Episode DescriptionWhat does good leadership actually look like in ABA? In this episode of BCBAs Who Build, Dr. Sara Feldman sits down with Megan Shauna Jones, BCBA and Director of Customer Success at AlohaABA, for a candid conversation about leadership, community, burnout, and building a more sustainable future for the field. Meg shares her unconventional path from aspiring actress to BCBA, clinical leader, and eventually a leadership role in ABA technology. Along the way, she and Sara unpack some of the lessons that come with stepping into leadership, including learning to delegate, admitting when you don’t know the answer, giving better feedback, and creating an environment where people feel comfortable asking questions. The conversation also tackles some of the bigger challenges facing ABA today, from overwhelming caseloads and clinician burnout to organizational red flags and the importance of looking beyond billable hours when determining what a BCBA can realistically manage. Meg also shares why she believes BCBAs should stop viewing one another as competition and start treating the field more like a “hive mind,” where clinicians share resources, knowledge, and support. Finally, Sara and Meg discuss what ABA organizations should look for when choosing practice management software, the role clinician feedback plays in AlohaABA’s development, and why ongoing support matters long after the initial demo. In this episode: Meg’s unexpected journey from Hollywood to ABALearning to delegate and let other people make mistakesWhy leaders don’t need to have every answerCreating a culture where asking questions feels safeGiving corrective feedback AND recognizing great workWhy community matters for BCBAsBreaking out of the scarcity and competition mindsetRecognizing organizational red flagsHigh caseloads, burnout, and realistic capacityQuestions BCBAs should ask potential employersWhat to look for when evaluating ABA softwareHow clinician feedback can shape better technologyMeg’s biggest leadership lessonsAbout Meg Jones Megan Shauna Jones is a BCBA and Director of Customer Success at AlohaABA. After years working clinically and in leadership roles, Meg now helps ABA organizations navigate the operational side of running a practice while bringing a clinician’s perspective to the development and support of ABA technology. Simplify the Business Side of ABA with AlohaABABuilding and growing an ABA practice means managing a lot more than clinical care. From scheduling and authorizations to billing, payroll, data collection, and reporting, the right systems can make a major difference in how efficiently a practice operates. AlohaABA is a cloud-based practice management and electronic medical records (EMR) platform built specifically for ABA therapy providers and autism clinics. By bringing clinical and administrative workflows together in one centralized system, AlohaABA helps providers spend less time managing disconnected processes and more time focused on their teams, clients, and quality of care. With tools for scheduling, billing and invoicing, authorization management, payroll integration, clinical data collection, and operational analytics, AlohaABA is designed to support ABA practices as they grow. Want to learn more about AlohaABA and how it can support your practice? Visit AlohaABA.com.
