The Egg Index

Daisy Whitehouse

A BREAKFAST INSPIRED podcast CONVERSATION -asking QSR and casual dining marketers and founders about what's actually working in hospitality marketing. Every food business has a most important meal of the day. Not on the menu. In the business. The Egg Index is a podcast about how the sharpest people in fast food and casual dining actually make their decisions.  Each episode, a founder or marketing lead from a UK challenger brand sits down and answers one question: what's the most important meal of the day in your business? Where they're placing their bets, what isn't working, where they're stretched thin, and what agencies keep getting wrong about this industry. No jargon. No highlight reel. Just honest conversations about building a food brand people actually choose, with everyone's real breakfast order thrown in at the end. Made by Down at the Social. New episodes every two weeks.

Episodes

  1. 3d ago

    Go hard or go home: Elio Elia on flavour, failing fast and building Chopstix

    What's the most important meal of the day in your business? At Chopstix, Elio Elia says there isn't one. Whether it's spicy, sweet or something no one's tried before, the rule is the same: go hard or go home. Elio studied Spanish and Mandarin, came home with no plan and got roped into helping at the family business. That meant running the social media page, running to the cash and carry for stock, and anything else that needed doing. He went on to run supply chain, procurement and food quality as commercial director, and now leads marketing as Chopstix's marketing director. In this episode, Daisy and Elio talk about: Why the first question for any new product is "does this get you excited, and would you tell your mum about it?"Bringing back K-Pop BBQ chicken after fans asked for it again and againThe experiments that went too far, from Pepsi Max chicken to Cherry KissThe retail journey: from a sauce range that didn't take off to ready meals in Iceland and The Food Warehouse, plus a Chopstix noodle pot"Freedom in a framework" and "with clarity comes purpose": how to keep the entrepreneurial spirit as you add structureGetting the rest of the business on board when everyone's a marketer, a chef and a buyerWhy the North Star in a tough market is the fundamentals, not reacting to everythingLife after the acquisition by QSRP, and taking Chopstix into France and EuropeOwning the Asian QSR space next to McDonald's, KFC and SubwayAnd, of course, his breakfast orderLinks Get The Egg Index report when it launches: theeggindex.comChopstix Noodle Bars Elio Elia on LinkedIn.Hosted by Daisy Whitehouse, Down at the Social.The Egg Index is made by Down at the Social. www.httpstheeggindex.co.uk/

  2. Sep 30

    Paolo Peretti: 18 food brands, peak fried chicken, and why most founders scale too soon

    Paolo works across eighteen food brands at once, from three-days-a-week deep on a fast-growing halal franchise to an hour here and there elsewhere. So when he says we've hit peak fried chicken, or that a lot of new sites are opened just "to open sites", it's worth leaning in. This is the operator's-eye view of hospitality: not the marketing magic, the maths underneath it. Daisy sits down with him to get into the unglamorous truth of scaling. Why finding the right property is one of the biggest blocks in the business. Why he opened a halal brand in Dorking and what the reaction taught him. Why kiosks now beat humans at the upsell, why people stopped being forgiving the moment they started ordering from an app, and why the brands that win are usually the "boring", reliable ones who don't do anything stupid. There's a proper honest streak in here too: the sites he got wrong, the founder he should have told "you're not ready", and the KFC turnaround he rates as a masterclass in getting the boring things right. Plus a breakfast order that is possibly the most on-brand answer the show has had yet. The Egg Index is Down at the Social's hospitality podcast. Follow for a new guest every episode, and there's a report coming that pulls the whole series together. Guest bio Paolo Peretti is a hospitality operator and advisor who works hands-on with founders across roughly eighteen food and drink brands, helping them scale, get scale-ready, or turn things around. His career runs from Pret A Manger and AMT Coffee to running brands across the UK and the Far East, and today he sets up franchise systems and supports founders through the messy middle of growth. The Egg Index is made by Down at the Social. www.httpstheeggindex.co.uk/

About

A BREAKFAST INSPIRED podcast CONVERSATION -asking QSR and casual dining marketers and founders about what's actually working in hospitality marketing. Every food business has a most important meal of the day. Not on the menu. In the business. The Egg Index is a podcast about how the sharpest people in fast food and casual dining actually make their decisions.  Each episode, a founder or marketing lead from a UK challenger brand sits down and answers one question: what's the most important meal of the day in your business? Where they're placing their bets, what isn't working, where they're stretched thin, and what agencies keep getting wrong about this industry. No jargon. No highlight reel. Just honest conversations about building a food brand people actually choose, with everyone's real breakfast order thrown in at the end. Made by Down at the Social. New episodes every two weeks.