Seen Heard & Hired

Sarah Scott and Carol Fraser

Welcome to Seen Heard & Hired, hosted by Sarah and Carol. We are two recruiters, career coaches, ex-colleagues, and great friends with 40 years of combined industry experience. Join us for real conversations about careers, confidence and navigating the world of work. Honest stories, practical insights and the advice no one gives you. Whether you're feeling stuck, planning a career change or looking to build confidence at work, we're here to unpack what it really takes to be Seen, Heard and Hired. Follow us on Instagram / seenheardhired Facebook / seenheardhired

Episodes

  1. 5h ago

    Episode 09. Why Am I Applying For Jobs And Hearing Nothing?

    About This Episode You see a role that looks like a great fit.You spend time on the application, hit submit… and then hear nothing. Do that enough times and it’s hard not tostart wondering: Is it me? Is it my CV? Am I too old? Overqualified? Is the ATS rejecting me? Or do I just need to apply for more jobs? In this episode of Seen, Heard & Hired,Carol and Sarah unpack what might actually be happening when you’re applying for jobs and not getting the response you hoped for. With application volumes high across NewZealand and Australia, there’s a lot happening behind the scenes that job seekers simply can’t see. We talk about competition, the impact of AI and easy-apply technology, what recruiters are seeing, and why silence or rejectiondoesn’t always mean what you think it does. Most importantly, we look at how to recognisethe difference between what you know about your job search and the story you might be creating to fill in the gaps — and where to focus your energy when something genuinely isn’t working. In This Episode Why application volumes are so high right nowMore applications don’t necessarily mean more suitable candidatesUsing AI to support your application rather than letting it do all the talkingWhy “you don’t know who you’re up against” really does matterWhat it tells you if you’re getting interviews but not offersWhy feedback and patterns are more useful than one unsuccessful applicationAgeism, overqualification and the assumptions that can creep into a long job searchWhy applying for hundreds of jobs isn’t necessarily the answerKnowing when it might be time to change something — and when it isn’tFocusing on the parts of your job search you can actually influence Episode Resources Episode 8 — Your CV Has One JobWe refer back to our conversation about making it easy for a recruiter or hiring manager to understand why your experience makes sense for the role. Episode 7 — ATS Myths BustedIf you’re wondering whether an ATS is the reason you’re not hearing back, we tackled that one in Episode 7. Career CoachingIt can help to have someone look objectively at what’s happening — from the roles you’re targeting, your CV to interview feedback, confidence and assumptions that can creep in. Carol — Fraser Peoplehttps://www.fraserpeople.co.nz Sarah — Sarah Veronica Coachinghttps://www.sarahveronicecoaching.com Chapters 00:00 Why am I applying and hearing nothing?01:24 What’s happening in the job market04:28 Application volume, AI and easy apply07:32 Quality, relevance and tailoring your applications08:00 You don’t know who you’re up against10:38 Getting interviews but not getting the job11:39 Feedback and looking for patterns14:07 Don’t turn an unknown into a fact14:44 Ageism, overqualification and assumptions17:36 The stories we tell ourselves19:02 “I’ve applied for 100 jobs and nobody wants me”20:38 When it might be time to change something21:00 How career coaching can help22:12 Focus on what you can control23:48 Myths & Truths25:53 The takeaway27:22 Coming next: building your job search strategy 🌐 Connect With Us Follow Seen, Heard & Hired  LinkedIn: https://www.linkedin.com/company/seen-heard-hiredInstagram: https://www.instagram.com/seenheardhired/Facebook: https://www.facebook.com/seenheardhired/ Coming Next Applying for advertised roles is only one part of finding your next opportunity. In our next episode, we start looking at thebigger picture: building a job search strategy that goes beyond hitting Apply. 💙 Thanks for Listening If this episode resonated with you, follow Seen,Heard & Hired wherever you listen and share it with someone who might need to hear it. And if you’ve experienced ageism, been toldyou’re overqualified, or found yourself wondering whether you should remove experience from your CV, we’d love to hear from you. We’re planning to explore that conversation in a future episode.

  2. Sep 7

    Episode 08. Your CV Has One Job: What Recruiters Really Look For

    About This Episode It’s a crowded market for job applications right now. So when recruiters and hiring managers are reviewing multiple CVs, what actually makes them stop and want to keep reading? In this episode, Carol and Sarah share what they look for when they first open a CV, drawing on years of reviewing thousands of applications between them. This isn’t about creating the “perfect” CV or following one particular formula. It’s about making it easy for theperson reading your CV to quickly see what you bring. From making the most of that all-important first page to showing your achievements rather than simply listing responsibilities, they share practical ways to makeyour experience clear, relevant and easy to understand. Because ultimately, your CV has one job: to give someone enough reason to want to pick up the phone andfind out more about you. In This Episode   What recruiters actually lookfor when they first open your CV    Why your first page is valuablereal estate        How to write a personal profilethat sounds like you     Why your CV shouldn’t read likea job description·   How to turn responsibilitiesinto achievements and demonstrate your impact·     Why relevance matters more thanincluding everything you’ve ever done·        How to tailor your CV withoutrewriting it from scratch for every application  Common CV mistakes that can make it harder for recruiters to find the good stuff  Why there’s no magic numberwhen it comes to CV length Using AI to check and polishyour CV rather than write it for youhe risks of mass applying andauto-apply tools How to approach your CV whenyou have a long career history Episode Resources 🎁 CV Profile Tip Sheet Struggling with what to say in the profile at the top of your CV? We’ve put together a simple tip sheet to help you think about howyou describe who you are, what you’re good at and the value you bring — without falling back on generic phrases or “word salad”. 👉 Download here: https://bio.site/Seenheardandhired Chapters 00:00 – What actually makes a CV stand out? 01:47 – Welcome to Seen, Heard & Hired 02:20 – What recruiters look for first 05:20 – How quickly is your CV really being reviewed? 08:02 – Making the most of your first page 10:53 – Writing a personal profile that sounds like you 15:45 – Your experience: achievements versus responsibilities 17:02 – How to identify and show your impact 18:24 – Tailoring your CV without starting again 20:08 – Cutting the word salad and keeping it relevant 23:57 – What makes recruiters stop reading? 26:22 – CV design, formatting and common mistakes 27:51 – Mass applying and auto-apply tools 30:27 – Remember what your CV is actually there to do 31:22 – CV myths and truths 35:30 – Listener question: How do you summarise a 30-year career? 36:59 – Final thoughts 🌐Connect with Us Seen, Heard & Hired LinkedIn: https://www.linkedin.com/company/seen-heard-hiredInstagram: https://www.instagram.com/seenheardhired/Facebook: https://www.facebook.com/seenheardhired/ Carol Fraser – Fraser Peoplehttps://www.fraserpeople.co.nz 💙Thanks for listening If you enjoyed this episode, we’d love you to follow Seen, Heard & Hired on your favourite podcast platform and share it with someone who might find it helpful. Following the podcast helps more people discover our conversations and means you’ll be notified whenever a new episode is released. Catch up on Episode 7 – ATS Myths Busted: Do You Really Need an ATS-Friendly CV? We mentioned Applicant Tracking Systems and auto-apply tools during this conversation. If you haven’t listened to our previous episode, we unpack what an ATS actually does, what it doesn’t do and some of the myths aroundwriting an “ATS-friendly” CV.

  3. Aug 24

    Episode 07. ATS Myths Busted: Do You Really Need an ATS-Friendly CV?

    About this Episode There’s a lot of advice online about how tomake your CV “ATS-friendly”, beat the ATS, use the right keywords or achieve the right ATS score. But how much of it is actually true? In this episode, Sarah and Carol take acloser look at Applicant Tracking Systems (ATS): what they actually are, how recruiters use them and what really happens after you hit apply. They discuss some of the fear and misinformation surrounding ATS, including why an application might be rejected quickly, the role of screening questions, keyword stuffing and ATS scores. They also talk about the growing role of AI in recruitment, why there isn’t one universal ATS that every employer uses, andwhy humans are still very much part of the recruitment process. In this Episode   What an Applicant TrackingSystem actually is     What happens to your CV afteryou hit apply       Why some applications can berejected quickly       Screening and knockoutquestions       Whether keywords really matter       The myth of the universal “ATSscore”       Why trying to “beat” the ATScan distract you from what really matters       Simple CV formatting andreadability       How recruiters search and usetheir ATS       The growing role of AI inrecruitment       Why your CV still needs tosound like you Listener Love💙 Thanks to Jess for her lovely feedback: “Fabulous podcast. Loved it.” And thanks to Jo for a great question: How do I summarise a 30-year career into a short CV, especially when some of the really big stuff happened in the first half of my career? We’ll be talking about that in our next episode as we move into what makes a great CV and what makes recruiters want to keep reading. Coming Next We’ve spent this episode talking about why you shouldn’t obsess about writing your CV for a machine. Next time, we turn our attention to the person actually reading it. What makes recruiters want to keep readingyour CV? We’ll discuss that first page, achievements versus job descriptions, tailoring your CV, how long it should be — and yes, whether you should put a photo on it. Chapters 00:00 Understanding ATS: The Basics 02:29 Debunking ATS Myths 04:58 The Human Element in Recruitment 04:59 The Role of AI in Job Applications 07:07 Navigating Clickbait and Misinformation 09:50 Crafting Authentic CVs 11:36 The Diversity of ATS Systems 13:05 Understanding Applicant TrackingSystems (ATS) and Their Functionality 16:52 The Role of Recruiters in the ATSProcess 19:52 Debunking Myths Around ATS and CVCompliance 22:30 The Importance of Tailoring Your CV 25:51 Myths and Truths About ATS andRecruitment 28:11 Looking Ahead: What Recruiters Wantto See in Your CV Connect with Us Seen, Heard & Hired LinkedIn: https://www.linkedin.com/company/seen-heard-hired Instagram: https://www.instagram.com/seenheardhired/ Facebook: https://www.facebook.com/seenheardhired/ Carol – Fraser People https://www.fraserpeople.co.nz Thanks for Listening If you enjoyed this episode, we'd love you to follow Seen, Heard & Hired on your favourite podcast platform and share it with someone who might find it helpful.

  4. Aug 10

    Episode 06: The interview you're probably not preparing for

    About This Episode If you've been invited to a phone screen call or phone screening interview, congratulations! In today's competitive job market, that's already something worth celebrating. Someone has read your application, seenpotential and wants to know more about you. Yet many candidates still think a phone screen is "just a quick chat" before the real interview begins. In this episode, Sarah and Carol pull back the curtain on what recruiters are really thinking during that first conversation. Drawing on their combined experience in agency recruitment, internal talent acquisition and career coaching, they share practical recruiter insights into why phone screens matter, what they're really listening for, and the simplethings that can help you progress to interview. You'll also hear the common mistakes candidates make, why good communication starts before the interview itself, howAI is beginning to change recruitment, and why curiosity, preparation and authenticity still matter more than ever. Whether you're actively job searching or simply preparing for future opportunities, this episode will help you approachyour next recruiter conversation with greater confidence. In This Episode Chapters 00:00 The Importance of Phone Screens 02:47 Understanding the Recruitment Process 05:40 The Role of the Recruiter 07:25 The Screening Process Explained 07:26 What Recruiters Look For 10:35 Effective Communication During Phone Screens 12:11 The Misconceptions of Recruiter Calls 16:34 Understanding Candidate Motivation 18:23 Assessing Fit and Culture 18:48 Building Relationships with Recruiters 20:46 Engagement and Curiosity in Conversations 23:15 Common Mistakes in Phone Screens 24:40 The Importance of Communication 26:17 Navigating AI in Recruitment 29:55 Myths and Truths About Phone Screens 32:23 Listener Love and Final Thoughts 🌐 Connect With Us Follow Seen, Heard & Hired LinkedIn https://www.linkedin.com/company/seen-heard-hired Instagram https://www.instagram.com/seenheardhired/ Facebook https://www.facebook.com/seenheardhired/ Website Carol Fraser – Fraser Peoplehttps://www.fraserpeople.co.nz 💙 Thanks for Listening If you enjoyed this episode, we'd love you to followSeen, Heard & Hired on your favourite podcast platform and share it with someone who might be navigating their next career move. Following the podcast helps more people discover our conversations and means you'll be notified whenever a new episode is released.

  5. Jul 28

    Episode 05: How to Prepare for Common Interview Questions - Without Overthinking It

    Ever been asked "Tell me about a time when…" and your mind goes blank? You're not alone. In this episode we discuss how to prepare for these questions with confidence. Today Sarah and Carol discuss what they call the meaty middle of the interview—the part after 'Tell me about yourself' and before you get to ask your own questions. Behavioural questions, situational questions and those 'Tell me about a time when...' moments can leave even experienced professionals wondering where to start. They discuss behavioural and situational interview questions, how to use the STAR and SAR framework without sounding scripted, common questions about weaknessesand mistakes, and practical ways to answer with confidence while staying authentic. Episode Resources Need a quick reminder of what STAR stands for?Download our STAR Interview Framework, which explains each part of the model and gives you a simple reference to help structure your interview examples.👉 Download here: https://bio.site/Seenheardandhired Key Takeaways Interviews aren't about catching you out—they're about understanding how you think andwork. Behavioural questions are looking for real examples from your experience. Use STAR (or SAR) as a guide, not a script. Prepare a handful of stories you can adapt to different questions. Focus on your contribution, especially when talking about team achievements. Relevant examples matter more than perfect examples. Questions about weaknesses and mistakes are opportunities to demonstrateself-awareness and growth. It's okay to pause and gather your thoughts. Keep your answers concise and relevant. Authenticity will always leave a stronger impression than trying to give the 'perfect' answer. 🌐Connect with Us Follow Seen,Heard & Hired LinkedIn: https://www.linkedin.com/company/seen-heard-hired Instagram: https://www.instagram.com/seenheardhired/ Facebook: https://www.facebook.com/seenheardhired/  Website Carol Fraser – Fraser People:  www.fraserpeople.co.nz  💙Thanks for Listening If you enjoyed this episode, we'd love you to follow the podcast and share it with someone who might benefit from the conversation.

  6. Jul 14

    Episode 04. Finish Strong: How to End Your Interview with Confidence

    The interview isn't over until you leave the room. Those final few minutes can leave just as much of an impression as your first answer, yet they're often the part candidates prepare for the least. In this episode of Seen, Heard & Hired, Carol and Sarah discuss why the end of an interview deserves just as much attention as the beginning. Too often candidates relax once the interviewer's questions are over, missing the opportunity to finish the conversation strongly. They share practical advice on turning the end of an interview into a genuine conversation, asking thoughtful questions, assessing whether the company is the right fit for you, and avoiding some of the common mistakes candidates make.They also discuss navigating deal breakers, understanding team dynamics, thoughtful follow-up, and why curiosity and preparation can help you leave the interview feeling confident and remembered. Episode Resources 🎁 Free Download Looking for some inspiration before your next interview? We've put together a free download with 10 thoughtful questions to ask at the end of an interview.Choose two or three that feel right for the conversation and you'll leave a stronger impression while also learning whether the role and organisation are the right fit for you. 👉 Download here: https://bio.site/Seenheardandhired Key Takeaways      The end of the interview is your opportunity to leave a lasting impression.Treat the interview as a two-way conversation, not an interrogation.Prepare a few thoughtful questions rather than asking questions for the sake of it.Use the interview to assess the company, culture and team as much as they're assessing you.Don't mentally switch off before the interview has finished.Be upfront about any genuine deal breakers rather than raising them at the very end.Read the room and adapt your questions to the conversation.Curiosity and genuine interest will always come across better than trying to impress.Finish with confidence, professionalism and positive energy. Chapters        00:00 The Importance of EndingInterviews Strongly·        02:56 Turning the Interviewinto a Conversation·        06:00 Is This the Right Companyfor You?·        09:04 Common Mistakes at theEnd of Interviews·        11:57 Asking the RightQuestions·        15:00 Talking About DealBreakers        18:39 The Importance ofCuriosity in Interviews·        19:58 Crafting ThoughtfulQuestions·        22:05 Understanding TeamDynamics·        24:04 The Role of Energy inInterviews·        25:56 Thoughtful Follow-Up·        30:03 Finishing the Interviewwith Confidence·        33:59 Recap and Next Steps 🌐 Connect with Us       LinkedIn: https://www.linkedin.com/company/seen-heard-hired        Instagram: https://www.instagram.com/seenheardhired/        Facebook: https://www.facebook.com/seenheardhired/ Our websites·        Carol Fraser – Fraser People:  www.fraserpeople.co.nz        Sarah Veronica Coaching: www.sarahveronicacoaching.com 💙 Thanks for Listening! If you enjoyed this episode, we'd love you to follow the podcast and share it with someone who might benefit from the conversation.

  7. Jun 30

    Episode 03. Tell me about yourself: The interview question everyone dreads

    "Tell me about yourself." Four simple words that leave many job seekers wondering where to begin. It's often the very first thing an interviewer asks, yet it's such a broad question that many candidates end up rambling through their career history or wondering if they're saying theright thing. In this episode, Sarah and Carol discuss why interviewers ask this question, what they’re really listening for, and how to answer without sounding rehearsed or simply repeating your CV. Drawing on decades of recruitment and career coachingexperience, they explore the power of storytelling, share a simple framework to structure your response, and explain how authenticity and preparation can helpyou stand out. You’ll also learn why interviewers aren’t looking for your life story—they’re trying to understand who you are professionally, how you communicate, and what youcould bring to their team. Whether you’re preparing for your first interview or your next career move, you’ll come away with practical tips to help you answer with confidence and leave a memorable first impression. This is the first episode in our interview series, where we’ll be unpacking different stages of the interview process and sharing practical advice to help you feel moreconfident at every step. Key Takeaways       “Tell me about yourself” may feel like the worst interview question, but it’s also one of the most revealing.       Interviewers are listening to how you communicate, not just what you’ve done.         Stories create far more impact than simply listing your jobs or responsibilities.A simple Present → Past → Future structure helps keep your answer clear and relevant.    You don’t need to memorise a script — you need to understand your own story.·        Authenticity, enthusiasm and genuine connection matter more than trying to sound perfect.·        Preparation builds confidence and helps calm interview nerves.         Strong first impressions can shape the rest of the interview.Chapters 00:00 Is “Tell Me AboutYourself” the Worst Interview Question? 02:54 Why Stories Matter More Than Your CV 05:57 What Interviewers Are Really Looking For 08:54 Making a Strong First Impression 12:03 A Simple Framework That Works 15:07 Why Authenticity Beats Perfection 18:00 Myth or Truth? Common Interview Misconceptions 20:57 Final Tips & Key Takeaways

About

Welcome to Seen Heard & Hired, hosted by Sarah and Carol. We are two recruiters, career coaches, ex-colleagues, and great friends with 40 years of combined industry experience. Join us for real conversations about careers, confidence and navigating the world of work. Honest stories, practical insights and the advice no one gives you. Whether you're feeling stuck, planning a career change or looking to build confidence at work, we're here to unpack what it really takes to be Seen, Heard and Hired. Follow us on Instagram / seenheardhired Facebook / seenheardhired