Michael Franano is the owner and founder of Gelatano, the Nashville artisan gelato and sorbetto company he and his wife Caroline built around a custom Italian-made cart that serves weddings, corporate events and luxury car showrooms. He spent most of a career in hospitality and live events, including five years in Abu Dhabi with Etihad Airways, where he and Caroline produced the airline's events worldwide, before a Netherlands-based software firm role ended in June 2023 and Caroline talked him into gelato instead of another corporate job. Three years on he has crested 90 recipes, doubled his event count year over year by mid-August, and grown 57% on last year with no paid marketing and no outside funding. In this conversation with Caleb Pedosiuk, Michael explains why he deliberately moved toward something local and tactile at the exact moment everything else was moving the other way. "We decided to go the other direction." He walks through the market research that came before the product, mocking up the cart and the pricing and then taking it to every caterer, wedding planner and meeting planner in Nashville and asking them directly, and the consistent answer he got back. He is precise about the process he chose and what it cost him, cooking the bases first and ageing them 24 to 48 hours on imported Carpigiani machines that ran about double the price, and about why repeat business rather than revenue is the number he watches. Asked the show's closing question, he gives the most practical answer of the series so far: a 450-square-foot storefront in a high foot traffic part of East Nashville, pushed in the slow January and February window, with an announcement targeted for Memorial Day, and a customer base of thousands already built through events so the shop opens into demand rather than waiting 12 to 18 months for it. Michael is exactly the kind of founder, innovator, and problem solver this series exists to put a light on. He built something hard to copy, in public, in front of the people who book it, and the growth came from them coming back. That is what earned authority sounds like: building things worth talking about and keeping an honest account of the work, which is what makes a brand understood, trusted, and findable by the systems people now ask for answers. Learn more about Gelatano: https://www.gelatano.comMichael Franano on LinkedIn: https://www.linkedin.com/in/michael-franano-2322909/Gelatano on Instagram: https://www.instagram.com/gelatano_gelato/ What We Need to Grow is Caleb Pedosiuk's founder conversation series from 79 Development, on growth, judgment, and the thinking behind building great companies. It exists to shine a light on the founders, innovators, problem solvers, and pioneers building things that matter. Listen on Spotify: https://open.spotify.com/show/5O6IiwVl4tHyhegQafVZLa Podcast sponsored by 79 Development Inc | 79dev.com #gelato #nashville #eventcatering #foodbusiness #smallbusiness #brickandmortar #founders #podcast