Team with the Queen

Yosmerys Aparicio Cuencas
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The podcast that goes beyond the titles and the LinkedIn bios, where we uncover the real stories behind the leader shaping the industries.  100 leaders in Australia whose stories are worth hearing.That's the mission. Team with the Queen is the fortnightly interview podcast on the journey to find them. Not the ones on every panel. Not the ones with the loudest LinkedIn. The leaders actually doing the work — the ones nobody's putting a microphone in front of yet. Until now.Hosted by Yosmerys Aparicio Cuencas, a Latina-Australian, founder of Supporting Communities Australia, and the host who got tired of waiting for the gatekeepers to choose the guests for her.Every second thursday, one guest. Their real stories. The wins, the failures, the stuff they only tell you off the record. Vulnerability that earns the moment. Humour that earns the rewatch. Conversations you can't get anywhere else, because nobody else is having them like this.You'll meet founders, support workers, sector-shapers, accidental leaders, the unsung ones whose work is changing how Australia actually runs.If you've ever felt like the conversations that matter most aren't the ones being broadcast — this show is for you.New episodes every second thursday.Follow on Instagram, TikTok and YouTube @teamwiththequeen.Website: https://linktr.ee/Yosmerys Team with the Queen is a Supporting Communities Australia production.

Episodes

  1. 3d ago ·  Video

    From Retail to CEO to Purpose: Beulah Lenanne on Finding Her Calling in Disability Care

    A marriage ended because too much money went to people who needed it. And 18 years after emigrating from Northern Ireland, the volunteer in the Port Lincoln aged care home finally found her calling. Chapters: Chapters 00:00:00 Cold open: passion is everything in disability care 00:01:25 Welcome to Team with the Queen 00:03:06 Meet Queen Bee: from Northern Ireland to NDIS 00:05:06 Finding purpose: the moment everything clicked 00:05:53 From CEO back to operations: choosing purpose over title 00:07:42 The Campanelli brothers: family-owned excellence 00:11:17 SIL, SSRC, and supporting families with children 00:13:58 Treating participants like family: dignity and respect 00:16:57 Brought to you by Wholii 00:17:48 The headbands game: guessing leadership 00:21:24 Leadership done wrong: leaders who won't do the work 00:25:51 The pressure no one sees: what people misunderstand about leadership 00:28:46 Listening: the secret to long-term leadership success 00:30:57 Career journey: from stay-at-home mom to operations leader 00:32:06 Wesley Mission training: where passion met education 00:34:47 A house vs a home: what makes SIL actually work 00:37:27 Hospital to home: the participants stuck in limbo 00:38:17 NDIS from day one: inequity in access 00:39:41 The solution: hire people who actually care 00:42:34 Celebrity question: Emanuel's word association game 00:43:58 Advocacy: helping the underdog, always 00:45:56 Queen Bee gets crowned: making a difference, one life at a time 💎 PLATINUM SPONSOR: Wholii Team with the Queen is proudly powered by Wholii, our Platinum Sponsor. Wholii is the compliance and workflow platform built for Australian NDIS providers by people who have lived your problems firsthand. Wholii cuts admin time, automates the manual stuff, and keeps your whole team compliant and audit ready without even trying. Book a free demo: https://wholii.com.au Follow Wholii: • Instagram: instagram.com/wholii_au • TikTok: tiktok.com/@wholii • YouTube: youtube.com/@wholii_au • LinkedIn: linkedin.com/company/wholii • Facebook: facebook.com/wholii Episode featuring Beulah Lenanne, CEO at Top Disability Care. Beulah is known as Queen Bee. Hospital doctors call her that when participants get admitted. She's been in the sector since the NDIS started rolling out in 2015. She started as an admin assistant in aged care. She climbed from operations to CEO. And then she walked away from the corner office to pursue purpose over position. In this conversation, Beulah shares: • Why she emigrated from Northern Ireland and ended up volunteering in Port Lincoln • The marriage that ended partly because she gave away too much money to people in need • How she went from retail at Target to admin assistant to CEO • The moment Wesley Mission made her entire operations team redundant • Why she helps NDIS providers prepare for audits and what she finds 18 months later • The Campanelli brothers and how Angelo lined up 20 interviews in one day • Why Top Disability Care is the best SIL home support coordinators have ever walked into • The difference between a house with support and an actual home • Why leaders who have never done the job they manage shouldn't be in the industry • The sleepover bed story and the manager who got made redundant • Why immigrants with limited English get $8,000 plans while others get a million • The NDIS planner who demanded to speak to a participant who has never spoken a word • What she hopes people say in 10 years about the difference she made There's also a headbands game where Beulah takes seven minutes to guess the word leadership while wearing a ladybug crown. And a story about taking homeless people into her house. And the moment Emanuel Gini sends a celebrity word association game featuring coffee, chaos, and hope. This is about leadership that listens, homes that feel like homes, and what happens when passion drives every decision. Beulah Lenanne LinkedIn: https://www.linkedin.com/in/beulah-lennane-352a6049/ Top Disability Care LinkedIn: https://www.linkedin.com/company/top-disability-care/ Yosmerys Aparicio Cuencas is the founder of Supporting Communities Australia and the Elevate Youth Lab. LinkedIn: https://www.linkedin.com/in/yosmerys-aparicio-cuencas/ Website: https://linktr.ee/Yosmerys @teamwiththequeen on TikTok, Instagram, and YouTube. New episodes fortnightly. Team with the Queen is a Supporting Communities Australia production. #NDIS #Leadership #SIL

    From Retail to CEO to Purpose: Beulah Lenanne on Finding Her Calling in Disability Care

  2. Jul 8 ·  Video

    99 Problems but Solving One Isn't: AI, Compliance & the Future with Hashim Ahmed (Wholii) EP 04

    Hashim says thank you and please to AI because Terminator taught him manners. And 10 years in disability services taught him that friction isn't about people trying to do the wrong thing. It's about people misunderstanding people. Chapters: Chapters 00:00:00 Cold open: AI is going to come and kill them 00:00:38 Welcome to Team with the Queen 00:01:25 Meet Hashim: the man who loves problems 00:04:57 From support worker to DreamMaker founder 00:05:52 Introducing Wholii: AI compliance platform for NDIS 00:06:34 How Wholii works: from hiring to participant onboarding 00:09:48 AI safety and data security in NDIS 00:13:09 Context is everything: treating AI like a person 00:14:48 Voice-activated workflows and automation magic 00:19:01 The power of data and continuous improvement registers 00:22:49 The 1% improvement philosophy and Atomic Habits 00:26:07 Brought to you by Wholii 00:26:54 The headbands game: guessing friction 00:31:24 The real issue behind friction in NDIS 00:35:48 Collaboration: what it really means 00:39:51 Why the disability sector is slow to adopt technology 00:43:25 AI is not the enemy: innovation through history 00:44:23 From India to Australia: the toll road story 00:48:38 Celebrity question from Solomon: the collaboration car 00:52:33 Hashim crowned King of Solutions 00:53:39 10 years from now: legacy and impact 💎 PLATINUM SPONSOR: Wholii Team with the Queen is proudly powered by Wholii, our Platinum Sponsor. Wholii is the compliance and workflow platform built for Australian NDIS providers by people who have lived your problems firsthand. Wholii cuts admin time, automates the manual stuff, and keeps your whole team compliant and audit ready without even trying. Book a free demo: https://wholii.com.au Follow Wholii: • Instagram: https://instagram.com/wholii_au • TikTok: https://tiktok.com/@wholii • YouTube: https://youtube.com/@wholii_au • LinkedIn: https://linkedin.com/company/wholii • Facebook: https://facebook.com/wholii Episode 4 of Team with the Queen featuring Hashim Ahmed, founder of DreamMaker and Wholii. Hashim is known as the guy who built a compliance platform because spreadsheets and manual admin were the friction nobody asked for. He's been in the NDIS space for more than 10 years. He started as a support worker. He built DreamMaker from the ground up. And now he's solving the problems the entire sector didn't know how to name. In this conversation, Hashim shares: • Why he says thank you and please to AI just in case Arnold Schwarzenegger comes back • The 1% improvement theory that turned the worst Olympic cycling team into champions • Why his dad refused email because the fax machine worked just fine • How Wholii uses voice transcription to auto fill forms and generate service agreements • The internal audit function most providers are doing but never recording • Why friction in the sector isn't about bad intentions but about misunderstanding people • The difference between real collaboration and open to collaborations spam on LinkedIn • Why the Toyota Prius is the official car of let's catch up for a coffee and collaborate • What he hopes the sector will say in 10 years about the system not the individual There's also a headbands game where Hashim takes seven minutes to guess the word friction while wearing a helmet. And a story about his mum who used to pay for 10 minute international phone calls and now can't stop talking on WhatsApp. And the moment Solomon Rokotavaga sends a celebrity question about beards and car personalities. This is about AI compliance workflow and what happens when a problem solver refuses to stop solving. Hashim Ahmed — Wholii LinkedIn: https://www.linkedin.com/in/hashim-ahmed-512459247/ Yosmerys Aparicio Cuencas is the founder of Supporting Communities Australia and the Elevate Youth Lab. LinkedIn: https://www.linkedin.com/in/yosmerys-aparicio-cuencas/ Website: https://linktr.ee/Yosmerys @teamwiththequeen on TikTok, Instagram, and YouTube. New episodes fortnightly. Team with the Queen is a Supporting Communities Australia production. #NDIS #AICompliance #WorkflowAutomation

    99 Problems but Solving One Isn't: AI, Compliance & the Future with Hashim Ahmed (Wholii) EP 04

  3. Jun 24 ·  Video

    Dignity of risk: the participant wanted to smoke. He said yes. | Emanuel Gini, Ability Connect

    A man with Huntington's wanted to keep smoking. His whole care team said no. Emanuel Gini said something else. The behaviours dropped overnight. This is what dignity of risk looks like when it is actually practised, not just written into policy. Episode 3 of Team with the Queen featuring Emanuel Gini, National Operations Manager at Ability Connect, the Sydney specialist support coordination team that takes on the complex NDIS cases other providers refuse. 🎯 What you'll learn: • The Huntington's cigarette story and the harm-reduction reframe behind it (27:57) • Why information, not the diagnosis, is the real issue behind every complex case (22:41) • The 4-month brain-injury patient breakthrough that came from just staying (25:20) • How a car accident at 18 ended his pro soccer dream and pivoted him into community work (15:59) • The 3-step Ability Connect model that runs the same way it did on day one: Listen, Connect, Monitor (34:08) • Why he tells every support coordinator: stop assuming, the person is the expert in their own life (36:12) • Knowing when you are not the right fit, the Venezuelan proverb about gold coins (40:18) CHAPTERS: 0:00 The patient who wanted to smoke 1:20 Meet Emanuel: Mister Eggy, family, food, community 9:17 World Cup edition: soccer, Uruguay, Australia, why football still matters 15:29 The car accident at 18 that ended the soccer dream 17:31 Bakery shifts from 2am to 2pm, seven days a week 19:04 Brought to you by Wholii 20:00 Headbands game: the topic is complex cases 22:41 Information is the real issue behind every complex case 25:20 The brain-injury patient breakthrough, 4 months of just being there 27:57 Dignity of risk: the Huntington's patient he let keep smoking 28:58 Blue plate or pink plate: small choices, big behaviour changes 32:02 Ability Connect: 10 years, 20 specialist support coordinators, one philosophy 34:08 The 3-step model: Listen, Connect, Monitor 36:12 Stop assuming, the person is the expert in their own life 37:13 Stop being curious, start dying 38:45 Soccer equals coordination: every player knows their role 40:18 You cannot be a gold coin, knowing when you are not the right fit 42:26 The celebrity question from Plan Manager Stew 46:33 The King of Coordination award 47:03 What do you hope they say about what you built 49:05 Stops managing plans, starts coordinating lives 💎 PLATINUM SPONSOR: Wholii Team with the Queen is proudly powered by Wholii, our Platinum Sponsor. Wholii is the compliance and workflow platform built for Australian NDIS providers by people who have lived your problems firsthand. Wholii cuts admin time, automates the manual stuff, and keeps your whole team compliant and audit-ready without even trying. Book a free demo: https://wholii.com.au Follow Wholii: • Instagram: instagram.com/wholii_au • TikTok: tiktok.com/@wholii_au • LinkedIn: linkedin.com/company/wholii • YouTube: youtube.com/@wholii_au • Facebook: facebook.com/wholii 👤 ABOUT THE GUEST: Emanuel Gini is the National Operations Manager at Ability Connect, a Sydney-based specialist support coordination team that has operated for over a decade. The team focuses on the high-complexity NDIS cases other providers turn away. Emanuel leads a 20-person case-management team: listen first, connect to the right services, monitor and adapt. 🔗 Ability Connect: https://abilityconnect.com.au 🔗 Emanuel on LinkedIn: https://www.linkedin.com/in/emanuel-gini-0452991b0/ 👑 ABOUT THE SHOW: Team with the Queen is the fortnightly interview podcast hosted by Yosmerys Aparicio Cuencas, a Latina-Australian founder on a mission to find 100 Australian leaders whose stories are worth hearing. Not the ones on every panel. Not the ones with the loudest LinkedIn. The leaders actually doing the work nobody is putting a microphone in front of yet. Until now. 🎙 New episodes every second Thursday. 🔗 Yosmerys Aparicio Cuencas is the founder of Supporting Communities Australia and the Elevate Youth Lab. LinkedIn: https://www.linkedin.com/in/yosmerys/ All links: https://linktr.ee/Yosmerys 📲 FOLLOW @teamwiththequeen on YouTube, Instagram, and TikTok. 🎧 Listen on Spotify, Apple Podcasts, and all major platforms. Team with the Queen is a Supporting Communities Australia production. #DignityOfRisk #DutyOfCare #TeamWithTheQueen #FounderPodcast #NDIS #SpecialistSupportCoordination #DignityOfRiskInDisability #HuntingtonsDisease #AustralianPodcast #InterviewPodcast #LeadershipPodcast #DisabilitySupport #AgedCare #AbilityConnect #EmanuelGini #YosmerysAparicio #AustralianLeader #SupportCoordinator #NDISProvider #DisabilityServices #SydneyPodcast Thank you for listening to Team with the Queen. You can find us on TikTok, Instagram and YouTube as @teamwiththequeen

    Dignity of risk: the participant wanted to smoke. He said yes. | Emanuel Gini, Ability Connect

  4. Jun 10 ·  Video

    She Sang Stevie Wonder in Her Dad's ICU at 16 with Jillian "Gigi" Bichara (Connect Community and Respite Services)

    NDIS's most connected operator started as the 16-year-old who sang Stevie Wonder to her father in ICU. Chapters: 0:00 — Cold open: the life support decision 0:36 — Meet Gigi: the NDIS's best connector 2:24 — Two roles fill my cup 4:17 — Dad's accident at 16 12:14 — Choice and control + dignity of risk 13:25 — The Heartbreak High reveal 18:09 — Doctor or pharmacist? I chose neither 23:43 — Singing Stevie Wonder in dad's ICU 26:18 — Brought to you by Wholii 27:01 — The headbands game 39:13 — 'Open to collaborations' is the new spam 43:54 — Footprints in the sand 44:53 — The No BS Queen award This episode is proudly presented by Wholii — built by compliance specialists for Australian NDIS providers. Wholii cuts admin time, automates the manual stuff, and keeps your whole team compliant and audit-ready. Book a free demo: https://wholii.com.au Episode 2 of Team with the Queen featuring Gigi Bichara — Business Development Manager and Support Worker at Connect Community and Respite Services (Beverly Hills, NSW). Gigi is widely recognised as the best-connected person on the NDIS — but the path there started somewhere most people don't see. In this conversation, Gigi shares: - The day the medical team asked her family to turn off her father's life support - Why she rejected the "doctor or pharmacist" expectations her Egyptian Orthodox family had for her - What being on Heartbreak High Season 1 taught her about reinvention - The line that separates real collaboration from "open to collaborations" spam - Why dignity of risk is the missing pillar of choice and control - The one thing she'd keep if everything she'd built disappeared tomorrow Gigi Bichara — Connect Community and Respite Services https://www.linkedin.com/in/jillian-gigi-bichara-701127320/https://www.linkedin.com/company/connect-community-and-respite-services/ Yosmerys Aparicio Cuencas is the founder of Supporting Communities Australia and the Elevate Youth Lab. LinkedIn: https://www.linkedin.com/in/yosmerys/ Website: https://linktr.ee/Yosmerys @teamwiththequeen on TikTok, Instagram, and YouTube. New episodes every second thursday. Team with the Queen is a Supporting Communities Australia production. #NDIS #LeadershipPodcast #AustralianPodcast Thank you for listening to Team with the Queen. You can find us on TikTok, Instagram and YouTube as @teamwiththequeen

    She Sang Stevie Wonder in Her Dad's ICU at 16 with Jillian "Gigi" Bichara (Connect Community and Respite Services)

  5. Jun 10 ·  Video

    NDIS Providers Got Marketing WRONG — with Solomon Rokotavaga (Aligned Community Care)

    15 years in the NDIS. Now head of marketing for one of its most data-driven providers. So why does Solomon say every provider's marketing is broken? CHAPTERS 0:00 Welcome to Team with the Queen 0:48 Why Solomon is the first guest 2:00 From Fiji to 15 years in the NDIS 4:30 Starting at DSA and working the front line 6:30 The Criminal Justice Program years 9:00 Black don't crack and the Venezuelan heritage detour 10:50 Aligned Community Care and why they built their own CRM 13:30 The data justification trap most NDIS providers fall into 18:00 Elevate Youth Lab and the "Queen" origin story 21:00 The headbands game (and the shark-head story) 27:30 What's on Solomon's forehead? 30:15 A word from our sponsor: Wholii 30:50 Back to the game 32:30 Why content in the NDIS sector is broken 33:50 "Hey guys, my name is Solomon" – scroll 40:15 Vincent Shian: 127 likes, under 100 connections 43:45 Vulnerability is the strategy 46:20 The hard question: ethics of marketing vulnerable people 49:25 The Lamborghini-NDIS problem 51:00 Gigi's celebrity question 52:30 Inclusive influencing: the centre Solomon would build 58:30 10 years from now, what will the sector say? 1:00:50 The Marshall Islands ripple story 1:02:00 Why community services are invisible online SPONSOR Wholii – NDIS compliance, without the chaos. Cuts admin, automates the manual stuff, keeps your team audit-ready. Book a free demo: https://wholii.com.au (ad read at 30:15) LinkedIn: https://www.linkedin.com/company/wholii/ This conversation goes deep on what's broken with how the NDIS markets itself, and the small shifts that change everything. Solomon's 15-year origin story. Why Aligned built their own CRM. The post that got 127 likes with under 100 connections. The ethics of marketing vulnerable people. The kind of inclusive content centre Solomon would build if money was no object. There's also a headbands game. And a shark head. Stay for both. Solomon Rokotavaga is Head of Marketing & Community Engagement at Aligned Community Care, an NDIS provider specialising in complex mental health. Aligned Community Care is also a presenting sponsor of this episode. LinkedIn: https://www.linkedin.com/in/solomon-rokotavaga-26a466107/ Website: https://alignedcommunitycare.com.au YouTube: https://www.youtube.com/@AlignedCommunityCare Yosmerys Aparicio Cuencas is the founder of Supporting Communities Australia and the Elevate Youth Lab. LinkedIn: https://www.linkedin.com/in/yosmerys-aparicio-cuencas/ Website: https://linktr.ee/Yosmerys @teamwiththequeen on TikTok, Instagram, and YouTube. New episodes fortightly. Team with the Queen is a Supporting Communities Australia production. #NDIS #ContentMarketing #SupportCoordinator Thank you for listening to Team with the Queen. You can find us on TikTok, Instagram and YouTube as @teamwiththequeen

    NDIS Providers Got Marketing WRONG — with Solomon Rokotavaga (Aligned Community Care)
  • 5 Episodes

About

The podcast that goes beyond the titles and the LinkedIn bios, where we uncover the real stories behind the leader shaping the industries.  100 leaders in Australia whose stories are worth hearing.That's the mission. Team with the Queen is the fortnightly interview podcast on the journey to find them. Not the ones on every panel. Not the ones with the loudest LinkedIn. The leaders actually doing the work — the ones nobody's putting a microphone in front of yet. Until now.Hosted by Yosmerys Aparicio Cuencas, a Latina-Australian, founder of Supporting Communities Australia, and the host who got tired of waiting for the gatekeepers to choose the guests for her.Every second thursday, one guest. Their real stories. The wins, the failures, the stuff they only tell you off the record. Vulnerability that earns the moment. Humour that earns the rewatch. Conversations you can't get anywhere else, because nobody else is having them like this.You'll meet founders, support workers, sector-shapers, accidental leaders, the unsung ones whose work is changing how Australia actually runs.If you've ever felt like the conversations that matter most aren't the ones being broadcast — this show is for you.New episodes every second thursday.Follow on Instagram, TikTok and YouTube @teamwiththequeen.Website: https://linktr.ee/Yosmerys Team with the Queen is a Supporting Communities Australia production.

Information

  • Creator
    Yosmerys Aparicio Cuencas
  • Years Active
    2026
  • Episodes
    5
  • Rating
    Explicit
  • Copyright
    © 2026 Team with the Queen