom Phone RuleAbout Learning Outcomes Leaders Learning Outcomes Leaders is a higher education podcast brought to you by Genio. We interview university and college leaders, researchers, and administrators pioneering modern strategies to improve the student experience.  Full Episode & Transcript: https://genio.co/resources/learning-outcomes-leaders-podcast 🔔 Subscribe for more insights on higher ed strategy, student success, and EdTech analysis. #HigherEducation #StudentSuccess #StudentOutcomes #HigherEdLeadership #LearningOutcomesLeaders

  4. Aug 5

    Student Success Advice From Higher Ed Leaders | Learning Outcomes Leaders 012 | Season 1 Wrapped

    What advice do higher education leaders have for improving student success and the student experience? In this Season 1 finale of Learning Outcomes Leaders, we revisit the best advice from 11 guests on student retention, data-informed advising, HyFlex learning, AI literacy, accessibility, and leading change on campus. Questions answered in this podcast include: How can higher education leaders improve student success with limited resources?How do you start using data to improve student retention?How should colleges prepare students to use AI in the workplace?What advice do experienced professionals have for working in higher education and disability services?Episode timestamps 00:00 - Introduction to the Season 1 Highlights00:51 - David Evans (USAO): Think Students First04:16 - Tyler Walsh (UCF): Start With One Simple Data Question07:34 - Dr. Amanda Hagman (Utah State): Measuring What Works in the AI Era09:31 - James Moore (DePaul): Small Wins and Constant Communication for HyFlex12:20 - Amy Tureen (South Puget Sound CC): Accept AI Is Here and Teach the Ethics15:51 - Dr. John Bader: Redefine Student Success and Rethink the Four-Year Model20:22 - Denise Henry (CSU Pueblo): Expect Disruption and Connect With Industry23:47 - Heather Chapman (Weber State): Start Small and Tell the Story27:16 - Jennifer Bielman (RCC): Persistence and Putting People First31:31 - Avery Cook (SCTCC): Hold On to Radical Empathy37:18 - Josh Nesbitt (Genio): AI's Biggest Opportunity Is PersonalizationAbout Learning Outcomes Leaders Learning Outcomes Leaders is a higher education podcast brought to you by Genio. We interview university leaders, researchers, and administrators pioneering modern strategies to improve the student experience. Full Episode & Transcript: https://genio.co/resources/learning-outcomes-leaders-podcast 🔔 Subscribe for more insights on higher ed strategy, student success, and EdTech analysis. #HigherEducation #StudentSuccess #HigherEdLeadership #StudentRetention #AIinEducation #Accessibility #EdTech #LearningOutcomesLeaders

  5. Jul 22

    Personalized Learning, AI & Accessibility with Josh Nesbitt | Learning Outcomes Leaders 011

    Why isn't frictionless design always the goal for learning platforms, and where should AI fit in? In this episode of Learning Outcomes Leaders, Josh Nesbitt, Chief Technology Officer at Genio, shares lessons from building a learning platform used by over a million National Health Service (NHS) staff, and why accessibility, productive friction, and AI-powered personalized learning will shape the next generation of learning tools. Questions answered in this podcast include: What makes a learning platform people actually want to use?Why is some friction good for learning?How will accessibility legislation change the way learning tools are built?What is AI's biggest opportunity in education beyond generating content? Episode timestamps 01:36 - From Self-Taught Programmer to CTO: Josh Nesbitt's Path06:23 - Self-Taught vs. University: When Courses Can't Keep Pace With Industry09:51 - Curiosity and Learning Beyond the Classroom13:08 - Building a Learning Platform for Over a Million NHS Staff17:32 - Designing for Real Learners: Context, Inclusive Design, and Fewer Steps20:50 - Multimodal Content and Why SCORM Limits the Learner Experience23:14 - Letting Learners Explore Non-Linear Learning Paths24:53 - Navigating Compliance and Institutional Politics28:34 - Advice for Driving Change: Stakeholder Mapping and Storytelling31:58 - Top Priorities for Learning Platforms: Accessibility and Productive Friction34:55 - AI's Biggest Opportunity: Personalization, Not Generated Content38:36 - Josh's Developer Conference and Technology PodcastAbout Learning Outcomes Leaders Learning Outcomes Leaders is a higher education podcast brought to you by Genio. We interview university leaders, researchers, and administrators pioneering modern strategies to improve the student experience. Full Episode & Transcript: https://genio.co/resources/learning-outcomes-leaders-podcast 🔔 Subscribe for more insights on higher ed strategy, student success, and EdTech analysis. #EdTech #AIinEducation #PersonalizedLearning #DigitalAccessibility #InclusiveDesign #LearningDesign #HigherEducation #LearningOutcomesLeaders

  6. Jul 8

    Self-Advocacy, IEPs & College Accommodations with Avery Cook | Learning Outcomes Leaders 010

    What does college readiness really mean for students with disabilities moving from high school to college? In this episode of Learning Outcomes Leaders, Avery Cook, Head of Accessibility Services at St. Cloud Technical and Community College, shares how self-advocacy, early outreach to high schools, and radical empathy help students with disabilities, from recent graduates to adult learners, succeed. Questions answered in this podcast include: What happens to an Individualized Education Program (IEP) when a student starts college?What is the difference between accommodations and modifications in college?How can parents support students with disabilities without taking over?How can colleges better support nontraditional adult learners with disabilities?Episode timestamps 01:17 - Autism, ADHD, and a Mom Who Built Self-Advocacy Early04:31 - From History Degree to Rehabilitation Counseling and Accessibility Services06:01 - "Tough Love vs. Snuggle Love" in Student Affairs11:42 - Protective Parents and Students' Belief in Their Own Abilities17:16 - The Community College Advantage: Small Classes and Connected Staff21:16 - Preparing Students Early: Outreach to High School IEP and 504 Coordinators22:38 - Why Test Modifications Don't Transfer to College25:54 - What Students Should Know About Their Disability Before College31:28 - Why College Readiness Means Knowing How to Ask for Help34:25 - Supporting Nontraditional and Adult Learners With Disabilities41:13 - Outreach to Vocational Rehabilitation, Community Partners, and Recruiters47:48 - Advice for New Accessibility Professionals: Hold On to Radical EmpathyAbout Learning Outcomes Leaders Learning Outcomes Leaders is a higher education podcast brought to you by Genio. We interview university leaders, researchers, and administrators pioneering modern strategies to improve the student experience. Full Episode & Transcript: https://genio.co/resources/learning-outcomes-leaders-podcast 🔔 Subscribe for more insights on higher ed strategy, student success, and EdTech analysis. #HigherEducation #AccessibilityServices #StudentsWithDisabilities #SelfAdvocacy #CollegeAccommodations #CollegeReadiness #HigherEdLeadership #LearningOutcomesLeaders

  7. Jun 24

    Classroom Seating & Students of Size with Jennifer Bielman | Learning Outcomes Leaders 009

    How do classroom seating and weight stigma create hidden barriers for students of size? In this episode of Learning Outcomes Leaders, Jennifer Bielman, Administrative Coordinator at Riverside City College (RCC), shares how an equity lens on classroom seating, the voice of classified professionals, and open conversations about AI can improve the experience of students who are often overlooked. Questions answered in this video How does classroom seating affect the success of students of size?Why is weight stigma an overlooked equity issue in higher education?What makes changing classroom furniture difficult for colleges?How can classified professionals make their voices heard in campus decisions?Episode timestamps 01:20 - From Business Degree to Community College: Jennifer Bielman's Path03:49 - Participatory Governance and the Equity-Minded Learning Institute05:29 - Finding a Research Focus: Seating Equity for Students of Size07:06 - Bringing Conversations About AI Back From Conferences09:32 - How Combination Desks Create Barriers in the Classroom12:33 - Stigma, Group Work Exclusion, and Students Dropping Out13:49 - Research Gaps and a Qualitative Study of Student Experiences17:06 - Funding, Seat Counts, and the Realities of Changing Classroom Furniture21:45 - Online Learning, HyFlex, and the Anxiety of In-Person Classes27:03 - How to Start This Conversation on Your Campus30:27 - Business Skills and Elevating the Voice of Classified Professionals36:28 - Advice for Working in Higher Education: Persistence and Putting People FirstAbout Learning Outcomes Leaders Learning Outcomes Leaders is a higher education podcast brought to you by Genio. We interview university leaders, researchers, and administrators pioneering modern strategies to improve the student experience. Full Episode & Transcript: https://genio.co/resources/learning-outcomes-leaders-podcast 🔔 Subscribe for more insights on higher ed strategy, student success, and EdTech analysis. #HigherEducation #EquityInHigherEd #InclusiveClassroom #WeightStigma #StudentSuccess #CommunityCollege #HigherEdLeadership #LearningOutcomesLeaders

  8. Jun 10

    Predictive Analytics & Student Retention with Heather Chapman | Learning Outcomes Leaders 008

    How can predictive analytics and co-curricular data help universities spot struggling students early? In this episode of Learning Outcomes Leaders, Heather Chapman, Senior Director of Data and Analytics at Weber State University, shares how predictive models, mandatory first-year advising, and data storytelling are lifting student retention at an open-enrollment institution. Questions answered in this podcast include: How can predictive analytics improve student retention and graduation rates?Which students placed in developmental courses struggle most, and how can colleges help them?How do you get faculty and staff to trust and use predictive data?How can AI help universities analyze qualitative student feedback at scale?Episode timestamps 01:14 - From Psychology Grad to Institutional Research: Heather Chapman's Path05:52 - Telling Stories With Data: Why Statistics Is Logic, Not Math09:41 - Four Predictive Models: Enrollment, Retention, Graduation, and Engagement13:34 - Surprise Finding: Students Placed in Both Developmental Math and English15:21 - Wildcat Scholars: Lifting Persistence From About 25% to 60%15:51 - Why First-Semester Advising Led to Mandatory Advising and Orientation20:02 - From Grassroots Hobby to Machine Learning Infrastructure23:42 - The Biggest Challenge: Too Many Dashboards, and Trends vs. Predictions30:58 - Responding to the Enrollment Cliff: Local Partnerships and Direct Admissions33:15 - Some College, No Degree: 20,000 Stopped-Out Students36:53 - HyFlex, Alternate Schedules, and Resistance to Online Learning45:16 - Using AI for Qualitative Analysis of Student Feedback52:59 - Advice: Start Small, Find an Engaged Stakeholder, and Tell the StoryAbout Learning Outcomes Leaders Learning Outcomes Leaders is a higher education podcast brought to you by Genio. We interview university leaders, researchers, and administrators pioneering modern strategies to improve the student experience. Full Episode & Transcript: https://genio.co/resources/learning-outcomes-leaders-podcast 🔔 Subscribe for more insights on higher ed strategy, student success, and EdTech analysis. #HigherEducation #StudentSuccess #StudentRetention #PredictiveAnalytics #DataStorytelling #InstitutionalResearch #HigherEdLeadership #LearningOutcomesLeaders

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About

Welcome to Learning Outcomes Leaders, brought to you by Genio.   On the podcast you’ll hear us chatting to higher education professionals who can talk the talk about how they’ve been there and done it across a range of topics from student success to technology adoption, boosting learner confidence to driving persistence.   We’ll discuss some of their proudest and most ambitious projects and explore the most effective ways in which they’ve helped to improve and enhance their student's outcomes.   The aim is to provide you with real value from real voices, and to get the cogs whirring with ideas for how you can elevate your own students’ experiences.   Episodes will be launching every fortnight so make sure to subscribe to make sure you don’t miss a thing.   We look forward to seeing you on the show!

Information

  • Creator
    Genio
  • Years Active
    2026
  • Episodes
    16
  • Rating
    Clean
  • Copyright
    © 2026 Learning Outcomes Leaders
  • Show Website
    Learning Outcomes Leaders