Shallow DeepDive

Qualls

Shallow DeepDive is a short series from Qualls, an independent Australian creative agency, hosted by Joe Qualls. Each episode takes a deep-ish dive into the shallow world of branding, advertising and creative: the parts of brand, web and advertising worth thinking about twice — positioning and naming, websites and strategy, AI, and the difference between the impressive option and the useful one. No jargon, no hype, no ten-point frameworks. Just plain, considered takes from the studio floor, usually landing on the thing most people skip. Around eight minutes an episode, with new ones as we make them. If you enjoy thinking clearly about brand, advertising and the business of creativity, subscribe and join us.

  1. Aug 9

    Shallow DeepDive #12: NASA had 3,000 websites. The lesson fits your one.

    NASA spent two years rebuilding more than 3,000 websites. The ideas that made it work were cheap — and they scale down to a five-page site. In this episode of Shallow DeepDive, we look at how a design agency reimagined NASA.gov, and why the process behind a project that size maps, almost move for move, onto the smallest brief you'll ever run. Why "who's the audience?" nearly always comes back as "everyone" — and why the fix is evidence, not opinion, at any scaleThe persona problem said out loud: why demographic personas are "the horoscopes of UX", and the thinking styles NASA used insteadFind your Miss Piggy — how serving the one audience you'd been quietly ignoring became the biggest unlock in the whole redesignLow-fidelity design, high-fidelity feedback: why a Sharpie sketch buys you honesty and a polished mock-up buys you an argument about fontsDesigning for range and thinking divergently — the antidote to AI's pull toward the visual averageThe honest objection answered: none of this needs a NASA budget; the scale is why it made the news, but the reasons it worked are small enough to use on MondaySparked by Ben Shown (Blink UX) and Megan Greco's Config 2026 talk on reimagining NASA.gov. About Qualls Qualls is an independent Australian creative agency. We help brands think first, then make — so the work is easier to judge and cheaper to build. Shallow DeepDive is our short series taking a deep-ish dive into the shallow world of branding, advertising and creative. https://new.qualls.com.au #branding #design #ux #userresearch #creative #marketing #advertising #ShallowDeepDive

    Shallow DeepDive #12: NASA had 3,000 websites. The lesson fits your one.

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About

Shallow DeepDive is a short series from Qualls, an independent Australian creative agency, hosted by Joe Qualls. Each episode takes a deep-ish dive into the shallow world of branding, advertising and creative: the parts of brand, web and advertising worth thinking about twice — positioning and naming, websites and strategy, AI, and the difference between the impressive option and the useful one. No jargon, no hype, no ten-point frameworks. Just plain, considered takes from the studio floor, usually landing on the thing most people skip. Around eight minutes an episode, with new ones as we make them. If you enjoy thinking clearly about brand, advertising and the business of creativity, subscribe and join us.