Designing for Health

Craig Joseph MD, FAAP, FAMIA
  • 5,0 (21)
  • Y HỌC

Designing for Health is a podcast for healthcare leaders and builders who want practical, real-world ways to improve care through better design. Each episode explores how teams can design safer workflows, smarter digital experiences, and more human-centered services across clinical operations, patient experience, data, and health IT. Expect candid conversations with clinicians, operators, technologists, and designers, plus clear takeaways you can use to reduce friction, strengthen adoption, and deliver measurable impact.

  1. Designing for Health: Anita Vanka, MD and Robert Stern, MD | Physician at Beth Israel Deaconess Medical Center and Physician at Brigham and Women's Hospital | Language matters

    20 THG 1

    Designing for Health: Anita Vanka, MD and Robert Stern, MD | Physician at Beth Israel Deaconess Medical Center and Physician at Brigham and Women's Hospital | Language matters

    Nordic Chief Medical Officer Craig Joseph, MD, FAAP, FAMIA, talks with Anita Vanka, MD physician at Beth Israel Deaconess Medical Center and Robert Stern, MD physician at Brigham and Women's Hospital and the dean of Harvard Cancer Institute. They discuss the concept of OpenNotes, their origins as a patient-centered initiative, and how they improve patient understanding, trust, and adherence to care plans. They also discuss the importance of the future of documentation and how language and approach matter; examining how certain words and phrases can perpetuate bias and negatively impact patient care. Show Notes: [00:00] Intros [00:40] Career backgrounds [02:15] Teaching clinical skills [04:33] What are OpenNotes? [08:32] Documentation for a new audience [11:14] Language matters [26:47] AI and the future of documentation [36:06] Anita and Rob’s favorite well-designed things [39:17] Outros For a full transcript, click here

    42 phút
  2. Designing for Health: Steve Peltzman and Tim Woodward | CEO at FeedbackNow and Associate Vice President EVS at Montefiore Health System | From patient experience to operational strategy 

    12 THG 1

    Designing for Health: Steve Peltzman and Tim Woodward | CEO at FeedbackNow and Associate Vice President EVS at Montefiore Health System | From patient experience to operational strategy 

    Nordic Chief Medical Officer Craig Joseph, MD, talks with Steve Peltzman, CEO at FeedbackNow and Tim Woodward, Associate Vice President EVS at Montefiore Health System. They discuss the passion driving efforts to transform healthcare delivery and explore why conventional feedback methods fall short in capturing timely and accurate patient experiences. They also discuss immediate feedback mechanisms to improve responsiveness and patient care and how firsthand patient experiences inspired the adoption of real-time feedback tools in hospital settings. Show Notes: [00:00] Intros [01:08] The limitations of traditional surveys [02:16] Real-time feedback [03:56] From patient experience to operational strategy [09:00] Simplifying tech [15:20] Making feedback systems accessible [21:05] Data, AI, and the future of patient experience [27:13] Steve and Tim’s favorite well-designed things [29:54] Outros

    32 phút
  3. Designing for Health: Aditi U. Joshi, MD | CEO at Ardexia | Exploring telehealth success

    23/12/2025

    Designing for Health: Aditi U. Joshi, MD | CEO at Ardexia | Exploring telehealth success

    Nordic Chief Medical Officer Craig Joseph, MD, talks with Aditi U. Joshi, MD, emergency medicine physician, author, and CEO of Ardexia. They discuss what telemedicine actually looked like in its early days, why technology was never the real barrier, and what healthcare leaders still get wrong about adoption today. They also discuss patient experience, clinician skepticism, “digital empathy,” and why telehealth can meaningfully improve access, equity, and chronic care. Show Notes: [00:00] Intros [00:23] From emergency medicine to digital health [01:18] Early days of Telehealth [03:27] Framework for Telehealth success [05:55] Patient readiness [10:47] Building “digital empathy” [14:28] Generational and cultural considerations [21:01] Driving adoption and scaling digital tools [28:42] Aditi’s favorite well-designed thing [29:58] Outros Learn more about Aditi here and check out her book: Telehealth Success: How to Thrive in the New Age of Remote Care

    32 phút
  4. Designing for Health: Matthew Trowbridge, MD | Physician, Public Health Researcher, and Associate Professor | Evidence based design in healthcare

    09/12/2025

    Designing for Health: Matthew Trowbridge, MD | Physician, Public Health Researcher, and Associate Professor | Evidence based design in healthcare

    Nordic Chief Medical Officer Craig Joseph, MD, talks with Matthew Trowbridge, MD, physician, public health researcher, and associate professor at University of Virginia School of Medicine. They discuss design beyond architecture and how exploring aesthetics, including inclusivity, and how design choices influence behavior and perception. They also discuss the UVA Medical Design Program and how design thinking is integrated into medical education to teach empathy, systems thinking, and interdisciplinary collaboration. Show Notes: [00:00] Intros [00:36] Matthew’s background [03:28] Learning and the CDC [07:13] Building environment health [12:00] Evidence based design in healthcare [17:10] The medical design program [24:33] Utilizing AI for prototyping [28:55] Matthew's favorite well designed thing [30:14] Outros

    33 phút
  5. Designing for Health: Anna Schoenbaum, DNP and Srinath Adusumalli, MD | Chief Digital Application Officer and Chief Health Information Officer at Penn Medicine | From problem to solution: Smarter health design

    25/11/2025

    Designing for Health: Anna Schoenbaum, DNP and Srinath Adusumalli, MD | Chief Digital Application Officer and Chief Health Information Officer at Penn Medicine | From problem to solution: Smarter health design

    Nordic Chief Medical Officer Craig Joseph, MD, talks with Anna Schoenbaum, DNP, Vice President and Chief Digital Application Officer at Penn Medicine and Srinath Adusumalli, MD, Vice President and Chief Health Information Officer at Penn Medicine. They discuss the intersection of informatics and care delivery, exploring how informatics and health IT drive quality and safety, and why multidisciplinary collaboration is essential for success. They also discuss the strengths and limitations of utilizing AI tools in healthcare and how these tools can assist in integrating patient data, decision support, and even revenue cycle processes. Show Notes: [00:00] Intros [01:22] Informatics and technology in care delivery [02:39] Defining the problem first [10:04] Strengths and challenges for AI [13:54] Nursing and AI tools [18:07] The future of AI in healthcare [27:07] Anna and Sri’s favorite well-designed things [34:02] Outros

    36 phút
  6. Designing for Health: Eve Cunningham, MD | Chief Medical Officer at Cadence | Scaling remote care: Designing the digital clinician experience

    11/11/2025

    Designing for Health: Eve Cunningham, MD | Chief Medical Officer at Cadence | Scaling remote care: Designing the digital clinician experience

    Nordic Chief Medical Officer Craig Joseph, MD, talks with Eve Cunningham, MD, Chief Medical Officer at Cadence. Craig and Eve discuss the challenges faced during the pandemic and the desire to improve clinician technology experiences. They also discuss Cadence and its role in scaling remote patient monitoring across health systems, which delves into integrating technology, clinical protocols, and EMR workflows to support chronic care management. Show Notes: [00:00] Intros [00:52] Value-based care and early innovation [02:10] Challenges faced during and after the pandemic [05:34] Remote patient monitoring [10:05] Hospital-at-home challenges [14:05] Cadence’s comprehensive care model [27:35] Customization in digital care and preferences [33:16] Governance and protocol [37:29] Eve's favorite well-designed thing [38:58] Outros For a full transcript, click here Check out her article in the New England Journal of Medicine here

    41 phút
  7. Designing for Health: Will Morris, MD | Chief Medical Officer at Ambience Healthcare | Tech-driven solutions and accessibility in healthcare

    28/10/2025

    Designing for Health: Will Morris, MD | Chief Medical Officer at Ambience Healthcare | Tech-driven solutions and accessibility in healthcare

    Nordic Chief Medical Officer Craig Joseph, MD, sits down with Will Morris, MD Chief Medical Officer at Ambience Healthcare. They discuss Will’s educational journey and early career choices that led him into the world of EHR design. They examine the evolution of electronic health records. From the limitations of early systems to today’s focus on usability and clinician engagement. Their discussion also delves into the importance of designing for clinical context and education, highlighting how AI can enhance medical training, support contextual decision-making, and reinforce the vital role of human judgment in patient care. Show Notes: [00:00] Intros [01:30] Will’s educational background [04:00] Speaking up for career growth [05:10] The evolution of EHRs [09:40] Systems of engagement vs. systems of record [12:00] Accessibility in healthcare [18:00] The role of note writing [21:00] Data accuracy [38:09] Will’s favorite well-designed things For a full transcript, click here Check out Ambience Healthcare here

    42 phút
  8. Designing for Health: Greg Aukerman | Co-founder of The Outcomes Institute | Accidental versus intentional design

    14/10/2025

    Designing for Health: Greg Aukerman | Co-founder of The Outcomes Institute | Accidental versus intentional design

    Nordic Chief Medical Officer Craig Joseph, MD, talks with Greg Aukerman, Co-founder of The Outcomes Institute. They discuss Greg’s unconventional journey from retail and tech support to healthcare experience design, which led to the founding of The Outcomes Institute. They also discuss accidental vs. intentional design in healthcare and further exploring how unintentional design choices affect patient experience and outcomes. Show Notes: [00:00] Intros [03:00] Founding the Outcomes Institute [04:20] The impact of a room placement [07:30] Accidental versus intentional design in healthcare [09:00] Fragmented systems [12:30] Designing for outcomes [14:50] Reimagining onboarding [24:00] Fixing the relationship not just the device [35:38] Greg’s favorite well-designed things [38:23] Outros For a full transcript, click here

    41 phút
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Giới Thiệu

Designing for Health is a podcast for healthcare leaders and builders who want practical, real-world ways to improve care through better design. Each episode explores how teams can design safer workflows, smarter digital experiences, and more human-centered services across clinical operations, patient experience, data, and health IT. Expect candid conversations with clinicians, operators, technologists, and designers, plus clear takeaways you can use to reduce friction, strengthen adoption, and deliver measurable impact.

Thông Tin

  • Nhà sáng tạo
    Craig Joseph MD, FAAP, FAMIA
  • Năm hoạt động
    2023 - 2026
  • Tập
    84
  • Xếp hạng
    Sạch
  • Bản quyền
    © 2024
  • Trang web chương trình
    Designing for Health