Unsung

UNI Europa
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Unsung Cleaners is a documentary podcast bringing together the voices of cleaners across Europe, telling their stories in their own words. From invisible labour and night shifts to dignity and organising for change, the series explores the human stories behind one of the world’s most essential – and most overlooked – jobs: cleaning.

Episodes

  1. Sep 7

    E1: A Day In The Life of Europe's Cleaners

    "The only time people notice what a cleaner does is when she doesn't do it." They disinfect hospital wards, scrub office floors, and sanitise the spaces we all rely on. Yet cleaners are among the most invisible workers in Europe. In this first episode, we pull back the curtain on a typical day in the life of a cleaner. From the marble corridors of the European Parliament to a high-dependency hospital unit in Ireland, we hear what it really means to do essential work that almost no one sees. In this episode, we hear from: 🧹Hayat Elhore, a cleaner at the European Parliament in Brussels, union representative, and mother who fought for daytime cleaning. She shares what it's like to clean a building that symbolises democracy—while often being treated as invisible. 🏥Lisa Stenson, a hospital cleaner in Ireland with over 16 years of experience. She explains the pride of cleaning life-saving equipment like incubators, the terror of being assigned to the first COVID ward, and why cleaners are "skilled workers" who deserve to be paid properly. 📖Véronique Achille-Revillod, General Secretary of CFDT Services and author of "Essential, If Essential" (Essentiels si essentiels). She traces how cleaning work has been devalued for centuries—from enslaved people to today's outsourced workforce—and argues it's time to recognise the real skills behind the mop. 🇮🇹Giusy Sferruzza, collective bargaining officer at FISASCAT-CISL (Italian Confederation of Workers' Unions). She reflects on how the pandemic briefly made cleaners "essential" in the public eye—and why that recognition failed to translate into lasting economic or regulatory change. 🔔 Subscribe now and join us every week as we bring to the forefront the hidden stories behind Europe’s most essential workforce who hardly get any credit. 🎧 Unsung Cleaners is a podcast by UNI Europa, co-funded by the European Commission. The show is produced by Seden Anlar. Interviews and narration by Gail Rego. Project coordination and interpretation by Alessia Mora and Mark Bergfeld. Special thanks to all the cleaners and union organisers who shared their stories as well as dubbers Seden Anlar, Alessia Mora and Alessandra Giannessi.

  2. Sep 6

    E2: The Hidden Cost of Night Work and Split Shifts

    "We are the invisibles. We clean when no one is around." Most people work during the day. But for nearly half of Europe's cleaners, the shift begins when everyone else goes home. In this episode, we examine the hidden toll of night work and split shifts—and why daytime cleaning is a proven, humane alternative. We hear from two cleaners living in two different realities: one trapped in the exhaustion of the night, and the other working under a better system but with its own challenges. In this episode, we hear from: 🌙Steffi (Stephanie) Wlodraski, who worked as a cleaner in Germany since she was fifteen. She now represents her colleagues as the German representative on the European works council. She describes the physical and social destruction of working while the world sleeps—lost friendships, disrupted family life, and a body that "eventually breaks down." ☀️Naemy Aasen, a cleaner and trade unionist from Norway who works continuous daytime shifts. She explains how daytime cleaning allows her to see her children, attend their activities, and have a life outside work—and why her country's model could work anywhere. 📊Karin Sardadvar, a sociologist in Vienna who researches split shifts and night work. She reveals how split shifts create "time theft," destroy social integration, and leave cleaners commuting for hours—sometimes not seeing their children all week. 🇮🇹Paola Basetti, National Secretary for Cleaning at CGIL (Italian General Confederation of Labour). She explains how fragmented schedules don't just exhaust workers—they make it nearly impossible for unions to organise them, trapping cleaners in a cycle of precarity. 🔔Subscribe now and join us every week as we bring to the forefront the hidden stories behind Europe’s most essential workforce who hardly get any credit. 🎧Unsung Cleaners is a podcast by UNI Europa, co-funded by the European Commission. The show is produced by Seden Anlar. Interviews and narration by Gail Rego. Project coordination and interpretation by Alessia Mora and Mark Bergfeld. Special thanks to all the cleaners and union organisers who shared their stories as well as dubbers Maureen Hick and Alessandra Giannessi.

  3. Sep 5

    E3: The Downward Spiral of Public Procurement

    "The biggest problem is that they choose the lowest bid. That ends up being paid by the worker." Our taxes might be used to exploit cleaners through public contracts. But how does it work, who is responsible for this, and what can we do about it? In this episode, we follow the money. We expose how "public procurement"—the system by which governments award cleaning contracts—has created a race to the bottom. When contracts go to the cheapest bidder, the savings come from one place only: workers' wages, hours, and dignity. In this episode, we hear from:🇫🇮Niina Autio from Finland, a cleaner and team leader who has worked in schools, museums, and police stations. She describes the "ethical stress" of watching colleagues lose negotiated salaries and holiday pay when contracts change hands—and why the "cheapest offer is not the best offer." 🇪🇸Natalia Higueras Lopez from Spain, a cleaner for 18 years, always under outsourced public contracts. She explains how Spain's high rate of temporary employment traps cleaners in part-time, precarious jobs—and why the "lowest bid" means fewer staff, no replacements for sick leave, and chronic fatigue. 📚Dr. Karen Jaehrling, labour researcher and contributor to the ProcuFair project. She explains how public authorities have the power to set fair conditions—and why simply writing good rules isn't enough; monitoring is essential. 🇧🇪Joost Engelaar, Regional Secretary at the Belgian Union ABVV Brussels (FGTB), who led a national campaign to stop the race to the bottom. He describes mobilising cleaners at the airport, in schools, and on small sites—and why collective action can force clients to "procure responsibly." 🔔Subscribe now and join us every week as we bring to the forefront the hidden stories behind Europe’s most essential workforce who hardly get any credit. 🎧Unsung Cleaners is a podcast by UNI Europa, co-funded by the European Commission. The show is produced by Seden Anlar. Interviews and narration by Gail Rego. Project coordination and interpretation by Alessia Mora and Mark Bergfeld. Special thanks to all the cleaners and union organisers who shared their stories as well as Katharine Shaw Nelson for dubbing.

  4. Sep 4

    E4: Migration, Gender, and the Fight for Dignity

    "As a migrant working here… it's not easy, and it has never been easy." In many European countries, a staggering proportion of cleaners come from migrant backgrounds. This isn’t a coincidence. It’s a pattern shaped by discriminatory immigration policies, labour market barriers, and the systematic failure to recognise qualifications and skils gained elsewhere. In this episode, we explore the intersection of migration, gender, labour exploitation, and the fight for dignity. We hear how visa status compounds precarity, how unrecognised qualifications trap skilled professionals in low-paid work, and how migrant workers— women and men—are fighting back against a system designed to keep them invisible. In this episode, we hear from:🇬🇭Kwasi Agyemang-Prempeh, a trained industrial mechanic who cleaned the London offices of Goldman Sachs for over 20 years—at night. He describes the psychological landscape of navigating immense wealth while being treated as disposable—and how his union saved his job when his employer tried to push him out. 🇩🇪Zeynep Bicici, President of UNI Europa Property Services. She reveals how structural problems—unrecognised qualifications, language barriers, and low wages—force migrant women into cleaning, and why "equality only really exists when I have an income that lets me live decently." 🇸🇪Ewa Edstrom, union officer at Fastighets (Swedish Property Workers' Union) and former cleaner. She explains how rising anti-migrant rhetoric creates fear and insecurity—and why collective agreements are the best defence: "Every worker in Sweden should be covered." 🔔Subscribe now and join us every week as we bring to the forefront the hidden stories behind Europe’s most essential workforce who hardly get any credit. 🎧Unsung Cleaners is a podcast by UNI Europa, co-funded by the European Commission. The show is produced by Seden Anlar. Interviews and narration by Gail Rego. Project coordination and interpretation by Alessia Mora and Mark Bergfeld. Special thanks to all the cleaners and union organisers who shared their stories and to Seden Anlar for dubbing.

  5. Sep 3

    E5: From the Streets to the Corridors of Power

    "If you go together and if you fight for it, then you are visible." Over the last four episodes of this series, we've heard about the daily struggles, exhaustion, the invisibility, and the structures that keep these burdens in place. In our final episode, we ask cleaners themselves what resistance looks like. From “Justice for Janitors” across the Atlantic, to the Cleaners Parliament in the Netherlands,this episode traces the rise of worker-led organising—and shows how cleaners are turning isolation into solidarity, and silence into a demand for justice that can no longer be ignored. In this episode, we hear from:🗣️Khadija Hiati, who started as a cleaner and went on to serve as President of the Dutch Cleaners' Parliament from 2011 to 2024. She describes the shock of being disrespected on her very first day—and why she decided to fight back, becoming a trailblazer for women with migration backgrounds. 🔥Herrie Hoogenboom, a veteran union organiser in the Netherlands who helped shape the Cleaners' Parliament campaign. He explains why the movement "radicalised" his views on politics, why they called it a "parliament" to give workers dignity, and how they organised sit-ins, strikes, and a historic demonstration of 800 undocumented workers. 🇺🇸🇲🇽Valery Alzaga, who brought the legendary Justice for Janitors (J4J) organising model from the United States to Europe. She shares the non-negotiable principles of the campaign: workers must lead the decisions, unions must research their opposition better than they know themselves, and when the "nice way" fails, escalation is justified. 🇩🇪 Zeynep Bicici (returning from Episode 4), President of UNI Europa Property Services, on Germany's "uprising of the invisibles"—the strike where women dared to make themselves visible and demand proper pay and respect. 🎧 Unsung Cleaners is a podcast by UNI Europa, co-funded by the European Commission. The show is produced by Seden Anlar. Interviews and narration by Gail Rego. Project coordination and interpretation by Alessia Mora and Mark Bergfeld. Special thanks to all the cleaners and union organisers who shared their stories and to dubbers Seden Anlar and Alessia Mora.

  • 5 Episodes

About

Unsung Cleaners is a documentary podcast bringing together the voices of cleaners across Europe, telling their stories in their own words. From invisible labour and night shifts to dignity and organising for change, the series explores the human stories behind one of the world’s most essential – and most overlooked – jobs: cleaning.

Information

  • Creator
    UNI Europa
  • Episodes
    5
  • Rating
    Clean
  • Copyright
    © UNI Europa
  • Show Website
    Unsung