Episode 1 of 7 in What makes a high-performance culture? Today's question: What are we actually dealing with? In the review after a late loss, the coaches talk about adjustments nobody saw coming, and at the back of the room Nadia, the team's video coordinator for five seasons, says nothing. By the off-season her contract isn't renewed. Nadia is a composite, and Dr. MCB uses her story to show that she did exactly what the building taught her to do. The episode first lays out the seven questions the series will ask, in order, and why each depends on the one before. Then it answers today's question in three parts. What kind of place is elite sport? Not a harder version of a normal workplace, but a different kind of organization. What presses on the people inside it? Eight pressures: everyone on a different clock, more people than places, the body as the workplace, selection that starts in childhood, power gaps, inherited habits, constant turnover, and what sustained stress does to the brain that's trying to cope. Along the way come two research stories: Emily Kroshus and colleagues' 2015 survey of college athletes, in which the pressure athletes felt from coaches, teammates, parents and fans to keep playing went with a lower intention to report concussion symptoms, and Alfred University's national survey of college athletes in the late nineties, in which about eighty percent reported experiences that met the definition of hazing while twelve percent said they had been hazed. And why does going quiet make sense there? Dr. MCB explains the silence calculus, the quiet arithmetic people do before speaking up, names three kinds of silence, shows why the training room is where athletes open up, and asks why nobody fixes any of this: the handcuffs are golden. She also says where the research stops, since most of it is borrowed from other fields. The episode's answer: what we're dealing with is a different kind of organization under eight pressures that stack, which make silence, hidden injuries and short-term decisions the smart move and leave the most information with the people least able to use it. The first job isn't to fix that. It's to make an honest map of your own building, a map, not a score. This series draws on The Psychology of High-Performance Sports Organizations: Culture, Safety, and Leadership by Dr. Marie Claire Bourque and Madeline Antony (Routledge). Find the book. Sources mentioned Research papers March, J. G. (1991). Exploration and exploitation in organizational learning. Organization Science, 2(1), 71–87. DOI Nixon, H. L. (1992). A social network analysis of influences on athletes to play with pain and injuries. Journal of Sport and Social Issues, 16(2), 127–135. DOI Kerr, Z. Y., Register-Mihalik, J. K., Marshall, S. W., Evenson, K. R., Mihalik, J. P., & Guskiewicz, K. M. (2014). Disclosure and non-disclosure of concussion and concussion symptoms in athletes: Review and application of the socio-ecological framework. Brain Injury, 28(8), 1009–1021. DOI Kroshus, E., Garnett, B., Hawrilenko, M., Baugh, C. M., & Calzo, J. P. (2015). Concussion under-reporting and pressure from coaches, teammates, fans, and parents. Social Science & Medicine, 134, 66–75. DOI Morrison, E. W. (2014). Employee voice and silence. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 173–197. DOI Audas, R., Dobson, S., & Goddard, J. (2002). The impact of managerial change on team performance in professional sports. Journal of Economics and Business, 54(6), 633–650. Arnsten, A. F. (2009). Stress signalling pathways that impair prefrontal cortex structure and function. Nature Reviews Neuroscience, 10(6), 410–422. DOI Woo, E., Sansing, L. H., Arnsten, A. F. T., & Datta, D. (2021). Chronic stress weakens connectivity in the prefrontal cortex: Architectural and molecular changes. Chronic Stress, 5, Article 24705470211029254. DOI Gouttebarge, V., Castaldelli-Maia, J. M., Gorczynski, P., Hainline, B., Hitchcock, M. E., Kerkhoffs, G. M., Rice, S. M., & Reardon, C. L. (2019). Occurrence of mental health symptoms and disorders in current and former elite athletes: A systematic review and meta-analysis. British Journal of Sports Medicine, 53(11), 700–706. DOI Pilkington, V., Rice, S. M., Walton, C. C., Gwyther, K., Olive, L., Butterworth, M., Clements, M., Cross, G., & Purcell, R. (2022). Prevalence and correlates of mental health symptoms and well-being among elite sport coaches and high-performance support staff. Sports Medicine—Open, 8, Article 89. DOI Bernier, M., Bagot, P., Sondt, N., Levillain, G., Vacher, P., Doron, J., Martinent, G., Fournier, J. F., & Kermarrec, G. (2025). The effectiveness of psychological interventions in elite sport: methodological issues and opportunities to gather evidence. Frontiers in Psychology, 16, 1516760. DOI Books and reports Hoover, N. C. (1999). National survey: Initiation rites and athletics for NCAA sports teams. Alfred University. Report (PDF) Bridgewater, S. (2010). Football management. Palgrave Macmillan. About the host Dr. Marie Claire Bourque Dr. MCB’s Curiosities is produced by PIPACO Tech. Dr. MCB is a Clinical Instructor at the University of British Columbia and a Clinical Assistant Professor at the University of Calgary's Cumming School of Medicine. The views expressed are her own and are not endorsed by either university. This podcast is general education, not medical advice, and does not create a doctor–patient relationship.