Dental Guiding Point

Dr. Mark S. Dill
  • 5.0 (4)
  • Entrepreneurship

To make the business side of dentistry less lonely, less stressful, and more successful — by giving away the practical knowledge, systems, and leadership insights from someone who has been in the trenches, growing from $0 to $21 million a year. The lessons here are real, hard-won, and designed to help dentists thrive — in practice, and in life.

Episodes

  1. 1d ago

    Google Reviews Are Costing You New Patients (Here's How to Fix It)

    Send us Fan Mail In this episode of Dental Guiding Point, Dr. Mark Dill and Toria Plank break down the exact review strategy they've used to generate 3,000+ Google reviews and explain why reviews are one of the most powerful (and free) marketing tools for growing a dental practice. You'll learn: - Why Google reviews matter for local SEO - How patients really choose a dentist - The simple Amazon analogy that makes asking for reviews easy - How to train your team to confidently ask for reviews - Fun incentive games that actually motivate your staff - The biggest mistakes practices make with negative reviews - How QR codes can dramatically increase review volume - Why reviews are one of the few marketing assets that keep paying off over time If you want more new patients without increasing your advertising budget, this episode is packed with practical strategies you can start using immediately. Got a question you want us to answer on a future episode? Drop it in the comments — we read every one. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact If you're enjoying the show, leave us a review wherever you're listening. It helps us reach more dentists, and we love reading your feedback. #DentalPractice #DentalOfficeManager #DentalTeam #DentalPodcast #DentalPracticeManagement #ContinuingEducation #StaffRetention #EmployeeEngagement #WorkCulture #LeadershipTips #PracticeManagement #SmallBusinessOwner #PracticeGrowth #DentalGuidingPoint #Leadership

    Google Reviews Are Costing You New Patients (Here's How to Fix It)

  2. Jul 27

    Building a Team That Wants to Learn: A Guide to Continuing Education

    Send us Fan Mail Ever wonder why some team members come back from continuing education fired up to make changes, while others just... stop wanting to go? In this episode, Dr. Mark Dill and Toria break down exactly what makes continuing education actually stick — and it's not the course, the location, or even the money. We're answering a question straight from you guys: how do you get your team to actually want to do continuing education, instead of treating it like an obligation? In this episode we cover: - The one mistake that makes staff dread CE instead of look forward to it - Why a fully-paid trip can still leave your team feeling let down - Real stories from our own CE trips and the ones that went sideways (including the cold hot dog microwave story we'll never forget) - What to actually cover — pay, hotel, food, transportation — and why the details matter more than you'd think - The conversation that gets real buy-in, instead of a forced yes - Why letting your team implement what they learned isn't optional - How to know when you've found the right person to invest in If you've ever paid for CE and still watched your team lose enthusiasm for it, this one's for you. Got a question you want us to answer on a future episode? Drop it in the comments — we read every one. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact If you're enjoying the show, leave us a review wherever you're listening. It helps us reach more dentists, and we love reading your feedback. #DentalPractice #DentalOfficeManager #DentalTeam #DentalPodcast #DentalPracticeManagement #ContinuingEducation #StaffRetention #EmployeeEngagement #WorkCulture #LeadershipTips #PracticeManagement #SmallBusinessOwner #PracticeGrowth #DentalGuidingPoint #Leadership

    Building a Team That Wants to Learn: A Guide to Continuing Education

  3. Jul 24

    How We Built a Team That Refuses to Quit

    Send us Fan Mail Ever wonder why some dental teams stay together through everything, while others can't keep staff past a year? In this episode, Dr. Mark Dill and Toria break down exactly what makes team building actually work — and it's not the activity, the budget, or the destination. We're answering a question straight from you guys: what do we do for team building, when do we plan it, how often, what's the budget, and who's in charge of it? In this episode we cover: - The one word that makes or breaks every team building event - Why an expensive trip can still leave your team feeling disconnected - Real stories from our own trips, CEs, and mishaps along the way (including a rental car - incident we'll never forget) - What to actually budget per person — and why the number matters less than you think - The do's and don'ts we learned the hard way - How to find out what your team actually wants (without just asking out loud) - When to plan team building, and how to decide who should run it If you've ever felt like you're doing "all the right things" for your team but still not getting the payoff, this one's for you. Got a question you want us to answer on a future episode? Drop it in the comments — we read every one. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact If you're enjoying the show, leave us a review wherever you're listening. It helps us reach more dentists, and we love reading your feedback. #DentalPractice #DentalOfficeManager #DentalTeam #DentalPodcast #DentalPracticeManagement #TeamBuilding #StaffRetention #EmployeeEngagement #WorkCulture #LeadershipTips #PracticeManagement #SmallBusinessOwner #PracticeGrowth #DentalGuidingPoint #Leadership

    How We Built a Team That Refuses to Quit

  4. Jul 20

    The 15-Minute System Every Dental Office Needs To Know

    Send us Fan Mail If your dental team starts every day reacting instead of executing, your morning huddle may be the problem. Dr. Mark Dill and Toria Plank reveal the framework they use to organize their teams, assign ownership to every team member, and create action plans that increase production, collections, and new patients. Plus: why celebrating wins and ending with clear action items can completely change your practice culture. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact #dentalpractice #dentaloffice #dentalteam #morninghuddle #practicemanagement

    The 15-Minute System Every Dental Office Needs To Know

  5. Jul 13

    How We Increased Collections (Without Hiring More Staff)

    Send us Fan Mail What if the fastest way to grow your dental practice isn't hiring more people—but getting more out of the team you already have? Dr. Mark Dill and Toria Plank share the simple game system they use to increase collections, improve office culture, motivate employees, uncover future leaders, and build a more profitable dental practice. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact #dentalpractice #dentalbusiness #dentalofficemanagement #practicegrowth #dentalleadership

    How We Increased Collections (Without Hiring More Staff)

  6. Jul 4

    Hire Fast, Fire Fast: The Dental Practice Hiring Playbook

    Send us Fan Mail Most dentists are losing great employees before they ever make an offer. Dr. Mark Dill and Toria Plank break down their complete hiring system — where to find candidates, how to spot red flags fast, and why hiring multiple people at once beats holding out for the "perfect" hire. Plus: the dark side strategy for finding employees who aren't actively looking. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact #dentalpractice #dentalbusiness #dentalhiring #dentaloffice #practicemanagement

    Hire Fast, Fire Fast: The Dental Practice Hiring Playbook

  7. Jul 4

    The Office Manager Episode: What They Should Do, What to Pay, and How to Keep Them

    Send us Fan Mail The office manager is the most important hire in your practice — and most dentists have no idea what they should actually be doing. Dr. Mark Dill and Toria Plank break down what a real office manager looks like, how to promote from within, what to pay them, and how to keep them motivated long term. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact #dentalpractice #dentalbusiness #officemanager #dentalteam #practicemanagement

    The Office Manager Episode: What They Should Do, What to Pay, and How to Keep Them

  8. Jul 4

    Fire Fast: How to Let Someone Go Without Guilt, Drama, or Legal Headaches

    Send us Fan Mail Holding on to the wrong employee too long is one of the most expensive mistakes in dentistry. Dr. Mark Dill and Toria Plank break down exactly when to fire someone, how to do it cleanly, and why protecting your whole team matters more than avoiding an uncomfortable conversation. Plus real stories from day-one fires and the one thing that will get you fired immediately in their practice. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact #dentalpractice #dentalbusiness #dentalteam #practicemanagement #dentalleadership

    Fire Fast: How to Let Someone Go Without Guilt, Drama, or Legal Headaches

  9. Jul 4

    Stop Working IN Your Practice and Start Working ON It

    Send us Fan Mail Most dentists know what needs to change — they just can't find the time or energy to do anything about it. Dr. Mark Dill and Toria Plank break down why dentists stay stuck in Groundhog Day, why tiredness is just unwillingness in disguise, and the mindset shift that separates practice owners who thrive from ones who just survive. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact #dentalpractice #dentalbusiness #dentistmindset #dentalleadership #practiceownership

    Stop Working IN Your Practice and Start Working ON It

  10. Jul 4

    What Is Dental Guiding Point? The Podcast Built for Dentists Who Want More

    Send us Fan Mail Dr. Mark Dill started with zero patients and two employees in 2008. Today he runs four locations doing up to $80,000 per operatory per month. In this intro episode, he and COO Toria Plank share why they started Dental Guiding Point, who it's for, and what they're going to teach — for free — because nobody taught them. 🌐 dentalguidingpoint.com 📧 dentalguidingpoint.com/contact #dentalpractice #dentalbusiness #dentistpodcast #dentalleadership #practiceownership

    What Is Dental Guiding Point? The Podcast Built for Dentists Who Want More

  11. Season 1, Episode 1 Trailer

    Dental Guiding Point — Official Trailer

    Send us Fan Mail Dental Guiding Point launches July 4th, 2026. Hosted by Dr. Mark S. Dill and Toria Plank — a dentist and COO who've spent 17 years building a four-location practice group in Chattanooga from scratch. Real guidance on the business side of dentistry. The stuff nobody teaches in dental school. Subscribe now so episode one lands in your feed the moment it goes live.

    Dental Guiding Point — Official Trailer

Trailer

Ratings & Reviews

5
out of 5
4 Ratings

About

To make the business side of dentistry less lonely, less stressful, and more successful — by giving away the practical knowledge, systems, and leadership insights from someone who has been in the trenches, growing from $0 to $21 million a year. The lessons here are real, hard-won, and designed to help dentists thrive — in practice, and in life.

Information

  • Creator
    Dr. Mark S. Dill
  • Years Active
    2026
  • Episodes
    11
  • Rating
    Explicit
  • Copyright
    © 2026 Dental Guiding Point
  • Show Website
    Dental Guiding Point