The Manaverse Podcast

Tom Traplin

The Manaverse Podcast is a podcast created for you, the gamer with aspirations of building your own local game store (LGS), the entrepreneur running an LGS who wants to grow their business, and the player who wants a behind the scenes look into their favourite hobby. If you’re looking for inspiration, new ideas, and interesting perspectives then Tom Traplin has you covered. Learn the business of selling some of the best games in the world including MTG, Warhammer, Pokémon, Dungeons and Dragons, board games and Euro games from some of the best retailers in the industry. Hear from some of the most successful business owners in the tabletop game industry and learn about the strategies, tactics, and systems that make their businesses so effective.

  1. 16h ago

    MVP165: The Secret Lantern - Why Community Is Not a Marketing Strategy at This Game Store

    "For us, community is not a marketing strategy. It is literally part of our operating model." If you’ve ever wondered what it actually takes to turn a bookstore and game store into a place people never want to leave, this conversation is packed with answers. Dianna runs The Secret Lantern Books and Games in Cedar Park, Texas. She shares the real story behind finding the location, launching the business, learning brick-and-mortar ownership on the fly, and deciding to create more than a store - a community hub where misfits can feel welcome, curious, and brave enough to try something new. We talk about: Why “community” is part of the operating model, not just a sloganHow Dianna uses store vibes and customer experience to make newcomers feel safeThe scrappy, bootstrapped realities of running a bookstore, game store, and cafe at onceWhy special orders, recurring programming, and staff connection matter more than chasing every trendHow she supports everything from D&D and Warhammer to tarot, embroidery, improv, and friendship meetups We also get into the practical side of running events at scale, from ticket tiers and private games to room bookings, bundles, and the difference a flexible system can make when your calendar is packed. Dianna explains why reducing friction for staff and customers frees the team to focus on the real goal: creating experiences people actually want to repeat. If you care about indie retail, hobby spaces, customer loyalty, or building a business that feels human instead of transactional, this episode is for you. Dianna’s approach is thoughtful, honest, and refreshingly practical. Linkshttps://thesecretlantern.comhttps://solo.to/thesecretlanternhttps://eventforge.online/

  2. Jan 31

    MVP162: Mastering Your Store's Google Business Profile with Bill Hibbler

    "Google Business Profile is where your store's introduction is made"What would the impact of having 100 extra potential customers walk into your store each month be? People who are interested in the games and products you have to sell. How would that affect your cash flow and bottom line? What about 500? 1000? Unless you live in an extremely isolated community, it's possible. I have yet to talk to a game store owner that doesn't want more customers coming into their store every month. But accomplishing that goal isn't always easy. There are so many ways to reach out and spread the word within your local community, but in today's episode Bill Hibbler and I explore one of the most effective ways to get your store in front of more people. Google search has been the default way most people use the internet to find what they're looking for. We go online and search for things like "Magic cards" or "warhammer store" or "sports card store" and we see what pops up. Sometimes we see places like Amazon and Target near the top of the search results, sometimes it's the local hobby store. We end up clicking on the website to get more info. The results aren't random. The reason the #1 result on Google is there is because they put in the work to rank that high. That's SEO (search engine optimization) and it has a big time commitment in order to pay off and start generating the traffic you're looking for. That's not what we're talking about in this episode. SEO is great. It's effective, powerful, and can change your business, so I recommend putting some effort into it. But if you want to see results in weeks instead of months, listen closely to how Bill breaks down a simple strategy for leveraging something you've probably set up once and forgotten about: your store's Google Business Profile. By optimizing your Google Business Profile and making a single page on your website, your Google Map rankings can see huge improvements in a very short amount of time. Instead of people in your surrounding local area finding big box stores when they search for the products you sell, your store can show up at the top of the Map Pack and grab that traffic for your business instead. We talk about:Setting up your Google Business Profile correctly so you get the most out of itHow Google tells you what it's looking for in terms of informationThe one webpage you need to get the most from your GBPHow to calculate the lifetime value of a customer so you can measure the effectiveness of your marketing strategiesThe simple strategy that reframes your store into a local destination There is a ton of great info in this episode, and to quote Bill one more time "When they pay more attention to your site, it's gonna get more people to pay attention to your store." Useful Linkslocation.gamestoremarketing.comgamestoremarketing.comGoogle Business ProfileCanvaGAMA Expo

Ratings & Reviews

4.4
out of 5
8 Ratings

About

The Manaverse Podcast is a podcast created for you, the gamer with aspirations of building your own local game store (LGS), the entrepreneur running an LGS who wants to grow their business, and the player who wants a behind the scenes look into their favourite hobby. If you’re looking for inspiration, new ideas, and interesting perspectives then Tom Traplin has you covered. Learn the business of selling some of the best games in the world including MTG, Warhammer, Pokémon, Dungeons and Dragons, board games and Euro games from some of the best retailers in the industry. Hear from some of the most successful business owners in the tabletop game industry and learn about the strategies, tactics, and systems that make their businesses so effective.