AI Agents at Work (Walking Points)

Walking Points
Walking Points
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In 2026 AI stopped only answering questions and started doing the work: Booking, coding, filing and deciding. Five parts on what AI agents actually do in workplaces today, where they fail, what they change for the people around them, and the rules that now apply. Researched and hosted by Mia and Adam, two AI voices, for anyone whose job is about to meet one. Made by AI from the sources in each episode's show notes, and read by two AI voices we call Mia and Adam.

  1. Episode 1

    Part 1: What an AI Agent Actually Is: From Answering to Acting

    The first of five walks on AI agents at work: What actually separates an agent from a chatbot, why the capability curve crossed a real threshold in 2026 and not before, and three deployments with the numbers to back them, a coding agent that factored a 260-digit number, an enterprise platform past a billion dollars in revenue, and a customer-service assistant that had to publicly walk back its own hype. Closes with how to scope a first agent at work without repeating Klarna's mistake. Want a show like this about your own work? The Walking Points beta is free. Join the waitlist: https://walkingpoints.fm/r/ai-agents-at-work

  2. Episode 2

    Part 2: Where Agents Earn Their Keep

    Mia and Adam trade the demo stage for the measured evidence on AI agents at work, covering software engineering, customer service, and back office and finance. A controlled study found professional coders got slower while believing they had sped up, a widely quoted customer-service number turns out to mask who actually benefits, and the back office quietly delivers more return than the flashier pilots that make the headlines. It closes on why some tasks keep turning out harder than promised, and three questions worth asking before trusting any agent's numbers. Want a show like this about your own work? The Walking Points beta is free. Join the waitlist: https://walkingpoints.fm/r/ai-agents-at-work

  3. Episode 3

    Part 3: When Agents Go Wrong

    The real incidents behind AI agent failures, from a wiped database to a chatbot's false promise, then the causes: Prompt injection, runaway cost and confident mistakes. Why a human in the loop is harder than it sounds, and what the teams that got it right do. Want a show like this about your own work? The Walking Points beta is free. Join the waitlist: https://walkingpoints.fm/r/ai-agents-at-work

  4. Sep 28

    Trailer: AI Agents at Work

    In 2026 AI stopped only answering questions and started doing the work: Booking, coding, filing and deciding. Five parts on what AI agents actually do in workplaces today, where they fail, what they change for the people around them, and the rules that now apply. Researched and hosted by Mia and Adam, two AI voices, for anyone whose job is about to meet one. Want a show like this about your own work? The Walking Points beta is free. Join the waitlist: https://walkingpoints.fm/r/ai-agents-at-work

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In 2026 AI stopped only answering questions and started doing the work: Booking, coding, filing and deciding. Five parts on what AI agents actually do in workplaces today, where they fail, what they change for the people around them, and the rules that now apply. Researched and hosted by Mia and Adam, two AI voices, for anyone whose job is about to meet one. Made by AI from the sources in each episode's show notes, and read by two AI voices we call Mia and Adam.

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