Discover how Annet Nakawunde, one of the pioneering women to lead a financial institution in Uganda’s historically male-dominated banking sector, transformed Finance Trust Bank during a remarkable 15-year tenure.Under her leadership, customer deposits grew nearly tenfold, from UGX 46.1 billion in 2011 to UGX 451.7 billion in 2025. Over the same period, total assets increased more than sevenfold, from UGX 92.2 billion to UGX 668 billion, while loans and advances expanded almost ninefold to UGX 397 billion.Finance Trust also recovered strongly from a difficult post-COVID period, growing profit after tax from UGX 3.7 billion in 2023 to UGX 10.4 billion in 2024 and a record UGX 18.1 billion in 2025. Today, the institution serves more than 400,000 savers and over 40,000 borrowers through 34 branches and a growing network of over 800 agents. In this candid conversation with CEO East Africa Magazine Executive Editor Muhereza Kyamutetera, Nakawunde discusses her journey from a grassroots loan officer training women in markets and villages to becoming one of Uganda’s longest-serving banking chief executives.Appointed chief executive in 2011 while still under 40, Nakawunde entered the upper ranks of banking leadership at a time when relatively few women occupied such positions. Her success helped demonstrate that women could lead and transform major regulated financial institutions while creating opportunities for a new generation of female executives.She explains how customer-centred banking, credit discipline, technology, regulatory compliance, board support and an empowered workforce helped drive Finance Trust’s transformation. She also reflects on leading the institution through three distinct identities—from a microfinance deposit-taking institution to a Tier I commercial bank and, most recently, a Tier II credit institution following a failed capital transaction with Access Bank.Despite its growth and diversification, Finance Trust has maintained its founding purpose of putting women first. Women account for approximately 51.5% of its active depositors, although they represent only about 36% of borrowers—a gap Nakawunde says requires more affordable funding, unsecured lending and risk-sharing mechanisms.The conversation goes beyond banking numbers. Nakawunde shares practical lessons on authentic leadership, making difficult decisions, managing boards, developing young professionals, communicating during crises, embracing AI and technology, and building financial products that leave customers “wealthier than how we found them.”Watch this episode for an illuminating account of performance with purpose, women’s financial inclusion and transformational African leadership.Subscribe to CEO East Africa Magazine, share the conversation and follow us across our digital platforms for more stories about the people shaping business, leadership and impact across Africa. #AnnetNakawunde #FinanceTrustBank #CEOEastAfrica #WomenInBanking #WomenInLeadership #BankingLeadership #FinancialInclusion #UgandaBanking #AfricanLeadership #BusinessLeadership