It's 9:30 at night. You're in it with your partner, your neighbor, your sibling. You already know how this goes, because you know this person and you know yourself. A therapist is booking three weeks out. There is nothing to call.Jill Nagle is building the thing you'd call. Mendful is a platform for human-forward, AI-supported conflict resolution on demand — her line is that it should be as common as calling a rideshare. She's trained 13 conflict resolution coaches across seven countries, has another cohort starting in October, and isrolling the service out at $60 an hour.We get into it:— What "solving" a conflict actually means. Jill's answer is a state change, not an agreement: get the nervous system out of the tree, get underneath the story about who's wrong to the feelings and needs beneath it, and the details usuallywork themselves out afterward.— Why she treats the deal-making part as Act Three. She studied screenwriting, and her instruction to her coaches when parties finally start talking to each other is to step back and stop doing technique at them.— The DIY problem. Why wouldn't someone just prompt ChatGPT with "give me a nonviolent-communication answer to this"? Her answer: it can't hold two people at once, and it doesn't know what a pause or an interruption means.— My two-year forecast, and what she pushed back on. Mediation's value has four components — information, procedure, regulation, legitimacy. AI takes the information one to zero. If you're the retired judge who's seen it all, you'renow competing with something that has also seen it all. What's left is whether two nervous systems can be regulated by a third one, and whether people still want a human in the room for it.— The AI she's building anyway: Mendy, through her sister company Paravox, able to sit in a session and hand off to a human on request — with no mandatory AI anywhere in the product, because she's watched people hear "AI" and leave.— The thing she named that I haven't stopped thinking about: going to healers and therapists for years and noticing that right when she was about to break through, the practitioner would get anxious and start doing their modality to her, on her, at her. What Mendful teaches first is the opposite of that — spaciousness, so a nervous system can settle enough to get to the point.My read, for anyone practicing in this space: the informational moat is gone. Get to the top of your game and tell people what you actually do, because if they don't know you have it, they can't buy it from you.Jill's platform and practitioner training: mendful.world (click Training —there are recordings of the one-hour intro session in there).Anatomy of Conflict is hosted by Ryan McLaughlin of Flannel People Mediation.More at flannelpeoplemediation.com.