The Brand Obsessed Podcast

Amanda Wagg

Welcome to the Brand Obsessed Podcast Bold thinking. Brilliant stories. Better sales. Aren’t we all a little brand obsessed? Not just with the big names but with those businesses we see online that make it all look so easy! I want to get under the bonnet of what creates a good brand and there are a million fantastic stories just waiting to be told. On this podcast, I get to do one of the things I do best and that is chatting. It’s no accident that I ended up in a career in communications! One thing I‘m sure of though, is that better communications leads to better sales and you’ll see why it’s your best business strategy. I'm Amanda Jane, a Sales Communications Strategist and founder of Big Brand Impact. Visit my website at bigbrandimpact.com for free resources, and come say hi on Instagram @AmandaJaneStrategist.

Episodes

  1. Aug 14

    Episode 4: Why Your Brand Values Could Be Costing You Sales (Or Making Them)

    "Integrity. Excellence. Passion." If your brand values could be pasted onto any competitor's website and nobody would notice, they're not values. They're just filler words. In this episode, I examine what brand values are actually for, and why most businesses get them wrong. You’ll hear: Why vague values don't just look weak, they actively cost you sales and consistencyThe three-part test for whether something is a real value or just a nice sentenceWhat happens to trust when your team doesn't know what your business actually stands forMy own I-M-P-A-C-T values, Integrity, Meaningful Conversations, Purpose, Authenticity, Creativity, Together In Equality, and the real decisions, client relationships and team behaviours behind each oneHonest examples from my corporate career and from building Big Brand Impact, including moments where my values have lost me businessIf you've ever written brand values because you felt like you were supposed to, this episode will change how you think about them completely. By the end, you'll be asking yourself one question: would I ever actually say no to something, because of this? About your host Amanda Jane is a Sales Communications Strategist and founder of Big Brand Impact with over twenty years of experience in communications, media and PR. She works with established founders whose messaging has got messier as their business has grown to help them finally sound like the brand they've actually become. Brand Obsessed is her podcast for founders who are done with vague and want better communications to lead to more sales. Bold thinking. Brilliant stories. Better business. Download the free business health check tool Why Aren’t More People Buying From Me? Connect with Amanda Website: http://bigbrandimpact.com Email: amanda@bigbrandimpact.com Instagram: @‌AmandaJaneStrategist Enjoyed this episode? If Brand Obsessed is becoming your favourite business podcast, a two-minute review makes an enormous difference to helping it reach the founders who need it most.

  2. Jul 28

    Episode 3: Building Brands That Actually Mean Something With Jojo Smith

    What if the most powerful thing you brought to your brand wasn't your strategy or your service, but your story? My very first guest for The Brand Obsessed Podcast just had to be, not your average brand expert, Jojo Smith! Jojo’s own story is a masterclass in understanding who you are before you try to tell anyone else who you are. The branding lessons that weave through our conversation are ones every founder needs to hear. About this week's guest Jojo Smith is a brand and business development expert and founder of Creativsas. She has built her career across hospitality and retail before moving into brand development, and she brings a rare combination of lived experience, commercial acumen and radical self-awareness to everything she does. Jojo believes that the strongest brands aren't built on aesthetics. They're built on identity. And she has the framework, and the values acronym, to prove it. In this episode Most brand conversations start with visuals. Logos. Colour palettes. The things that look like branding from the outside. Jojo starts somewhere entirely different. She starts with identity. With the question of who you actually are before you decide how you want the world to see you. And in this podcast, she traces that philosophy all the way back to her own story, a childhood in foster care that taught her more about resilience, self-knowledge and the importance of values than any boardroom ever could. This is a conversation about brand but it's also about something bigger. It's about what happens when the person building the brand finally understands themselves well enough to build something that lasts. What you'll hear in this episode The origin story that shaped everything Jojo talks openly about growing up in foster care and how that experience forged the self-awareness and values-driven approach that now sits front and centre of everything she does in her business. This is not background noise. It is the foundation. From hospitality to brand development How a career across hospitality and retail gave Jojo an education in customer experience, brand consistency and what it actually means to deliver on a promise, long before she had the language to call it brand strategy. The three stages of brand building Jojo walks through her practical framework for building a brand that works. Foundations, positioning and execution. In that order. Always in that order. And why skipping straight to execution is where most founders go wrong. Hiring for values, not just skills What happens to a brand when the people inside it don't share its values, and how to make sure they do before you make the hire rather than after. Real AF: the values that run Creativsas  Jojo shares the values framework she uses in her own business: Respect, Encouragement, Audacious, Loyal, Fair exchange. An acronym that is as memorable as it is meaningful and a masterclass in how values should feel, specific, ownable and impossible to confuse with anyone else's. Brand failures and what they have in common The pattern Jojo sees again and again in brands that lose their way. Spoiler: it almost always comes back to values. Not bad strategy. Not poor design. Values that were either never defined or never lived. The routines behind the clarity Music, journaling and the practice of declaring goals intentionally. Jojo on the personal habits that keep her thinking clearly, showing up consistently and building with purpose. The strongest brands aren't built on aesthetics. They're built on identity. The question this episode will leave you with Do you know who you are clearly enough to build a brand around it? Or are you building the brand first and hoping the identity catches up? About your host Amanda Jane is a Sales Communications Strategist and founder of Big Brand Impact with over twenty years of experience in communications, media and PR. She works with established founders whose messaging has got messier as their business has grown to help them finally sound like the brand they've actually become. Brand Obsessed is her podcast for founders who are done with vague and want better communications to lead to more sales. Bold thinking. Brilliant stories. Better business. Download the free business health check tool Why Aren’t More People Buying From Me? Connect with Jojo Smith Website Creativsas Instagram Facebook Get Jojo’s books on Amazon: Not your average Brand Expert Loving yourself beyond belief Connect with Amanda Website: http://bigbrandimpact.com Email: amanda@bigbrandimpact.com Instagram: @‌AmandaJaneStrategist Enjoyed this episode? If Jojo's story resonated with you, share this episode with a founder who is building a brand but hasn't yet done the identity work underneath it. And if Brand Obsessed is becoming your favourite business podcast, a two-minute review makes an enormous difference to helping it reach the founders who need it most.

  3. Jul 25

    Episode 2: Please Don't Tell Me You're Passionate

    Your competitors aren't beating you because they're better. They're beating you because they're better communicators. In this episode I give you ten small but mighty changes you can make to your sales communications today, and fair warning: most people who do this exercise end up running straight to their website. Don't say you weren't warned! After twenty years in communications I’ve seen a lot of waffle. A lot. And in this episode I’m calling out the words, habits and lazy language choices that are quietly costing founders clients every single day, starting with the one word that appears on almost every website in every sector and says absolutely nothing… The ten quick fixes covered in this episode: The passionate problem why the most common word on the internet is also the most useless one and what to say insteadThe adjective audit how to go through your website and find the words that describe how you feel about your work rather than what it does for your clientsThe so what test the one question to ask before you publish anything, ever againThe power of specific why "I help people transform their lives" loses clientsWhy jargon is a confidence cover what complicated language is really telling people about your offerThe testimonial problem why "lovely to work with" isn't selling anything and how to ask for the testimonials that actually convertSay the number why vagueness is a wasted opportunity to be believed and specific results are the most powerful thing you can put in your copyDelete the word just the smallest word doing the most damage to how seriously people take youSwap but for and one word change that makes every sentence sound more confident, more assertive and less apologetic without you changing a single thing you're actually saying10. Stop writing for everyone why "this is for entrepreneurs" is for nobody and how to write for someone specific enough to raise their handAbout your host Amanda Jane is a Brand Communications Strategist and founder of Big Brand Impact with over twenty years of experience in communications, media and PR. She works with established founders whose messaging has got messier as their business has grown to help them finally sound like the brand they've actually become to improve their sales. Brand Obsessed is her podcast for founders who want to know what creates a good brand, are done with vague and want to improve their sales with better communications. Bold thinking. Brilliant stories. Better sales. Download the free business health check tool Why Aren’t More People Buying From Me Connect with Amanda Website: http://bigbrandimpact.com Email: amanda@bigbrandimpact.com Instagram: @‌AmandaJaneStrategist Enjoyed this episode? If this made you run to your website, screenshot it and tag Amanda on Instagram. She wants to see the before and the after. And if you found it useful, leaving a review takes two minutes and helps Brand Obsessed reach the founders who need it most.

  4. Jul 25

    Episode 1: Why 99p Earrings Led To Me Being Brand-Obsessed

    Gerald Ratner called his own products "total c**p." Coca-Cola binned the most iconic drink in history. Pepsi put Madonna on their biggest campaign of the decade, then quietly wished they hadn't. These weren't small brands making small mistakes. They were giants, with budgets, agencies, and boardrooms full of smart people. And they still got it spectacularly wrong. I was a fascinated teenager watching all of this unfold, and something clicked. Brand isn't what you sell. It's what people feel. And when those two things fall out of sync, it costs you, sometimes everything. Those moments are what started me on this geeky path. In this first episode, I'm pulling back the curtain on why I started The Brand Obsessed Podcast, what you can expect, and why I believe the founders who win aren't more talented than the ones who don't. They just communicate better. Simples (See what I did there?!) In this episode: What The Brand Obsessed Podcast is, who it's for, and why I'm launching it now (five weeks into my rebrand to Big Brand Impact, no less). The three brand disasters that shaped my thinking before I ever worked in communications. What 20-plus years in corporate communications, media, and PR actually teaches you about what founders get wrong. Why your messaging probably hasn't kept up with your business, and what that's costing you. What's coming next: the guests, the case studies, and the conversations I'm most excited to have. So, welcome to the geek zone my friends! About your host Amanda Jane is a Brand Communications Strategist and founder of Big Brand Impact with over twenty years of experience in communications, media and PR. She works with established founders whose messaging has got messier as their business has grown to help them finally sound like the brand they've actually become to improve their sales. Brand Obsessed is her podcast for founders who want to know what creates a good brand, are done with vague and want to improve their sales with better communications. Bold thinking. Brilliant stories. Better sales. Download the free business health check tool Why Aren’t More People Buying From Me Connect with Amanda Website: http://bigbrandimpact.com Email: amanda@bigbrandimpact.com Instagram: @‌AmandaJaneStrategist Enjoyed this episode? If this made you run to Google Gerald Ratner, let Amanda know your thoughts!  And if you found it useful, leaving a review takes two minutes and helps Brand Obsessed reach the founders who need it most.

About

Welcome to the Brand Obsessed Podcast Bold thinking. Brilliant stories. Better sales. Aren’t we all a little brand obsessed? Not just with the big names but with those businesses we see online that make it all look so easy! I want to get under the bonnet of what creates a good brand and there are a million fantastic stories just waiting to be told. On this podcast, I get to do one of the things I do best and that is chatting. It’s no accident that I ended up in a career in communications! One thing I‘m sure of though, is that better communications leads to better sales and you’ll see why it’s your best business strategy. I'm Amanda Jane, a Sales Communications Strategist and founder of Big Brand Impact. Visit my website at bigbrandimpact.com for free resources, and come say hi on Instagram @AmandaJaneStrategist.