Revenue Rocks

Right Revenue

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Revenue Rocks… brought to you by Right Revenue… a place where we cut through the noise of revenue management and give you practical advice you can actually use

Jul 14

What if a Revenue Manager's Most Valuable Skill Isn't Revenue Management?

Having the right data is only half the battle. In this episode of Revenue Rocks, Adrienne is joined by hospitality commercial leader Ammisha Bhardwaj to discuss why influence has become one of the most valuable skills in modern revenue management. From gaining buy-in across commercial teams to communicating strategy with confidence, they explore how today's revenue leaders can turn insight into action and make a greater impact across the business.
Jun 24

Could Guests Stop Finding Your Hotel Online? What Google's AI revolution means for hotel visibility, direct bookings and revenue.

In this episode of Revenue Rocks, Adrienne Hanna is joined by digital marketing expert Adam Hamadache to discuss what Google has described as the biggest change to search in 25 years—and why it matters to every hotelier. As AI-powered search rapidly reshapes how travellers discover, compare and choose hotels, Adam explains what the changes mean for visibility, direct bookings and future revenue. From the growing influence of ChatGPT and Google's AI search experience to shifting generational booking habits, this conversation explores why some hotels may thrive while others risk becoming increasingly difficult for guests to find. Packed with practical advice and actionable insights, it's essential listening for hotel owners, commercial leaders, marketers and revenue teams looking to stay visible and competitive in a rapidly changing digital landscape.
Jun 10

Who's Really Setting Your Room Rates? The Truth About OTAs in 2026

OTAs remain an essential part of hotel distribution, but are hotels losing control of their own pricing and guest relationships? In this episode of Revenue Rocks, Adrienne speaks to hoteliers Terry McCartney, Owner/ Manager of the Belmore Court And Motel and Ian Hunt, Acting Group Sales & Marketing Manager at Cusack Hotels, to explore the growing challenges of rate undercutting, unauthorised promotions, phishing scams and the battle to drive direct bookings. Join us for an honest conversation about one of the biggest commercial issues facing the hospitality industry today.
May 26

What Should Independent Hotels Really Know About Revenue Management Systems?

There are still plenty of misconceptions surrounding revenue management systems — particularly for independent hotels. But what’s the reality once a hotel actually implements one? In this episode of the Right Revenue Podcast, we sit down with Cedric Scherer, Director of Sales and Marketing at the beautiful spa hotel, Hotel de France in Jersey, to hear first-hand what the journey has really looked like. From implementation and day-to-day operations to commercial performance and team confidence, Cedric shares an honest perspective on what changed, what surprised him, and why many long-held assumptions around revenue technology no longer reflect today’s reality.
May 6

What Does Total Guest Value Really Look Like?

For years, hotel success has been measured by one thing: filling rooms. But today, that’s only part of the story. In this episode of Revenue Rocks, we explore how hotels can move beyond occupancy and RevPAR to unlock total revenue across the entire guest journey. Adrienne is joined by Patryk Luszcz, Regional Director UK, Profitroom, as they dive into direct bookings, guest data, and practical ways to increase ancillary spend — without compromising the guest experience.
Apr 22

Could meetings & events be your hotel’s biggest untapped revenue opportunity?

Are outdated systems, siloed teams, and legacy ways of measuring performance still holding hotels back? What would change if meetings and events were given the same strategic focus, rigour, and attention as bedrooms? In this episode of Revenue Rocks, Adrienne is joined by M&E Expert, Heather Hart and Alex Drinkwater, HOSPA Course Writer and Tutor, to explore how the industry is rethinking M&E revenue. From the early challenges of visibility, distribution, and inconsistent measurement, through to the introduction of standardised metrics, benchmarking, and education for future leaders — we chart the journey from overlooked function space to a more structured and strategic commercial opportunity. This is a conversation about mindset, measurement, and momentum — and where the real opportunities now lie for hotels ready to think differently about revenue beyond the bedroom.
Apr 1

Is your spa a luxurious guest perk… or a serious revenue driver?

When it comes to revenue management, the conversation still tends to revolve around rooms. But for many hotels, that means overlooking one of the most underutilised, and potentially high-impact, revenue streams: the spa. Handled strategically, spa operations can do far more than enhance the guest experience. They can drive meaningful incremental revenue, improve utilisation, and contribute to a more balanced, resilient commercial strategy. In this episode of Revenue Rocks, we’re joined by Lee Graham, Group Revenue Manager,Nelson Hotels to explore how revenue management principles can be applied beyond the bedroom. From moving away from static pricing to building a more dynamic, data-led approach, we look at what it really takes to unlock the full commercial potential of spa. Expect practical insights, honest reflections, and clear, actionable ideas for any hotel looking to think differently about spa within their wider revenue strategy. So grab a coffee and settle down!
Mar 18

Are Chatbots the Next Revenue Driver in Hospitality?

In this episode of Revenue Rocks, we explore the growing role of AI chatbots in hospitality. Are they simply an operational tool, or could they become one of the most powerful drivers of revenue in the booking journey? Adrienne is joined by Brian Clarke, Co-Founder of CONVIO AI, to discuss how conversational AI is changing guest communication, conversion and commercial strategy for hotels.

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Revenue Rocks… brought to you by Right Revenue… a place where we cut through the noise of revenue management and give you practical advice you can actually use

Creator

Right Revenue
Years Active

2026
Episodes

24
Rating

Clean
Show Website

Revenue Rocks

Revenue Rocks

Episodes

What if a Revenue Manager's Most Valuable Skill Isn't Revenue Management?

Could Guests Stop Finding Your Hotel Online? What Google's AI revolution means for hotel visibility, direct bookings and revenue.

Who's Really Setting Your Room Rates? The Truth About OTAs in 2026

What Should Independent Hotels Really Know About Revenue Management Systems?

What Does Total Guest Value Really Look Like?

Could meetings & events be your hotel’s biggest untapped revenue opportunity?

Is your spa a luxurious guest perk… or a serious revenue driver?

Are Chatbots the Next Revenue Driver in Hospitality?

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