In Practice

NextGen Healthcare
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A podcast for forward-thinking ambulatory healthcare leaders, providers, and staff.

  1. há 6 dias

    Worth Another Listen: Interoperability's New Era—The Technologies Reshaping Healthcare Data Exchange

    Revisit our conversation with Jenna Hagan and Muhammad "Mo" Chebli about the evolving interoperability landscape.

  2. 13 de ago.

    Jenna Hagan Chats with Signify Research About AI’s Role in the Future of Ambulatory Care

    In this special episode of In Practice, we share a recent conversation between NextGen Healthcare’s Jenna Hagan, vice president of national revenue cycle management (RCM) sales, and Vlad Kozynchenko, senior market analyst for Signify Research. They discuss AI’s role in the future of ambulatory care and consider how forward-thinking healthcare organizations are moving from isolated AI solutions toward connected, platform-based strategies. They also break down how thoughtfully implemented AI can reduce clicks and documentation time, support faster reimbursement, and give teams a shared view of the patient and the claim. Listen to learn how ambulatory organizations can adopt AI responsibly, scale it across the enterprise, and turn pilot-stage innovation into measurable, operational results.

  3. 30 de jul.

    When Doing the Right Thing Pays: Community Health Centers and the Future of Value-Based Care

    Community health centers have long delivered the kind of whole-person, outcomes-focused care that value-based models are designed to reward. In this episode of In Practice, Dr. Robert Murry, chief medical officer at NextGen Healthcare, talks with Bob Theis, chief executive officer of Samuel U. Rodgers Health Center, about why health centers are uniquely positioned to lead the shift toward value-based care. They discuss how accurate risk capture, attention to social needs, and proactive Medicaid outreach help patients stay connected to care. Theis also shares how one patient-centered program reduced emergency room visits among a group of 250 patients from approximately 1,500 per year to fewer than 400. The conversation also explores how data, AI and automation can reduce administrative burden, strengthen documentation and give care teams more time to focus on patients.

  4. 16 de jul.

    Building RCM Automation Around the Realities of Tribal Health

    In this episode of In Practice, Jenna Hagan, vice president of revenue cycle national sales at NextGen Healthcare, talks with Carmen Lovato, clinical informatics coordinator at Kewa Pueblo Health Corporation, about what it takes to make revenue cycle automation work in tribal health settings. At Santo Domingo Health Center, billing was complicated by patterns tribal health centers encounter often: patients seeing multiple providers in one day, specialty-specific coding requirements, payer rules, and claims that needed the right insurance attached from the start. Carmen shares how her team used standard and custom rules to reduce manual review, catch issues earlier, and help clean claims move through faster. She also explains why automation does not have to start with all the answers. For tribal health organizations, it can start with a clear look at the pain points, state and payer requirements, and workflows that need more attention—then evolve as teams learn what works.

  5. 2 de jul.

    From Patient Access to AI: Solving Cardiology’s Biggest Operational Challenges

    In this episode of In Practice, Jenna Hagan, vice president of revenue cycle management national sales at NextGen Healthcare, chats with Nicole Knight, executive vice president of revenue cycle solutions and care transformation for MedAxiom, and Dr. Daniel Tarditi, a non-invasive clinical cardiologist, partner, and chief operating officer of The Heart House, about what it takes for cardiovascular organizations to keep pace with rising demand.   They discuss why access challenges cannot be solved by asking already-stretched teams to do more, and how practices can rethink care teams, strengthen front-end revenue cycle processes, and use data to make better decisions. Nicole and Dr. Tarditi also share where AI can help when it is built into the workflow, guided by strong governance, and tied to problems that matter for patients, providers, and staff.

  6. 18 de jun.

    Healthcare is Accelerating: How Community Health Centers Can Keep Up

    In this episode of In Practice, Dr. Robert Murry, chief medical officer of NextGen Healthcare, chats with Isaiah Nathaniel, SVP and chief information officer, Delaware Valley Community Health, about the biggest challenges and opportunities facing Federally Qualified Health Centers (FQHCs) and Community Health Centers (CHCs) today. Isaiah shares how Delaware Valley is supporting provider work-life balance, reducing costs while keeping care-quality high, and using AI responsibly. He also discusses the importance of investing in continuing education for chief information officers and IT directors at community health centers nationwide.

  7. 4 de jun.

    Yes, Your Grocery Store Can Teach You About Successful Patient Engagement

    In this conversation, Jenna Hagan, vice president of product marketing at NextGen Healthcare and Aditya Bansod, co-founder and president of Luma Health, discuss how patient expectations have changed in recent years and what practices can do to keep up. They address persistent challenges like no-shows, bust myths about which age cohorts are most likely to use digital solutions, consider best practices for successful change management, and consider how AI customer service agents can support patients and staff.

  8. 21 de mai.

    Behavioral Health is Under Pressure, and Healthtech is Here to Help

    In this episode of In Practice, Dr. Robert Murry, chief medical officer at NextGen Healthcare, is joined by Javier Favela, vice president of market and segment strategy at NextGen Healthcare, and Erin Paige, solutions engineer at NextGen Healthcare and a licensed associate counselor, for a timely conversation on the pressures facing behavioral health organizations today. Demand is rising, teams are stretched thin, and reimbursement is growing more complex. Behavioral health leaders are being asked to do more with less. Dr. Bob, Javi, and Erin discuss why behavioral health organizations cannot staff their way out of these challenges—and why a more connected operational model matters. They discuss how fragmented systems, documentation demands, and revenue cycle complexity affect care delivery, and where the right healthtech and practical use of AI can help teams reduce friction, improve coordination, and stay focused on the people they serve.

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Sobre

A podcast for forward-thinking ambulatory healthcare leaders, providers, and staff.

Informações

  • Criado por
    NextGen Healthcare
  • Anos de atividade
    2020 - 2026
  • Episódios
    100
  • Classificação
    Livre
  • Copyright
    © 741976
  • Site do podcast
    In Practice