The Wash Exchange

Blair Woolcott
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  • Entrepreneurship

The Wash Exchange is the podcast for car wash operators who want to run better sites and build better businesses. Hosted by the team behind Slipstream Pro, each episode goes on location with Australia's most successful operators — from single-site owner-operators to multi-site groups — to unpack what actually works: chemistry, equipment, pricing, staffing, memberships, and the day-to-day decisions that drive profit per car. No fluff, no sales pitch. Just real operators trading real knowledge.

Episodes

  1. 2d ago

    The Car Wash Membership Playbook with Sean Pashley

    The Membership Playbook with Sean Pashley | The Wash Exchange Memberships have changed the economics of car washing, and few people know the model better than Sean Pashley. In this episode, Blair Woolcott sits down with Sean to unpack everything operators need to know about building, pricing and keeping a membership base. They cover: Why recurring revenue changes what a wash site is worthHow to price and tier plans without cannibalising single washesSign-up tactics that actually convert at the pay stationChurn: why members leave and how to keep themCapacity, wash quality and the member experience at peak timesThe numbers every operator should be trackingWhether you run one site or twenty, this is a straight-talking look at the biggest revenue lever in the industry. The Wash Exchange is the B2B podcast for car wash operators in Australia and the US, brought to you by Slipstream Pro. Subscribe for new episodes, and share this one with an operator who needs to hear it.

  2. Oct 6

    International Car Wash CEO Mr Eric Wulf

    This week on The Wash Exchange, Blair sits down with Eric Wulf, CEO of the International Car Wash Association (ICA) and a long-time friend of the Australian Car Wash Association and its members. Eric has spent 20 years at the ICA, which gives him one of the best views of the global car wash industry. He talks about how he went from stockbroking and running a college fraternity headquarters to leading the world's largest car wash association. He also explains how the industry has changed since 2006, when it was almost entirely family-owned, to now, when private equity and big consolidators have created what he calls "two cultures" in the business. In this episode: The biggest change in 20 years: professional car washing has grown from about 6 in 10 drivers to nearly 8 in 10, and the industry is now far more professional. How wash clubs took over: why operators used to "dip their toe in and jump out," and how subscriptions grew to 70–80% of express wash revenue in the US. Is Australia 10 years behind? Eric's view of the Australian market, including land costs, labour costs, hand wash and how our cities are laid out. Today's challenges: high fuel prices, interest rates and the hangover from the 2019–2022 buying spree. Inside the ICA show: why Nashville is staying, the new product area, and how hard it is to find a big enough convention centre. Crystal ball: why Eric thinks AI tools will let operators build their own software, bring more work in-house and become more vertically integrated over the next five years. Eric is coming to the Australian Car Wash Show next week to speak on global car washing trends. Come and say g'day on the show floor. Real stories. Real results. This is The Wash Exchange.

  3. Sep 28

    What the New Payment Fees Mean for Your Wash | Matt Sawyer on Software & McDonald's

    Payment fees are changing, and Australian businesses need to be ready. In this episode, we explain what's coming and how it could hit your car wash. Then Matt Sawyer joins us to talk about wash software and shares what his time working with McDonald's taught him about running a high-volume operation.

  4. Sep 2

    Rob Sacco: Waves Car Wash

    In this episode of The Wash Exchange, Blair Woolcott sits down with Rob Sacco, the owner behind Waves Carwash — voted the No.1 car wash business nationally and the dominant wash brand in the ACT, with sites now stretching into Victoria. Waves Carwash Rob has built Waves into a genuine multi-format operation: full-service tunnel washing, 24/7 self-serve bays, touch-free automatics, and Enhanced Care detailing across five Canberra locations — plus a family-friendly flagship with a café and kids' play area that turns a car wash visit into a destination. Waves CarwashWaves Carwash We get into how Rob thinks about site format mix, why full-service still works when the industry is racing to express, building the Wash Club membership base, staffing a labour-heavy model, and what it takes to expand a regional brand interstate. If you operate a wash — or want to — this one's worth your time. 🎧 Listen on YouTube, Spotify and Apple Podcasts. Brought to you by Slipstream Pro.

  5. Aug 24

    Conrad Sams: The Wash Wise Man

    Hear from Conrad Sams a 18 year veteran in car washing, hear about his experiences including being the COO of Rocket Car Wash Chain and what hes up to now with his business Wash Wise Academy. For further information https://www.washwiseacademy.com/ or email Conrad directly at e: csams@washwiseacademy.com enjoy and happy washing. For further information on SlipStream Pro please visit our website www.slipstreampro.com.au

  6. Aug 19

    Marketing a Car Wash That Actually Works — Mel & Mike, OHM co

    Mel and Mike from OHM co have built a car wash people actually talk about — and in this episode they break down exactly how they did it. Blair sits down with them to unpack the marketing that genuinely moves the needle for an Australian wash site: how they pull in first-time customers, what turns those one-off visits into regulars, the promotions that worked (and the ones that quietly didn't), and how they think about building a brand that sticks in a market where most washes look the same. Practical, honest, and full of ideas you can put to work at your own site this week. Stick around to the end — there are a few bloopers in there too. The Wash Exchange is the podcast for car wash operators who want to run better sites and build better businesses, brought to you by Slipstream Pro.

  7. Aug 3

    Car Wash Supply Co: Glenn Van Den Berg

    Hear from Glenn Van Den Berg who has been installing wash equipment for the past 20 years. Glenn has formed his own equipment and service company called Car Wash Supply Co and hear about how that's going for him and his team. Featuring a quick wash machine from Petite, Glenn gives some good insights worth listening to. For further information contact Glenn directly e: glenn@carwashsupplyco.com.au or visit his website www.carwashsupplyco.com.au

  8. Jul 28

    Paul Fazio Interview.

    Join Blair Woolcott on The Wash Exchange for an insightful conversation with Paul Fazio from Sonny’s. Paul shares his perspective on the evolving car wash industry, leadership, business growth, customer experience and what successful operators need to focus on to remain competitive. This is a valuable discussion for car wash owners, managers, suppliers and anyone looking to grow within the industry. Real Stories. Real Results. Presented by SlipStream Pro www.slipstreampro.com.au

  9. Jul 20

    30 Year's Of Washing Cars Down Under

    Greg Cummins is one of the first car washing owners in Australia some 30 plus years ago. He still owns sites today and hear some good stories about the good old days, the future and the drought that nearly ended the industry.

  • 9 Episodes

About

The Wash Exchange is the podcast for car wash operators who want to run better sites and build better businesses. Hosted by the team behind Slipstream Pro, each episode goes on location with Australia's most successful operators — from single-site owner-operators to multi-site groups — to unpack what actually works: chemistry, equipment, pricing, staffing, memberships, and the day-to-day decisions that drive profit per car. No fluff, no sales pitch. Just real operators trading real knowledge.

Information

  • Creator
    Blair Woolcott
  • Years Active
    2026
  • Episodes
    9
  • Rating
    Clean
  • Copyright
    © 2026 Blair Woolcott

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