Behind the Books

Behind the Books with Kenn + Sandi
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  • Entrepreneurship
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Behind the Books is where real bookkeeping meets real life. Hosted by Kenn + Sandi from NZQBA, this podcast goes beyond the numbers to talk about what it actually takes to run and grow a bookkeeping business in New Zealand. From tricky client conversations and pricing challenges to systems, boundaries, and everything in between — nothing is off the table. We share honest insights, practical tips, and the kind of conversations Bookkeepers are already having behind the scenes. If you’ve ever felt overwhelmed, underpaid, or unsure what the “right” way is — you’re not alone. This is your space to learn, feel supported, and build a business that works for you. NZQBA – Supporting Bookkeepers, Building Community. Membership | Events | Education

Episodes

  1. Beyond survival mode with Sharon Francisco

    May 26

    Beyond survival mode with Sharon Francisco

    In this episode of Behind the Books, we’re joined by Sharon Francisco - business mentor, educator, podcast host, and founder of The Entrepreneurial Bookkeeper Program. This conversation goes far beyond bookkeeping systems and strategy. Sharon shares her deeply personal journey from corporate life and business coaching into building and scaling a bookkeeping business during one of the most challenging periods of her life. We talk about confidence, mindset, financial independence, and why so many Bookkeepers accidentally build businesses that consume them instead of support them. Sharon opens up about the realities of burnout, overwhelm, self-belief, and the mindset shifts needed to create a business intentionally - not just survive week to week. This episode covers: Sharon’s unexpected journey into the bookkeeping industry Building a bookkeeping business while navigating major life change Why many Bookkeepers underestimate their value The connection between mindset, confidence, and business growth How to move beyond survival mode and create a sustainable business The importance of boundaries, systems, and support Why positive thinking and visualisation matter in business The future of bookkeeping and the rise of advisory conversations Practical ways Bookkeepers can create more freedom and financial independence This is an honest, uplifting, and empowering conversation for any Bookkeeper wanting to build a business that feels lighter, more intentional, and more aligned with the life they actually want.

    1h 20m
  2. Cashflow Under Pressure – managing debt in tough times with Mel Curwood

    May 12

    Cashflow Under Pressure – managing debt in tough times with Mel Curwood

    In this episode of Behind the Books, we sit down with Mel Curwood, a financial coach who works closely with business owners to help them get back in control of their money - especially when things feel tight. With a background in credit control and debt prevention, Mel shares what’s really happening behind the scenes for small businesses right now. From rising costs and delayed payments to the ripple effects across industries, we explore how cashflow pressure is showing up - and what can actually be done about it. We also dive into why debt collection isn’t the “magic fix” many people think it is, where outdated payment habits like the 20th of the month came from, and how small changes in communication and systems can make a big difference. This episode covers: Why debt collection isn’t always the solution people expectThe real impact of cashflow pressure across businesses and industriesWhere common payment habits come from - and why they no longer workPractical ways to improve cashflow, including deposits and faster invoicingThe role Bookkeepers play in supporting clients through financial stressHow better conversations and clearer expectations can reduce risk If you’re a Bookkeeper supporting clients through tough times, or a business owner feeling the pressure yourself, this is a must-listen.

    1h 33m
  3. Building Confident Bookkeepers – Leaine Jones

    Apr 28

    Building Confident Bookkeepers – Leaine Jones

    In this episode of Behind the Books, we sit down with Leaine Jones, founder of Smart Books, to talk about what really builds confident, capable Bookkeepers. With over 20 years in the industry, Leaine shares how she “fell into” bookkeeping, the reality of building a business from scratch, and why confidence often matters more than technical knowledge. From shoebox receipts to cloud software, we explore how the profession has evolved - and what hasn’t changed. We also dive into the gaps she saw in traditional learning, which led to the creation of Smart Books, and why practical, real-world education is what Bookkeepers actually need to succeed. This episode covers: How Leaine built her bookkeeping business and transitioned into educationThe importance of confidence, community, and continuous learningWhy Bookkeepers are often undervalued - and how to change thatReal client stories (including one unforgettable “work undies” receipt)Practical advice for Bookkeepers at every stage If you’re a Bookkeeper looking to grow, or a business owner wanting to understand the real value behind the role, this is a must-listen. #BookkeeperConfidence #PracticalTraining #BusinessGrowth #ClientRelationships

    1h 21m
  4. Behind the Books: Why We’re Here

    Apr 10

    Behind the Books: Why We’re Here

    Welcome to the very first episode of Behind the Books. In this intro episode, Kenn and Sandi turn the mic on themselves. While neither of them are Bookkeepers, they work closely alongside the profession through NZQBA – supporting, connecting, and championing the people behind the numbers. They share why they started the podcast, what they’ve seen behind the scenes of the bookkeeping industry, and why community matters more than ever. You’ll also get a glimpse into their working dynamic, what drives them, and the kind of conversations you can expect in future episodes. This podcast is about real people, real stories, and the reality of running and supporting small businesses – without the jargon. In this episode: Why Behind the Books existsWhat Kenn and Sandi see from working alongside BookkeepersThe role of community in a profession that can feel isolatingA behind-the-scenes look at how they work (and keep things fun) Whether you’re a Bookkeeper, business owner, or just curious about the people behind the work – this is your starting point.

    39 min
  • 4 Episodes

About

Behind the Books is where real bookkeeping meets real life. Hosted by Kenn + Sandi from NZQBA, this podcast goes beyond the numbers to talk about what it actually takes to run and grow a bookkeeping business in New Zealand. From tricky client conversations and pricing challenges to systems, boundaries, and everything in between — nothing is off the table. We share honest insights, practical tips, and the kind of conversations Bookkeepers are already having behind the scenes. If you’ve ever felt overwhelmed, underpaid, or unsure what the “right” way is — you’re not alone. This is your space to learn, feel supported, and build a business that works for you. NZQBA – Supporting Bookkeepers, Building Community. Membership | Events | Education

Information

  • Creator
    Behind the Books with Kenn + Sandi
  • Years Active
    2K
  • Episodes
    4
  • Rating
    Explicit
  • Copyright
    © 2026 New Zealand Qualified Bookkeepers Association
  • Show Website
    Behind the Books