Chief Officer

Tiffany Pham
  • 5.0 (1)
  • Management

Visionary Leaders. Real Conversations. Lasting Impact. Hosted by Tiffany Pham, CEO & Chairman of Mogul, "Chief Officer" brings you candid conversations with the leaders shaping the future of work and human potential, redefining what modern leadership looks like. Each episode is a conversation with today’s most visionary leaders and most recognized Chief Officers in the world. We converse about how they first reached their Chief Officer role: the journeys, the dreams, the negotiations, and the leadership lessons behind the title.

Episodes

  1. 2d ago

    Tim Massa, Chief Officer at Kroger: Bloom Where You're Planted

    Tim Massa is Chief Associate Experience Officer at Kroger, one of the largest employers in America with 400,000 associates across 3,000 stores. He got there after 21 years at Procter & Gamble, 18 different roles, and then 16 years at Kroger. In this conversation with Mogul CEO Tiffany Pham, Tim walks through the path to the Chief Officer seat: the mentor who planned her own succession four years out, the day he found out he'd be next, the first week on a company plane to Houston, and the March morning in 2020 when the company sent hundreds of thousands of people home without a playbook. He also describes something Kroger is doing now that few companies are: an "AI driver's license" issued to every associate, certified to their specific role, so a data scientist, a category manager and a cashier are each trained for the AI their own job actually requires. Special Quote: "Asking for help is a sign of strength. No one person has all the answers." Chapters 00:40 Growing up in Cincinnati, the youngest of five 02:37 Midnight Massa, and 21 years at Procter & Gamble 03:45 Turning down Singapore 04:31 Joining Kroger under Katy Barclay 06:32 Taking the top chair 07:16 Bloom where you're planted 10:41 On the cover of HR Executive 13:39 The first week 15:31 COVID, with no playbook 17:59 The biggest little company in America 20:12 Collaboration as the new currency 21:53 The AI driver's license 24:19 Values that haven't changed in 50 years Chief Officer is hosted by Tiffany Pham, CEO and Chairman of Mogul.

  2. Trailer

    Welcome to Chief Officer

    Hosted by Tiffany Pham, CEO & Chairman of Mogul, Chief Officer brings you candid conversations with the leaders shaping the future of work and human potential, redefining what modern leadership looks like. Each episode is a conversation with today’s most visionary leaders and most recognized Chief Officers in the world, and we converse about how they first reached their Chief Officer role: the journeys, the dreams, the negotiations, and the leadership lessons behind the title. Season One premieres September 1, 2026. Follow now so you don't miss the first conversation.

Trailer

About

Visionary Leaders. Real Conversations. Lasting Impact. Hosted by Tiffany Pham, CEO & Chairman of Mogul, "Chief Officer" brings you candid conversations with the leaders shaping the future of work and human potential, redefining what modern leadership looks like. Each episode is a conversation with today’s most visionary leaders and most recognized Chief Officers in the world. We converse about how they first reached their Chief Officer role: the journeys, the dreams, the negotiations, and the leadership lessons behind the title.

Information

  • Creator
    Tiffany Pham
  • Years Active
    2026
  • Episodes
    2
  • Rating
    Clean
  • Copyright
    © 2026 MOGUL Inc.
  • Show Website
    Chief Officer