The Unofficial Shopify Podcast

Kurt Elster, Paul Reda

NEW EPISODES EVERY TUESDAY, SUBSCRIBE FOR UNBEATABLE ECOM RECON – Every Tuesday since 2014, host Kurt Elster shares the Shopify success stories that nobody tells you about, straight from the entrepreneurs living it. Subscribe for a raw look at what it really takes to succeed on Shopify.

  1. 2d ago

    ShipBob CMO on Peak Season 2026

    He's shipped over a billion units. He says your Black Friday gets decided in September. Casey Armstrong, CMO of ShipBob, returns for his third appearance to break down peak season 2026. Five years ago the villain was Shipageddon. This year there's no single boogeyman, just tariffs that pushed brands global, an exploding channel mix, and AI quietly eating the back office. What you'll learn: Why right now is "inbound peak" and what to send your 3PL before OctoberThe real warehouse math: when one node beats five, and why split shipments crush marginsThe only two levers that lower shipping costs (and you can only pull one)The subscription discount trap that trains customers to game you, plus how Rise Coffee and Momentous do it rightHow brands turn screenshots into warehouse receiving orders in 30 seconds with AI agents in SlackShipBob Promise: delivery dates on the PDP and at checkout, built by the exec who ran Amazon's North America fulfillmentThe Watchmaster story: a crawler that undercut Rolex competitors $5 at a time to win Google ShoppingThe exact signal it's time to stop packing your own ordersGuest: Casey Armstrong, CMO of ShipBob, the global fulfillment platform with 70+ facilities worldwide. Previously VP of Marketing at BigCommerce. Show Links: ShipBob: https://www.shipbob.comUnpacked with Casey Armstrong, ShipBob's podcast: https://unpacked.shipbob.comCasey's prior appearances: Shipageddon (Dec 2020), 3PL ShipBob Sees Strong Black Friday Fulfillment (Dec 2021)SPONSORSSwym - Wishlists, Back in Stock alerts, & moregetswym.com/kurt Cleverific - Smart order editing for Shopifycleverific.com Zipify - Build high-converting sales funnelszipify.com/KURT WORK WITH KURTApply for Shopify Helpethercycle.com/apply See Our Resultsethercycle.com/work Free Newsletterkurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    ShipBob CMO on Peak Season 2026
  2. Sep 1

    Shopify's New Rev Share, Catalog, and the Next Big Bets Explained

    "You think you know what you're doing. Like I work at Shopify. I should be better at it." That's Atlee Clark, Shopify's VP of Partnerships, on running her own store, Pika Layers, for the past seven years. She's joined by Eytan Seidman, VP of Product for everything partners and developers touch. Together they just rewrote the deal for Shopify's entire partner ecosystem, and this conversation explains what that means for your store. We get into the new revenue share that pays partners on merchant GMV growth (Plus upgrades finally count), why Catalog and UCP put the world's products in a single API, and how Sidekick app extensions going GA changes what apps can do inside your admin. Plus the two areas both VPs say are wide open for anyone willing to build. Stick around for the complaint Eytan admits Shopify still hasn't fixed. SPONSORS Swym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKS Shopify Partners: shopify.com/partners Shopify.dev: shopify.dev Pika Layers (Atlee's store): pikalayers.com Atlee Clark on X: x.com/AtleeClark PromoParty (Kurt's app): [URL] WORK WITH KURT Apply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    Shopify's New Rev Share, Catalog, and the Next Big Bets Explained
  3. Aug 18

    Why Your Subscription Program Stopped Growing — Matt Holman

    Your subscription program is adding customers every month—so why has it stopped growing? Matt Holman, founder of Subscription Prescription and known as “The Subscription Doc,” explains how churn creates a hidden ceiling: eventually, the subscribers coming in simply replace those going out. Matt and Kurt discuss why improving the offer can produce a better return than obsessing over retention, including: Why Matt considers a 40% subscription opt-in rate achievable How gifts can outperform deeper subscription discounts Why customers who switch products or flavors can be worth 6x more When migrating subscription platforms is worth the risk How to simplify the initial offer without limiting existing subscribers Which products probably shouldn’t be sold by subscription The inexpensive billing-email improvement most brands overlook They also compare Recharge, Skio, and Loop—and explore how AI could change subscription management. Guest Matt Holman, The Subscription Doc Subscription Prescription: https://thesubscriptiondoc.com The Cancel Page: https://thecancelpage.com Sponsors Swym — Wishlists, Back in Stock alerts, and morehttps://getswym.com/kurt Cleverific — Smart order editing for Shopifyhttps://cleverific.com Zipify — Build high-converting sales funnelshttps://zipify.com/KURT Work with Kurt Apply for Shopify help: https://ethercycle.com/apply See our results: https://ethercycle.com/work Get the free newsletter: https://kurtelster.com

    Why Your Subscription Program Stopped Growing — Matt Holman
  4. Aug 11

    REPORT: AI is 0.1% of $274M in sales analyzed

    "This traffic is nothing. It is a rounding error." Kurt and Paul pulled 24 months of raw order data from 10 established Shopify stores: 94 million sessions, 2.2 million orders, $274 million in revenue. They went looking for the AI shopping revolution and found 0.1% of revenue. The catch: those referrals convert better than any other channel, and getting ready for them takes one afternoon of free work. Then the discount data. Across $285 million in gross sales, nearly every store hands the same 20% code to new and returning customers alike, all year long, while the promo type that wins on every metric gets 7% of the budget. Also covered: the channel quietly outselling all AI sources combined 35 to 1, and the leaked evergreen code that cost one store $349,000. SPONSORS Swym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKS State of Ecommerce 2026 (AI traffic report): https://ethercycle.com/pages/state-of-ecommerce-2026 State of Discounts 2026: https://ethercycle.com/pages/state-of-discounts-2026 Promo Party (free gift with purchase app): [PROMO PARTY URL] Shopify Agentic dashboard: Shopify admin, under Sales channels WORK WITH KURT Apply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    REPORT: AI is 0.1% of $274M in sales analyzed
  5. Aug 4

    He Sold a Startup, Now He Sells Viral Dog Pajamas

    "Man, what didn't I get wrong? It's so much harder." Brian Nolan sold his SaaS company Sellbrite to GoDaddy. Then he bought Darren & Phillip, an Australian dog apparel brand built around viral matching dog-and-owner bathrobes, and found out that owning a store is a different beast than building software for stores. The founder was the face of the brand, and she left with the sale. The Google Workspace account was locked to Australian billing. Moving inventory from Australia to the US costs more than shipping it from China. In this episode: what nobody warns you about when buying an 8-year-old brand, how customers with 80+ repeat purchases justify losing money on the first order, and the TikTok creator seeding playbook that works in the hundreds, not the tens of thousands. SPONSORS Swym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKS Darren & Phillip: darrenandphillip.com Loop Returns (returns & exchanges): loopreturns.com Judge.me (reviews): judge.me Promo Party (Kurt's free gift with purchase app): promoparty.app WORK WITH KURT Apply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    He Sold a Startup, Now He Sells Viral Dog Pajamas
  6. Jul 28

    Kurt & Paul: Agentic Rants

    Kurt pulled the agentic sales numbers on a store doing $1.8 million a month. ChatGPT drove $4,200 of it. So he dragooned business partner Paul Reda into an unscripted reaction to Shopify's Editions announcements. No pre-cleared questions, no talking points, just two people who've optimized eight-figure stores for AI search comparing notes on what's actually real. They get into why Universal Commerce Protocol is legitimately impressive tech still waiting for its payday, what the app store review crackdown means for honest developers, and a discovery buried in Shopify's dev docs: a commission-based paid placements program that might finally be the part that makes the money. SPONSORS Swym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKS DollScout, Kurt's Universal Commerce Protocol tech demo: dollscout.com Promo Party Pro, Ethercycle's Shopify app: promoparty.app Shopify dev docs, agents/catalog (paid placements developer preview): shopify.dev/docs/agents WORK WITH KURT Apply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    Kurt & Paul: Agentic Rants
  7. Jul 21

    Shopify's Campaign Autopilot: AI Ad Agent?

    "It's an in-house, ready-to-go agency. Which is free for all merchants." That's how Sachin Malhotra, Shopify's Director of Product for Merchant Marketing, describes Campaign Autopilot, the new AI marketing tool Shopify just announced as part of Editions. It sets up your ad accounts, syncs your catalog, and runs Meta Advantage+ checkout campaigns inside the guardrails you set. You teach it your boundaries, it does the heavy lifting, and you keep oversight the whole way. Sachin walks Kurt through how the "ask me first" controls work, why the tool optimizes across Meta, Microsoft Ads, ChatGPT, and Snap instead of fixating on one channel, and how it stacks with Shop Campaigns and its pay-only-when-you-get-an-order billing. If online advertising has ever felt like yelling into the void, start here. LINKS Campaign Autopilot: shopify.com/blog/introducing-campaign-autopilot Shopify Editions SPONSORS Swym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT WORK WITH KURT Apply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    Shopify's Campaign Autopilot: AI Ad Agent?
4.7
out of 5
258 Ratings

About

NEW EPISODES EVERY TUESDAY, SUBSCRIBE FOR UNBEATABLE ECOM RECON – Every Tuesday since 2014, host Kurt Elster shares the Shopify success stories that nobody tells you about, straight from the entrepreneurs living it. Subscribe for a raw look at what it really takes to succeed on Shopify.

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